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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Complaint regarding 3G internet data

User
 krunalr on May 24, 2015
Hello, The service provided by Vodafone is pathetic. Customer facing any problem they call toll free number and what happens after listening to all over problems they have no answer to our question. My internet balance of 1GB got deducted in just three days what the hell Vodafone is doing. The service people just pick up the call and ask me to wait for 15 mins and then disconnected the call what rubbish thing. They are there to help us not to put us in trouble. I called twice and once customer care executive tells to Forwad to senior management and end up giving lame excuses like there is no senior...
Complaint comments Read comments Complaint category Employees

Vodafone - deactivated my unlimited 2g pack without any kind of information

User
 kumar Vinayak on May 24, 2015
My younger brother buy a phone micromax canvas sparks from snapdeal and to check its network i entered my sim from that time my plan is deactivated so I contact from customer care and Vodafone care but not given any solution they always they say that this micromax problem because we have a tie up with that company that on 1st sim we given 500 mb plan these things are also mention on mobile box as they say.but not such type of things on mobile box I also registrar this complain in Vodafone care by the number of 9250419563....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Worst Service Provider

User
 Aniket Desale on May 24, 2015
It is a very worst experience with vodafone. I m a corporate person and we have MNP 5 numbers to vodafone postpaid corporate plan. From day one we faced the issues of network, voice, data services. After 1 month they solve the problem of network. And now we are facing the problem of credit limit. After every one day outgoing service and data service is barred by you. We are continuously calling to local store but they are unable to resolve the issue. Now its a height of irriration. I request you to permit our 5 numbers to change change the network. Sorry but its truth that vodafone is the thirdclass...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Wrong number recharged

User
 irshaad86 on May 24, 2015
I was trying to recharge using paytm app for Rs. 351 on 4th May 2015 9;34pm and by mistake I ended up recharging a wrong number missing by a digit. I was supposed to recharge 9985777848 with Rs. 351 but instead recharged 9985777840 with the same amount. I immediately called up vodafone call centre and they weren't helpful and infact one of the associate even put me on hold for more than 15 minutes saying that he is going to transfer to supervisor and instead of doing that he disconnected my call. Finding no help from them, I visited Vodafone store in Mehdipatnam, Hyderabad. I came in contact with...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - from bad to worse

User
 deepakjoshi553 on May 23, 2015
Vodafone has deducted my money without my consent..one was zeedito, I called several times to customore care but my problem was not solved. This time i decided to change my no from postpaid to prepaid, i visited the store at chakrata road dehradun, where i requsted to change the plan on 4 mar, but it took them 7-8 days to change my plan now i requested them to remit my security money of 500 rs, they told me that there system is showing that you have deposited security money of rs 250 only, customer care executive told me that they would help as i have the original recipet but after 2 months and...
Complaint comments Read comments Complaint category Utility Services

Vodafone India - Data plan

User
 Lawanya Velani on May 23, 2015
I've recharged for 3G Internet data pack and today the whole day I was browsing and using Internt on 2G speed. What a pathetic way of making money. You (Vodafone) have been doing such cheap things since I'm using my number. Well now I'm fed up of.your Service. Even if you resolve this problem or no I'll make sure that I start finding an alternative of you....
Complaint comments Read comments Complaint category Internet Services

Vodafone India - 9828919089 ADDERSS NOT CHANGED DESPITE VISIT TWICE AT THE STORE

User
 Purshottam Singhal on May 23, 2015
Dear Service Provider, Greetings, I am felling very much aggrevied by the services and the treatment which your company is giving to the customer. I am a very Old customer of the COmapny more than 8 years when the organization was working in the name of Hutch. Today I have visited the Vodafone Store at Amhinsa Circle, C- Scheme, Jaipur for changing my address in the record of the comapny on the suggestions of your Customer Care. As a proof of Address submitted ICICI Bank Account Statement which is a scheduled bank but same was not entertained and address was not being changed though. It...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone Store - counter per cash nahi letey hai..

User
 m kazi on May 23, 2015
VODAFONE GALLERY OPP MEGA MALL, ANAND NAGAR JOGESHWARI (WEST)MUMBAI 102, VODA CASH KI 2 MACHINE HAI JISME SE 1 MACHINE 1 HAFTEY SE BANDH HAI, , JISKI WAJAH SE MACHINE M PAISA DALNE KAFI LINE HOTI HAI..PER CASH COUNTER PER PUCHEY JANE PER CASH NAHI LETEY, MACHINE ME BHARDO AISA JAWAB DETEY HAI.AUR MACHINE ME EXACT CASH CHANGE DENA PADTA HAI..CUSTOMER KI SAHAYATA NAHI KARTEY, VODA JANIMANI COMPANY HAI JISKI AISI HALAAT HAI.MERA DESH MAHAAN......
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - mydala is fraud

User
 vinay5 on May 23, 2015
Tkday, 23 may 2015, my balance was deducted three times for same. It showed rs 100 off for rs 40. But I didn't got any confirmation from either Vodafone or mydala. They just deducted my 40 + 40+ 21 rs for same. Thess all are just bastards....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - APPLIED FOR MIGRATION FROM POST PAID TO PREPAID ON 9TH OF MAY 2015 TILL DATE NOT ACTIVATED I CLEARED MY DUE AMOUNT TOO.

User
 joelpruthviraj on May 23, 2015
hi my name is joel(9885233335), i cleared my postpaid bill on 9th of may 2015 @ vodafone stores, and i kept an application of migration from postpaid to pre paid. n they accepted me on 11th may 2015 n i gotta conformation msg that process will takes 48hrs i gotta service number 1797085142 on my mbl number. but due to vodafone systm upgradation from 13th may to 20th may. i waited till date. n i called customer care exe many times but they were saying one answer CONCERNED TEAM NEED TO SEND CONFORMATION MAIL. Its been 4dayz. my sim not yet migrated to prepaid. And itz a problm from vodafone side i...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Double Time had been Debited from my SBI Account from my vodafone num 9884908238

User
 msyedriyaz on May 23, 2015
An amount of Rs.1200.00/- had been Debited from my SBI Account on 20-05-2015 while paying to my mobile postpaid bill.. Transaction was successful but not paid my mobile bills on day.but money got deducted from my account. Kindly check this problem. Money was deducted on 20- May-2015. Rs.1200.00- TO TRANSFER INB Avenues India Pvt. Ltd bearing Ref No.CCACE2VXA3941GOABENGZ9 Transfer to 30993845637 Avenues India private.. attached to bank details also Kindly Refund me above deducted Amount. Thanking You With Regards., M.Syed Riyaz E-MAIL ID- munaffsyedriyaz@gmail.com Mob. No.: +919884908238 I...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - migration from postpaid to prepaid . cleared my due amount

User
 joelpruthviraj on May 23, 2015
hi my name is joel, i cleared my postpaid bill on 9th of may 2015 @ vodafone stores, and i kept an application of migration from postpaid to pre paid. n they accepted me on 11th may 2015 n i gotta conformation msg that process will takes 48hrs i gotta service number 1797085142 on my mbl number. but due to vodafone systm upgradation from 13th may to 20th may. i waited till date. n i called customer care exe many times but they were saying one answer CONCERNED TEAM NEED TO SEND CONFORMATION MAIL. Its been 4dayz. my sim not yet migrated to prepaid. And itz a problm from vodafone side i havent got any...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - i m facing very big problem regarding 3G network.Greater Noida

User
 0rk on May 23, 2015
Hello Vodafone Team i, RAHUL KUMAR is using Vodafone cellular services 2015. My registered number-2564494692 first No- 8588030239 Second No-8377841095 NOT:- 3G network problem - I-225 House No Alpha 2 Greater Noida but noida is your 3G Serives good. i am not satisfied with their services. from last two weeks i m facing very big problem regarding 3G network. my mobile is not showing 3G network signals. Bcoz of which i m not able to recieve any call nd not able to dial any call i complain many time in Vodafone company he says shortly ok kindle give us proper service and make...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - incoming call detail

User
 samay veer on May 23, 2015
plz. send vodafone 9813787678 incoming call detail by email, incoming call detail last 3 month to till date. my contect no- 935563030, EMAIL ID- samay.chauhan7@gmail.com plz send your a/c no. to 9355630309 thankyou warm regard SAMAY CHAUHAN (9355630309)...
Complaint comments Read comments Complaint category Other

Vodafone India - unnecessary taking my money from my mobile currency

User
 Arul Raj samuel Pandian on May 22, 2015
Dear, Unnecessary taking money from my mobile currency for subscribing some websites. I went to vodafone web store in t in Tamilnadu they said the flash is on in mobile. Ok I ask to deactivate that. After they did and told it'll not repeated anymore. But still I have the same problem. I don't know what to do. I had lost my currency every day. Do some favor about this issue. Otherwise I'll go to consumer court for legal. And I need my money back. I hate your network and your service... Regards ARUL RAJ SAMUEL 9786547888...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - activation of look @ it service

User
 harish lakra on May 22, 2015
Hello sir, I have been using Vodafone for last one year. Today at 12:20am I got a message that look @ it service had been activated on you phone. I even don't know what it is and neither I got a call or something that I replied. Please refund my money as soon as possible. Mymibile number is 8586070848....
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - MI_cap_1050_30d_promo_3g activated by the company

User
 Maulikchauhan on May 22, 2015
MI_cap_1050_30d_promo_3g activated by the company without consulting me. Clear cut case of cheating by Vodafone india. Relationship no. 8.11574751.00.00.100988. Unable to stop the service from My vodafone in online account. need to stop it....
Complaint comments Read comments Complaint category Internet Services

Vodafone India - SIM REPLACEMENT

User
 DHARM JEET on May 22, 2015
Respected Sir My vodafone sim having some problem. i talk to customer he is asking to replace the sim . But vodafone store at Gaj singh pur is not giving the sim . he is asking the such series sim we do not have . Please resolve the problem Regards Dharm jeet mob no 7665494667 9509806318...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - unwanted 3g connection and absolute unprofessionalism!

User
 somyajit sarkar on May 22, 2015
Respected sir/madam, I subscibed to the Vodafone 3gb 3g plan worth rs 650/month.On 21st April, I withdrew the plan and in its place subscribed the super talk rs 199 plan.I submitted a letter to the Vodafonecarekolkata in the South City Mall.i received an sms from vodafone saying that my taiff plan has been changed.But a few days back a customer careexecutive caled me to inform that i am using 3gb 3gdata plus 199talk plan!!! what utter nonsense! today i received the bill saying i must pay rs 1057! pls check the issue and solve this utterly unprofessional behaviour!my phone no is 9674967215.i am...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - deduction of balance for "tiny tv" service (which i never activated)

User
 nirmit sharma on May 22, 2015
Today while browsing 2 pop ups opened and before the page loaded, I closed the tabs and switched of the net. I then received a message from Vodafone telling that 77 rupees have been deducted for " tiny tv" service ( which I never did ) . After talking to customer care they told that 40 rupees talktime will be refunded back to the number mentioned. Since I didn't activated any service then why money is deducted and why I am not getting the refund of complete amount? I had talked to Mr kalankar, Mr James and one more lady in customer care Chennai, Tamil Nadu. The lady's name I don't know but...
Complaint comments Read comments Complaint category Other

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