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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone - Sim Blocked on 30.13.2015 & now open by own.

User
 saurabhshukla on Apr 27, 2015
Dear All, Myself Pradeep shukla, on 30th march;2015 i request to close my sim 9999535321 & sim was successfully blocked. But today as on date 27.04.2015, Vodafone itself open the sim with their own wish. I called customer care and also discussed with them about the problem but first Miss Sakshi (Customer Care), she hold the phone so long and then cut. After that again i called Miss Nagma (Customer Care) she said network problem so i cant help you & not even gave me complaint number. I request you to block my sim Immideately because am not responsible for any kind of Bill if it generates...
Complaint comments Read comments Complaint category Electronics & Appliances

Vodafone India - Regarding the Internet bill

User
 sonu18886 on Apr 27, 2015
My number is 9899546477 ontact UsCareersShow more.. #2592222 My harjinder singh Complaint Filed on: 27/04/2015 | Loss amount: Rs. 11800.0 9899546477, due to unnecessary extra charge of Internet I have not deposited my bill, when I was going to the Vodafone office in punjabi bagh new delhi, they told me that we are not authorised to give u any type of help so whenever the customer care executive will call u then you tell your story and they will give you the possible discount. So one day one of person will call me and I told the whole story then he will understand and give me the waver...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - mobile service

User
 Mahesh Mendiratta on Apr 27, 2015
Sir, I am using mobile no.9830160450 for last 15 years & must have paid more than 7 lacs during this period.Just because i delayed payment of Rs 1500 for a month, my mobile was put on suspension and even after making payment the same is not retrieved. Such a rude treatment is not expected from the company after so many years of association, where in I never question company's billing and charges. Hope the company understand or i revert the same way. Regards MAHESH MENDIRATTA KOLKATA...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - FOR POSTPAID SIM

User
 harisheet on Apr 27, 2015
DIR SIR / Madam MY VODAFONE NO. THIS 8930003883 SIR I HAVE PAID TWO TIME SECURTY PAYMENT AND DOUCEMENT BUT MY NUMBER IS NOT OPEN YOUR VARIFICATION AGENT BAGED EXTRA PAYMENT AND SAYS YOU NOT GIVEN RUPPES YOUR NUMBER IS BLOCKED, SO SIR/MADEM PLEASE HELP ME NAME RAVINDER ADDRESS- VILL+POST- ASAUDAH TODRAN DOB- 08/10/1980 MOB NO. 9050028837, 9992596992...
Complaint comments Read comments Complaint category Other

Vodafone - Have purchase Rs.20 Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard

User
 L.P on Apr 27, 2015
Have purchase Rs.20 Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard . Please Give Me Secret Pin Of This Card On My Number . My Mobile Number And Recharge Card Details Mobile Number: 9703376798 Serial No. Of Recharge Card:55292657 secret number 70772556_ _ _ _ _...
Complaint comments Read comments Complaint category Family & Relationships

Vodafone India - deals_mydala_99”, vodafone charging 99 Rs for just clicking ADS by mistake

User
 Mahesh Cj on Apr 27, 2015
last month im being charges of 99 Rs for downloading my_dala as "VALUE ADDED SERVICES" i might have clicked the ad by mistake while using other apps but how can they charge me for just clicking and charging me without any intimation and without any process. WHEN I HAVE ASKED TO WAVIER IT OFF THEY SAID IT CANT BE DONE. how can vodafone pay on behalf of me without my consent? I have neither received an intimation about the deduction nor any communication about what I have purchased. im worried what to do, any suggestions please. ?...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - balanced not recieved

User
 srmrk1980 on Apr 27, 2015
i have done 12Rupees online recharge during online it is showing 10.68Rupees talk time i will received but when i have done online process i have receive zero balance i have called customer care by spending 50paise for 3minute i received feedback that i will not get any balance & money back this is fraud of vodaphone can you help for this my contact number is 8268272509 name - surya prakash pandey...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Against Bill Not Updating

User
 Dynamix Noida on Apr 27, 2015
Dear Vodafone, My experience with the vodafone and its services is very bad, I am not satisfying with the services provided by the company. I had done my payment on date 25.04.2015 but still their is not updation. Not even a single employ is interseting in talk....
Complaint comments Read comments Complaint category Other

Vodafone - Unnecessary Extra Bill Has Been Charged

User
 Munish Kumar on Apr 26, 2015
Hi This is munish bearing vodafone number 9654577509 pospaid connection in gurgaon. Last month I was on roaming, I had 1 GB data plan. Suddenly without confirmation someone changed data plan from 1 GB to 500 MB. That is one thing. Also vodafone didnot intimate that after this limit they will charge according to their wishes. Last month i.e. April I got bill of Rs 1792. my monthly rental is 374. I never received bill of more than Rs 600. How can vodafone charge Rs1300 for internet use only. Even unlimited plan does not cost more than Rs 300. This is how vodafone looting peoples. I should have been...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - money has been deducted but recharge not done

User
 7790961664 on Apr 26, 2015
SBI net banking through i recharge (Mob no 8696235657) Rs 96 & 96 has not done but the said amount ase been deducted from my account. Ref ID 1. 12402415IG00XWPRR9 transfer to 32391186671 2. 12402520IG00XWQCQ2 Transfer to 32391186671...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - HARRASMENT BY VODAFONE (9953091919), ONLY GOD CAN HELP YOU IF FACES ISSUE WITH VODAFONE AFTER 4-YEARS OF ASSOCIATION

User
 jasbirsingh_7252 on Apr 25, 2015
Wrong information sent by Vodafone. Escalated by writing results into ZERO solution Escalated at nodal results into ZERO solution Escalated at @ Vodafone customer care (harassment care) 9811098110 – putting calls on hold by promising that transferring and then DISCONNECTING THE CALLS. Visited Vodafone store, 45-mins of discussion, promised that amount will be waived off and I have make the remaining payment and post that my services will be resumed which was NOT DONE. Escalated at @ Vodafone customer care (harassment care) 9811098110, history repeats itself, putting calls on hold by promising...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - No response from Vodafone after unnessesory balance deduction

User
 Sandip Kyada on Apr 25, 2015
Hello Vodafone, I am Sandip Kyada - 9909408992, Yesterday i complain in vodafone customer care regarding my balance deduction, Now on 24 April Vodafone customer care executive (Menka) had promised to refund Rs 64, and said that u will received that amount whithin 24 hours . but is now more then 30 hours i didn't get single rupee, and today on 25 April i called again in Vodafone customer care executive (Anirudh) and He also promised me that you will get your refund within 4 hours . But it 8 hours after commitment I didn't received single rupee . Now again I am trying to call in Vodafone but I am...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - SIM migration from prepaid to postpaid

User
 Sanjeev Teotia on Apr 25, 2015
I want to convert my post paid to pre paid. i visited vodafone store in Indrapuram. They asked me to carry the same address proof on which my post paid no was registered. I have changed my address. then they asked me to change my address first and than come again after 3 days to migrate the number which is completly ill logical. i could not understand why i need to carry the old address proof. is it mandotry as per TRAI. Sanjeev Teotia 9953859200...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - CALLS CANNOT CONNECTING

User
 aswinrraveendran on Apr 25, 2015
Really disappointed with VODAFONE network, because before 1 month i did a MNP TATA DOCOMO to VODAFONE. after 7 days the portability was done. after one or two days I received a call from TATA DOCOMO and they told me to that your SIM will disconnect due to pending of your extra charges, but i paid my bills with the 7 day extra charges. after 2 days again they called me, then i told the details again and again, the customer care executive was told me to that no problem sir we are asking sorry for this call. we are never disturb you. Today My VODAFONE SIM connection went to wrong, the calls cannot...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - OutGoing BARRED despite of making all payments

User
 Mukesh Syal on Apr 25, 2015
I, Mukesh Syal have VODAFONE mobile number 9988806090. My billing address is house no. 1065, Sector 15, Panchkula. Vodafone has barred my outgoings again ad again despite of making all bill payments on time. I have made payment of Rs.1187 against bill no. 72633983 dated 21-03-2015 via cheque no. 001641 of amounting Rs. 1930/- on 07-04-15. The cheque has been cleared on 11-04-15 and amount has been debited from my account. Vodafone has no record of this payment with them and they are barring my call again and again after showing and submitting them bank copy and cheque details at their office in...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Un necessary deductions from +917838537986

User
 pjpj on Apr 25, 2015
Dear Vodafone, I charged my account with Rs 60, Rs 30 nd Rs 60 (thrice) on 27 February 2015 and immediately realized that my entire amount has been deducted. I tried number of times to customer care to know why it was deducted as I did not use my number for any calls or any value added service, but Vodafone customer care in India was unable to provide me the details of deductions citing system non up datation as the problem. Till date, I hv not rcvd any satisfactory reply and feel cheated by Vodafone. It is requested to solve the problem otherwise I hv no option but to port out of Vodafone. Praveen...
Complaint comments Read comments Complaint category Other

Vodafone India - Delay in number portability from Idea to Vodafone

User
 Divyabh on Apr 25, 2015
Hi With utter frustration and disgust, I wish to escalate my number portability issue which is pending since the last 10 days. I am an Idea postpaid NCR customer. My number is 7840084048. I got a call on 16th April from a representative on 16th April calling himself a Vodafone representative. But actually, he was from a third party vendor of Vodafone "Smart Step Solutions" which I got to know of later. Their office is based out of Naraina. The representative had promised to collect the required documents from my house. Consequently, a field representative Mr. Arpit (Mob no 9873689567) came to...
Complaint comments Read comments [1] Complaint category Education

Vodafone India - cruel cuttings

User
 MOHAMMED EHSANUL HAQ on Apr 25, 2015
i was debited with rs. 45 today saying look@it service has been enabled with 15days validity. who asked for it is my question. i have not requested it. vodafone is very cruel in such acts. it cuts unnecessarily when the balance available is quite good....
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Recahrge of My mobile no. 09643454906

User
 advocate Alok on Apr 25, 2015
Dear This is to inform you that today at 07.18 A. M, I have recharged my account online with amount of Rs. 255, form the site https://shop.vodafone.in/shop/prepaid/recharge-online.jsp, and immediately got message from HDFC bank at 07.18 A.M, that amount of Rs. 510 has been deducted form my account. Thereafter, I had a chat with customer care representative and they have informed me the following facts, details of discussion are as under for your reference; {alok}Please provide me the amount of Recharge with timings details {Madhuri}Sure Sir. {Madhuri}Sir, the first recharge was on 2015-04-25...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - mobile no-9920707589 deactivated from last 30 days

User
 vipul j on Apr 24, 2015
I had taken mnp from reliance to vodafone then for verification from vodafone had come but i was not available that time because i was at work the verification men had not call me once before coming then they close my connection then i had call your customer care 20 to 30 times then they said me to go to vodafone gallery i had gone there nearly 3 to 4 times With all my original documents of address proof there also i had shown them the documents from there also i had not get any response and my connection was not activated for the last one month i am very frustrated by myself because of choosing...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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