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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Vodafone a number service has been barred

User
 Swapna Julakanti on Jan 29, 2015
Hi Team, This is to inform you though after submission of documents needed, the service is not activated on my vodafone number. When I reach out to the customer care, they say that the documents are not received and they say that they dont have any update. Thanks, Swapna...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone Cellular - Vodafone - Rs.99 charged two times without my permission

User
 Parshuram Mhetre on Jan 29, 2015
I have been charged Rs.99 two times ( Bill Dtd. 05/01/2015) within a day for god knows what website. I talked with customer care and they replied that I have been charged for some download but the point is I have not downloaded any such thing to pay for. Right now they are saying that they are not in a position to provide details of the web pages browsed and content downloaded. This is such a ridiculous way of charging us for something that we have not used. Interaction number - 1117977735 & Mobile Number - 9762847443....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Unethical Download charges

User
 pnkjshrm3008 on Jan 28, 2015
I am a Vodafone postpaid user.I switched to Vodafone postpaid three months back. During the first month ie. November only they charged me an unnecessary and unethical download charge for wapvilla_ppd which they claim to be from a chargeable site.Now this time again they charged an amount of Rs.30. This is how ridiculous. Vodafone is making money fraudulently.My download details for which it charged me are as follows : 32/10/14-00:13:59 wapvilla_ppd Rs.49 22/12/14-00:34:08 hello1_tvallsouth_ Rs.30 I want my money back. My mobile Number is +91 9711579140...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Applying Dowload charges every month even though data pack is active

User
 Dhaivat Vyas on Jan 28, 2015
Dear Sir/Madam, I want to register complain against Vodafone AP regions post-paid extra bill charges for my mobile no 7799453698. In every month bill cycle I am getting 99 Rs. Extra charged for downloading. As per their bill cycle I am already paying for 3G/2G data plan but although they are charging 99 Rs with different explanation every time I have tried to contact them through customer care, mail and Vodafone store. But none of them is explaining it properly and telling me that you have to pay this bill.First time they have charged by 99 rs for short format download!!( They also don't know...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - unnecessary detection of 99 rupees

User
 punia naveen on Jan 28, 2015
My balance of rupees 99 has been deducted 2 times on 19.01.2015 and on 27.01.2015. I talked to Custmer Care, they assured me of refund of deducted balance within 24 hhours but till now nothing has been sort out. I asked them for comlain/reference no but i didn't get any said no....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Vodafone deducted 99 Rs talktime balance without any reason.

User
 amitnagri826 on Jan 28, 2015
Sir, My 99Rs talktime balance has been deducted without any reason from my mob no -8098419372. When i complaint to 198 and they are not giving justified reason and i am very much disappointed with vodafone service.please refund my balance as soon as possible.thanks....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - detect balance

User
 dks31mar on Jan 28, 2015
I have about ₹160 . company detect ₹99. when I call to coistomer care they told me to back my dectecting money within 24 hours but I not received .next day again I call first they pick up and cut the call, they again told me same but I have not money till now...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Lost of SIM card

User
 rakesh8703 on Jan 28, 2015
Dear Sir, It may concerned to you that my prepaid number 8376968908 has stolen by thief today i.e.28/01/2015 in a crowded bus in Gurgaon.The SIM is registered on my wife Name Amita (Voter id) Address D849/B sangam vihar Delhi. So i am requesting to you that pz close or deactivate my number ASAP. Thanks RadhayShayam +91-9971425426...
Complaint comments Read comments Complaint category Other

Vodafone - Rs.99 charged two times without my consent.

User
 HarshitShah13 on Jan 28, 2015
I have been charged Rs.99 two times (today - 28/01/2015) within a day for god knows what website. I talked with customer care and they replied that I have been charged for some download but the point is I have not downloaded any such thing to pay for. This is such a ridiculous way of charging us for something that we have not used. Vodafone services should improve their securities so that we are not charged for such things. I do a recharge of about Rs.500 every month with Rs.200 3g net booster still there is no kind of good response from the company side. This is for vodafone company that...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - post paid verification failed due to verifying officer or someone else but customer care executive blamed me for not activating my number.

User
 faizan ul haque on Jan 28, 2015
sir/madam i am a vodafone postpaid customer since 15 days before my no is 9899619674 but it has not been activated i make complaints around 6 to 7 times at your 198 customer helpline no bt i could not get solution from here every time your erxecutive told me that your verification will be done with in 24 hrs after that your no will be activated but i am waiting for that 24 hrs from 15 days. so please help me in this regard and activate my number as soon as possible. sir pls send someone for verification for my address...
Complaint comments Read comments Complaint category Employees

Vodafone India - issue in activating my number .

User
 faizan ul haque on Jan 28, 2015
sir/madam i am a vodafone postpaid customer since 15 days before my no is 9899619674 but it has not been activated i make complaints around 6 to 7 times at your 198 customer helpline no bt i could not get solution from here every time your erxecutive told me that your verification will be done with in 24 hrs after that your no will be activated but i am waiting for that 24 hrs from 15 days. so please help me in this regard and activate my number as soon as possible....
Complaint comments Read comments Complaint category Other

Vodafone - Billing Issue- Data Card

User
 neethu.shaju on Jan 28, 2015
The company had updated the wrong email id in their database due to which I never got the soft copy or the hard copy ever delivered to any of my addresses. It's after the due date I get a call from the Customer service that your due date is over please pay the bill. This has happened two consecutive months, i.e in the month of December 14 my due date was 27th Dec 2014, and they inform me through call in the second week of Jan that my outstanding amount was on 27th Dec. Now, How am I supposed to know the details without getting any soft copy or the hard copy. The least I can expect from the company...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - vodafone number activation problem

User
 knvsharma on Jan 28, 2015
My number had been ported from postpaid to prepaid. Firstly, it took one week to change to prepaid during which my number was deactivated for 2 days without any explanatiion and after the process my number had been deactivated thrice now even after submitting to the company all the required documentation. Every time I go to the vodafone office to get the issue sorted out, all they ask, is to wait for sometime but no solution provided as yet....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone India - Vodafone fraudulent charges - Some gossip pack

User
 Srinivas Bhatt on Jan 28, 2015
Vodafone is doing fraud month after month. This is the 4th continuous month the Vodafone has charged me with RS 49 for the package “d2c_mgossip_pack49″, similar different type of Downloading charges . This is fraud on part of Vodafone. I have never authorized Vodafone . The customer care executive isn't responding properly, simply they said as you have downloaded the app. I'm explaining clearly that normally my bill used to be 350 to 400 max but last 4 month It seems porting out like 800 to 1300 due to downloading app cost around 200 to 500 alone . if this issue isn't resolved this month, then...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone Mumbai - Vodafone cheap services and Plan change without any intimation

User
 sachin auti on Jan 28, 2015
This mail regarding my complaints against Vodafone. I am Mr. Sachin from Mumbai. My Mob. No. 9930671367, I am using your service since from I start using my Mobile last 2 to 3 years... One by one all numbers are converted in to billing to prepaid / converted to other service providers... but I observed that Vodafone has no courtesy to listen our issues and no business mind about WHY CUSTOMERS CONVERTED FROM BILLING TO OTHER SERVICES. If you saw my billing of last two years, you will know my Billing amount. You converted all my plan without any intimation and charge me whatever you want. I...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fake 3G service plans and no coverage

User
 cfa_tarun on Jan 28, 2015
Hi Team, I am not sure if this is the right platform to raise this issue. However, Vodafone is still fooling people in INDIA. I am from Bangalore and use their 3G plan. Note: Vodafone does not have 3G services in India but they borrow it from Airtel (As far as I know). Now 99% places Vodafone 3G does not work and secondly, you need to go into Roaming to avail this 3G services. Speed is worst not in 3G but also in 2G plans. One more important thing, Vodafone has a fake service which installs NDTV/downloader apps etc without confirming with you. If you check your monthly bill, you will...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - problems in bill

User
 vino1387 on Jan 28, 2015
Dear Concern My Name is shanmugam S.I am using vodafone post paid connection(9884411387) from FEB 2014- Till date and this last 10 months I am having a problem in ISD SMS charges on every month bills and your information I am not using any ISD SMS and they charge for local tamilnadu airtel no for regarding I gave lot of complaints and they done wavier for three months and wavier also i am got partial only .Now my last month bill i have a Rs683 for Isd SMS charges again i gave a complaint through your RM Miss Pushpa Valli she told me Once clear the problem call me back but still I am not receiving...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Vodafone fraudelent charges - Some gossip pack

User
 vishucbs on Jan 27, 2015
Vodafone is doing fraud month after month. This is the 3rd continuous month the Vodafone has charged me with Rs 49 for the package “d2c_mgossip_pack49″ twice. This is fraud on part of Vodafone. I have never authorized Vodafone for any such services. The customer care executive told me to google about this pack to know more and deactivate from my end only. It seems porting out is the only way out but would like to spread the message about Vodafone fraud....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Wrong Information to customers

User
 Faizan Johar on Jan 27, 2015
I am Faizan Johar and Using Vodafone No. 9999929910. On 27th January, 2015.Delhi Time 09 : 34 P.M. I Had Called Vodafone customercare byDailing 111. I was concerning my problem of Wrong Information and wrong plan activated on my vadafone no.Vodafone executives my Call on hold 21 Minutes and don't reply me back..and my call disconnected. And, other Problem is vodafone customer executives inform a wrong information and wrong plan activated on my vodafone no. I am a Bussinessman and i am highly affected on my Bussiness. I am Complaining about Network problem on my Vodafone no.9999929910. again...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - d2c_mgossip_pack49

User
 Yogesh Banka on Jan 27, 2015
Hi i am yogesh banka am charged with this D2C_MGOSSIP_PACK 49 IN MY BILL OF DECEMBER 2014 FOR "9TIMES" AND EVEN A NEW THING d2c_mobilart_75 THT CHARGED ME MORE 75 BUGS MY NUMBER IS 98369390989 THE BEST WAS WHEN I TRIED TO TLK TO THE CUSTOMER CARE THEY WERE RUDE N DIDNT EVEN TRY TO SEE WHERE THE FAULT WAS IT IS DISAPOINTING THT SUCH WAYS OF INCREASING OUR BILL AMT IS GOING ON SO OPENLY NT GONNA STAY IN VODAFONE FOR LONG...
Complaint comments Read comments Complaint category Mobile Service Providers

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