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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - recharge unsuccessful

User
 Manjushree Sarda on Jul 3, 2015
i am distressed to inform you that i had recharged my internet pack of vodafone for rs.295 on 5th june via paytm. the payment was successful, cash deducted and yet my internet pack is not active... i want this to be taken care of immediately.. either my money returned or my data pack gets activated ASAP. Manjushree...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - worst internet speed

User
 ahkool on Jul 3, 2015
Respected sir/madam Yesterday I was recharged with RS 648 from my mobile there was written that unlimited 3g for 30 days at Rs 648 but after consuming 3gb gradually my speed get very much slow it become like 2g .there written after 3gb speed will be 64kbs but 64kbps is really worst.atleast give 512kbps.please improve thise. Thankyou...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Charged for wrong information given by customer care people

User
 chandru24 on Jul 3, 2015
Dear Vodafone Team I am your customer for past 15 years, But i am very unsatisfied with your company for past 2 month Your people called me on 26 April 2015 for change of data plan, i have also agreed to take the plan at that time as that guy promised me that this plan will change with in half hours but that plan didn't change, with the customer care reference i have used the plan for that month Again the the plan is activated at 2 may. your people have charged me for the wrong information that customer care given I have raised a complain your triplicane and TTK branch but still their...
Complaint comments Read comments Complaint category Banks

Vodafone India - Not Update my payment detail

User
 Ashishpatel1311 on Jul 3, 2015
Hello sir/Ma'am I made payment of rs 500/- to pay my vodafone bill on dated 16/jun/2015. Money was deducted from my icici bank account. Icici confirmed that from our side payment was done. But vodafone not give me any confirmation. so i want to make complaint against vodafone india. for my payment detail i am attached a file here below....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Demanding charges even after data card is dectivated and payment made.

User
 ADVOCATE JITENDRA on Jul 3, 2015
JITENDRA S DHAROD ADVOCATE HIGH COURT. REG NO. MAH/1213/1991. H.C. O.S No : 7467. 204, Harisadan, Mamlatdarwadi, Malad (west ), Mumbai-400064. Mob: 9820733766.. BY EMAIL. DATED : 02/06/15. To, HARISH GORE, ADVOCATE FOR VODAFONE INDIA LIMITED. YOUR REF NO: VIL-120E/May-18-15/HG/Gsp_m/P/566. SUB: Vodafone Relationship No.1.25655148, Vodafone No.9820126766. Sir, 1. I am in receipt of your mail dated 28/05/15 on 31/05/15 alleging that “as on 28/05/15 a sum of Rs.624.44 is due and recoverable from me”. 2. At the outset I deny that I have availed services of your client and in...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Slow internet response

User
 Darpan Jha on Jul 3, 2015
For my vodaphone 3g datacard number 9545016619 bought recently, there is no network coverage and slow response for the internet.It is already discussed with vodafone with complaint 1754234884 but didnt get any response in last 4 days. Please note that it is affecting my critical office work. Request to resolve the network issue in Oxy valley apartment phase -2, Wagholi, Pune - 412207 Thanks...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Negligence of Vodafone Agent in activating correct Data Plan and adamant stand by Appellate Office in remedial action

User
 hbasrai on Jul 3, 2015
Dear Sirs, I am extremely disappointed in the manner in which the Appellate office of Vodafone India at Delhi has handled my complaint no.ID 2573178670. They are not taking cognizance of the facts elucidated in my complaint and instead are adamant that what they have done is correct. I give below the facts of the case, which are as follows: 1. I had agreed to subscribe to the 375 plan as explained to me by Vodafone India specialised team member, one Mr. Mukesh at Delhi, co-ordinating for Snapdeal employees; 2. I had also chosen the number of my choice as discussed prior to subscribing; 3....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - call history of prepaid mobile number

User
 sukhbeer_singh on Jul 3, 2015
Dear Sir / Madam, call history of prepaid mobile number i want to get call and sms history of a vodafone prepaid number i.e., 9953428446 kindly make it as soon as possible on my email id, sukhbeer150670@gmail.com Regards, sukbir...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Additional VAS charges - 9643102174

User
 Sunil Saini on Jul 3, 2015
I got charged Rs. 308 for Surprise 'Value Added Services' in my data card connection. This is happening since last 2-3 months. I am well educated about how data dard works. I never clicked on any third party link nor download anything. I got bill for following services which dont even make sense from their names. Executives couldnt explain what I was charged for. Details are as follows: sf_tinytvw_w_77 4 times.= 308 Rs. Tried to complain by calling care, but Executives put call on waiting for more than 30 min two times before I disconnected. When asked to talk with seniors, the call was...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - no support

User
 aloksharmagzp on Jul 3, 2015
I have been paid the amount of 700 out-off 1000/- Because i got the waiver off of 300 rs due to wrong charges. 2 days gone Still my mobile outgoing is barred. 2 days has been gone but still you didnt restore my Mobile services.I mailed to Vodafone team. They didnot send any mail or call to me. I will shutdown 1000 no. of the corporate plan of my office employee. Badly services and cheating people...
Complaint comments Read comments Complaint category Telecommunications

Vodafone Store - complaint regarding not closing my number when requesting and now sending bills after 3 months and blocking my other number.

User
 akshita bajaj on Jul 3, 2015
I was having postpaid Vodafone no. 08377002274. I requested the company to permanently disconnect this number on 21st March''15. I paid the outstanding bill of RS.744 in March from my Card. and requested Vodafone to permanently deactivate and close this no. at Sector -14, Gurgaon Vodafone store. After three months passed of this incident. Vodafone have generated the bill of Rs.797 against this closed no. and forcing us to pay this amount. When I told them I requested for closing this no.., they say the request generated by Sector -14 Vodafone store executive was wrongly done and now they want us...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Company Doing fraud to there Customers

User
 Hunny Manchanda on Jul 2, 2015
I am Gaurav Manchanda from kota, Rajasthan my no is 86968881430. On 29 june 2015 Vodafone Company send sms to my number full talk time in 200Rs. I have recharged my number from 200Rs in same day., but Company gives only 172Rs . I have Complaint to Customer Care many times but they not giving any satisfactory answer and not credit back my Amount. That's why Company doing fraud with Customer. Regards Gaurav Manchanda 9587314649...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Fraudulent Billing - diappearence of credit balance

User
 seacal on Jul 2, 2015
This email is regarding the following two numbers 91-982009411 91-9820922001 Both these numbers are in my name, GIRISH L. PARIKH. In the middle of March, 2015 (before March 18, 2015), I personally went to the office of Vodafone in Navi Mumbai, near Vashi railway station. I spoke to a person (DIMPLE), to put both my phones on hold for six months. I am a non resident Indian, and SHE INFORMED ME THAT IT WOULD COST ME RS.50 PER MONTH ON EACH OF THE PHONE. SHE CHECKED THE REMAINING CREDIT ON BOTH PHONES AND TOLD ME THAT I HAD ENOUGH OF THE CREDIT BALANCE ON BOTH NUMBERS. NOT TO WORRY. ON 18TH...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Vodafone India - Balance deduction in fraud means

User
 Tabrez Moinuddin Sait on Jul 2, 2015
I have been using net on my number 9843354238 and I suddenly receive a message of Rs 49 deducted for hotshot where as I haven't activated it and I have no knowledge about what it is. It is very unethical way of earning money.. I want the hotshot service to be deactivate it at earliest and my money refunded....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Not refunding security money

User
 amargupta on Jul 2, 2015
I had surrendered my Vodafone number 7800038270 on 2nd April 2015. I was informed that the security money of Rs.500/- will be refunded after 60 days of deactivation. After 60 days I came to know from Vodafone, that the number was reactivated on 31st May 2015 and deactivated on 01st June 2015. They are not replying to my query, who initiated the reactivation without my request/approval. They are not providing any unique complaint docket number, when I called them on 198 today. There intention is to deny refund by any hook and crook method....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - regarding postpaid connection

User
 srishtikhanna on Jul 2, 2015
Myself Nikhil Sethi my number is +91-9999102803 this is prepaid number I requested to Vodafone to convert it to postpaid corporate connection. Recently I am in touch with one of your executive Shailesh his number is +91-9711885589 he told me that my postpaid connection will be activated within one day now its been three days my number is not activated yet ..and your executive did fake commitments which is not correct and I want you to take it on serious note take some serious action against this executive . Now am calling him he is not picking up my call he always disconnects my call this is not...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Against first time high costly bill.

User
 saifi.asif11 on Jul 2, 2015
Sir, kindly attention please my Vodafone is postpaid connection and first time very high bill is generate in may Rs-2800. no-9811526542 this no is 20years old . and we call to customer care executive they don't provide any types of relief Vodafone all employe are selfish and they always tell lie because on my no waiver complaint also in progress i paid my amount but waiver amount Rs-800 unable to adjust so we are in very difficult situation and i going to lose in my business. please do some thing and start my out going service and give me discount immediately other vise you dont take any action...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Fraud company Vodafone

User
 dilipbiswas2010 on Jul 2, 2015
Tomorrow again deducted of rs 32 / - from my mobile balance on 24. 06. 15 now i am totally disappointed and thinking that if not solve that problem i will close this vodafone sim. . . Sub - not any response from vodafone co. Dear sir i had already complaint against vodafone co. Regarding deducted amount. For it vodafone co. Reply me that your deducted amt will be refund but till date not update my mobile balance. By the way vodafone co. Message are mention below : - - - dear customer, your waiver of rs 45 against the service dnld - p_sal_lamef_f - 45 - sm has been processed and will be update in...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Generated bills with fine everymonth now my 600 rs bill reached upto 1200

User
 ajeet003 on Jul 2, 2015
My name is ajeet and i was using vodafone number in last company, details are here reference: vodafone relationship no. 8. 10008608. 00. 00. 100001 &
Vodafoneno. 8370008016.
My july 2014 bill was 606rs and i stopped my mobile service within july because i was leaving my job after that i got my bill amout was 706 in aug 2014 after that they send me october bill due amout had increased upto 1196 and in november bill it was 1296. Now they stopped but want 1400 amount. But i am ready to pay my actual bill which was 606rs because i stopped my service in july.
What should i...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - online recharge unsuccessful

User
 m2india_saurabh on Jul 2, 2015
Online recharge was done for mobile number 918587092017 (Delhi NCR Vodafone). An amount of INR 250 was deducted from my HDFC account but recharge was unsuccessful. Its almost a week now but no reversal of INR 250 has been received into my account which implies that the fault is from Vodafone. This level of service cant be tolerated at any level and it should be rectified as soon as possible. Need to either block/remove the online website for recharge if not functioning properly. Please take appropriate action immediately so as to avoid duping other customers. Saurabh...
Complaint comments Read comments Complaint category Mobile Service Providers

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