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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Vodafone Horrible Services

User
 Dinesh Pant on Oct 21, 2014
I changed my Sim from Vodafone store and they promise me that my Sim will be get activated with in 2 hours but unfortunately they are not able to full fill their commitments, even their service agents are so care less and casuals, I am feeling very bad about world numero uno telecom operator. This is not the first time I am facing the problem, they always mislead. I am now opting the other operator....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unauthorized charges in my account

User
 farooql on Oct 21, 2014
In my Septemberr month bill (20.09.14 to 19.10.14) vodafone deducted Rs.100 for downloading something called myplex_ap_100. I am 100% sure I did not download any such crap. I contacted vodadone via online chat and the reps continued to blame me saying that I downloaded it and that is why I was charged. I told them I did not but they did not listen. I even asked the procedure to cancel my subscription with them but they did not reply. I am very very upset with vodafone. Similar thing happened couple of months back when they charged for some downloads and when I contacted them they never responded...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone, Karnataka - SIM not activated. Pathetic Response

User
 josephvinodbp on Oct 21, 2014
Pathetic Service from Vodafone. I wanted a new post paid connection and opted for Vodafone (biggest mistake). I put in a request on your website. Promptly one lady called me and the documents were picked up after two days after a big fuss of the executive not coming on the specified time. Finally i handed over the documents required and a sum of Rs.500. It has been four days now, the SIM has not been activated. Now when i called back to check on the status. I was told that they would check and revert. Now they have stopped taking my calls. I called your customer care to report this. To my service...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Cheating in internet charges

User
 agarwal.dushyant on Oct 21, 2014
I have been using Vodafone services (09885511435) for close to ten years now and in the past never had to deal with their pathetic customer service. However, for my last month billing, I was shocked to see that I have been charged an amount of Rs.2, 400/- towards Internet Charges saying that I have crossed my limit by 800 MB (I have a 1.5 GB internet pack). It came as a big shock to me because when I had received the message that I have crossed 80% of my internet pack, I had immediately disabled 3G on my iPhone. I have tried getting in touch with the customer care team but I get no proper response....
Complaint comments Read comments Complaint category Tax Services

Vodafone India - Legal Notice against 9966352340

User
 rao4ravi on Oct 21, 2014
Sir Here I am with Vodafone no. 9966352340 which is suspended on Sep'14 due to non payment of bill. And I have been asking for waver of amount 400/- on this no. 9966352340 but I did not get proper reply from Vodafone Customer Care online and offline . . I wrote a mail to Vodafone Customer Care. but still I was ignored .. . And recently I have received a message from Vodafone as legal notice . . . so Would like to know about why should I pay. Please help me out on this....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Blank call from country code +9230

User
 pratik30.ei on Oct 21, 2014
Hi i m Pratik from Mumbai, i got blank call from +923041644154 & the guy told me that u won vodafone lottery 25lakh & dnt share this information to anybody, than realised this Parson is fake & this country code belong to pakistan number, please spread this inforamtion too all so they won't get trap....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - FAKE COMMITMENTS

User
 kapil pratap singh 9582263084 on Oct 21, 2014
RESPECTED SIR, IT BEEN A MONTH THIS ISSUE HAS NOT BEEN RESOLVED .. WHATEVER I WROTE TO VODAFONE IS FOLLOWS.. I AM REALLY FRUSTRATED WITH VODAFONE I HAVE CALLED VODAFONE ON EITHER 19TH OR 20 TH OF OCTOBER AND TALKED TO POONAM. I ASKED HER THAT IF I CAN GET AN INTERNET PLAN OF RS 125. SHE TOLD YES THAT PLAN WILL GET ACTIVATED BUT I WILL HAVE TO MARK A MAIL TO CORPRATE. THEN I ASKED FOR A REFERENCE NUMBER FOR CONVERSATION. SHE GAVE ME THIS (730111711) NUMBER.. I MARKED A MAIL SAME DAY TO ACTIVATE THAT PLAN. AND I WAS HOPING THAT THIS PLAN WILL GET ACTIVATED THIS TIME.. BUT I GOT A REVERT...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - wrong charges on 9867111091

User
 chhavi_fifthc on Oct 20, 2014
I had stopped my 3G activated on phone and activated 2G Plan of 2GB data. However, i was surprised that i was charged 3000 approx and my services were stopped without information. I had to face a lot of problem due to the disconnection. Although my limit is restricted to 1000 yet my limit was exceeded and i was informed that i should first pay the bill and amount will be adjusted in the subsequent month. But why should i pay anything in excess and wait for its adjustment subsequently. why cant it be adjusted now and my phone no be activated. I am penalized for no fault of mine inspite of regularly...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - unwawanted balance deduction.and unhappy with customer care response

User
 sweetujais on Oct 20, 2014
My vodafone no is 9648751113. An amount of Rs 30, 15, 5 has been deducted from my balance in.prevoius month without any information. I have not downloaded anything or requested for any vodafone services. They are showing in my last deductions that a download has been done namely 'DNLD-HELLO1_TVALLSOUTH_30-HELLO1STORE'. which I have not done details can.be seen.from vodafone records. Please solve this fraudulent activities of vodafone just to harass people. They are being so unlawful. And evn taking to customer they didnt respond rightly just said we hve to careful while using plan .recently today...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Not recharge even after payment deducted from account.

User
 agogoi1963 on Oct 20, 2014
I have made payment Rs 120 for my prepaid mobile no 9774932081 on 20/10/2014 at 8:28 PM through net banking. But it has been observed that the mobile phone is found uncharged. Hence I want to know where the problem exists. It is requested to look into the matter. (A.Gogoi)...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Do you care about your Brand?

User
 Ravi7161 on Oct 20, 2014
Why are you not brand conscious anymore. A random guy calls me today to inform about my increased Due amount, which i am quite aware of, since I knew I was roaming and would be on ISD. firstly, I don't get these calls every month, on the other hand, you keep increasing my limit, but u call me to tell me, I have a bill to; pay ~4k, which is 20% of my limit and I am not a defaulter. Secondly, the people who handle the phone have ZERO courtesy and CUSTOMER SERVICE. I asked what is the reason for the call, and you don't need to call me, they just hang up, without a thank you or absolute no...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Vodafone India - Pathetic Customer Service !

User
 saumitramanohar on Oct 20, 2014
I have been a Vodafone customer for more than 10 years now, right from when it was Hutch ! I got a bill generated for almost 9.5K last month, which I didn't argue upon seeing my data usage. But Vodafone failed to understand it's very difficult to pay the entire amount in one go and hence I have been paying it in parts. In spite of that what I get is a disconnection of outgoing calls and messages and a million calls from the call centers harrassing me to pay my entire bill amount !! What kind of treatment is this for such a loyal customer ??? Vodafone is getting worse day by day in their Customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - recharges done but no benefits recieved

User
 shiv.kumar on Oct 20, 2014
Hi Team, Please check with vodafone regarding the issue that i have done recharges twice but balance got deducted and still i could not get any benefit. 1) Rs. 21 recharge, it said it was for roaming free in UP, bihar etc but could not get it .. and my balance was deducted....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Invalid ISD calls

User
 dateabhi on Oct 20, 2014
I had deactivated the ISD service and the same was confirmed via SMS. Even after that I was able to make ISD calls. This is a breach of system and I would like to be refunded for all the ISD calls I was charged since the service was deactivated. My cell phone number is 9820002943 Regards Abhijit...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - 2g plan validity

User
 Apoorv Chaudhary on Oct 19, 2014
In Bangalore use to get 2g pack with 30 days validity.. But now there is no 30 days pack only 28 day pack is available. In 3G you are offering 30 days pack. This is cheating as in Bangalore the 3G connectivity is very bad and slower than 2g it drains my mobile battery. You are forcing the customer to switch to 3G even when u know u have a bad service in the region this is unfair practice. Will have to port my number to other operator if this continues for long....
Complaint comments Read comments [1] Complaint category Other

Vodafone India - Added 2G service without proper consent from us

User
 rsatishk77 on Oct 19, 2014
I had corporate plans for two of my vodafone connections - I had been using this connections for almost 10 years now. Recently I had 2G plan additionally charged in my bill (Rs.199/-) - I called customer service and lodged a complaint (#1711401146) for refund as we didn't request for 2G plan nor provided any consent to add the service. The complaint was later closed saying that they had informed us through SMS; and when I asked why they didn't send an email or mail post the representative says that I should have read all the SMS from them and it is my fault and that there won't be any refund. I...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - sim mnp prb

User
 altafkapadia786 on Oct 19, 2014
my name is altaf & my vodafone no is 9819708709. my problem is like some hindi film drama so i will explain it like film story my vodafone kahani start 11 month back approx i got call from some gallery sir we have some sp. no free of cost ...e t c ... as telecaller speech ... one of executive come to me n explain good plan n bla bla... as u know how they attract customer ... he said sir 199 ka plan hain but we will give u this in 99 only & us me 300 minute free milenga 300 sms free honge ... i was agree then he is given me sim without any deposite 15 din baad sim not strat...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - deductions of wrong charges denial

User
 rush18 on Oct 19, 2014
my current outstanding is showing 2250.. vodafone number is +919619762767.. they have charged me over access for what i have not used... i wud request vodafone to stop playing such games with customers in billing... when i go to the vodafone stores.. they talk to me as if i m nt d customer bt sum beggar asking for refund.. after waiting in queues for an hour and no justice done is really waste of time.. want you to look forward over it.. they have also stopped my service.. i would not pay the bill until and unless i get the correct bill without any extra charges....
Complaint comments Read comments [1] Complaint category Telecommunications

Vodafone India - Deductions refund denial

User
 Harshal Jamdade on Oct 18, 2014
Hi, My name is Harshal Jamdade and my number 7875369467. This is my vodafone mobile number and using this number since last once year. I would like to lodge a complaint against vodafone for deducting Rs 77.00 for Tiny TV service which was not requested by me. I have called vodafone customer care 4 times till now and spoke to 4 different advisors and they have disconnected call by putting me on hold. Finally when I got to speak to a supervisor who denied to refund because he claims that his system shows that I have downloaded this service from WAS where I can challenge vodafone that I have not...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone Cheating with me (9582102042)

User
 SARTAJ191 on Oct 18, 2014
Dear Sir, Vodafone Claimed me wrong amount in July'14 Bill of Rs 884.19 and same has debited from my HDFC A/C via ECS on 18th July 2014. After my frequently complaint for wrong Charges Rs 400 refunded to me and adjusted in my Vodafone A/C on 22-July'14. Now Vodafone again claiming me an outstanding amount of Rs 884 and the customer care is saying you did not paid your july month Bill and saying that " we can not check adjustment amount before 90 Days. Request to yoy please ask vodafone to stop playing with customers Regards Sartaj Ahmed 9582102042 HDFC Payment Refrence No. 0000199251000015...
Complaint comments Read comments Complaint category Mobile Service Providers

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