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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Reactivate my Number

User
 aravindba on Sep 21, 2014
Respected Sir/Madam, Since i am very disappointed with vodafone performance, A day were i got a call from vodafone saying that you have a multiple scheme and that vodafone customer guy continuously call me and asking for a proof.With my in tension i also i gave my proof.Without intimating any info they have disconnected my Sim rather i came to know that they have activated to Post paid plan even i have the complaint Number 848750384. i am not getting a proper response. My kind request to reactive my same number THANKING YOU IN ADVANCE....
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - Charged extra for wapvilla_ppd where i didnt download it

User
 chanakyachellu on Sep 21, 2014
Dear Sir/Madam, I am chanakya using vodafone postpaid (AXIS BANK - CUG) corporate connection with no: 973990****. In my bill dated 1.9.2014 (Bill no:0087062522) I found in download i was charged for some thing called "wapvilla_ppd" which i was not aware of. I didnt download anything of such kind on that day. Please do reverse that amount of 49 rs in to my account. I called customer care and he was unable to clear my problem and he gave this email id to make a complaint. I please request you to solve my problem on priority and reverse the amount 49 to my account. I got reply from...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - called many time to discoonect the 3G mobile data sim but no responce

User
 santosharya5 on Sep 21, 2014
I am having 3g Sim of Vodafone having number 7838176302. I dont want to use it further as the network is not proper and further dont want to use it any more. i called many time on number 9811098110 with my other vodafone number 9811734594 to disconnect the 3G mobile data sim but got no response from the customer care . i called 5 6 time and when customer care transfer the call for discconection request the call get disconnected. i told many time to customer care that when u transfeering the call the call got disconnected but they do nothing and when again trasfered the call the call again disconnect....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Wrong Charges in bill since more than a year

User
 Shivika garg on Sep 21, 2014
7838751116 is my corporate vodafone number. I have been using this for around 4 years now in a basic Nokia 1100 set. I noticed in the Month of August that I was being billed extra Rs125 in the monthly for Internet usage which I could never have been used on the SIM. I registered a complaint with vodafone regarding the same. They earlier refused for wrong billing but on later asking for proof, they reversed the charges. I then noticed that this was being charged wrong since June 2013. Vodafone reversed the charges only for July month and I received an email that the pack has been deactivated. I thought...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - misbehave

User
 vijay678 on Sep 20, 2014
I have a vodafone prepaid connection as 07406976082.I got an offer sms from company that after recharge of Rs.12, my call rates will become 35 paise/min.I got that sms on 18th september and after 10 min.i have recharged but i didnt recieved my benefit till now For the same i have called customer care many times but instaed of solving my problem they are making me fool that send that sms to 141, 111.I have sended to them but m getting feedback as wrong keywords entered.They are not solving my problems but are putting my cal on hold. I have the recording of each executive also sms.Hope it should...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Plan activated by the company without consulting me....“MI_CAP_750_30d_R_PROMO_3G”

User
 sani1662002 on Sep 20, 2014
My name is sandeep kumar my number is 9716717415, I am very upset by Vodafone Company due to plan (“MI_CAP_750_30d_R_PROMO_3G”) activated by the company without consulting me. In the month of Aug-2014 Bill levied charges (Rs.750) without confirmation from me. Sandeep kumar 9716717415...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Poor Service of Vodafone

User
 Shakil Ahmad1503 on Sep 20, 2014
I bought a duplicate sim for my vodafone number 9416572581 on Tuesday. Regarding which I submitted all my verification documents at my nearest Vodafone mini store Parth Enterprises, near Civil Hospital, Shahabad Markanda, Haryana. But since Yesterday i.e., 19th Sept, 2014 all my calls are barred. I am very unsatisfied with your service, Is this how you people serve your customers? All my important calls are effected because of your irresponsible service. i have called customer care so many times but they just don't answer my call even if they do they do not solve my problem, they just keep on saying...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - refund of deposit amount

User
 Padmaja Samsani on Sep 20, 2014
I have changed the service provider in last year(2013) August or September. Now number(9885432666) is with Airtel. Took this number from Vodafone 8+ years back. Changed after many complaints of network/connectivity issues. Madhapur vodafone center executives said have issued a check. I visited store many times. Every time same answer your check was returned as the address was incorrect. 4 months back one of the executives said, please wait for some time frame (i don't remember it) and if u don't receive it then come back to the store. We'll provide refund in cash. I visited 15 days back again. They...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Incoming and outgoing call Details

User
 prajapatirajesh41280 on Sep 20, 2014
Dear Sir / Madam, My name is Prajapati Rajeshkumar Govindbhai please provide a call details of prepaid mobile number. I want to get incoming and outgoing call details of a Vodafone prepaid number 08238469003 kindly make it as soon as possible. My Email :- prajapatirajesh41280@gmail.com...
Complaint comments Read comments Complaint category Business & Finances

Vodafone India - Disconnection of services - 8295975763

User
 Lalit Sardana on Sep 19, 2014
Captioned no. was port from Docomo to vodafone. Due to outstanding of docomo of Rs. only 68/, vodafone has diconnected my services & i had deposited outstanding amt. online on 06.09.14 vide payment ref. no. HDFC11262345. And I had psoted the mail to both service provider i.e Docomo & Vodafone. But till my resolution is not happened. I believe these companies are least bother that somebody is facing problems only because of your negligence. I am in roaming & my no. is not working. You are requested to help me for resolution of my issue. Regards Lalit Sardana 9041001078...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - requested to migrate from post paid to prepaid

User
 Hiriyanna shetty nh on Sep 19, 2014
Hi MY mobile number is 9886773462 in Bangalore, i am having post paid connection and i am geting more bill, so i requested to covert it to prepaid connection. they told me to visit the vodafone store there they told me that to grt the facility i has to visit the vodafone store on billing date 25 th of the month, On 25 th i visited the store again they told i has to visit the store on 26 th because bill will get generated on 26 th, once again i visited 26 th that day told i has to visit the store on 22nd of the month before the billing date, like this vodafone people are misguiding and cheating the...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - phone bill

User
 girishbisherwal on Sep 19, 2014
I hv used services only worth rs.1200 in month of june but they made my bill of 3200 ..after dt i complaint in customer care but didnt resolve my problem n cutoff my phone sevices...n the r incresing my bill next till now to rs 4500...withot providing services.....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Incorrect Prices on website

User
 Deepikaa27 on Sep 19, 2014
Incorrect package and price details are mentioned on their website. I made a recharge of INR 199 as mewntioned on the website which gives us 1.25 gb data for 28 days validity. My plan wasnt activated due to which i called customer care where i get to know that there is no such package and i am lying to them. Pathetic customer service as when i asked for a supervisor there was no result. Wrong information given on website, fake commitments, fake packages mentioned on website... Frauds...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Vodafone India - Postpaid Number seen Expired all of a sudden (9595021580)

User
 R.S.VIJAYA RAJAN on Sep 19, 2014
I had ported my number from Reliance two months ago, and the number was working properly till a few days ago. I was in roaming, and people were complaining that they get a message "please check the number". Today I went to a Vodafone outlet in Nagpur and they said that the number has been Expired! I would like to know how it happened, and to see that the number is reinstated with immediate effect....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - New subscription issue with number

User
 krisshkowsik on Sep 19, 2014
Hi I am staying in Chennai. I went to vodafone shore room ascendas building and appied a new postpaid connection. Executive briefly explained me about the plan and gives set of numbers to choose (this all are not fancy numbers). I have selected 9962993300. I asked vodafone customer care person to activate this number. Then I have submitted my form photo and id proof. I circulated this new number to my friends. Same day evening time vodafone executive called me this number has been blocked. Take some other number. Initially they assure to give this number. Later they clearly mentioned...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Balance diduction from main balance

User
 altaflatif on Sep 19, 2014
Dear team, On dated 18th sept. I was recharge my number with Rs. 149 and day after next day i seen my balance is diducted and balance is remains as Rs.18 only.. Regarding same i was discussed with your one of customer executive Mr. Krishna Dalvi he told that i activated live TV channel during surfing but i said that i am not activated any scheme during browsing then he is assures that me dont worry we wll refund your balance within 4 hrs. But stll my balance is not returned in my account... So kindly refund my balance as early as possible......
Complaint comments Read comments [1] Complaint category Other

Vodafone India - wrong charges of Rs 4198+taxes as data charges on my no 9212661169

User
 bittootyagi on Sep 19, 2014
On 20-07-2014, I have received bill of my mobile no 9212661169 for the period 20-06-2014 to 19-07-2014 and in the same period Vodafone have charged Rs 199 for 2GB 2g plan, Rs. 250 for 1GB 3G plan and VF Mobile connect usage 1842980 KB charges Rs 4198.60 + taxes charges. Total mobile bill amount Rs 5878.64. During period 20-06-2014 to 19-07-2014 on my mobile as Rs 199 for 2GB 2G plan was activated than how this much charges can come. mail was written on same day to customer care and further to nodal officer, even after passing 2 months and sending several mails every time nodal officer demand 48...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unnecessarily charged 750/- under "MI_CAP_750_30d_R_PROMO_3G" plan

User
 farsk89 on Sep 19, 2014
I have been charged Rs.750/- unnecessarily for 'MI_CAP_750_30d_R_PROMO_3G", a plan which I dont know what it is for??? Don't know why they activated this service on my number?? I wasn't even informed about it. Now when I am asking them the reason, they are not answering me. CHEATERSS ......
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Vodafone - Extra charge of internet

User
 Neeva on Sep 19, 2014
Hi, m meena from delhi, my ph no is 9873207240.my bill for the month of august is 623, in this bill there is 200 rs are charged for 1 day internat bt i have not used that much internet in one day only because i know my data is finished. I have not upload n download anythin on that day. Please pay attention toward my complaint.please less my amount of 200 rs and i will pay my bill as soon as possible....
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Excess Postpaid Bill

User
 Hussain Mohammed. on Sep 19, 2014
Hello, My name is Hussain. Mobile No:- 9907788886. My complainant regarding Aug. month vodafone postpaid bill in that bill extra internet charges was 225 Rs. but i talk to her customer care no. at 111 on 16.09.2014 they said u used 521 mb then i ask how much extra Rs. internet i used they said 85 Rs. then hear this i turn off my mobile data then how 85/- become 225/-.I also talk to her nodal officer they said they can't help me i said u just play recording of me & ur customer care conversation. They said tell me name i tell no name in msg only complainant no. i have 202038064. The nodal...
Complaint comments Read comments Complaint category Mobile Service Providers

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