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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - incoming isd calls

User
 colamit garg on Feb 27, 2015
Hi, 1. i m writing this post to u after speaking to every one of your rep in the company. 2. We r a army unit in alwar(rajasthan) and with lot of faith in your company we had taken CUG connections for our unit approx 200. At the time of contract we requested that no isd call should come to our cug network And it was agreed to by your reps here. since the matter is of national security we reminded this fact to your reps here but since past one month many of my jawans r getting calls from pak/middle east countries. This is not in good taste, some rep of yours must have given our mob nos to the...
Complaint comments Read comments Complaint category Government Organizations

Vodafone India - Wrong Bill statement

User
 kashyaptscat on Feb 27, 2015
I am from Bangalore. I have a add on card with number 9620903241. I have activated only plan 199 and vodopone confirmed the same. Now at the end of month I see my bill coming as 2499. Vodopone must be really crazy. How can they change the month rental without my knowledge. Pls register my complaint for same....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Recharge on line for pre paid

User
 M R kumar on Feb 26, 2015
I Rohini Kumar cell phone number 9985030820, recharged on line for my pre paid cell phone number 9985030820 for Rs 147 and Rs 130, both are succesful but the talk time has not uploaded, it shows low balance. Try to up load the amount in to talk time of my normal 2 G cell phone and send an e mail to rohini_m2000@yahoo.co, The recharge confirmation e mails also not received so far....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Illegal money deducted and not responding to call

User
 Arun737 on Feb 26, 2015
I recharged 120 rupees to my vodafone mobile 9008652808 at 26/2/2015 morning money deducted but currency not added. i am trying to call vodafone customer care it's almost 24 hr but they are not receiving the call. Transacton id =020381411436...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Incoming call services not there with full vodafone signal

User
 reach_moushumi on Feb 26, 2015
I had a prepaid number 9836613392 for which I had lodged a complaint to stop the services because my phone was lost. On getting the new sim (and i was asked to take postpaid connection), I am able to make outgoing calls but no incoming calls or incoming messages are allowed. I have visited the vodafone store but they have failed to do anything. When the customer care person is called on their customer care number they are saying that we need to go to the vodafone store. I am being shuttled from store to customer care help line and each of them not taking the responsibility. I am being asked to...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Network problem(signal)

User
 karthij on Feb 26, 2015
I am using for post paid number in my name (j.karthikeyan) past one year and i am not getting signal in my home and past one i was complaining customer care about signal problem but there is no use at all, they sent network team and checked many times but there is no use from that team .Now I am going to change to aircel I hope with in few days. But brand Vodefone getting only bill amount but no services at all. poor poor network and poor services...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Wrong BIlls and mental harassments

User
 raminde on Feb 26, 2015
I have my number ported from tata to vodafone thinking of better service, but now am regretting it every bit, Initially I had a 3G plan offer which only lasted for 4 months from porting in, and then they without my permission made it active with charges without my consent, nonthe less I made payments for first couple of months and then asked 3-4 times including personal visit to vodfone store to de-activate the same, which was never done and vodafone kept billing me 3G charges, One fine day one of vodafone telecallers called me for payments and she promised me to waive of Rs800 of my total outstanding...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Vodafone India - My Number got deactivated

User
 Yaseen Ali on Feb 26, 2015
Dear Vodafone, This is Shaik Ashraf Ali Residences of 2-20-98, Chilkanagar, Uppal, Hyderabad-39 and I have using vodafone number since 7 years sudden my number got deactivated and I requested for activation but Abides Stores reject for reactivation. I need My number back or else I will take ligal action on this. My number is 9885898858. Thanks Ashraf 9885998859...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Number Disconnection

User
 Ramdeep Ratna on Feb 26, 2015
Dear Sir /madam Mera number 9873950064 hai, mera Name Ramdeep Ratna mere pass ye corporate connection tha mane Vodafone costumer care mai call karke ye Number band karva diya tha or Number ke incoming or outgoing done band bhi ho gyi thi oske baad mene Sara bill bhi pay kar diya uske baad bhi mere ghar par bill baar baar bheja ja raha hai mene apna number band karvane par mujhe service registerion Number diya tha vo tha 2513062488 jo Ki mujhe 9Dec 2014 ko mila tha uske baad mera Number 17 Dec 2014 ko 2515464716 ko mila tha pls mere ghar par bill na bheje. Thanks & Regards Ramdeep Ratna...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Phone got disconnected by employee Mistake

User
 Proneet Sharma on Feb 26, 2015
This is to inform you that i have a Poor / unprofessional experience with Employee at Vodafone store . On 2nd Feb 2015 - I went to Vodafone store to get a New Nano Sim . I gave my Identification required for new sim With photograph . yesterday on 12th Feb i got a message from Vodafone that they have not received documents from my side . I again went to vodafone store yesterday and an employee told me that employee Mr Vikas Has not sumbitted the documents that i gave him on 2nd feb. My mobile number 9780780200 was disconnected from 12th Feb evening and is disconnected till now ....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Poor network coverage complaint not being served properly by Vodafone

User
 BirinderSingh on Feb 26, 2015
Hi, Area: Kharar, Punjab (Jhungian Road, Near Aman City) I recently shifted to a new area where the network range is just worst. I have complained about the bad network coverage to Vodafone for which the complaint number 2527255288 was generated. After the complaint, I received 2 calls from the Vodafone customer care in which they wanted to confirm if my complaint has been resolved, to which I replied and made it clear that it has NOT been resolved and the signal is as worst as it was before. Since then I received no call and update. It has been 20 days now and the signal is still worst. I...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fraud Call for winning lottery Rs. 25 Lakh.

User
 navayauvana on Feb 26, 2015
I got a call from +923077504978 saying from Kolkata on the 23rd February, 2015 and he told me that I have won Rs. 25 Lakh in KBC and gave me winner lottery number as well as to confirm another number 00923014870112 of Akash Verma. I call up to Akash Verma for confirmation, he asks me to give bank a/c number for transferring the amount and told me to deposit Rs. 18, 000/- for registration fee. Next day I went to Punjab National Bank to deposit the above said amount to bank a/c number 1659000106402002 (Pintoo Prasad) at Siwan Branch. Right after deposit the amount again gave me a tel. no 00923074902366...
Complaint comments Read comments [1] Complaint category Lottery and Sweepstake Emails

Vodafone India - Request For settlement letter

User
 Jayshree Bhongle on Feb 26, 2015
Dear Sir/Madam, Request your attention to the fact of matter that I am struggling to get the NOC/No due letter(settlement) from Vodafone India.I have made the payment. There is unwanted pressure that they are putting on me as a consumer despite of settling the payments with Vodafone such meaningless emails are being sent by the employees without looking into the said issue....
Complaint comments Read comments Complaint category Other

Vodafone India - unfriendly inconvenient services - postpaid to prepaid

User
 Deekshaa Rastogi on Feb 26, 2015
Especially when you are reloacted and want to retain the number and vodafone asks you to go back to teh parent town to switch - how ridiculous!!! i have seen and read many complaint listed here in this forum related to my complaint - but no idea as to have they been addressed? how do I know if this forum will help? pls guide....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deduction without my request

User
 suryarao. v on Feb 26, 2015
Sir,
Sub:- Deduction of "Look @ it service" charges amount for 10 days rental of Rs. 30/- without my request or sending any message.
On 23-2-2015 - 9.44 p.m. I have received a sms to my cell phone Vodafone No. 9885865097 that “ Hello! Look @ it service is now active on your number as requested. This service is valid till 05-03-2015 and 10 days rental of Rs. 30 has been deducted. Your current balance post service activation is Rs.2.605. To deactivate SMS STOP to or call 155223(toll free).”
In fact I did not send any request or message for Look@ it...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Vodafone India - Want to deactivate callertune

User
 Nabagopal Guria on Feb 26, 2015
I live in Kolkata. I have purchased a Vodaphone SIM i, e 9159088743 in Vellore when i go for treatment in CMC. After finish my treatment, I came back kolkata now. But i saw that a callertute is activated in my Vodaphone SIM i, e 9159088743. Right now, I wan to deactivate that callertute from my Vodaphone SIM i, e 9159088743 asap. How can i do that? Pls inform me that solution asap.

My Kolkata contact details:

gamil id : nabacse2005@gmail.com
skype id : naba_cse2005
Mob No. +91-9836519396 / +91-9883231433...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Vodafone India - Never ever go for VODAFONE

User
 extras1977 on Feb 26, 2015
Hello People, Date: 26th Feb 2015. Bangalore, India Please never ever go for VODAFONE . They are big cheaters, They do not have adequate signal. I had a 3g POST paid connection, where i used to pay monthly bill of 1000 rupees without fail, I had this connection as a backup . When I tried using it regularly I was shocked to see that the signal was hopeless, never used to get connected at all. When i raised the complaint they pointed me to uninstall software and reinstall, try on different machines, they also tried to reset my account at the backend twice, but none of them solved the...
Complaint comments Read comments Complaint category Internet Services

Vodafone - Extra Download Charges in February Bill

User
 Pankaj1994 on Feb 26, 2015
Hi I am Pankaj Singhal, My Vodafone No. is 7678067919, I am constantly been charged for some downloads which I never made from three months. I refer to the current bill of February no . 000002448988022015 dated 18/02/2015, where Vodafone has made levy of an amount of Rs. 283 as usage charges. Out of this amount of Rs. 283, Rs. 273 were charged for downloads which I have never made. The breakup of Rs. 273 is as follow: Downloads Amount(Rs.) d2C_ndtv_valuepack_99 99 d2C_mobilart_75 75 d2C_mazza_99 99 These are the very Bad tactics to mint money from customers....
Complaint comments Read comments [1] Complaint category Other

Vodafone India - Give me wrong information all time

User
 YNM on Feb 26, 2015
મારુ નામ યજ્ઞેશ માણેક છે. હું વોડાફોન નંબર નો યુઝર છુ ગુજરાત (ભારત), તા.૨૦/૦૨/૨૦૧૫ મારી દુકાન ના નામ ની કોલમી ટયુન મેળવવા માટે મેસેજ કાર્યો મારી જોયતી કોલમી ટયુન ના મળતા કપનીના આવેલા મેસેજ મુજબ CREATE NAME કરી પસંદગી ની કોલમી ટયુન મેળવવા માટે...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - d2c 99 charges inmy bill

User
 rbmsrm on Feb 26, 2015
mobile no : 9821248209 vodafone bill for 11/2/2015 bn: 000001686821022015 period : 11/1/15 - 10/2/2015 downlaod chargets rs 322 for following videos_sbits_2 duration 0 sec charge 49.00 rs d2c_mazaa_99 duration 0 sec charge 99.00 rs d2c_mazaa_99 duration 0 sec charge 99.00 rs d2c_mobilart_75 duration 0 sec 75.00 rs if all have duration 0 sec charges is for what ?...
Complaint comments Read comments Complaint category Mobile Service Providers

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