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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Recharge Offer

User
 satishkumarkilli on Dec 21, 2014
I want the offer 1.2p/2sec for BC 12 for 3 months I have called the customer care for the above offer but there is no response from your end I am requesting you to provide that offer otherwise I will port to another network mailid :satishkumarkilli@gmail.com 8886864713...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - money getting cut for services i have not activated

User
 Archana Bhurke on Dec 21, 2014
Whenever i refill my balance to rs 50 ...30rs is automatically cut...i have lost about 100rs because of this problem ..even after visiting vodafone customer care and deactivating once...this problem still persist ...please do something about his or you wil lose a customer....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Complained twice about slow 2G network still no action taken

User
 anky bhatotia on Dec 21, 2014
I have complained twice about my slow 2G network speed. Two times they have responded back saying they will arrange a call for me to GPRS department. But i never got a call from the GPRS department. My unlimited data pack of Rs. 248 is going to be expired on 27/12/2014. Will they solve my problem after my data pack has been exausted.??? VODAFONE just fool on their customers....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - RE: Recharged 3G net pack for Rs.851 and Rs.651 for same number

User
 kannanjaguvaramdoss on Dec 21, 2014
Dear Sir, I have recharged 3G net back for Rs.851 and Rs.651 for same number 9626855368 but i have not consumed for 2nd recharge of 651 for 4gb of 3g. then i call complaint number 198 but they said it was cancelled not having the option for repayment or service of concern recharge. but in my point of view i have not enjoyed for what i recharged. and hence i need refund or service....
Complaint comments Read comments Complaint category Internet Services

Vodafone - ने ट पैक

User
 VIJAY6378 on Dec 21, 2014
श्री मान मैने 249/रु० नेट पैक रिचार्ज कराया उसके बाद गलती से टापअप कि जगह 24/रु० का नेट पैक रिचार्ज हो गया जिसमे 100Mb data मिला लेकिन मेरे 249/रु० 3G 1300MB वैलिडिटी 28 दिन का बैलेंस 0000 हो गया अतः निवेदन है मेरे मो० न० 9919086283 पर गलती से हुए रिचार्ज के कारण...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - wrongful balance deduction

User
 raidenpartha on Dec 21, 2014
Just today Vodafone is showing that they've deducted rs99 from my balance for some ndtv value pack..but I haven't activated anything..the time they are providing of balance deduction is absurd. I was not using the phone that time even the data connection was turned off.now they are saying it's my fault and balance refund is not possible. Friends don't use Vodafone. They've lowered there level. We choose Vodafone for there service paying more but they're not worth it....
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - wrong balance deduction in my number

User
 Manidevar6 on Dec 20, 2014
On 20.12.2014 at 7.36 pm i was browse on internet in some websites and there is some value added service posts unfortunately i touch the post after 2-3 seconds i was stop the page loading and i stay in that page. But my balance rs.49 is debuted in my account without sending any conformation sms to me. When i call for customers care to refund my balance they are says there is no option to refund your balance. Vodafone has the ability to deduct my balance without my permissoin then why does not have a ability to refund my money. I will register a complait against vodafone in indian consumer...
Complaint comments Read comments Complaint category News & Media

Vodafone India - Pathetic data speed in 3G

User
 Sriram Kuravi on Dec 20, 2014
I recharged for 851 for 6Gb 3G plan. Half the time when I browse I continue getting edge network (even as I write this now) instead of 3G. Lot of times in the middle of the transaction, it will switch to edge network causing unnecessary delay. I have sent mails and raised concerns 4 times, but no resolution has been given. I want either a good 3g speed on my phone or a refund of about 6K (all the 3g recharges I have done till now)...
Complaint comments Read comments [1] Complaint category Internet Services

Vodafone India - Wrongly deducting my balance

User
 Guru03041989 on Dec 20, 2014
My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not got any message, when I called to customer care they just say I have clicked some link and balance got deducted but they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without knowing what app I have downloaded, please help in refunding my money, This month I had started using 3g and had recharged for 500rs, but here after...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - balance deduction while surfing using 3g data pack

User
 Guru03041989 on Dec 20, 2014
My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not any message, when I called to customer care they just I have clicked some lint and balance got deducted nut they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without knowing what app I have downloaded, , This month I had started using 3g and had recharged for 500rs, but here after I have decided not to recharge money...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - No one cares for customer at Vodafone

User
 Parvinvij on Dec 20, 2014
I have post paid Vodafone mobile no 9899521000. I have been requesting customer care to send me Nano sim for Apple 6 . On 16th I received Sim, no of which was different from what Vodafone had in their record. The executive confirmed that new sim will be sent. To my bad luck on 18th I received Macro Sim . Again the executive confirmed that nano will be sent & i will receive in 24 hrs. Till today not received and like a fool I called up customer care again in the evening to know what wrong I have done. Executive informed that sim has not been sent . Will someone at Vodafone tell me what I should...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Still Receiving bill after connection closure - Mental Harresment, Wastage of Time/Money

User
 AjayAryanVerma on Dec 20, 2014
To Vodafone Team, Inspite of regular follow up (Since Sep 19, 2014) with Vodafone customer care, my connection is not still closed and I'm constantly receiving bill for number 8795008895. Really I'm going into mental agony and irritation when I see mail from Vodafone for bill. I have been always interacting with Vodafone team for connection closure but it didn't get closed till now for which I m really very surprised. I'm again summarizing all the activities done from my side for connection closure: 1. My father visited Vodafone customer care shop (alambagh) and registered request...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Fraud in billing and fake charges in bills

User
 sumitrajbest on Dec 20, 2014
Vodafone India added fake incoming call charges during international roaming in my latest bill on my number *******903. Even I didn't received any calls on the international roaming, but As per bill21/11/14 12:39:37 Malaysia-Cel 08376802092 1:07 14021/11/14 12:45:16 Malaysia-Cel 09818217402 0:12 7025/11/14 16:35:52 Malaysia-Cel 1171638600 37:40 266025/11/14 17:13:32 Malaysia-Cel 1171638600 19:24 1400I got miscalls from 08376802092 & 09818217402 but I didn't attended calls from both number.I never get any call or miscall from 1171638600.When I tried to make call to 1171638600 many times to check,...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Not refunding my deducted money

User
 Arun_Balaji on Dec 20, 2014
Yesterday I was activated 1GB 3G Internet pack and it was activated before that i have requested for one day 3G pack using *121*08# this code was given by the customer care center and i dialed but it shows invalid MMI code so i activated 1GB 3G. But by today my Internet pack was overwritten by the new Internet pack that i was requested earlier before activating 1GB pack. Based on this i have called customer care their were speaking like a machine and not at all responding.They were not refunding my money too. And like happened many more times last time they were detected 40Rs. for activating...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - REG: Mental and Physical Harassment and Service termination.

User
 Rahul030987 on Dec 20, 2014
This is in reference with my mobile number 9999921211. Name : Rahul Mathur First of all the customer service executive are not able to come up with any sort of solution to my problem. Last week I was travelling to Dubai from the 13th till the 19th. Before leaving I had activated my international roaming services on number. From the 13th till the 17th of December my services we working normally. On the 18th morning, there was a no service message displayed on phone. On enquiry, on which my call was transferred to 3 different people all of which had no or half information about my issue...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fraud & Theif Vodafone Charged Fakely .... ITS END OF VODAFONE IN INDIA

User
 Amit Ashara on Dec 20, 2014
To Ms. V Rodricks / Ms JP Mundkur & the thief (Vodafone) Vodafone#9821866412 - I am not going to pay the bill, take what ever action Vodafone wants to take. As per the subject line hope you understand the frustration level, issue with bill period - 07/11/2014 - 06/12/2014, Bill amount - Rs.2, 821.19 (which is hell), you people just fool in coming to India, what you think such a big company will come to India & will thief India customers like this. This is going to consumer court & press media & where ever i can take to close Vodafone from India. Problem...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Balance deduction without any reason

User
 shivamnmit on Dec 20, 2014
Hi.My vodafone no is 9986619968. Without any reason vodafone deducted 100 rs.When i talked to executives they didn't get any proper solution.my issue is 100 rs has been deducted from my balance without any reason.When i told to executive to take a complain, she did not do that. I dont know whats problem with vodafone people. Really bad service from executive....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - ने ट पैक

User
 VIJAY6378 on Dec 19, 2014
श्री मान मैने दिं०10/12/14 को 249/= का नेट पैक रिचर्ज कराया था उसमे मुझे 1300 MB नेट यूजर मिला था। वह अभी खतम नही हुआ था कि गलती से 16/12/14 को टाप अप कि जगह 24/= का नेट पैक रिचार्ज हो गया जिसमे 100 MB नट यूजर मिला मैंने ध्यान नही दिया पर 18/12/14 को मेंरा नेट यूजर 0000...
Complaint comments Read comments Complaint category Other

Vodafone India - No Help From Customer Care

User
 jay8291 on Dec 19, 2014
My name is Mahesh. Number - 9833701701. I recently recharged with a SMS pack For Sneding SMSes to customers. But When i tried to send the sms it showed sent from me but never reached the customers. i tried sending to my other number then also failed. only small messeges like hii, hello, how r u are getting delivered. but not the big ones. after contacting customer care, i got a reply like its your problem not ours. The receiving problem can be in one customers numbers. Not to the 1000s of all. But still not a proper answer i received from Customer Care. I would like the customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Overcharging of Rs 850 for internet

User
 Vijayvir on Dec 19, 2014
Hi. I am Vijayvir. My Vodafone post paid number is 9873544785. I am using this number since 2008. In my last month bill vodafone have charged me Rs 850 for (mi_cap_850_30d_R_promo_3g) some Internet promo pack. Which I never activated. I am very much dissatisfied with this kind of over charging from Vodafone. My personal experiance with vodafone in last 7 years never good. Regards Vijayvir Area Manager Honda Motorcycle & Scooter India Pvt Ltd +919873544785...
Complaint comments Read comments Complaint category Mobile Service Providers

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