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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Vodafone fraudelent charges - Some gossip pack

User
 vishucbs on Jan 27, 2015
Vodafone is doing fraud month after month. This is the 3rd continuous month the Vodafone has charged me with Rs 49 for the package “d2c_mgossip_pack49″ twice. This is fraud on part of Vodafone. I have never authorized Vodafone for any such services. The customer care executive told me to google about this pack to know more and deactivate from my end only. It seems porting out is the only way out but would like to spread the message about Vodafone fraud....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Wrong Information to customers

User
 Faizan Johar on Jan 27, 2015
I am Faizan Johar and Using Vodafone No. 9999929910. On 27th January, 2015.Delhi Time 09 : 34 P.M. I Had Called Vodafone customercare byDailing 111. I was concerning my problem of Wrong Information and wrong plan activated on my vadafone no.Vodafone executives my Call on hold 21 Minutes and don't reply me back..and my call disconnected. And, other Problem is vodafone customer executives inform a wrong information and wrong plan activated on my vodafone no. I am a Bussinessman and i am highly affected on my Bussiness. I am Complaining about Network problem on my Vodafone no.9999929910. again...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - d2c_mgossip_pack49

User
 Yogesh Banka on Jan 27, 2015
Hi i am yogesh banka am charged with this D2C_MGOSSIP_PACK 49 IN MY BILL OF DECEMBER 2014 FOR "9TIMES" AND EVEN A NEW THING d2c_mobilart_75 THT CHARGED ME MORE 75 BUGS MY NUMBER IS 98369390989 THE BEST WAS WHEN I TRIED TO TLK TO THE CUSTOMER CARE THEY WERE RUDE N DIDNT EVEN TRY TO SEE WHERE THE FAULT WAS IT IS DISAPOINTING THT SUCH WAYS OF INCREASING OUR BILL AMT IS GOING ON SO OPENLY NT GONNA STAY IN VODAFONE FOR LONG...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Outgoing SMS blocked from the first week of January 2015

User
 Crasta on Jan 27, 2015
Hi, My Number is 9751122579 I am one of the customer in vodafone network for last 7 years. I am really feel so sad abt my outgoing sms has been blocked by trai. I couldnt send sms to any one from my mobile number even customer care also. I am not doing bulk sms business in chennai. I use it only for personal SMS purpose. On the first week of Jan 2015 Outgoing sms blocked. I didnt get any single warning sms from TRAI and vodafone. I never expected suddenly they blocked my outgoing sms. So, kindly accept my request to resolve my outgoing sms issue as soon as possible.. Tony...
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - International Roaming - Promise not made and I've to suffer a lot

User
 shwetamrathi on Jan 27, 2015
On Wednesday, 21st Jan, called customer care (111) and asked to activate international roaming. Talked to Mr. Sujit Dilip Bharambe and he promised he will place a request which will get activated in 2 days. I've travelled out of Iindia in the weekend, and found that internation roaming is not activated. E-mailed to 'corpcare.mah@vodafone.com' about this incident. Initially asked me to provide a security deposit of 5000. After I re-narrated the incident, I was told “as per age on network we unable to activation International roaming on your number". I don't even understand what they mean. However,...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Continue Worngly Charged in Bill

User
 it.anishmca on Jan 27, 2015
Hi, I am using Vodafone postpaid service since i was shifted to Delhi. My Mobile number is: 9999305890. From last two month, they are charging me approx Rs.1000 extra saying that its your surfing charged. My plan contains is of monthly Rs.375 which contains Internet of 1GB-3G post 64kbps unlimited. And as per my usage i dont surf any of these website which is chargeable, on my cellphone i frequently use my Email, and sometime Facebook and WhatsApp. Last month when i raised and high complaint then they waived-off my extra amount. Now again in my current bill they have charged my extra of...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unwanted Bills

User
 Wasim Rawani on Jan 27, 2015
Dear Sir/Madam, I Have Vodafone Postpaid connection since one month. I purchased 6 numbers and they said to me that all the numbers are in CUG(Closed User Group) and there no charges applicable for those 6 numbers for calling. Now I got bill and they charged me for CUG. They are not giving any response to us. Kindly do the needful. Thanks & Regards Wasim Rawani...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone using my ID, wrong pic & sign without verification- 9953986247, complaint- 786217187

User
 shbhthrsh on Jan 27, 2015
Mam/Sir, this is to inform you that a number 9711790659 has been started under my name on basis of only an ID (which i have no idea how got to vodafone, may be its a work of some vodafone insider) and without any verification and wrong photo and signatures. And now vodafone is blaming me for the unbilled amount of rs13103 for a number(connection) which is not mine and they are calling me again and again daily. Vodafone executive has already come to my home and my sister has verified to him that the photo and sign. are clearly not mine and the connection is fake but still no step is been taken...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deduction of Rs75

User
 suresh.kumar on Jan 27, 2015
Vodafone india has deducted Rs75 twice from my prepaid number. When i checked with customer care executive. they said i have download some animation service. The truth is i haven downloaded any such service. We are not so dum or uneducated to know were we are clicking. I was not satisfied with the customer cares reply to my problem. So i google about it & was shocked to know that this has not just happened with me alone, found sop many complains online on the same issue. Is Vodafone blind? are they not looking into this issue? I want my 75x2 rupees back. The company dont understand 150 rupees...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - अवैध रूप से खाते का धन काटने के संबंध में |

User
 Shesh Raj Pathak on Jan 27, 2015
मेरे मो•नं• 9565839811 के खाते से रु•120(90+30+30) किसी तथाकथित D2C NDTV सेवा के नाम पर काट लिये गये हैं; जबकि मैंने न तो कभी इस सेवा का प्रयोग किया है और न ही आवेदन किया है |...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Unable to close my vodafone postpaid number.

User
 Shahbaz Darkeaage Khan on Jan 27, 2015
This is very much disappointing that i am requesting to close my vodafone number from last 2 weeks, but people at customer care, just take my request, and ask me that a call back would be done. after few days, my number didn't close, that why i called again, and they told me that they tried calling me one, but i didn't pickup the call, thats why they close my ticket. Now i have to complain again.. or i have to go to vodafone store. i am a working person, don't have time to go to vodafone store, and problem is, on 1st feb, my new bill session would start, but this is not my fault, i requested...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - DEACTIVATION OF SIM

User
 ashif0786 on Jan 27, 2015
Dear sir My name is Ashif hussain ansari, address shaikh muhallah siwan bihar india..i am a regular user of vodafone mobile number 09852000786 since 2 years.i am a businessmen so i usually stay out of town in roaming for my business. Vodafone has deactivated my sim card without any notice or cause.. Problems... 1. customer care advised me to take another sim as a replacement 2. i visited my home town from 1000 kms away and got a new sim and returned back for my business. 3. Again last night the same problem consist. 4. after begging to customer care they consolidated me that your...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - vodafone Billing issue

User
 monish sankaranarayanan on Jan 27, 2015
Hi, This is with reference to my vodafone postpaid number 9751445859, in the name of M.SHANKARANARAYANAN.I had changed my postpaid plan on 26th November from 499 to another plan customising with 1.5 GB 3G, V2V 10p. and with M2M 30p and some local mins free..I clearly mentioned this to your representative over phone on 26th November...He too acknowledged me for the same..I was taken back when i recieved my bill on january 12th 2015, seeing me taxed some 5400 for 3G and for V2V...I have been with Vodafone since i bought this number 6 years ago and i have my official number 9344847493 with vodafone...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - UNAUTHORIZE BALANCE DETECTION

User
 naveenspsv on Jan 27, 2015
Rs 99 was deducted from my vodafone account(no. 9843667338) for "d2c ndtv" which i have not used/opted/subscribed for, on 27th jan 2015. I have already filled a complaint in the vodafone site and informed vodofone customer care aswell but no response from them and amount was not refunded till the date. Requesting you to kindly look into this and help me to let the amount refunded back-Thank You...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Unknown Charges deducted from my Postpaid number.

User
 srinath4074 on Jan 27, 2015
Hi Vodafone Customer care, I observed from the latest bill, unknown charges of 30 INR (3* 10 SMS charges dated 22-01-2015) Bill no: 0093159200 Bill period: 25.12.14 to 24.01.15 Bill date: 25.01.15 Vodafone no. 9916895430 please clarify regarding the same. thanks...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Irrelevant charges of Download

User
 raja tata on Jan 26, 2015
I am using Vodafone Postpaid services since 3years now and in Jan 2015 bill i see Rs.99 as download charges 'd2c_ndtv_valuepk_9'. I did not download any such packs ever. This is unacceptable and the customer care do not provid any information on the download server, IP address, etc. My relationship no. is 5.28420.00.00.100229 Bill no. 0093120686 Please look into this issue....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unauthorised addings in Mobile postpaid bill

User
 Sreenath Reddy M on Jan 26, 2015
1) "d2c_shotformats_ti", 2) "d2c_ndtv_valuepk_9" Above both are added in my Mobile bill, which i have not opted . Please do needful, otherwise i have to rethink about the service provider. And also this is not the first time which happened, earlier also i had same experience. Thanks, Sreenath Reddy Mobile No: 9886240321...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - over-charged bill

User
 Shiva j kumar on Jan 26, 2015
In the monthly bill for the period Jan 2015, I am charged Rs.99/- under an item "download". When I called up the customer care, they said a file has been downloaded for which Rs.99/- were charged. I have a 3G datapack of 750MB, and my data limit had not exhausted. When I asked them what this file is, they had no idea. In the past I have downloaded from many websites but vodafone haven't charged anything.my postpaid connection 9620159959....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - wrong update on recharge offer

User
 Buddy Naresh on Jan 26, 2015
Hi Team, I am Naresh from Arumbakkam, This is to inform, i have recharge Rs, 222 from online for full talk time but i dont know its belongs to secondary balance and in the vodafone offers it was not mentioned clearly. I have checked with customer care around 11.30pm of today. I have requested to move the balance from secondary to main balance but the customer care executive said i cannot move the balance it was waste for me i have recharge only for net pack. Now it was waste for me. I using the vodafone sim for past 7 yrs without changing any sim from the other outside sim. Now bcoz of this...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - ignorance of customer care executives on problems

User
 bajwakool on Jan 26, 2015
With due respect, I am kulwinder singh and am using vodafone no. +91-7696084381. On 26-Jan-2014 (today), I had called vodafone customer care by dialing 198. I was concerning about my problem of high call rate (2p/sec). In this conversation, I had explained my problem, difference in my and my friend's call rate (who are also using vodafone), getting no required offers from their offer no. (*121# and *111*8#). He replied that new offers get updated automatically everyday, but I explained that I am checking these offers regularly from past 2 months, but I am getting the same offers. Then I further...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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