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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone - Billing issue for 9910021978

User
 vinaykaushal2003 on Nov 1, 2014
i have take vodafone connection with plan 200 RS in which company sales person say Plan for 300+300 Calls, and 500 MB data for one month, but when i receive bill then 300 call and other charges implemented in bill.But another issue arise for first month bill approx 250 rs bill for wap services when i asked then CC person say this is for WAP Services so i pay this amount.But in next month bill received for 2700 RS and 2200Rs of WAP service when i asked then again CC person say this is WAP services.When i checked bill then 1900Rs found in just one hours services but no data download in my mobile and...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Late activation and then disconnected, still balance remaining

User
 Ajitha953 on Nov 1, 2014
I purchased a prepaid sim on 15th October, they activated after 5 days after several attempts to reach them, and now they disconnected. The last time I used was on 30th 8.40am. The number is 9539723605. On 31st night I complained. The agent said it will take half an hr. But no use as usual . Still can't make or receive any calls or text a msg. Ajitharani ravindran...
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - New Corporate Connection: Activation Issue

User
 prashant726 on Oct 31, 2014
I have applied for a new corporate connection at 27-10-2014 but It is not activated till now. It is not first time. I have applied 3 times in a month but still I don't have a Connection. Case 1 (5 Oct-2014) - I applied to number portability idea to Vodafone for 2 numbers 9990144649 and 9990146489 - first oner is ported but not second one. Waited for 15 days but not ported. Case 2 (14 Oct 2014) - I applied for new postpaid connection, I submitted all required document to Vodafone agent, He gives me a new sim-card for mob no 9899501228. Waited for 10 days but not activated (Customer care told...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Again facing the same Network Issue

User
 sbhatia1984 on Oct 31, 2014
Its again a issue with Vodafone network. I have registered another 3G & network complaint with vodafone on 9/10/2014 ( reg # 2495788880 ). After repeated calls to Vodafone complaint number 198, the problem still exists. Now not only my 3G network is working worst, even the Vodafone network is also not working fine. I keep getting messages from my family & friends that my phone is coming not reachable or switched off while it is not. I do not why the companies are increasing the internet charges day by day while the service is getting worst. I want a complete explanation why this is so. Kindly...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - VAS automatically installed and amount deducted

User
 sanjukta_2014 on Oct 31, 2014
Dear Sir/Madam, on 25/10/14, I accidentally subscribed to my DALA VAS from vodafone (The service registration number is 1039422635) while checking out the scheme. Unfortunately, no details was mentioned about the scheme rather Rs 34 was deducted. On request, Vodafone deactivated the service right away on the very same day but the amount was not refunded despite, calling them up immediately. In the past, BSNL has always credited the money so why not Vodafone. Atleast, there should be WARNING stating the features of the services and the fees. How come anyone subscribe to anything without being...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Deactivating vodafone live service

User
 venkatesh__s on Oct 31, 2014
My name is venkatesh and my mobile no. is 9742031910. Automatically Vodafone live is activated on my mobile, i am sending message to 144 "CAN VL" when i send a message reply i was getting like this " Sorry, Service Could not be deactivated on your Vodaphone phone" can you plz help it out why it's happening like this.. already my balance has been deducted rs 70 and above from last two months... plz do it as soon as possible.. Is there any solution or I have to change service from Vodafone to some other service provider....
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - stoping the services of my vodafone corporate sim card

User
 jbmrki on Oct 31, 2014
hi my name is neeraj malik phone number:-9582811007. i got a message 4 days ago from vodafone stateing that you have pay your pending bill for the other vodafone data card number. 9873686704 for amount Rs..5397, when i called them they are saying that you have to pay the amount for data sim because it is under your id proof.i said that i never purchase any data sim because i already have 3G in mt sim 9582811007 .24 hours later they stop all the services for my number 9582811007 without giving me any call or notification .and i dontknow the reason why one number affect the other number ..and most...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Balance deduction without any reason.

User
 Avinash Pareek on Oct 31, 2014
In October Month i was using net but i did not press any link for which i should be charged. unnecessary Rs. 30/- has been deducted on date 08-10-2014, Rs. 49/- has been deducted on date 19-10-2014, Rs. 35/- has been deducted on date 28-10-2014, Rs. 49/- has been deducted on date 30-10-2014 from my main balance. when I call customer care and told them to return my money they have not returned my money. i request complaint cell to help me out in this matter and return my money. But no any action has been taken. Avinash Pareek, 9829818008...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unnecessary Amount Charged

User
 Vivek9868 on Oct 31, 2014
Dear Sir, We have a C.U.G. in vodafone, 5 of our members were charged unnecessary amount i.e. two internet plans were running on the same number. How can that be possible. We only get one plan to use but we pay for two plans. We have even not used a single bit of that internet plan.So why we should pay for that? This is how company charges such type of unnecessary amounts on their users? We want all amount refund on the respective mobile numbers mentioned below. Why should we pay for what we haven't use. We ain't gonna pay for that, or if we have to we will migrate our C. U. group to another...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - WRONG BILL AMOUNT CHARGED FROM LAST TWO MONTHS

User
 Yogesh9911026459 on Oct 31, 2014
MY SELF YOGESH KUMAR, HAVING VODAFONE NUMBER 9911026459 I had received my LATEST bill, you have charged Rs 250/- for Internet plan, which i already deactivated from my number, and i had not used a small kb from this plan, Please revise my bill and send me revised copy. In last bill you had charged Rs 467.16 in name of VF Mobile Connect, after many calls and mails you had promissed me that this extra amount will be adjusted in next bill, but you have not do this adjustment in this bill. Please adjust the same in this bill. YOGESH KUMAR 9911026459...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Recharge not complete

User
 Nitant mendiratta on Oct 30, 2014
I recharged mobile no. 9819610048 for Rs 350/- on 27.10.2014 thru Net Banking - Corporation Bank. The amount has been debited but the mobile has not been recharged. Could you please examine and help ? Mendiratta 9930999658 t.mendiratta@licindia.com...
Complaint comments Read comments Complaint category Insurance

Vodafone India - Huge bill above credit limit without informing

User
 DShiv on Oct 30, 2014
I have taken up a plan of 149 per month. I had got a 1gb free 3G data. When I consumed more than 1Gb, they charged me at atrocious rates. 1. They did not informed me that I have consumed 1Gb free data 2. They did not even bothered to stop when my bill crossed my credit limit of Rs 1500 3. They did not stopped me from accessing internet as they wanted to charge me a huge amount 4. As they have already stopped my service, When I asked them to stop my rental they denied to stop. Why should I keep paying rental when they have stopped my service? My cell number is 8806588822...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - charge two bill in one month

User
 jaydip1305 on Oct 30, 2014
Hi i am jaydip gadhvi. I bought corporate plan of vodafone before four months. I paid my bill regularly. Last month i got two messages for my bill payment. When i contact them they said we change bill cycle. So two bill generated. I called to customer care and i personally visit store for this problem. But they did not refund my money back....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Mobile Porting request

User
 Yogesh Kamat on Oct 30, 2014
Hello Vodafone India, I am pleased to bring to your notice about your pathetic customer care/call center who has disconnected my 10 calls about asking information about Mobile number portability. If this is the service you are showing us before porting in to your network, then I would request you to provide a disclaimer about it. I am really disappointed with the way your call center caters to requests. If you care about people like me then first train your guys to respond to potential and present customer request....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Offer Not Activated after recharge

User
 ChandanBenki on Oct 30, 2014
Offer Not Activated after recharge, I have got a msg likewise below "Recharge with Rs125 Get Unlimited 2G Data/28Days Instead of 550MB/18Days.Dial *121*7# to activate" Continuously for 3 days, so i regarded with Rs 125 but after that i got only 550.Mb Data for 18 days, i called to customer care for six times, they gave me the complaint number and told me to wait for 48 hours, but now they blocked my number in customer care...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone deducted Rs 99 for 2 billing cycles for mydala deals

User
 somantrupti on Oct 30, 2014
Vodafone has bee deducting Rs 99 for 2 consecutive months under section mydala deals and when raised a call for complaint, they simply say that it was due to my downloads but I have never downloaded or even visited that site. I got 2 sms saying i purchased some voucher for visit to singapore from mydala but I have no idea about it!! This is absolute fraud and the customer care isn't responding well too. I have bared loss of Rs200 so far and they are not even aying that next billing cycle owards thos will not happen. How do I stop this deduction from my next billing cycle?...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - DEDUCTION OF Rs 99..

User
 Ilhan on Oct 30, 2014
This is regard to the number 9738418096.I had my bal Rs 104..last night...but whn i chcked it in morning it has been deduced to 4 rs...i don know why these kind of unnecessary things happening...Whn i called them askin abt da same..dey r saying dat i ve accessed some sites which dey had costed me...but i have 5 gb data in my number now also...how is this possible...i think the company cheated me...plz justify this...this is a case of fraud.....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Migration request from Post paid to Pre paid

User
 waseemfuture on Oct 30, 2014
I had logged the Complaint a month ago with complaint no: and since then I had been asked to not make any outgoing calls, since then I'm getting False promisses from Customer Care dept that it wil be completed with in 24 hours. The Major problem with Customer Care dept is, 1) They are not in Sync with Back end team who does this migration. 2) They don't update there data bases & we have to start from begning to explain each & everything. Backend will do Migration only after Douple confirmation with requestor, *** Now here they Trick, Firstly they will try to Convince you at least...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone is deducting charges Rs 75

User
 machhidhiraj on Oct 30, 2014
Hi Team, Please help me. Vodafone is deducting chanrges Rs 75 for some MyDala service which i did not avail in the VAS. Infact I have not enabled any VAS. I have only enabled 3G internet service. When checking with customer care they told they can not do anything on this and there is no way to stop this....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Unfair Trade Practice by Vodafone

User
 Harishgoel on Oct 30, 2014
To, The Nodel Officer Vodafone Mobile Service Subject : Postpaid Mobile No.9997976622 Dear Sir, It is very unfortunate that you have changed teriff plan without informing me and have charged higher bill. It comes within the definition of offence of cheating & criminal breach of trust punishable under Indian Penal Code. It also comes within the definition of ‘deficiency of service’ under Consumer Protect Act. I was compelled to make a request of porting the above mobile number. You have received above request and have sent me a msg at 18.50 hours on 16-10-2014. By above...
Complaint comments Read comments Complaint category Telecommunications

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