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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - MI_CAP_750_30d_R_PROMO_3G service is activated by Vodafone without consulting me

User
 Pankaj Kenjale on Dec 18, 2014
I found that MI_CAP_750_30d_R_PROMO_3G service is activated by Vodafone since 1st Oct without consulting me or taking my prior approval for the same. I came to know about it after seeing consistent high bills for past 2 months. Its a clear cur cheating by Vodafone India. I tried calling customer care (111) but got stuck for 15-20 mins in IVR. It clearly seems a ploy by Vodafone India to loot their loyal postpaid customers. My customer relationship number is 5.25663.00.00.100021 & My mobile number is 9620033611. I request to stop this service immediately & also refund/adjust Rs. 750...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Poor Network and Internet connection

User
 manish.gond@yahoo.in on Dec 18, 2014
This is with utter disgrace that i have been forced to write this e-mail to you because of the level of service Vodafone has provided to me. Let me start ( Or shall i say from where do i start )The mobile network and the 3G services have been from satisfactory.I have been using Vodafone since 2008, and would like to say that the service was pretty good up till 2013. This when i decided to switch to Post and was the starting of my problems. 1.The call dropouts frequently while on call.It nothing to with a certain area, it happens everywhere, be it Borivali, Andheri, Powai. 2.The...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unwanted Balance deduction

User
 harshit22992 on Dec 18, 2014
My vodafone no is 9428352218. An amount of Rs 198 has been deducted from my balance without any information. I have not downloaded anything or requested for any vodafone services. Please solve this fraudulent activities of vodafone just to harass people. They are being so unlawful. And taking to customer they did not respond rightly just said we have to careful while using plan . So can this problem be solved and I get my balance refunded as i have not utilises any of the services .i request vodafone to provide correct and necessary deduction only. And should respond to customer request ....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - नेट दाटा खामि

User
 rajveergai on Dec 18, 2014
आदणिय महोदय जी मेने कल मेरे नबंर पे दीनाकं 17/12/2014 को 449 का रीचाजॅ करवाया था जिसमे मुजे 2048 ऐमबी 3जी डाटा यृझ करने मीलते है और आज दिनाकं 18/12/2014 को मेरे डाटा चेक करने पर 583 डाटा ही बता रहा है 1465 ऐमबी डाटा ऐक ही दिन मे उडा दीये है ईस पे झलद कारवाही...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - 1500 3gb deta dedact

User
 rajveergai on Dec 18, 2014
mene date 17 12 2014 ko 449 ka recharge karwaya tha jisme 2048 mb use karne ko milti hai par date 18 12 2014 ko time 5 bje net account check karne par 583 mb dikha rha hai. 1465 mb 3g ki meri deduct ho gyi hai. so me request kar rha hu ki problem ka solution jaldi ho jaye warna muje consumer court me jana padeg...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone wrongly deducted INR 215 from my account

User
 Sumeet90 on Dec 18, 2014
Hello, Vodafone has deducted INR 77 on 9th dec 2014, INR 99 on 16th dec 2014 and INR 39 on 18th dec 2014 citing download charges for Tiny TV. I have done no such download and when i call them, they say that no value added services has been added to my account and that my money will be refunded. Nothing has been refunded to my account till now. Please look into this matter and i would like to inform Vodafone that i will take steps which will be extremely adverse for Vodafone if this is not resolved. This is no way to treat a customer. My phone number: 9176824711...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Benifit not get afer recharge through Best Offer

User
 mr.shekhar.tyagi on Dec 18, 2014
I checked my best offer under self ider of vodafone No. 9891202595 and get the details of recharge of 95 get 600 mb of 3Gdata, but i received only 300 mb data instead of 600 mb. so i contacted to vodafone customer care many time with the phone and email, but not received any satisfactory solution. Regards Shekhar Tyagi 9891202595...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - outgoing SMS blocked. Service not available.

User
 drdheep on Dec 18, 2014
From 18.12.2014 my vodafone 9787234321 tamil nadu network is blocked for outgoing SMS. When I asked customer care they said that it has been blocked since 20.11.2014 which is not true as I was able to send SMS even on 16.12.2014. Actually I do not send any bulk SMS. I send only 5 sms per day. Without my knowledge or warning they blocked. I want to know the reason why my SMS was blocked and it has to be rectified immediately....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - unwanted calls & missed calls in my mobile

User
 vishal neeraj on Dec 18, 2014
I am customer of vodafone delhi -my no. is 9250087081 Last months unwanted calls in my mobile number in night time from 21 nov 2014 to till dated calls from Andhra pradesh /telangana / hyderabad and some numbers not identified +12345 7075135011 7075135018 7075135042 7075135045 7075135017 7075135020 7696025691 8377006849 9034033433--- this number is register name is sunil balyan 9037013983 9059188206 9059188473 9059188480 9059188914--this nmber is registered with krishna sai 9059188196 9154931874 9214434206 9346737547 9352302932 9388706334 9394708204 9837994690 unknown number / Restricted +966552340676...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - SMS CHARGES LEVIED BEARING MOBILE NO 9985039555

User
 gangamanohar9@gmail.com on Dec 17, 2014
Dear sir, This is to inform you that i was using Vodafone connection since very long time allmost 7yrs. As per the current bill amount 1396. After checking my bill amount i was shocked. Simultaneously i have lodged companlaint bearing no 1734313478 on 5th Dec 2014 around 11.30am regarding extra charges levied for SMS Service. The Customer Care Executive responded that my complaint has been registered and i would receive call on the next day. But unfortunately i have not received any call from your end ie on 6th Dec 2014. After not seen any response from your side today ie on 9th Dec...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - to cut money & not consider my request

User
 gogetbin on Dec 17, 2014
my no. is-8696063385 my balance has been cut by vodafone when am complaint against this coustomer care make me fool but m don't make fool and saying for refund my balance then they put my call on holding and after some time cut the call. after that do call again then not respond of my call my call on black list i try again and again but no respond this type of misbehaviour is usally done with new sim so please consider my complaint against vodafone thanking you...
Complaint comments Read comments Complaint category Other

Vodafone India - Not getting service even after replacing sim card twice.

User
 Tani93 on Dec 17, 2014
Calls and messages were not going through so the vodafone service centre personnel told me the sim card was damaged and I replaced my sim twice because I didn't get service each time. A recorded voice says 'You are barred from making this call because you have no service'.Called up customer care on both occasions, they gave me the code for debarring calls, I got a message saying my calls were no longer barred but didn't work. Also I put the sim in two other mobile handsets, switched on and off quite a few times, selected the network at Vodafone IN. Now it has been weeks with this problem....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - wrong bills and an ill mannered representative

User
 nitya123 on Dec 17, 2014
I have been using vodafone since the 6 years. Recently I had taken a new postpaid connnection. After a few months, one fine day they disconnected my connection without any message or call. When I tried to get in touch with them as to why such a thing happened, they failed to respond. No bill neither in hand copy related to the period post disconnection was sent to me. After about 3 months they sent a man demanding rs. 1000 to my residence (without any call or msg). The same amount increased to rs. 1700 in the next 10 days about which I was informed by a vodafone representative through a phone call....
Complaint comments Read comments Complaint category Other

Vodafone India - Cheating with Top ups

User
 snair123 on Dec 17, 2014
Vodafone keeps on popping message to recharge with 65.I was not aware that the validity is only for 7 days.I got the message that my mobile is charged with 0 balance. This is really cheating on Vodafone part.why anybody will want a recharge of 65 for 7 days to be popped everytime i call somebody. It is a special requirement and not a common requirement.This is just trapping the customer to recharge 65 and then say that we should have looked that the validity is 7 days. I want my money back or the validity to be extended to 1 month...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Unauthorised Charge!

User
 Junosalc on Dec 17, 2014
Charges for fraudulent service. Recently i saw a charge on my Vodafone account for 15Rs for a mgossip pack which i did not authorize, so i called up vodafone and asked them to remove the charge and deactive this service as i did not activate this service. However the customer representative told me that they cannot reverse the charge nor can they deactivate the service. So am i supposed to pay for this unauthorized charge for the rest of my life? I want this charge removed and this fraudulent service stopped please. I'd charged twice for this service of ₹49 and ₹49 before and made complaint...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - मेरा परीपेड नं.8989280027 किसी कारण बंद कर दिया गया ​है।

User
 jeevan raj on Dec 17, 2014
सर, मेरा परीपेड नं.8989280027 किसी कारण बंद कर दिया गया है। जिससे मुझे अकारण ही परेशान होना पड रहा है। कृपा कर शीघ्र ही इस नं. को शुरू करे।...
Complaint comments Read comments Complaint category News & Media

Vodafone India - NOT ACTIVATION "NAME" CALLER TUNE

User
 chiran1114 on Dec 17, 2014
नमस्कार सर, में चिराग चोटलिया फ्रॉम वेरावल सोमनाथ मेरी कम्प्लेन प्रकार है : मेरे अंकल श्री मुकेशभाई चोटलिया का वोडाफोनका मो. न. है +919277202267 जिसमेसे हमने करीबन इन तारीख को "पेरोट" नाम वाली कॉलर ट्यून चालू करने के लिए 29-10-2014, 03-11-2014, 17-11-2014 और 27-11-2014...
Complaint comments Read comments Complaint category Other

Vodafone - more deductions then shown in the tariff

User
 Kogi on Dec 17, 2014
I spend Rs.45 for reduced calls and thereafter Rs.33 for further reduction in the normal Vodafone to any other phone. But only few minutes ago I made a call and my charges were more than 45p per minute as was promised to me on getting it recharged for Rs.33/-. Why such deductions are made. I was not being allowed to lodge the complaint on 9811098110 and instead in spite of my providing the in-put it was being disconnected....
Complaint comments Read comments Complaint category Other

Vodafone India - Recharge Issue

User
 gauravsinghchauhan on Dec 17, 2014
Hi Team, I am one of the user of your services. Last time i did recharge for 49rup. On 5th of Dec through online but it did not complete. Transaction details- DL0090595200. Mobile no # +91-9654704684 Please do the need full. Thanks Mohit Singh...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone - wapvilla_ppd and hello1_tvallsouth_ download charges

User
 Ankit2448 on Dec 16, 2014
I am using vodafone postpaid for last 18-19 months. This is the third time they charged me Rs. 49/- and 30/- for some wapvilla_ppd and hello1_tvallsouth_ download charges. While the last two time they reverted it (after repeated calls and emails though) this time they are refusing it. Customer care people have declined to lodge any complaint. It's the height of cheating from a big company like Vodafone. Sick of vodafone....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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