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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - unnecessary recharges

User
 heyman jaswal on Mar 1, 2015
My name is honey and I am using vodafone from long time . I did recharge of 649 for unlimited 3g Internet buy after few days the company did a new recharge of stupid 50 mb 2g without even askin me how come i use 2g if i have 3g . i did register for complaint for first time they didn't take complaints and said will be resolve in 24 hours the next day they took complaint and said wait for another 3 days what the crap I need my pack back here is my complaint number 1768483848 this is case of fraud I cant wait for that much long .Please anybody help me . I am working I don't have any other source except...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - net Balance not got

User
 kuldeep1901 on Feb 28, 2015
i got special offer of 147rs 1gb 3g data with28 days. and i recharged it and i got only 500mb data. i call customer care but they did not helped me...nd trying to make me fool.i am very disapoint from these services. i not got full benefit of my penny....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Disconnection of number - 9930644639

User
 mohitgu on Feb 28, 2015
Hi, For project work I have moved out of country for few months. I have two post paid numbers I had requested to disconnect my secondary post paid number 9930644639 in January 2015 on customer care number. I was offered better deals but I refused it and was confirmed my secondary number will be disconnected. Kindly disconnect my secondary post paid number ASAP (9930644639). Regards, Mohit Gupta....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - rejection of porting request

User
 asgarhusain001 on Feb 28, 2015
I wanted to port out my mobile numbers 9830077783 & 9836004744 from Vodafone to Aircel. I submitted requests for the same on 25/03/2015 and subsequently cleared all my outstanding dues on 26/02/2015. I also paid some extra money- i.e. Rs.131.85 extra for 9830077783 & Rs. 196 extra for 9836004744. But on 28/02/2015 my porting requests were rejected by Vodafone through smses. I have lodged complaints with vodafone customer care; my service requests numbers being 1679372940 & 1679364322 respectively. Kindly take up the matter with Vodafone and ensure that my porting requests are allowed...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - charging data while not using internet

User
 prajith.s.s prajith on Feb 28, 2015
Sir This is to inform you that i recharged my no (9751667172) with 249 for getting 1.75 gb data on 28/2/15. And i have used internet for a limited time approx max usage of 100 mb. While checking the data in evening i was shocked that am having only 203 mb balance. While enquirng with customer care they replied that i have consumed that much. To be honest, i feel frustrated that am one of your old customer and the response they given also not satisfactory. I kindly request you to do the needful Regards Premjith...
Complaint comments Read comments Complaint category Banks

Vodafone India - Anomaly in recharge balance .

User
 Deepayan Chakraborty on Feb 28, 2015
Dear Sir, I am constrained to inform you that I made a recharge of Rs.444 by net banking with Ref No. BSBI3685812553IG00QVRTX7 TRANSFER TO 3199607162091 and date and narration 27-Feb-2015 (27-Feb-2015) TO TRANSFER INB Vodafone VODAFONE Payments, but unfortunately I received a recharge value of INR 222.00 at the same date caring trns ID- KO 0027165185. After making repeated calls to your customer care executives, they were below par helpful to my grievance. I shall be highly obliged if you resolve the issue at your earliest. Thanks and regards, Anjali Chakrabarti Mob No- 8334923784...
Complaint comments Read comments Complaint category Banks

Vodafone India - Fake commitment by customer care executive

User
 vish@gmail.com on Feb 28, 2015
I have port my number Idea to Vodafone. Its being 3 months but still i am not getting hard copy of my bills. after two months i have come to know that my address pin code has been wrong mentioned in their system. I have talked to customer care executive first she told me to submit address proof to change my pin code but after she has asked her senior and suggest me that there is no need to submit the required docs, she will change the pin code at their end. Request has been forward for this. In 20th Dec'14 i have submit my request to change my bill cycle from 19th to 14th of every month. But in...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Hard Copy Bills

User
 rangachars on Feb 28, 2015
I am a subscriber under two connection nos; 9886287820 & 8884333228. The first one being since 20/12/2003. Of late i am not getting hard copy bills which is becoming very difficult for me to know the details and also manage the payments by due dates as I am a senior citizen and we don't have the habit of going through the net every now and then to know the things. I am not tech savy either. But I am getting SMSs to go green to save the paper by net statements. This thing is not possible given the present condition of ours. Never the less we are helping the environment in other possible ways...
Complaint comments Read comments Complaint category Other

Vodafone India - ONLINE RECHARGE NOT CREDITED

User
 BGULATI on Feb 28, 2015
I DID AN ONLINE MOBILE RECHARGE FOR RS 255 ON 26.02.2015. THE AMOUNT HAS BEEN DEBITED FROM MY A/C BUT THE RECHARGE HAS NOT BEEN CREDITED . PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL AT THE EARLIEST. DETAILS : REFERENCE NO - IG00QTJDH9 AMT - RS 255 /- DATE - 26.02.2015...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - customer care executive insulted me.

User
 Mohit jhunjhunwala on Feb 28, 2015
Hi, You executive "Sai krishana" miss behaved and insulted me on 02/28/2015 6.20. I wanted to give complaint regarding network issue but he turnout to insult me. I request Vodafone team to take action against him asap. Regards, Mohit Jhunjhunwala 9246833155...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - THEY HAVE NOT INTEMATION ME BEFORE MY ADVANCE RENTAL EXPIRE

User
 shabazhan on Feb 28, 2015
DEAR SIR/MADAM I AM SHABAZKHAN, VODAFONE CUSTOMER SINCE FROM 5 YEARS, MY NUMBER IS 9052221786, ITS POSTPAID CONNECTION, EVERY YEAR I HAVE PAID THE AMOUNT ADVANCE RENTAL, OF ONE YEAR, EVERY YEAR THERE IS NO INTEMATION TO ME, OR THEY HAVE NOT GIVEN ME SMS ALSO, OR THERE IS NO CALL FROM CUSTOMECARE TO REMAIND ME, EARLIER ALSO NOW IHAVE GOT SMS BILL THAT I HAVE TO PAY ABOVE 200RPS AMOUNT BILL IN THIS MONTH ITS DUTY OF CUSTOMER OF VODAFONE TO REMAIND TO PAY ADVANCE AS BEFORE BILL GENERATED, PLS ADJUST MY ADVANCE AMOUNT IN BILL IN TWO EMI, SO THAT I CAN PAY BILL AMOUNT AND ADVANCE AMOUNT SO...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - network issue for last 1.5 month

User
 aviyash on Feb 28, 2015
hi i am ajay singh and i m using vodafone services and also uses my relatives . SIR I HAD FACING PBLM IS NETWORK ISSUE FOR LAST 1.5 MONTH THIS PBLM IS RUNNING SO HIGH AND ME AND MY RELATIVES ALREDY UNSATISFY THIS SERVICES FOR LAST 1.5 MONTH BECOZ OF NETWORK ISSSUE. I HAD MANY COMPLAINT REGARDING THIS NETWORK ISSUE BUT NO MAINTAINCE AND NO GROWTH IN VODAFONE NETWORK. PLEASE SIR I REQUSTED TO YOU PLS CHECK THE NETWORK ISSUE IN NIRANKARI COLONY DELHI 110009 AS SOON AS POSSIBLE . THANK YOU AJAY SINGH...
Complaint comments Read comments Complaint category Other

Vodafone India - Fraud change in my data plan

User
 Nabendu Chatterjee on Feb 28, 2015
This is to complain against a fraudulent change in my Data plan on 27-02-2015. I received two messages regarding my personal visit to the Vodafone store at Girish Park, Kolkata and changing my data plan. After a telephonic conversation today, it became clear about the fraud activity trying to cause a bigger fraud. The time of this plan changing happened by a person on 27th -March-2015 at 3:37 PM. Although Vodafone has recorded that it was me, it was not at all possible since I was in a seminar during that time at my work. I am holding the phone no. 9830220623 for a long time and I am a very old...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Poor Customer service

User
 satyshar on Feb 28, 2015
I am stunned to discover that after visiting to Vodafone office and mailing them so many times still there is no respond. I have spent 3 hours at Vodafone store(Parkstreet) and 2 hours again when my friend visited the office for same issue. The documents was submitted on 31st of Jan 2015 and i was informed that it will be activated/port within 7-8 days but it did not, later when my friend visited Vodafone office for the same issue he was informed it will be activated within 14- 15 days but its been 28 days and my number is not yet port. I'm really amazed to see that Vodafone being a very good...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Collect a lot of money

User
 Anandkoilpillai on Feb 28, 2015
My Sim card was missing, so I vodafone mini store at the time of purchase from me 100 rupees bought a sim card activate it after my account for 15 rupees have taken it. Vodafone ministore in to ask if they like that will buy if not the sim card return after 100 Take That say. And wherever you have slandered me to consider complaint. Vodafone mini store address: No 133a, Mettu street, Perambalur Ho, Near market, Perambalur-621212...
Complaint comments Read comments Complaint category Employees

Vodafone India - Major Network Issue: Dongle

User
 Meghs_k7 on Feb 28, 2015
I had taken Dongle on 23rd December 2014. From first day itself i am facing problems. For more than 2 months i am bearing with their stmt ' Problem will be resolved soon" and " within 6 months problem will be resolved (Contradictory). Do you think i will wait for 6 months for complaint resolution or shift to other service provider who gives me better services. Why shud I pay if i am not receving basic / primary requirement of taking internet pack. Even after wrting to customer service / Nodal / Appallete and MD, no one is answering emails. Vodaphone - please resolve my complaint. I am not going...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - regarding deduction of internet pack

User
 sharadjoshi on Feb 28, 2015
sir i recharged in my mob no 8439110396 with rs.156.i got 1gb 3g internet pack.i used only 50mb internet but vodafone company convert my 3g pack in 500mb 2g pack .so i have loss of 950mb 3g pack .i call three two times in vodafone customer care but customer care officer not tell me sutaibale response . so please sir solve my problem ....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Cheating and Fraud by Vodafone charging excessive amount during international roaming .

User
 Manoj Sheth on Feb 28, 2015
I am a post paid customer of Vodafone ( Hutch before ) since 2002 and paying all my monthly bill without fail . My average monthly bill is around 5000 – 7000 rs, annual around 1 lac rupees . This time ( Feb 15 ) Vodafone charged me certain amount in my bill which is not consumed by me . Reference – Vodafone bill no – 68315494, Bill period – 22nd Jan 15 to 21st Feb 2015, they charged me - 4147 GPRS data . While in fact, my internet was switched off in my Singapore trip from 15th to 18th Feb . Vodafone charged me wrongly above amount and it’s a fraud with customer . Vodafone needs...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Wrong Billing and Misrepresentation by Vodafone Executives

User
 rashmirkode on Feb 28, 2015
I ported my 9892115616 number from Tata Docomo to Vodafone. That time Vodafone executive gave me Monthly rental plan of Rs 300. which includes free internet of 2 GB for 3 months. And in first month I received bill of 1300. which shows Rs 900 for Internet uses. I made complaint to customer care, But received no response. And now, I am forced to pay bill, cause Vodafone has cut my out going service....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - my sim

User
 Prachi Ahirwar on Feb 28, 2015
My sim is out of service on 25/02/2015 .Because i lOst my moblie but between the duration 25 My ur Customers Care Activate sms pack on my number .But the problem is that at 25 I replace my sin from vodafone store mp nagar and my sim is active on eveing 7 pm how could it possible .i Had also done fir in police station...
Complaint comments Read comments Complaint category Unauthorized charges

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