[Resolved]  Vodafone India — Amount deducted for unwanted service

Address:Mumbai City, Maharashtra

I have received a message saying, 'Biscoot Store pack is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.'

I have aked for deactivation. However i want refund for the same ASAP. This is not expected from such a good service provider that any service charges are deducted without request or pre-confirmation.

Quick & positive response is appreciated!

Thanks
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Jan 8, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Vodafone India Customer Care's response
Hi Rutuja Sabde,

Please don't worry. We will resolve the problem at the earliest.

Regards,
Vodafone India
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