Follow us
Log in        Register
     
 
Vodafone India Logo

Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
Go to Vodafone India:    Twitter  Facebook      

Vodafone India Complaints & Reviews

Vodafone India - Billing Issues

User
 Rajiv Tak on Aug 1, 2014
Network issues, Roaming issues, bill not received form last 3 months very pathetic customer care, no response outgoing barred billing issues using vodafone from last 7 years & now already decided to port no words to express now called 111, 198 7 times no results...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Internet data pack deactivated before due date

User
 csranjith on Aug 1, 2014
I am a prepaid consumer of Vodafone India Limited having my mobile number as +91-9742053354. I have recharged for data pack of vodafone of Rs.249 on 13th July 2014 and it is to be valid upto 11th August 2014. But on 28th july I have recherged for Rs. 100 and it was for talktime but along with the talktime 100 MB data was credited to my account. On July 31st that 100 MB credited to my account was over and they started charging for data usage, though my data pack recharged on 13th july 2014 is still active upto 11th august 2014. Approximately Rs. 35 was debited on account of data usage....
Complaint comments Read comments Complaint category Internet Services

Vodafone - Astrology call charged - unbelievable

User
 Ajit Sagale on Jul 31, 2014
I am having a idea SIM. In June month bill, I have received charges of Rs. 882 for calling 55315 which is vodafone astrology number. It seems the call was made to this number from my phone at 30-Jun 11:29:25 for unbelievable 97:32 minutes. I dont think I have dialed this number and the charges are in my bill. This should not be charged....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Sim replaced to someone without any proper document verification

User
 him4u6 on Jul 31, 2014
I am vodafone prepaid customer . My Sim was deactivated on 18 july as someone placed request of sim change from vodafone store - Rajouri Garden and these vodafone store people Replaced the sim without any proper document verification and my no was deactivated .. Because of this negligence had to bare huge loss of money as someone from my bank account made a fraud transaction and as my no was deactivated i didnt receive any sms alert from bank regarding transaction .. Need to claim of my loss...and need action against the Vodafone store to be closed anand employee involved to be suspended......
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Wrong Bill

User
 Anujvagarwal@gmail.com on Jul 31, 2014
I was charged 8900/- for 16MB data usage during my International visit to London. I was told by Vodadone staff that I will be charged 90/- per MB for data usage in London. But now they are charging wrongly. I am being asked to pay a ridiculous amount of rs. 8900/- which is certainly not affordable. I want to be billed as told by customer care, i.e. 90/- per MB i.e. 1510/- in total amount....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Call from 9821759428 from vodafone customer care with rude language

User
 mehul_shah08 on Jul 31, 2014
Hello team, This is a request that please take strict actions against the person calling from the number: 9821759428. I asked for a minute and she started being very rude. I wanted to go for the plan but because of this behavior I had to halt. She was quite rude.. I called back again and she banged the phone. Even I work for a MNC and we very well know how to treat our customers. When asked for the managers number. the following number was provided: 75073022661 which are 11 digits and banged the phone again. I felt bad and this might be the same with others as well. Request Vodafone...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - I am very upset with your executives arbitrary

User
 Amit1616 on Jul 31, 2014
Dear concern Firstly i want to inform u that i wants to port out my number. Thats why i got upc code. And today received a call from vodafone she said i m canceling your porting code and she did, where as i dont want that was Cancelled by your executive as according to her/him. After that i called to your complaint number 198. Received call by executive transferred call to her senior. Mr deepak talk to me after discussion he did not listening me and disconnect the phone... Canclled upc code msg is attached Amit kumar 7827825577...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Data Usage Charges Levied for mistake on part of Vodafone

User
 Harsh Baid on Jul 31, 2014
This is to inform you that I had raised a complain with Vodafone on 28th June 2014 (Mobile No. 9830315190), that their representative has taken a request to change my plan by providing wrong information about the plan. Several calls to vodafone care were made and i was informed that I can't be reverted back to my original plans as the same was a non-marketable plan. But on 11th July, Vodafone agreed to the mistake on it's part and reverted back my rental plan. However, while doing the same they didn't restore back by internet pack. When I received the bill for the month I discovered that...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Refund of bill amount

User
 vijaypawar83 on Jul 31, 2014
I am writing this complaint with very much frustration with your feedback on billing. Since last 5+ years I was using 3 Vodafone numbers 9049980708, 9049873020, 9049444844. After much frustration with your service I port out all 3 numbers in March 2014. Now it is more than 4 months I have been contacting your customer care representatives via various ways Call, Twitter, Mails for reimbursement of extra charges that I have paid as bill. Every time I am getting response "We will update you within 2 working days" you can check this replies on twitter (@vijay_008) Now in last few days your...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Rough behaviour from vodafone representative

User
 Chirag shelani on Jul 30, 2014
On 30th July I got call from 9099049406 to my number regarding some outstanding bill of my company number I cancelled that number 9712920239 in February month so I tell him that to talk deler of Vodafone and giving his number where I cancelled that number, on that talk vodafone man talk bedly with me . Give me some feedback about this....
Complaint comments Read comments Complaint category Other

Vodafone India - poor service and not able to activate my caller tune for last two months

User
 bhavinp786 on Jul 30, 2014
Hi sir/madam, I am trying to set a name (Bhavin Parmar ) caller tune on my postpaid vodafone number 9830006798 for last two months but it was not resolved i just had a talk with one of your customer service officer name Sajal sen gupta on 30 july 2014 at around 23:00 to 23 :35 and he was so rude on the call not listening to what I was telling him not giving me a proper solution to my problem . On 06 june 2014 I gave a request to create my name bhavin parmar in english to set my caller tune . On 20th july I serched for my name caller tune and I found it and tried to activate it as my caller tune...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Wrongly charged for Download

User
 nspatel on Jul 30, 2014
My complain is about the wrong download charges in my bill. Below are the terms which I have seen in my bill and when I search the same term on Internet then I have found number of people having the same terms in their bills as well. dwap_wal_0049_ppu_fut00130 hello1_tvallsouth_30 0:00 3 0 dwap_wal_0049_ppu_fut00130 This is bit strange that number of people are getting the same terms in their bill and with the same amount charges that for "dwap_wal_0049_ppu_fut00130" charge is 49 rs. and this is same for all who are getting this term in their. So how it is possible that number of people...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - regarding network problem and 3G network problem

User
 muKesh Hundia on Jul 30, 2014
dear sir, Ii really unsatisfied with your service and communication of your technical team for solutions i have register a complaint again network problem, call drop, and internet speed problem with 3g in our city I have register complaint dated 12/july/2014 complant no. 1550767184 .. but till not solve this problem after discussion with your technical team. and this complaint ticket close without my permission. after that i again call on the same complant on 111, the i told your technical team regarding why you close ticket without my clearification. they cant answering me then they...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Discount is given for expiry date

User
 apoorv323 on Jul 30, 2014
I have paid my Vodafone Post-paid bill for 2000 INR with relationship number 1.49101383. As per the offer If I pay it within the due date I am eligible for a discount coupon for ebay.in for 7%. I did got the discount coupon but the Validity date of the coupon is 30th June, 2014, whereas I paid my bill today (30th July, 2014). I have the screen shot as well if required I can present the same....
Complaint comments Read comments Complaint category Other

Vodafone India - Rough and arrogant behaviour of company representative

User
 sgmoulick on Jul 30, 2014
On 3:38 PM on 30th July 2014, a call came from mobile no.9143333056, to my no 9735253757, stating himself as a Vodafone representative and talking from Kolkata. In a hurry he stated that there is an offer for my Vodafone number. After stating the offer just for one time, he asked me to keep papers in support of address proof and photo ready so that I may avail this offer. Then I asked him to clarify on a point. He answered me in Bengali "Apni ki sonen ni? Apni ki korchilen?" In English, it stands as "Haven't you listened it? Then what were you doing?" He was very impatient with these words. He then...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - wrong download charges

User
 Elen on Jul 30, 2014
Hi, I have been a victim of wapvilla_ppd and hello1_tvall south .Vodafone have charged me 79 RS for this downloads in July Bill. I have never downloaded the application but they are telling it is downloaded by me. Please help Regards, Naresh...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - My outgoing blocked since 25th July

User
 Saad Hannan on Jul 30, 2014
To The Concern Person Vodafone I am having your post paid no. whose outgoing is blocked since 25th July 2014. I have called your customer care numerous of times but in return only getting assurance of 2 hrs, 4 hrs, 24 hrs, 48 hrs max. resolution time all in vain. Even I tried to call your Nodal Officer Mr. Manish number of time over 09709018278 for the resolution but he isn't taking the call. As this is my official post paid no. hence I am facing lots of problem and your technical team isn't provide the remedy for the same so please look into it on priority basis. Regards Saad...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone Dont even care to provide plan customer asks for and burden of bill is to bared by poor customer

User
 Sujatajain on Jul 30, 2014
On 4th of July my no. was being port in vodafone. But i didnt even get the postpaid plan i had asked for. is it so much to give the pan what customer desires. and now i have a bill waiting that is unecessarily higher then it was suppose to be. the whole month i lodged complains after complains and went to vodafone store, talked, msgd, sent emails, even chat but nothing changed. I am not at all planning to pay a penny extra for vodafones mistake....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Porting from Airtel to Vodafone

User
 sourabhshinde2007 on Jul 30, 2014
I ported my number from airtel to vodafone in may. after paying 100rs extra in my last bill before porting still there was remaining outstanding. IF my outstanding was not cleared how did they ported my number to vodafone.
Now my number was deactivated on 28th july and i paid that remaining outstanding the same day evening. Still my number is not yet activated. i am facing many problems as i am unable to make or recieve any calls from monday....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Complaint : Rude behaviour

User
 sanju baby on Jul 29, 2014
Please train the customer care and ask them to behave in a kind way Customer care behaving rude to me for asking bonus cards, Different time customer care answers different bonus cards every time when i call . my number is 9739216169 ( Bangalore ) Called time - 10.00 pm Date : 29 july 2014...
Complaint comments Read comments Complaint category Mobile Service Providers

Share with Others

  
  

Recently Discussed
0 minutes ago
Vodafone
Convert from Postpaid to Prepaid
35 minutes ago
Vodafone
Disconnection Of Postpaid Number
20 hours 30 minutes ago
Vodafone India
Wrongly charged for Download
20 hours 37 minutes ago
Vodafone Prepaid
INCOMING & OUTGOING CALL DETAIL
1 days ago
Vodafone India
Waiver Agreed on My Mobile 9953657777 not applied