Vodafone India Customer Care

Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91 22 7171 5000
+91 98 1109 8110
Mobile:+91 98 8409 8840
+91 98 2009 8200
Fax:+91 22 6666 1200
+91 22 2496 3645
Vodafone Customer Care Number:
111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service:
198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059
Satisfactory Rating
1%
Complaints
10576
Resolved
108
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Vodafone India related photos (927)

Vodafone India Complaints & Reviews

Vodafone India - rude and aggressive adviser

User
 bob2016 on Aug 1, 2015
Hi there I am making this complaint about an adviser called Paul he is from vodafone India live chat I have never in all my years of being with vodafone had this problem I have bin threatend by him spoken to like I'm a 2 year old I am very disappointed I would just like to say if anyone at all is thinking of going with vodafone as there network provider please think again you are better off going with ee or virgin mobile as if you ever have a problem vodafone does not solve them......
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Reg : Cancellation of Vodafone Postpaid

User
 Ur Ramesh on Aug 1, 2015
Hi Team, I am facing lot of issues from taking postpaid connection with this network. Extra services are added and made me pay more bill. After calling so many times and mailing them no proper response. My plan is 399 but i paid the money for which i didnot apply or subscribe. I asked for cancellation of account but till now no response from them. Even 198 are not responding to calls. Please i want cancellation of my postpaid. I dont need this worst service. Thanks My Number 8884700678...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - connection not active

User
 ramkumarscn on Aug 1, 2015
I had purchased Vodafone Postpaid Connection on 2nd July 2015. I have given deposit of 250 amount. but sim card didn't activate after i have submit 250 more to Vodafone and document again on 10th July but my sim card didn't get activate. till now i had submit ID proof ( Adhar Card, Pen Card, Driving License) 4 times and total amount of 750 while amount of 250 is actual price to convert mobile number from prepaid to postpaid. many times i visit vodafone mini store, and main store, main head office nobody solve my problem please do something thank you....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Not receiving Vodafone postpaid bill

User
 anshuman tyagi on Aug 1, 2015
I am writing this complaint to bring to your kind attention the inconvenience provided to us by the company vodafone. Sir/Mam, I user of Vodafone postpaid services, not getting monthly bill of my account(+91 9711200325) since last 4 months.So I request you to look after the matter and take necessary action. Thanking you in advance. Yours sincerely Achilehwar Tyagi +91 9711200325...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Transaction failed but amount debited.

User
 Abrd on Aug 1, 2015
Respected sir I was recharging a Vodafone up no. For rs 510 today. Through the official site of Vodafone India. Through a bank of India debit card cum ATM card. However it said that sorry we are unable to process your transaction. Please contact us at pgsupport@bikkdesk.com for any queries. The recharge is not done. However my account is debited by rs 510. Kindly refund the amount as soon as possible. Thank you....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - balence shows in secondry balence

User
 shivasingh9273 on Aug 1, 2015
maine 31 july 2015 ko apne vodafone no pe recharge krwaya.bt wo main balence me na show krke secondry balence me show kr rha h.validity bs 7 days h... uska koi use b nhi ho pa rha h custmer care call ki to bole aapko recharge krne se phle baat krni chahiye thi. mtlb ab hme har baar recharge krne se phle custmer care call krke puchna pdega. agar aisa kuch h to vodafone ko hme msg ya call krke notify krna chahiye tha. custmers ko fool bnaya ja rha h... mujhe wo balence apne main account me chahiye ...pllzzzzzzz.. my no is 9628268953...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - refund my security amount

User
 Rajesh2121 on Jul 31, 2015
Dear sir my Request my mobial no. 9413892047 postpaid to prepaid convert for 4 month but my security amount not received security amount refund maximum time 3 months I more time goto Vodafone mini store but not stick response so please help me. Thanks faithfully Rajesh mob . 9413892047 Tehsil- khetri District- Jhunjhunu Rajasthan...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - New SIM recharge

User
 prakash799 on Jul 31, 2015
I just brought a new SIM of prepaid vodafone and tried to recharge it online but unable to do so, then I brought a topup of Rs 10 then tried to recharge it but showing a message, "Your card face value is greater than session time". I don't have any idea what to do, please resolve my issue....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - After Settlement of the issue even my service are not working

User
 junaid4278 on Jul 31, 2015
After making payment by this transaction details also my services are not active: Payment ID DSMP3883040452 Transaction Date 02-07-2015 18:03:09 Payment Amount (Rs.) 1300.00 Payment through Credit / Debit Cards Mobile Number 9820829330 Relationship Number 1.3119658 Email ID sayyed_junaid@yahoo.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - non activation of sms pack

User
 drravijain14 on Jul 31, 2015
​sir i m post paid user for no 8818866667 i have been using plan of 149 of your company since long time but due more sms requirment i called vodafone ​custumor care on 7th june 2015 for activation of any sms pack executive told me about plan of 99 in which sms all sms will be charged at .01paisa local n national but for that i have to take plan of 199 i agreeed for the same and my plan changed from 149 to 199 but your fellow does not activated my sms plan and not even bothered to tell me the same by call or an sms but as per my talk to your fellow i started using the sms pack n endede...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Change of Plan automatically without informing

User
 jeevakraj on Jul 31, 2015
Hi, I have a raise a complain against Vodafone as my bill plan was changed without informing me. Been a Vodafone postpaid customer for more then 2 yrs now but never have faced such a pathetic service till date. 1) I was using a E_Connect_3G_ 375_New plan and it was changed without confirming from me. 2) From last 2 months i have been mailing these cooperate guys but no one has called me regarding this. 3) I have frequently asked for verbal communication from you guys but no calls have been arranged from your end, every-time i had to call you guys regarding this issue, and i turn the customer...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Internet Data plan laps without warning

User
 jaip42 on Jul 31, 2015
On 28/7/2015 I did recharge 2G internet data pack of 1.25 GB @ Rs. 247 validity for 60 days, in my vodafone prepaid number. Some days later on 30/7/2015, I wanted to book movie tickets from bookmyshow.com using mobile app. The internet speed was bit slow so I did recharge of 3G internet data pack of 20 MB @ Rs. 8.. Then my previously recharged data pack (2 G 1.25 GB @ Rs. 247) was overwritten by new recharge (3G 20 MB @ Rs. 8) without any information and warning. Now my internet balance is remain with just 20 MB data. Instead of adding data pack, or handling 2G & 3G data account separately, the...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone Tower Jobs - Fake job assurance taking vodafone logo

User
 Map india consultancy on Jul 31, 2015
Hr) rajesh kumar gupta cont. N. - 07895721630
Call timing – (09:00 am. To. 6:00 pm) . . Sunday off
Vodafone pvt ltd jobs offer interested candidates jobs apply diuty distric anusar joining prosic all documents scan copy and resume forward company email id vodafonetowerjobs@gmail.com one line inrerview h. R. Mr. . Rajesh kumar gupta training 07 to 15 days only your stade training time facelity hostel free uniform charges 1850 and police verification charges = 150 total charges = 2000 rupees pay company diracter mr. . Kirpal singh sir a / c. 6625000100052928 panjab national bank....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Vodafone India - Vodafone the hell service - shifting from prepaid to postpaid

User
 sandeepmane on Jul 31, 2015
With utter frustration and disgust, I wish to escalate my prepaid to postpaid shifting issue which is pending since the last 7 days. I am an Vodafone prepaid NCR customer. My number is 9766838517. I got a call on 24 july from a representative on 24 july calling himself a Vodafone representative. But actually, he was from a third party vendor of Vodafone "Smart Step Solutions" which I got to know of later. Their office is based out of Naraina. The representative had promised to collect the required documents from my offi. Consequently, a field representative (Mob no 9873689548) came to my office...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Give me complete details of my no 971746006, in my email ID

User
 gandappa on Jul 31, 2015
Dear sir, My name is Shiv Kumar, my no is 9717460061, I using post paid connection in vodafone, I want details of my bill, how to check in the web, give details...and password and planning of my no. please give these details ...thanking you....
Complaint comments Read comments Complaint category Employees

Vodafone India - Give me details of my profile

User
 gandappa on Jul 31, 2015
Dear sir,

My name is Shiv Kumar, my no is 9136359909 I using post paid connection in vodafone, I want details of my bill, how to check in the web, give details...and password and planning of my no. please give these details ...thanking you....
Complaint comments Read comments Complaint category Employees

Vodafone India - Loss of money

User
 nooh qureshi on Jul 30, 2015
I recharged for ₹199 I got 1gb 2g, I bought a new Lumia phone I got 500mb 3g for two months when my first 500mb finished they cut my 1gb 2g data . I lost my ₹199 & so I spoke to customer care people 5-6 times all the time they ignored. I just need my money or data back....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Vodafone India - Rude behaviour of the staff

User
 sobhanbabu malepati on Jul 30, 2015
Todayat qbout 0630pm I walked into the vodafone store situated at sahakaranagar of bangalore for recharging of mobile.the lady who was sitting at the counter did not respond to me instantly on my approach though there were no customers in line.then also she was very rude and indifferent and casual in her attitude .finally my job could not be done, aand when I tried to report the matter to the incharge person of the store, he too was not keen in listening my version and behaved in a casual and rude manner.kindly advice your staff at the said store to behavein a prroper manner henceforth atleast....
Complaint comments Read comments [1] Complaint category Other

Vodafone India - Calls are barred after migrating from postpaid to prepaid

User
 Midhun KS on Jul 30, 2015
I was a corporate postpaid customer of vodafone. for changing from postpaid to prepaid I have visited 2 times, because they forgot to submit the form. and when i was out of station my incoming, outgoing and messaging facility is barred. for past 2 days I am trying to fix it. Kerala vodafone store couldnt help me In tamilnadu, vodafone stores are closed. i called atleast 10 times to customer care ; they are saying they have network problem and cant fix it. I cant use my banking facilty and anything related to my number What should i do??????? My number is 7200776242...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Prepaid to Postpaid - SIM not yet activated

User
 Animesh1987 on Jul 30, 2015
Hi, Myself Animesh and I have been using Vodafone service for more than 2-3 years in Mumbai. On 29th July I converted my current Prepaid Vodafone to Postpaid and still my Postpaid SIM is not activated. Over and above this, my Prepaid no is also disconnected and now I don't have any of these connections working. When I complained next day on 30th July to Vodafone executive in Vodafone store she told me that it will take another 3-4 hours to get it activated. The very 1st day they had told me that its just a matter of 2 hours for activation. These Vodafone Store employees mislead customers. They...
Complaint comments Read comments [1] Complaint category Products & Services

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