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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Connection closure

User
 ashokkumarmalliga on May 30, 2015
On OCT 2014, I stopped using my post paid Mobile number since i came to United state. On NOV 2014, I got a bill for Rs.1763. So I have asked my father to contact Vodafone Mini store of SRI MAHAVEER AGENCIES in Villupuram where he has done settlement and he had given a written letter to close my connection and he explained the reason for closing the connection and everything to them. They agreed to close and got written letter from my father. After that also my father used to get frequent calls from your customer care to know the reason of why we are closing connection.He is very patiently explained...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - 3G plan

User
 avi bohara on May 30, 2015
I am avi bohara from gujrat. Me vodafone ka yek number chala rahahu. But ye number pe 3G ka kohi bhi offer nahi aarahihe.. Abhi ke jo naye vodafone pe offer aati hai ow mere number pe nahi aati. Customer cere mai bat kiya but ow bolte hai offer head office se aati hai. Naya aur purana sim mai aisa mat bhet kyu?? Jo naya sim mai aana chahiye ow offer purana sim mai bhi aana chahiye. For ex- new sim 1GB 3G 179 Old sim 1GB 3G 249 Thanks u sir...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Poor Customer Service and Not allowing me to MNP

User
 Milina Madan on May 30, 2015
I have been making numerous complaints to enable me to port from Vodafone to Airtel, They keep promising call back which never happens, exactly the behaviour which is drving me away from them, Even by their poor standards, this is disgusting service. Number is 9886123177....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - MISGUIDE BY VODAFONE STORE STAFF

User
 clientcomputers on May 30, 2015
With reference my complaint nos. 2555272716 & 2556781670 no necessary action has been taken till now by repeated requests to Mr. Amarjit Nodal Officer. He is just ignoring my complaint and clearly taking the side of said vodafone store staff. My complaint letters are lying with Mr. Amarjit Singh Nodal Officer. He is unresponsible towards his duties. Moreover no contact no of Mr. Amarjit is in approach of the customers. Please do the needful and give me satisfactory reply. Thanks...
Complaint comments Read comments Complaint category Computer Software

Vodafone India - deactivated my calling services.

User
 himanshusk on May 30, 2015
my services are deactivated and i received a message saying that i have crossed my credit limit. my unbilled amount is 1289.18 which is due to the internet pack, because when any net pack is activated on no the unbilled amt is increased by 4paise/10kb data usage and this charge is deducted on billing date. but my services are restricted saying that i have crossed the credit limit 500 rs and i am asked to pay rs 1289.18 rs before my billing date and which includes the amount of data pack which has to be deducted first. i hve not crossed my credit limit and still i am being forced to pay 1289 rs,...
Complaint comments Read comments [1] Complaint category Telecommunications

Vodafone India - UNAUTHORIZED SIM RUNNING IN MY DOCUMENTS

User
 Ochena Masum on May 30, 2015
I AM USING A SIM CARD IN MY DOCUMENTS AND ITS THE FIRST ONE, BUT WHEN I SUBMIT MY DOCUMENTS TO BUY A NEW ONE ITS SAYING THAT THERE ARE NINE SIM CARD RUNNING IN MY DOCUMENTS. I THINK THE COMPANY IS CHEATING WITH US FOR THEIR PROFITS. NOW IN THE MARKET SIM CARD IS AVAILABLE WITHOUT DOCUMENTS. HOW IS IT POSSIBLE? THEY ARE COPYING OUR DOCUMENTS FOR THEIR PROFIT. ITS HARASSING US....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deactivated 2G unlimited plan and have charged me Rs 5500 for internet usage for that period.

User
 Gautm on May 30, 2015
I have been using the current vodafone number since 7 yrs, and it has been a corporate plan since 5 years . Recently Vodafone deactivated the unlimited corporate 2G plan and when I repeatedly since Jan 19th to activate the plan, the plan got activated last few days ago and now they are charging me Rs 5500 for the internet usage during the period when the plan was no there, last month Vodafone accepted the mistake and gave me a waiver of Rs 3000 but this month again they have charged me Rs 2500 which they have clearly mentioned they shall not give an waiver, if i donot pay as they say, they shall...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - they gave me wrong query

User
 Ñàwty Shubhám on May 29, 2015
call customer care and they pick my call then i tell that my sim dosnot recieving 3G network and they said please sms ACTPG3G to 199 and i recharge with 62 rs and i recieve 600mb for 30days and aftet messiging this ACTPG3G to 199 my all internet balance cut an d i call customer care for this they said that this is your fault our excecutive does not give you wrong quiery they give right quiery and their executive name is rajiv kumar i am not sure about this but i am sure 50% that his name is rajiv kumar who give this quiery to me and my vodafone number which is facing these issues is 8398887372 and...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - They give me wrong query

User
 Ñàwty Shubhám on May 29, 2015
I call customer care and they pick my call then i tell that my sim dosnot recieving 3G network and they said please sms ACTPG3G to 199 and i recharge with 62 rs and i recieve 600mb for 30days and aftet messiging this ACTPG3G to 199 my all internet balance cut an d i call customer care for this they said that this is your fault our excecutive does not give you wrong quiery they give right quiery and their executive name is rajiv kumar i am not sure about this but i am sure 50% that his name is rajiv kumar who give this quiery to me...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Money deducted for not downloading anything

User
 Augustin Jones on May 29, 2015
My name is Augustin and my Vodafone mobile no is 9884304805. Am using this no for past 4 years. There have been few recent instance where my internet data pack is active but money got deducted Rs.150/- from my account. This has happened 4th time. First two time after repeated follow ups with customer care, they stated amount deducted for download. Whereas there was no activity from my end. Finally they refunded the amount. Now again the same instance had happened. Am fed up calling the customer care as there is no direct no to address the complaint.This time too the customer care executive is giving...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Disconnection of my Vodafone Number

User
 M. Basak on May 29, 2015
I am a Hutch / Vodafone Customer since 27/10/2004. I regret to inform about the following facts, which has resulted into complete disconnection of my Vodafone no. 9879538525 for more than 43 hours from about 7:30 PM of 14/05/2015 to about 2:30 PM of 16/05/2015. The following message was received by me from VG-VFCARE on 11 May'15 at 3:34 pm via SMS when I was roaming in Mumbai : " We could not verify your docs & address as req. By DOT. Your number will get deactivated in 3 days of time. Visit any nearest touch point to avoid disconnection". Since mine was a CUG connection for Piramal Group,...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deposit amount refund delay

User
 premkumar.jp18 on May 28, 2015
dear sir, i had used Vodafone postpaid for 7 or 8 months. Now i mnp from postpaid to prepaid before 3 months i asked in store, they told me that within 60 days the cheque will come to your home. But till now 3 month gone. but i did not get my deposit amount please take my complaint and i waiting for good action thanks & regards J.Premkumar...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - sim no. 8696789984 (registration faild)

User
 suresh kharol on May 28, 2015
i am already paid bill payment month of April 2015, 672 by PAYTM site date on 28.05.2015. currently my Vodafone sim are registration failed. Transaction receipt Order no: #992787453 Thu May 28 2015 8696366634 kharolnagar@yahoo.co.in please i want to my Vodafone sim running. I waiting your response. Thanks Chokha ram Choudha C/o Premnarayan Sharma Student's Relif Society My Vodafone Monthly Plan 199 My alternate Airtel No. 9602242007...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - complaint regarding vodafone deduction for gaana khazana

User
 april june on May 28, 2015
On may 27th, 2015, vodafone(VB-VFCARE) deducted Rs. 20 from my account (7549030146) for a service "gaana khazana" i did not subscribe for and again on may 28th, 2015 RS. 35 is deducted from my account for the activation of service "gaana khazana". That is total Rs(20+35)= Rs55 is deducted from my account in 2 days for the services i did not even subscribe for and this is happening every time when i recharge my account. Earlier i have complained regarding this topic. So, kindly i request you to refund my money of Rs.55 and request you to avoid this kind of unwanted subscriptions....
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Customer care Service rude behaviour.

User
 Samrat Rana on May 28, 2015
Respected sir, I am a customer of Vodafone. I used vodafone app to recharge Rs 29 . I see in app that In Rs. 29 3G 1 day valid from 12am to 6am. I used the app and recharge via net banking. But after recharge message came Std pack activated. I call 198 . Mr Deepak Roy pick up the phone. I want to know about the problem. But he talk with me in rude. I don't understand anything. As a result I am not able to get the best way to solve the problem. Is this a customer care service ? Please solve this problem as soon as possible. Thanking you Samrat Rana 9564074203...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Look@it service automatic activation

User
 Mohita Kaundinya on May 28, 2015
I got the same message Rs.45 cut for subscription of look@it. Never heard of what it is! This message keeps repeating again and again. Called 198. they said they did not know what I browsed and clicked on the internet. The data plan allows only some content to be downloaded and the rest are payable evn though I subscribed to data plan. So I asked how I would know if the content I am about to download is chargeable or free. He said I would get a pop up on the screen. My i phone has a pop up blocker n i am not blind to click on any random window that opens. Till now, Vodafone charged me 254+45+45+45...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - deactivate number because it got stolen

User
 guptanaman on May 28, 2015
i want to deactivate this (9913665888) number because it got stolen or been allotted to someone else and unnecessarily i am paying the bill for this no. i would also require the complete detail and call history made by this number from start.

usage of this no. by me is negligibale.

i did went to Vodafone store to complain and ask for detail but they couldn't gave me a satisfying answer.Being a loyal and Vodafone red customer the treatment was unsatisfactory.

my 9712783838 is ongoing no pls do contact asap....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - CHEATING FRAUD BY VODAFHONE

User
 Ajay Shekhawat on May 28, 2015
Dear All, It is very sad to say i Ajay Shekhawat taken corporate connection from your company and my self having Vodafhone Number very period and recently we port few numbers from Airtel to Vodafhone from Bikaner Our office COXANDKINGS LTD at B1 LAXMI PALZA FIRST FLOOR BIKANER I want bring a notice to that Mr Jugal Jhanwar one boy which is handling vodfhone store in bikaner he done his contact number 9828090597 MY ONE AFTER GETING BILL WE SUBITED SAME but vodafhone closed outgoing and they saying your FIA is wrong so we closed after two mounths after gettting approval as per said by my...
Complaint comments Read comments Complaint category Travel Agents

Vodafone India - SURPRISE value added survice _"d2c_mazaa_149"

User
 D Bose on May 28, 2015
IN THIS MONTHS(FOR PERIOD 25-04-2015 TO 26-05-2015) BILL I AM GETTING A SURPRISED VALUE ADDED SERVICE CHARGED ON MY NUMBER. but i have not activated any such service on my number, i am a well educated user of telecom services and know very well what services will charge me....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - 300 Rs debited without any reason 9145276066

User
 Sridharsuk on May 28, 2015
300 Rs debited without any reason. They say those were GPRS charges for internet. But my internet plan is active till June month. want to lodge a complaint as this is second such instance. First time, they agreed to the error. this time they are not responding, nor giving the itemized statement for debit. Regards Sridhar...
Complaint comments Read comments Complaint category Mobile Service Providers

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