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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Received Blackmailing calls from a person in the name of vodafone Bill payment

User
 Revathi Ravindranath Menon on Apr 1, 2015
I was having a payment due to be made and after the due date was approached I got call from a person who claimed to be a police and asked me to pay the bill within 15 mins else they would take action against me.On this I immediately went to vodafone office and while I was at vodafone office I again got a call asking me to pay the bill instantly.while I told him I am at the office and negotiating with them as I never got any response from Vodafone properly for my mails on my Bill.I will speak directly and pay the correct amout.(Vodafone had prroduced a wrong bill to whhich they agreed also and I...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fraud and wrong deduction of balance

User
 rahulbdk1990 on Apr 1, 2015
I recharged my account with 35 rupees for 2G net pack. 31st MAR 2015 was the last day of the net balance. on 31st MAR 2015 vodafone company have deducted my 99 rupee form my account for DNLD-DWAP_DLS0099_PPU_KIN00587001. I am the only user of my phone and I have made no such download from my number. Even I dont know what is this. I had data (2G) balance in my phone also. So there is no change of something related to mobile data. Please help me to get solution of this. I have faced the same kind kind of balance deduction earlier also on 9th MAR 2015. Now i want my money back .When I asked to customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - harrasment and error made by vodafone system

User
 chigi on Apr 1, 2015
I chirag nagpal hold a vodafone connection 8588821250 and in january i made my payment for the bill i recieved and in feb they sent me a bill which says vodafone owe me money same happened in march and now on 29 march they say i owe them money and restricted my og services now approaching vodafone store in rajouri garden twice and also talking to customer care executives several times and also after making a payment also for which i was not liable still my og has not been unbarred they are harassing me like anything i need compensation for all the inconvenient atleast 100 times...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Vodafone

User
 Sachin Khardenavis on Apr 1, 2015
Vodafone collection agent visited my house askiing me for payment defaulted by one Vaishali Patil. I told him that Vaishali Patil was my paying guest and has left my premises two years ago. I have no contact details to trace her. Despite this fact I keep rieving calls from VodaFone. I am feeling mentally agonised as I am not liable for the non-payment of bill by some person whom I am not in touch with. The collection agents speak very rudely! I have been Vodafone customer for last 8 years and have never defered any payment!...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Vodafone - Remove Mobile Tower

User
 Mahender_singh18 on Apr 1, 2015
Esteemed Sir With due respect that we are the Residents of Block 18 House No 336 Kalyan Puri Delhi 110091 Our neighbour Md. Umer R/O Block 18 House No.335 Kalyan Puri DELHI has installed some MOBILE TOWER on their roof top. The said Building not only is situated in a densely populated residential area, I suppose According to the Mcd Guidlines no tower can be erected in residential areas . Also as we all know that It Causes very harmful effects on humans living nearby and on the guidelines of Hon’ble Delhi High Court Towers are not allowed at residential areas, It creates...
Complaint comments Read comments Complaint category Health & Beauty

Vodafone India - overcharging of bill

User
 Ankush Malik on Apr 1, 2015
I was a airtel uses few months back bt had a lot of connectivity problem so i went to vodafone store in sector 15 chandigarh where i was attented by ms amar & i explained her that hw i m facing connectivity problem & thats the only reason i want to change my service provider .. I requested her several time to check that if vodafone had a good connectivity in my area which is sector 10-a Chandigarh, for which she told me that vodafone works great in scetor 10 .. But when i started facing connectivity problem more than my earlier service provider airtel ..on which i called your customer care...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Very Unresponsive Customer Support Team

User
 Krishna Raja on Apr 1, 2015
Hi I have recently ported to vodafone. I have contacted Vodafone customer support team regarding unwanted balance deduction of Rs.75 and vodafone customer person claims that i have used to download DWAP animation for which I have been charged. I am pretty sure though my mobile net was on i didnt use any of those application. So i called them again and this time it was pretty rude from that lady and she disconnected my call with little harsh speech. Again I called up to customer support team and said them to connect me to the supervisor which they hesitated and made me to wait for almost ten minutes...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - INVALID SIM-FURTHER REPLACEMENT OF SIM-7799669263 DT 16/03/2015

User
 p s sai on Mar 31, 2015
I HAVE GIVEN COMPLIANT ON 16/03/2015 FOR THE PURPOSE OF SIM PROBLEM. FURTHER IT WAS TAKEN UP BY THE VODAFONE STORE AT SANTA CRUZ ( W) MUMBAI.. I HAVE BEEN MORE OFTENLY VISITNG THE STORE FOR THE PURPOSE OF NEW REPLACEMENT SIM CARD, BUT SO FAR THERE IS NO DEVELOPMENT .I HAD TO OFTENLY SEE SOME VAGUE REPLIES FROM THE STORE MANAGER MR SHIV SAGAR WHICH IS LACKS ACCOUNTABILITY ON FURTHER RESOLUTION TO THE INVALID SIM CARD AND FURTHER REPLACEMENT . I ALSO INCURRED AN EXPENDITURE OF MORE THAN 1000 ( RS ONE THOUSAND RUPEES ) DUE THE LACK / INITIATIVE OF THE OF THE STORE MANAGER . HENCE FURTHERANC...
Complaint comments Read comments Complaint category Other

Vodafone India - Mr sharma work in vodafone mobile no. 9828944406

User
 Pradeep9828122228 on Mar 31, 2015
Is bande ne mere ko phon per dhamkiya di Or bola teri itni bajjeti karuga ki sab dekhenge Akk vodafone ke costumer se bahut gande tharkie se baat kari wo isliye ki main kisi ko apne naam se akk postpaid num dilwaya tha or us ne bill deposit nahi kiya Plz sir is per action le its urgent...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Kept me hold for ONE HOUR . IRRESPONSIBLE AGENT

User
 Bobby'z Book on Mar 31, 2015
I called your customer care for a concern where I recharged for 1gb and received 500 mb. For this issue I was told this will be resolved and was kept on hold for more than 50 minutes...just to escape to respond a customer your agents keep us on hold for the longest time till we disconnect the call... The worst thing is this kind of service is from vodafonee for a customer who is more than 8 years with you. I don't know how far this concern will be taken and what action will be taken, but I am extremely disappointed with your service. I just was on hold just to show you how worst your service...
Complaint comments Read comments Complaint category Sexual Abuse

Vodafone India - Careless behaviour of vodafone store Model Town.

User
 v.gupta on Mar 31, 2015
Hello, This is vikas vodafone customer from last 5+ years with sim no 9953495951. From last 1+ year i switched to vodafone postpaid plan and paying my bill on time every 14th or 15th of month. Last month on 15th march 2015 (19:09:32), i maid my bill of Rs 465 on line through vodafone quick pay with payment id BSBI3705978322, and got transaction success message from vodafone. But i got shocked after reciving a messege from vodafone saying pay your bill to continue your service 20th marh, since then i am complaining on regular basic to vodafone customer care but dint got any response from...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - deduction of rs.100 regarding

User
 MANIVANNANOMALUR on Mar 31, 2015
sir, my number is9655533443 i have noted that an amount of rs.100 has been deducted . i have dialed customer care and noted that the amount has been deducted for the number 7080810163 . i verified my dialed list and there is no number and am sure that i have not dialed to the above said number. moreover i regret to inform you that on 21st march i have noted that an amount of rs.200 has been deducted in the same manner . i have launched a complaint and for that i have not received any proper response. atleast i hope that you will response for this complaint immediately...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - inappropriate cut in balance in mobile

User
 Viveksingh43210 on Mar 31, 2015
Dear sir, last night (30/03/2015) at around 9:30 p.m., i use vodafone net service on 8052506354 for 6 seconds, they provide 4kbps speed and charged me for downloading 78 MBs in 6 seconds, and charged 156 rupees, so i requset you to kindly do something as soon as possible. Thank you yours faithfully 31/03/2015 Vivek Singh Student B.H.U. 8052506354...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deactivated my Phone number

User
 Fantasy52 on Mar 31, 2015
Hello Sir, I was using Vodafone prepaid number from last one year (8446825228) 20 days back i converted into Post paid (corporate plan), I submitted my Passport copies, Pan card and photo and they activated my service. It was all good for 14 days then suddenly they stopped my sim without even notifying me. When I called in they told your verification has failed and the irony is No one from Vodafone even came for verification. I am calling everyday to their customer care but no progress. I have submitted Letter for postpaid connection from the IT company where I work but still from...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - THE WORST NETWORK SIGNAL PROVIDER & VODAFONE STORE EXECUTIVES NOT RECIEVING THE CUSTOMERS PROPERLY.

User
 manikotha on Mar 31, 2015
Dear sir/madam, I have taken a new Vodafone post paid(09962994345) connection on 21-03-2015 at Chennai NANGANALLUR VODAFONE STORE. They have offered me the vodafone red-699(plus service tax) plan mentioning that high speed 3G all over chennai & they have charged me for that but since from the dayi have taken the connection im not getting even 2G speed which i used to get from my previous service provier i.e, AIRTEL These people have stopped my outgoing calls with out intimating me the reason suddenly on 30-03-2015. On 30-03-2015 at 7.45 pm i have gone to the store...
Complaint comments Read comments Complaint category Internet Services

Vodafone - network related issues and internet issues

User
 nikkk2105 on Mar 31, 2015
I am complaining for more than a month now but still my issues are not resolved. I am unable to connect a call at one touch. I have to redial it 10 to 15 times and then it gets connected.I am unable to surf internet. This is very unprofessional behaviour....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - false information on Recharge

User
 ManojKrishna.cse@gmail.com on Mar 31, 2015
I got a call in the yesterday evening, saying that on recharge of 251, I will 1 GB 3G data along with that 150 rs/- talk time as well.In the morning I have made the recharge only 1 GB 3G data activated.after that I have called to vodafone complaint care they told me it will add after 4 hours of the recharge, but it didn't happen again I made a call to customer care they are saying it is 201 rs/- recharge not on the 251rs/- . because of this false statement I lost 251 rupees....
Complaint comments Read comments Complaint category Airlines

Vodafone India - Deactivation of No. 9830513123

User
 somnathn on Mar 31, 2015
Respected Sir, I have decided to use Vodafone internet 5 GB unlimited plan 850 (3G post-paid plan) for my personal projects and accordingly a new sim bearing no. 8697513123 was activated on 04/12/2014.From the inception, I have started facing problem using the connection from my Vodafone dongle (ZTE K-3770-Z). First due delay in verification I am unable to use the connection for nearly half of the month. After that during usage the new SIM has started showing different RAS error codes (e.g. 630, 770 etc.). I have also noticed, most of the time I am unable to use 3G network as it is connected...
Complaint comments Read comments Complaint category Broadband

Vodafone India - Look@it service started automatically and money has been deducted

User
 Prags85 on Mar 31, 2015
First, please keep some professional customer care executives(CCE). Your CCE quality is degrading day by day. They do not know how to speak and the only thing they know is arguing. Please provide quality training and people at customer touch points. The message reads as "Hello! Look @ it services is now active on your number, as requested. This service is valid till 12-04-2015 and a 15 days rental has been deducted. Your Current balance post service activation is rs. XXX.XX To deactivate SMS STOP to or call 155223 (Toll Free)." I have no clue from where this service got activated. I never...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Network Related

User
 souravmondal1986 on Mar 31, 2015
Dear Sir, I am already inform to Vodafone customer care on dated 30/03/2015 at 16.40 hrs. Complaint Registration number 1697256636. But 28/03/15 to till date network not available in this Area. Please look in to this matter as soon as possible. My Current Address Vill-Valdubi, P.O-Nildih, P.S-Raghunathpur, Land Mark DVC Power Plant Pin-723133...
Complaint comments Read comments Complaint category Mobile Service Providers

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