Vodafone India Logo

Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
Go to Vodafone India:    Twitter  Facebook 

Vodafone India Complaints & Reviews

Vodafone India - Solution not done by kolkata customare care

User
 surajchhipa on May 27, 2015
There is problem in my sim that is incoming calls not receiving in my sim . In details anyone call to my sim so that say that the number is wrong. But my number not wrong. And outgoing is ok. I called Kolkata customers care (no. Is 9830098300) . He/she say wrong talk, and talking manners not good. And solutions have not done by kolkata customer care. I called many times. All employees of Kolkata customers care not good. Talking manner not good....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Customer service complaint

User
 vickydtp on May 27, 2015
Lately i made a call to the Vodafone customer care in Chennai, i had a local regional language speaking agent connected to the service. i had a very low voice due to my soar throat, he was telling it wasn't audible at the moment i tried my best to sound heaver but it wasn't enough it seems, the adviser sarcastically insulted me saying that im deaf and i cant hear more than this, i was telling him that your supposed to sound in a polite manner, but he didn't take it, as i got irritated i asked him to hung up the phone ., but he started abusing me in a harsh way .. saying bastard .. is this kind...
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone - extra bill added on my vodafone number

User
 Pravakar Mangalam on May 27, 2015
I want to activate some data plan on my number(9830220099). I call customer care and want to know about the data plan. They told me for two bill celcle i have a 2G offer 50% for that offer i have to pay Rs. 90 per month. But with in two month in this month my bill was generate for data pack Rs. 180. I call customer care but they answer me that they can't help me in this case. Please look into this matter and help me as soon as possible. You can contact me on- 9830220099...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Service issue

User
 aries.ajays on May 27, 2015
Dear Vodafone. My name is Ajay. My complaint is with my Delhi number 8373904435 / 8373904437 & complaint No.is 2564337210 / 2564338552. My present alternate contact number is 9971560920.Since 3 Months I am facing the network issue in my local area (Gandhi Nagar) & so I am not able the OG/IC call without any disturbance. Therefone I am any complaint to vodafone customer care & Vodafone store but did not get the resolution from your side.so hopeless I was gone to Vodafone store which located in Krishna nagar & explain the entrie issue but they did not given the issue resolve SLA Time & did not waive...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Complaint regarding activation of unwanted services

User
 Initial2 on May 27, 2015
I have a Vodafone postpaid sim # 9886839183. Since last few days unwanted services have been activated on my number. I do not have any idea what those services are for and why have they been activated on my number. I never requested for any of those services. Rs.149 has been charged for the same. Please deactivate all these services and adjust the bill for this month. I will not be continuing the postpaid services from next month (June 2015) onwards, so please adjust the amount deducted in this bill cycle only. Kindly take this seriously and don't compel me to take legal actions against...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone Store - sim de-activation - 9890701578

User
 jiten2602 on May 27, 2015
i am jitendra arekar, my mobile number is 9890701578 i am using vodafon billing last 2 month, my previwes company is Idea last 3 year before that i am using airtel prepaid service. I am paid two bill for vodafon, after that one sms received from vodafon to me your priviwes company payment is pending 312.00 rs. please pay and submit payment receipt nearst vodafon store. after that i am paying idea bill amount 312.00 and submit bill copy to vodafon store before expairy date 22 may 2015. next day i am checking the status of sim card activation from boisar vodafon store, they said your number is...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Software for using Vodafone 3G Mobile Internet on Windows 8.1 laptop

User
 Manu108 on May 27, 2015
Hello, Currently using Vodafone mobile internet on laptop with Windows 8.1 the dongle is not compatible and it catches only GSM as network type. Is there any software for using the Vodafone mobile broadband on Windows 8.1 Regards Manoj...
Complaint comments Read comments Complaint category Broadband

Vodafone India - Charged twice even for failed transaction customer care rude and abusive

User
 Anadi Krishna Narayana on May 27, 2015
On 26th May 2015, at about 9.30p.m., I attempted to recharge my phone no.9838645884 with Rs.649 3G data pack online through internet banking. After the amount was deducted from my bank account, the Vodafone website showed some error and showed that the transaction failed. So, after a few minutes, attempted to recharge again with Rs.649 3G pack. This time it was successfully done and I also got a message from Vodafone confirming the same about 9.34 p.m. Then at about 1.10a.m. on 27th May 2015 I received another message from Vodafone that my data pack is active. Suspecting that the Vodafone has...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Bill amount is very High & unnecessary charge for Data service

User
  Kumar A on May 27, 2015
I am using my vodafone number 8447737369. My present plan has provided by agent of 199 plan with offer 600 minutes, 200 SMS, 3G data unlimited but I had not gotten aforesaid plan. This was provided plan as 300 minutes, 1GB data uses by 3G speed or 2G data unlimited uses this plan. I had not been mentioned real service plan which i found after use it. Please provide my offers 199 plan and activate the service my pending data. Now I have a big problem which is related to High Charged after offer it.Your company charged unreasonable bill in last month. arrange to my new bill previous plan offer....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unable to access internet from Vodafone Number and was ABUSED by customer care agent when followed up with the complaint.

User
 Sinclair Fernandez on May 27, 2015
This is Sinclair Fernandez. My father's number is 9962450887 (Chennai) and the phone used is Nokia lumia 510. I had recharged for rs. 249 (data pack 1.25gb - 3G) on 23rd but I was not able to access the internet. The message "you may have lost your mobile data connection" appears on the internet explorer screen. Please take note that I had tried this sim on two other phones and im not able to access the internet. However if I place another person's simcard in the nokia lumia 510, the internet works fine. I had been with the vodafone customer care since 23rd night but they are not able to...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - please.........refund my money

User
 Senra Dhaterwal on May 26, 2015
My 49rs has been deducted due to VAS and I registered a complaint within 24 hours on 22 may . even I talked to one of your agent 3-4 times to refund my money but I haven't received it yet.please refund it as soon as possible and I hope this would be my last complaint...this is my 5th or 6th complaints I'm fedup with your company...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Complaint regarding activation of unwanted services automatically

User
 passion100100 on May 26, 2015
I have a Vodafone postpaid sim (Mo: 9891135824). Since last 14 days few unwanted services have been activated on my number. I do not have any idea what those services are for and why have they been activated on my number. I never requested for any of those services.
1. ZEEDITTO
2. Model Mania
3. Gaana Khazana

The activation messages say that the rental for the above service will be reflected in my next bill.
I don't want any of the above mentioned services and I haven't asked for them either.
This is not the first time such incident is...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - No signals

User
 chaitt29 on May 26, 2015
Dear Vodafone. My name is chaitanya. My complaint is with my Andhra Pradesh number 9985581010. My present alternate contact number is 7506699729 (Mumbai). Today I lost signals for my Andhra number. I called to customer care to report it. They advised me to do some procedure for getting back the signal and all finally with no use. They finally Said that they can't do anything and even they can't take any complaint because I'm in non local. It takes one more month for me to get back to Andhra. So till for this month, won't Vodafone take any action? This is not good for a telecom giant towards its...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - False offer given by the retention executive

User
 kapil_kumar220 on May 26, 2015
Hello, My name is Kapil Kumar and I am using Vodafone's number 9999697456, after purchased the new number, I got network issue at my office address, I already logged complaint many times regarding network issue but they always said that " we are working on that and it will resolve with in 3 months' but still I am getting the same issue. So I decided to PORT my number and I did message to port, but the very next day I got a call from Vodafone retention department and she stated that as per TRIA I can't port my number due to my number is new (not 90 days old), so I said to her that I wanted to...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Didn't get refund amount

User
 Kalaiyarasan S on May 26, 2015
Hi, I tried to recharge Rs 250 and 23 on 24th of April month. But it got failed. I contacted the customer care on same day. He said that i would get back the money within 7days. After spoke with customer care and regional manager in three times. But still i didn't get the amount. Mobile no : 9986869747 Location : Bangalore, Karnataka Regards, Kalaiyarasan...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - deduction by Juice pack up from prepaid balance of cell ph.

User
 abanindramohan on May 26, 2015
Sir, Juice up pack has deducted Rs. 35 on 08.05.2015, 15.05.2015 and 22.05.2015 from my cell phone number 9674623696 without my consent. I have already complained but nothing has been done so far. Please deactivate Juice up pack immediately and arrange to get my amount Rs.105( Rs.35+Rs.35+Rs.35) back to my account. yours faithfully, Abanindra Mohan Roy...
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - Security Deposit for International Roaming not refunded

User
 Sumon Mukherjee on May 26, 2015
Mulitple escalations to Appellate Kolkata via email has not resulted in any response. The Appellate number 9830140409 is switched off when called. Please see emails sent below for details. Hope Consumer Forum team can get this sorted out. Thanks. Sumon Mukherjee May 25 (1 day ago) to appellate.kol, Tamisra Hello Mr. Sridhar Rao, I am reaching out to you on behalf of my wife who has been doing rounds of Vodafone customer care and Vodafone store for the past 3 months in trying to get the international roaming deposit refunded without any success. She has also sent mails...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - wrong promises by vodafone representative

User
 abhishek_mishra52 on May 26, 2015
We received a call form Voda phone repersentative (+911408938001) and they have promised, you recharge for Rs-204, you get free STD and local call for one month. we repetedly ask her about the same that are you sure its STD free, Now we received only local free. we requested the Voda phone customer care we do not want this, Please cancel this but they are saying that in system its only free for local only. Can you helps us to go in detail and check our conversation and save many other consumers for the fake promises made by voda Phone. My phone no. is 9909531349...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Deduction of Rs 90 [Resolved]

User
 prashantkataria1987@gmail.com on May 26, 2015
Dear Sir, This is to inform you that today morning i.e on 26/05/2015 my vodafone balance for number 7665000087 was deducted by Rs 90.I enquired with customer care executive and was told that i have requested for some social book facility this morning and have given confirmation for the same.Whereas I am not even aware of the same.I am a customer of Vodafone from past 5-6 years and earlier i was having post paid number and due to some instances of some charges i converted that post paid connection into prepaid.Today i again had a bad experience of unneccesary deduction of this Rs 90.I repeatedly...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Surprise 'Value Added Service' charges, d2c mazaa 149

User
 amar p on May 26, 2015
I got charged Rs. 149 for Surprise 'd2c_mazaa_149 ' I am well educated about how mobile works. I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names.Tried to complain by calling care, but Executives put call on waiting for more than 30 min two times before I disconnected. When asked to talk with seniors, the call was again put on hold. This is happening from last couple of months. Last month i connected to call centre they agreed to reduce these charges. They are looting loyal customers too. I am Vodafone...
Complaint comments Read comments Complaint category Mobile Service Providers

Share this page with others

  
  

Recently Discussed

4 hours 7 minutes ago
Vodafone India
net speed
5 hours 31 minutes ago
Vodafone
Vodaphone tower land rent
6 hours 29 minutes ago
Vodafone Prepaid
INCOMING & OUTGOING CALL DETAIL
6 hours 47 minutes ago
Vodafone India
MNP Rejected due to outstanding payment - 9718747420
10 hours 28 minutes ago
Vodafone India
i m facing very big problem regarding 3G network.Greater Noida