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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - bad service from vodafone 24 store ponda goa.

User
 Ankit Barve on Mar 3, 2015
dear sir/madam, i had been to vodafone store on 24th feb 2015, on for change of plan for my postpaid number 9405920197 from monthly rental of Rs.149/- to Rs. 299/-. i was told that the request shall be forwarded immediately but my request is not forwarded yet and the the service boy is saying that they dont have connectivity since that day. it is 7th day today that i am not attended for my upgrading request. Nor do they attend my phone calls for the same. when i went today asking why did they not pick up the call, they said they were too busy with the other customers and forgot to call me back...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Modification of port ID from CVM to VM

User
 Dhanshri Shinde on Mar 3, 2015
I had visited the Vodafone Gallery Thane Naupada, But there was least co-operation from their side. Since it is CP account they are asking for Company's approval of below mentioned signatories whom I am not aware of. I have left the company long back. I was ready to provide the copy of relieving letter but your staff was stick to only one requirement i.e. approval. Anyhow I am paying the unaffordable bills till now and on what basis I do not have the right to change my plans from postpaid to prepaid retaining my original number, for which they asking Company's approval who is not in picture for...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Issue With Signal yet not resolved

User
 Saurabhsaraswat on Mar 3, 2015
Its been years I am complaining about the network at my home place. I do not have any signal at home and always need to keeep the mobile outside windows for recieveing any call or messages. For your reference please find the complaint no which i could only find now. Complaint no: 1614824862 Every time I call you and a person keep saying it will be resolved in 4 days but I am still waiting for those days to come, kindly please resolve the issue....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - refund my unnecessary deducted balance

User
 shashi bala yadav on Mar 3, 2015
Respected sir my mobile no is 9999081654.i m a customer of vodafone.my balance deducted of march-3-2015 something about rs 99 automatically.i have not get any information msg or call about this.they deduct money out of it with false excuses.this is the worst customer care i have seen.kindly take the appropriate action and plz refund my balance regard, shashi yadav...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - misleading recharge information via freecharge

User
 kautil on Mar 3, 2015
mob no : 9839285459 date: 01-03-2015 time: 20:13:48 txn id: S56913087 amount: 399.00 Paid Internet Recharge for Rs 399/- as displayed on freecharge app but customer care centre is now stating that it is for BLACKBERRY cellphone. please refund my amount in my account.As per details given. Regards 9839285459...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - misbehaviour

User
 Xeb Bin Ahmed on Mar 3, 2015
I went to a vodafone store in girish park kolkata for a service addition to my no but there was a serious misbehaviour done my the sales executive santosh singh and the store manager saurabh upadhyay so i wrote about it to look upon the matter and take necessary action against the sales executives and thethe store manager...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone Network Problem

User
 AshishD1688 on Mar 3, 2015
Hello, I reside in Sector-62, Noida, UP. Pin:201301. Since few months the network of Vodafone in my area has gone bad to worse. We are not able to make calls to any one & people who are calling us are complaining that our phones are always unreachable. All the residents are feeling harassed by this issue. Would request you to look in to this matter on urgent basis....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - REGARDING NEW CONNECTIONS

User
 anjume on Mar 3, 2015
DEAR SIR/MADAM, THIS IS TO INFORM YOU THAT, I HAVE A POSTPAID CONNECTION OF VODAFONE, I HAVE CONVERTED TWO NO, .’S OF MY PREPAID NO, . IDEA TO VODAFONE ON 26TH FEB 2015.& EXECUTIVE ALREADY COLLLECT ALL THE REQUIRED ID & ADDRESS PROOF REGARDING THIS ALONG WITH RS.500/-. AND HE ENSURE ME THAT IT WILL BE CONVERTED INTO POSTPAID CONNECTION WITHIN 72HRS BUT TILL DATE IT WILL NOT CONVERTED. WHEN TODAY I WAS CALLED ON EXECUTIVE MS . SWETA – 9711753495, WHO CALLED ME REAGARDING THE NO, . PORTEBILITY TODAY SHE NOT PICKED PHONE CALL & MR. SAHIL PICKED CALL, AND HE TOLD ME THAT...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone Mobile Services Limited - Against Over Billing

User
 CMA Vipul on Mar 3, 2015
My number is 9999415111 of VODAFONE. I received my bill today and shocked to see the Internet usage of Rs. 26000/- and total billing amount of Rs.32105.40. Please look in to the matter and revert us ASAP. Regards, Vipul Bhardwaj 9034269064...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - vodafone unwanted charges for internet as d2c_mydala_99

User
 vinodh thangavel on Mar 3, 2015
I have been charged for deals mydala 99 vodafone somnething like this for downloading, Rs 99 . this is third time happenig to me. firs time i Raised a complaint. then they refunded. but this is not fair to repeat again and again. I have been contacting with customer care but no response, please suggest how to solve this? I will not pay my bill unless this has been uncharged....
Complaint comments Read comments Complaint category Internet Services

Vodafone India - prepaid to postpaid conversion takes 7 days still

User
 nagesh khurana on Mar 3, 2015
They people call me number of times from 9899632343 for the offer and benefit in post paid connection and now its being 7 long days after collecting documents and handover the kit still i am fighting with the c.care people and they raise the Complaint number : 2538086734.please help or revert if I need to switch the operator. Nagesh khurana 8802855768...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - no network in area lajwanti garden, new delhi-46

User
 pawan001 on Mar 3, 2015
my self pawan gupta i have 6 vodafone connections, but since 2/march/15 morning there is lot of connections problem in all the 6 phones (9212738959, 9810526966, 9971374094, 9953854094, 9560808959, 9266844350). we can't make call from here. we are facing lot of problem because my office or home is here. i need early and fast solutions regarding this. kindly do favour us pawan gupta 9212738959 28521025...
Complaint comments Read comments Complaint category Other

Vodafone India - Unjustified download charges on 8558819621

User
 Rishabh0007 on Mar 3, 2015
Hi, We have a corporate connection of 24 numbers and 855881921 Rs 297 was charged as javagame99_wap. The handset doesn't even support 2G data and Vodafone charges are unjustified in the last two bills. Under current situation we are forced to move our operator if such wrong charges are not waived off. Regards, Aglow Builders 9780007828...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Repeated Network Issue

User
 Prodyot Ghosh on Mar 3, 2015
Hi Vodafone Nodal Officer Myself Prodyot Ghosh staying at Madhyamgram (Kolkata 700129) near to half km from Madhyamgram Railway station. At my residential area, we are facing very very poor network signal issues with Vodafone. Always signal towers are fluctuating. Never shows full signal strength. Now a days it started showing only 2/3 signal bars. And as a result related network issues like call drop issue, caller voice not clear issues we are facing. I personally tried to enquire by visiting all retail shop available at our residential area and came to know that one vodafone tower had been...
Complaint comments Read comments Complaint category Products & Services

Vodafone India - recharge amount not available

User
 pravinkaswa on Mar 3, 2015
i have done a chota credit recharge of rs.25 on 1/3/2015 and was informed that after 2 days 25+4 rupees will be deduced on the next recharge. so on the same day i did a Rs. 65 (full talktime recharge) ( Order id : FCVA150301136756924 ) via interent recharge provider- freecharge. i thought as the payment shown is successful on freecharge and automatically the chota creedit amount was deduced. but on 3/3/2015 after 2 days the mobile balance was in negative amount and as seen for last 3 recharges it shows that i have done a recharge of rs. 65 on 1/3/2015 but the amount is not reflected in the mobile...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone Postpaid Bill Issue

User
 MeenakshiNaveen on Mar 3, 2015
Hi, I am connected with Vodafone since last 2.5 Years, but it just two months have past that i have converted my number to Postpaid. On 22 Dec my number converted to Postpaid, my monthly rental was of Rs. 199 and i have also requested Vodafone for tariff plan of Rs. 199. On 20th Jan when my bill generated request vodafone to change my plan from 199 to 375 combo plan of rental and tariff. But now when i got my bill for the 20jan to 19 feb bill cycle, what i see is vodafone have also charged Rs. 199 of monthly tariff. Why? It should not be charged because vodafone havn't informed me about this....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - bill charged on no usage

User
 roopa rajendra on Mar 3, 2015
my data card no is 9820902136, and i cant even open a page of gmail and i have been slapped with a bill of Rs 1316, i called on the 98200 no and a guy promised me that he would be sending me itemised bill yesterday ie on 2nd of march and till now i have not received an itemised bill, and today is 3rd march 2015 . So many emails have been sent and till date no appropriate response, the guy in the customer care told me that i have used on 4th, 5th and 6th feb. As i was not able to use the data card, i went to internet center and got my tickets booked so u tell me how can so much data be used. I have...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone - not providing revised bill on prolonged request

User
 Sameer x on Mar 3, 2015
i have been using vodafone postpaid services since 5 years..but during the last dec-jan 2014 month my bill amount exceeded r.s 4000..which was a shock and is not justified..i have internet plans worth r.s 200, sms plans worth r.s 34 which provides 3000 sms per month..and monthly rental worth r.s 149..adding all of them an amount of near about 700 is expected..but the billed amount i was informed about was just not acceptable..i asked them for providing me a detailed bill on call details and sms but they have been delaying the process since months..they have also deactivated my outgoing facility...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Disappointed with Vodafone - Port out request

User
 paras_sheth17 on Mar 3, 2015
It’s very insulting & embarrassing to know that my number isblocked even after making multiple follow -ups to provide me the revised bill or update on the excessive Internet charges + late fee charges levied. Till date I have not received any updates from VODAFONE regarding the revised bill and my number is blocked without prior intimation. I am travelling & I need to be connected with my family and this is causing inconvenience to me. I have made the necessary payment and requested to unblock my number which is still not activated and asking to wait for 4 hours. I am very...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Dactivate mobile service without any information.

User
 nmandlekar on Mar 3, 2015
On dated 01/03/2015 my Ph. no. 07507470222 DEACTIVATED Without any information. After Enquiry, company customer care said that this no is port to any other service provider. I Never register my mobile no. For Port process. 4-5 days ago I recharged my no for Rs 110, Now company customer care employee saying resubmit required document for reactivation process but the previous balance will not be given after activation. This is totally forgery for me.I am visiting vodafone service center since last 2 days, but the employee of vodafone are not entertaining me, and their behaviour is rude. Vodafone...
Complaint comments Read comments Complaint category Mobile Service Providers

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