Vodafone India Customer Care

Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91 22 7171 5000
+91 98 1109 8110
Mobile:+91 98 8409 8840
+91 98 2009 8200
Fax:+91 22 6666 1200
+91 22 2496 3645
Vodafone Customer Care Number:
111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service:
198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai – 400059
Satisfactory Rating
1%
Complaints
10842
Resolved
118
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook

Vodafone India related photos (966)

Complaints with pictures are more trusted and informative    View all

Vodafone India Complaints & Reviews

Vodafone - I would like to deactivate my number 9890741930

User
 Dnyandev Choudhary on Sep 3, 2015
Hello Vodafone, My name is Dnyandev J.Choudhari, my Vodafone number is 9890741930, I would like to deactivate it as soon as possible, I have already spoke to our customer care regarding. Please mail me back on same email id & give me the confirmation. Kindly help me out to deactivate the same number. I would be grateful to you. Thank you. DNYANDEV CHOUDHARI...
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone - Service are not available

User
 jayeshchoudhary63@gmail.com on Sep 3, 2015
In 8821862291 number not calling any number and not show their network. two week these problem start .i am not used these sim before 45 days because in these sim no network on that place because i am site engineer so going for a site and these case some area not vailable network. so i think these reason sim is temperory swithed off, so kindly available the service and my available talktime...
Complaint comments Read comments Complaint category Education

Vodafone India - Blockage of my phone no.

User
 pragya_01 on Sep 3, 2015
Sir/Mam,   I'm a Vodafone customer. My prepaid no. is 7706020471. Recently, two days back I recharged Netpack of ~300 Rs at this number. I'm not able to communicate with my contacts due to sudden network unavailability on my number. I contacted at 198, and 9839098390 also to solve the issue somehow. .. but they are saying that my sim is not of any use now. On asking them the reason,   a lady told that she don't have any reason why this happened.  A man told that My docs are not complete!!. Though to bring to your kind notice sir, my sim is not a new one rather it is one year old, bought...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Call & talk vulgar

User
 Dayananda Chaudhary on Sep 3, 2015
Dear sir, phone number: 8375046386 is giving call & when called back talks vulgar . please lodge a complaint against this number and kindly block any phone calls and message from this number to my number. my number is 8744887262 regard Dayananda...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Vodafone - Mobile Tower Installation

User
 Satishsaudha on Sep 3, 2015
I am interested to give my land or roof for mobile tower installaltion if you are interested please feel free to contact 9933889342 (Sanjib) and 9748114315 (Abhijit). The following is address for the land/site Land - 500 Sqft. yeards Sanjib Ghosh, 26/4, B. M. Banerjee Road, Belgharia, Kolkata-700056 5 minutes walking distance from Rail. Station...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Prepaid advance not returned

User
 Shmuel Yacobi on Sep 3, 2015
I am M.S.S.Raju. My no. is 9052264252 at present. Its prepaid. I live in Vijayawada. Your vodaphone counter at Elur Road requested me for post paid taking. I took 9052691786 and for 6 months I used this number and stopped. I asked for return of my advance. They took my application. But until today I did not receive my Rs. 500/- advance. please return....
Complaint comments Read comments Complaint category Law & Civil Rights

Vodafone - Repeated Issue in Vodafone Billing

User
 surender1986 on Sep 3, 2015
Dear Sir, This is bring into your kind notice that i'm a vodafone user +91-989-990-3263, have been facing the auto app download problem every month even after repeated calls to vodafone customer care issue is not yet resolved for last 5 months, request you to please look into the matter & do the needful. Regards Surender Saini...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Proviiding wrng details to the customer

User
 Miah Shetty on Sep 3, 2015
I had been confirming my post paid plan details with the customer care And i was given the wrong details by him Due to which i am getting a huge sum to be paid for my bill When i re-confirmed the plan with another person next month i was said that the details give were wrong and he just apologized for the same This is misrepresentation in the eyes of law Im going to sue this company...
Complaint comments Read comments Complaint category Internet Services

Vodafone - Network Issues

User
 rakeshkpatil on Sep 2, 2015
I have ported my 2 numbers from Vodafone Mumbai to Vodafone Karnataka. Since then I am facing an issue with regards to network. Vodafone doesn't have 3G network in Karnataka (this is what they confirmed when I raised a complaint), hence they have tied up with Airtel. This was not informed to me while porting the number. Due to this user need to select the network manually in Network Settings. I am facing network issue, as every after half an hour or one hour, on my mobile it shows message ""Managed Roaming - Network with limited service found. Do you want to initiate a network search?"" and then...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deduction without my consent

User
 ajayzore93 on Sep 2, 2015
Vodafone has activated Mobile Mela Service without my consent and deducted Rs. 35. This is not a mistake of my side. Neither I requested nor I am interested about such services.Therefore I request you to take necessary step to credit my amount at the earliest. A photo of money deduction message has been attached. Thanks and regards AJAY ZORE, Pune, Maharashtra Mobile no 7276763873....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Chor company: amount deduction using some socialbook pack activation

User
 Sandeep447799 on Sep 2, 2015
My balance was deducted by some some automatically socialbook service activation during normal net surfing. When asking refund to Vodafone, they denied refund and disconnected call and blocked customer care no. From my phone. Vodafone is a chor company which is stealing money from customers with no reasons. Shame on you Vodafone. I am going to port my no. Bye bye chor company. Consumer Sandeep Kumar 9953384997...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Excess bill

User
 punitsw on Sep 2, 2015
This complaint is for my cell no. 9619 33 40 60. I had opted for the corporate monthly rental plan of 375 from 17 June that included unlimited internet at 3G peed 1GB and at reduced speed of 64kpbs post 1GB.

On receiving my first bill, i found that there was a charge of Rs. 97 for internet usage upto 11 July. upon complaining at corporate.assist@vodafone.in i got a call and a mail on 7th august requesting to pay the bill with excess charge and a credit of Rs 97 shall be provided in next bill.

Later i got a mail on 10th august stating that my plan is chargeable for...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Billing

User
 Jain Shripal on Sep 2, 2015
I had done port out from vodafone 2.5 months ago from vodafone to idea but vodafone is regularly sending mebills and i have also informed them that i hav port out from vodafone and i have also visited vodafone store but my problem has not been resolved bot company are sending me bills...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Vodafone India - Unethical deduction of balance

User
 Rocky97238729 on Sep 2, 2015
Sir i had recently got my no.7056984945 Ported in Vodafone from idea. While porting my no. I got a offer of free callertune for 30 dys but when on 31th aug. 2015, i had activated caller tune service on my vodafone number they deducted 15rs for selecting callertune which was selected only from the songs played by the vodafone callertune number 1234 from where we can select callertune for no charges and 30rs as callertune charges for 30 days. Now even i am unable to contact Vodafone complaints centre 198 or customer care Center 121. Vodafone India is just fake promising to get more customers ported...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Recharge not done; money deducted

User
 shweta9592 on Sep 1, 2015
I recharged vodafone no.8860269014 for rs 147 from mobikwik on 20 aug n den again for rs 149 from paytm on 21 aug wen voda.customer care said rchrg has failed n money will b refunded in 7 days both times money has been deducted bt no rchrg has hapnd n money has been deducted plzz make sure i recieve my money ( dis is d second time i m complaining)...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Vodafone - Incorrect bill and not responding to complaint raised on their costumer help centre

User
 Dr Shyam on Sep 1, 2015
Since 11 Aug 2015 I am communicating with vodafone help centre to resolve my complaint regarding billing but unexpectedly I am getting non customer friendly response. In my scenario it can be clearly seen that there is no way my mistake still I have to pay for your delay. The issue description is as follows.. I requested to port my number from mumbai to maharashtra circle last month around 20 July 2015. Got a call from your executive name Priyanka vodafone from mumbai office requesting to retain my number in mumbai circle as she has activated roam like home service while talking to me on phone....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - False charges

User
 gunjantiwari on Sep 1, 2015
I purchased a postpaid plan having offer- 3GB free data and 500 local and STD minutes free for three months. However, I just used the sim card for 3-4 days where I had hardly used some around 150MB data and 100 and thereafter it is witched off. They took 300Rs. as a deposit money from me. I received a message from them that you have a Bill of Rs. 1061 outstanding as your credit limit is expired. I told them multiple times that I have not completely utilized the offer scheme so how can you charge an extra money for the same. I asked for the print of all my utilized service details, they added...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Conversion from postpaid to prepaid (after clearing all dues)

User
 VNeel on Sep 1, 2015
Dear Sir / Madam (Request you to read the mail properly before replying) Subject: 9739769000 Converted from Post paid to Pre paid (AFTER CLEARING ALL THE DUES) I have converted the said vodafone mobile no. 9739769000 from postpaid to prepaid after clearing all the dues and yet I am getting mails from some Legal Team saying that the amount is due... Please confirm from your side if the amount is due or not. The vodafone store in Electronic City has given me the new Prepaid SIM only after clearing all the dues pertaining to the postpaid connection. Some time back i had written to you & mary...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Wrong Plan Commitment

User
 onlythesunny on Sep 1, 2015
Dear Sir/mam, My self Pradeep Kumar and my vodafone postpaid no. is 9811119638. Recently migrated my into postpaid but i want to migrate my no. into prepaid again due to wrong commitment of ur executive. Your executive was given me the plan of Rs. 199. He was given me the plan details 600 L/N minutes free and 400 L/N sms free but after the activation of my no. my plan was 299 why your executive doing these types of frauds with customers. Please take the legal action againt him and migrate my into prepaid again and refund my security amount of Rs. 250/- immediately. Executive details are given...
Complaint comments Read comments [1] Complaint category Telecommunications

Vodafone India - Balance deducted without any reason and Vodafone CC is blaming on others.

User
 Sujit8 on Sep 1, 2015
Hi, I did a Vodafone mobile Recharge (Rs. 200) for Bihar circle. This recharge was done through a third party Recharge site and I received the balance. The phone will be shared after your concern. After a day my Balance suddenly reached to Rs. 2, after contacting CC they said no recharge was done on the date. They ask me to confirm if the Recharge was done successful. Dear Vodafone - My Recharge was done, so that I was able to see the balance on Vodafone number. When the balance is under my account no third party can deduct my balance until my approval. Is this correct? so, instead...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Share this page with others

Recently Discussed

2 hours 47 minutes ago
Vodafone
installation of vodafone mobile tower
3 hours 5 minutes ago
Vodafone
Recharge not done; money deducted
6 hours 26 minutes ago
Vodafone India
Billing
9 hours 35 minutes ago
Vodafone Postpaid
Deactivation
21 hours 26 minutes ago
Vodafone
Vodafone 'Chor Company'