Vodafone India Customer Care

Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91 22 7171 5000
+91 98 1109 8110
Mobile:+91 98 8409 8840
+91 98 2009 8200
Fax:+91 22 6666 1200
+91 22 2496 3645
Vodafone Customer Care Number:
111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service:
198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059
Satisfactory Rating
1%
Complaints
10594
Resolved
109
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook

Vodafone India related photos (930)

Vodafone India Complaints & Reviews

Vodafone India - Biling issue & irresponsible store staff

User
 chatterjee Partha on Aug 4, 2015
Few month ago i get a call from vodafone call center (9143315749-disha roy) they told me, if i take 2 new postpaid connection then vodafone wiill give me a beautiful offer .details given bellow... 1st month rental -175 After 1st month Monthly rental-99. 500 local, 100sms, voda to voda 10paisa& CUG free. I take 2 new postpaid connection ( 9609233666 & 9564153666 ). But i am surprised when i got the 2nd month bill because plan was not changed by vodafone. After that i visited to my nearest vodafone store( Bhiringi more, Durgapur -713213) & told everything to Mr. Touseef ( vodafone store Executive)...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - My Number 8860081158 Postpaid to Prepaid. But still no results.

User
 shanjay72 on Aug 4, 2015
Dear Sir/Madam, My Number 8860081158 Postpaid to Prepaid. But still no results. As already I was very disappointed from Vodafone services, I have made so many calls in Vodafone customer care to get appropriate services, but I didn’t get then I have decided to port my number from Postpaid to Prepaid. Today is the third day I have submitted my documents at Vodafone store sec-18 Noida, to port my number (8860081158) from Postpaid to Prepaid. But still no results. Please do the needful ASAP....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Regarding Vodafone India CUG plan and fraud activity

User
 Vismay Patel on Aug 4, 2015
Below is the complaint letter I have sent to vodafonecare.guj@vodafone.com Hi Vodafone care, My vodafone postpaid num: 9427713480 I am Vodafone customer from Ahmedabad for around 3 years now. For last one year I have switched from vodafone prepaid to postpaid after hearing a postpaid plan from Nikhil(9978991350) who told me that he is a Vodafone representative. After opting for a CUG plan he suggested, I bought another vodafone postpaid number (9879043480) from him. According to him and another guy named Mr.Tarun Patel(9727777444), all the calls between 9427713480 and 9879043480 should...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Regarding Vodafone CUG plan and fraud activity

User
 Vismay Patel on Aug 4, 2015
Hi Vodafone care, My vodafone postpaid num: 9427713480 I am Vodafone customer from Ahmedabad for around 3 years now. For last one year I have switched from vodafone prepaid to postpaid after hearing a postpaid plan from Nikhil(9978991350) who told me that he is a Vodafone representative. After opting for a CUG plan he suggested, I bought another vodafone postpaid number (9879043480) from him. According to him and another guy named Mr.Tarun Patel(9727777444), all the calls between 9427713480 and 9879043480 should be free of cost as per CUG plan. But to my surprise it is not happening and...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Balance zero and validity gone

User
 rincesamuel on Aug 3, 2015
I have been using Vodafone number for past 5 years.Last month I had a balance of 460 Rs but recently when i checked my balance i found it was zero.Before rasining issue with Customer care(Mah & Goa) I decided to recharge with 300 RS on 25 Jul, but the balance was valid only for 1 day.Now my number does not work and its been more than 1 week since i raised issue with VF CC, always getting mail give us 2 days to investigate. VF Ref no: - 1291183592...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Non disconnection of Connection despite repeated calls +919985572556

User
 kiran0705 on Aug 3, 2015
We had placed a request for cancellation of the above number at a Vodafone store and was informed that within seven days the issue would be resolved. we were even asked to deposit money in excess of usage just to facilitate cancellation. However despite repeated calls and another visit to Vodafone store the same has not been entertained and now I have been directed to pay more money and more time is being seeked. I find the customer care very unhelpful and in habit of providing false information to the customers. I am agonised by the response from Vodafone and have decided never to ever have...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deducted Rs. 35. without my consent

User
 Tanaydg on Aug 3, 2015
Vodafone has activated Mobile Mela Service without my consent and deducted Rs. 35. This is not a mistake of my side. Neither I requested nor I am interested about such services.Therefore I request you to take necessary step to credit my amount at the earliest. A photo of money deduction has been attached....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Mobile number not ported from Vodafone prepaid to postpaid

User
 anksith on Aug 3, 2015
Hi everyone, Vodafone has started a new scheme they call their customers, saying you are eligible for postpaid offer, charge money and number is never ported to postpaid. Their person will keep on saying you will receive call for verification, thinking that customer is fool. It's pathetic on the part of the company, they are trying to make fool out of their own customers, how clever of them. For this they have appointed third party channels on their behalf. What these partners do they call you saying we will port your number to postpaid.They will come wherever you ask them to come, be it mall anywhere....
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Recharge

User
 vivekts on Aug 3, 2015
Sir i recharged 3 ((76, 10, 10, ))from Vodafone recharge site on this date 01/08/2015 by net banking (76, 10, 10, )but recharge was not success. So i called vodaphone customer care he replied me that in 24 hours money will be back in my ac.so i recharged my phone num from flexi (2 recharge 76 & 50 from Shopkeepr).
So as soon as possible i want return extra money which have cut from my ac .(76+10+10=96)....
Complaint comments Read comments Complaint category Banks

Vodafone India - Require Help

User
 naiknilkanth on Aug 3, 2015
Dear Sir, Subject : Help Dear Sir, I undersigned Nilkanth Tukaram Naik, Today morning while charging through net banking Mobile No : 8956479001 which belongs to Vodaphone, I charged the same on as Idea. Amount Rs.150 /- twice through debit card 4688059000134012 ( Total Rs.300/-) . Is it possible to make/ transfer the payment on Vodaphone 8956479001 .Or give me the solution . I wait for your early favorable reply. Thanks & Regards, Nilkanth 9822120178...
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - Bill Paid but card note activated

User
 Rakesh 4077 on Aug 3, 2015
Vodafon Looser, Vodafon Looser, Vodafon Looser, Vodafon Looser Respected Sir, * i have made the my vodafon bill payment on dated 31/07/2015 on 11:45am of rs.1870 by icici Credit card. but till dated play audio befor calling. and i'll already much time complaint customer care but note to output them. Now i dont understand what to do. same on vodafon for poor service 😬 Same Vodafon Same Vodafon Same Vodafon Same Vodafon Same ... Regards Rakesh darji 9727544744...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Urgent! 3g plan automatically changed to 2g without my knowledge

User
 Shibaji Chattopadhaya on Aug 3, 2015
Dear Sir,

This is to inform that I, Shibaji Chattopadhaya, an old customer of Vodafone (Mobile No.: 9052400292), was having a 3g data of more than 2gb upto 28th August 2015. On Saturday, 1st August 2015, I changed my handset from Samsung Galaxy Note 3 to Note 4, and due to some stupid offer of free 3g/2g data my plan automatically got changed to 2g from 3g. However I never wanted this plan in the first place. How can you even change a paid plan of 3g to 2g without asking my permission? I am really shocked! This is not expected from a renowned company like Vodafone. I even called...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Continuous disturbing call from different unknown numbers

User
 sowmya visinigiri on Aug 3, 2015
I have vodafone andhra pradesh number 9052797965 and I am getting continous disturbing calls from different unknown number. Though I am blocking them they have been using different numbers and disturbing with many calls Few of the numbers are; 9912516648, 7799226348, 9059731089, 8519891109, 9542517561 I want strict action asap...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Vodafone India - Regarding My Vodafone Prepaid to Postpaid Conversion no.: 9911227202

User
 ramkumarscn on Aug 2, 2015
Regarding My Vodafone Prepaid to Postpaid Conversion no.: 9911227202 I want to change my vodafone prepaid no. to postpaid  On 2nd July 2015 I had given 250 Rs. To wings Corporate Services Pvt. LTD. Proof of Payment details attached with this email. o Sim Card no. given by them 89911100017013700518MNPSY. Executive Name Rohit Soni Verma his mob no. 8882821766  On 9th July 2015 I want to port my no into Airtel because I didn’t got any response from Vodafone and my no. not converted in poistpaid by them.  On 10th July I got a call from Vodafone they said to me this call from retainsion...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Amount deducted from my account for an unsuccessful recharge

User
 nancy.ch03 on Aug 2, 2015
I am a user of Vodafone having number 9780371143. I have done a recharge on 9th July of Rs. 100 from vodafone site, but the transaction was not successful on that day. From that day i am regularly calling vodafone customer care for the refund. But EVERY TIME THEY GIVE ME A VERY DISSATISFIED RESPONSE. i have done thid payment from my axis credit card. Below is the screen shot of transaction done by me at vodafone site. I have been told by customer care that the refund will take place within 5 days, but now it's been more than 24 days and still no action has been taken. I have even mailed vodafone...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Rude and aggressive adviser

User
 bob2016 on Aug 1, 2015
Hi there I am making this complaint about an adviser called Paul he is from vodafone India live chat I have never in all my years of being with vodafone had this problem I have bin threatend by him spoken to like I'm a 2 year old I am very disappointed I would just like to say if anyone at all is thinking of going with vodafone as there network provider please think again you are better off going with ee or virgin mobile as if you ever have a problem vodafone does not solve them......
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Postpaid connection missguidance

User
 Barendra Biswal on Aug 1, 2015
As I joined accenture PDC-4 office Accenture. applied for Vodafone postpaid connection as suggested by agent Subham the agent who sits in our office deposited all document. for present address he said your company offer letter will do but for verification 1 employee came (Anil) who misbehaved & not showed his ID card and employee ID. now they are saying feedback is negative.Every day I was following with the agent they are saying it will start today evening now they are not responding and not willing to give me my documents back. My request is to get my documents back and should some action...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Reg : Cancellation of Vodafone Postpaid [Resolved]

User
 Ur Ramesh on Aug 1, 2015
Hi Team, I am facing lot of issues from taking postpaid connection with this network. Extra services are added and made me pay more bill. After calling so many times and mailing them no proper response. My plan is 399 but i paid the money for which i didnot apply or subscribe. I asked for cancellation of account but till now no response from them. Even 198 are not responding to calls. Please i want cancellation of my postpaid. I dont need this worst service. Thanks My Number 8884700678...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Vodafone 'Chor Company' charged me extra amount

User
 Pawan Rathod on Aug 1, 2015
i am using vodafone plan of Rs. 199 but vodafone also charged me extra amount, first month i did pay Rs.326 in secondly month also paid Rs 325 but current maonth they generated my bill of Rs. 1326. that is too much i complaint on customer care but no one resolved my problem. Vodafone sent my bill to credit card company which i am using and charged the bank Rs. 1326 that was not genuine. So guys don't register your account for bill payment. Now Vodafone is also a 'Chor Company'....
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Vodafone 'Chor Company'

User
 Pawan Rathod on Aug 1, 2015
i am using plan of Rs.199 but every month vodafone charged me extra amount, i paid one month 326 Rs and secondly paid 325 Rs. but in July month they asked for 1326 Rs. that is not genuine. i complaint on customer care no. but no one solved my problem. Vodafone sent my bill to bank in credit card department and they did debited me same amount without any my permission. it shows Vodafone generating fraud bill and directly debiting by their account. So guess please don't register your any account to bill payment. Now Vodafone also is CHOR COMPANY....
Complaint comments Read comments Complaint category Telecommunications

Share this page with others

Recently Discussed

48 minutes ago
Vodafone Prepaid
Incoming & outgoing call detail
5 hours 59 minutes ago
Vodafone India
Change of Plan automatically without informing
11 hours 33 minutes ago
Vodafone India
Reg : Cancellation of Vodafone Postpaid
12 hours 14 minutes ago
Vodafone India
After Settlement of the issue even my service are not working
13 hours 31 minutes ago
Vodafone India
Network Issue @ East Delhi