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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - wrong download charges

User
 Elen on Jul 30, 2014
Hi, I have been a victim of wapvilla_ppd and hello1_tvall south .Vodafone have charged me 79 RS for this downloads in July Bill. I have never downloaded the application but they are telling it is downloaded by me. Please help Regards, Naresh...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - My outgoing blocked since 25th July

User
 Saad Hannan on Jul 30, 2014
To The Concern Person Vodafone I am having your post paid no. whose outgoing is blocked since 25th July 2014. I have called your customer care numerous of times but in return only getting assurance of 2 hrs, 4 hrs, 24 hrs, 48 hrs max. resolution time all in vain. Even I tried to call your Nodal Officer Mr. Manish number of time over 09709018278 for the resolution but he isn't taking the call. As this is my official post paid no. hence I am facing lots of problem and your technical team isn't provide the remedy for the same so please look into it on priority basis. Regards Saad...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone Dont even care to provide plan customer asks for and burden of bill is to bared by poor customer

User
 Sujatajain on Jul 30, 2014
On 4th of July my no. was being port in vodafone. But i didnt even get the postpaid plan i had asked for. is it so much to give the pan what customer desires. and now i have a bill waiting that is unecessarily higher then it was suppose to be. the whole month i lodged complains after complains and went to vodafone store, talked, msgd, sent emails, even chat but nothing changed. I am not at all planning to pay a penny extra for vodafones mistake....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - PORTING FROM AIRTEL TO VODAFONE

User
 sourabhshinde2007 on Jul 30, 2014
I ported my number from airtel to vodafone in may. after paying 100rs extra in my last bill before porting still there was remaining outstanding. IF my outstanding was not cleared how did they ported my number to vodafone. Now my number was deactivated on 28th july and i paid that remaining outstanding the same day evening. Still my number is not yet activated. i am facing many problems as i am unable to make or recieve any calls from monday....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Complaint : Rude behaviour

User
 sanju baby on Jul 29, 2014
Please train the customer care and ask them to behave in a kind way Customer care behaving rude to me for asking bonus cards, Different time customer care answers different bonus cards every time when i call . my number is 9739216169 ( Bangalore ) Called time - 10.00 pm Date : 29 july 2014...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - MNP Not completed

User
 salluujju on Jul 29, 2014
Dear Sir, I am Shirish Narayan Kamalapurkar & my contact no is 9970032056. I was using BSNL services and thought to switch to Vodafone, but seems I was wrong. A girl Kalyani with contact no 9823025039 from vodafone who raoms near senapati bapat road, Pune in front of corporate offices with pamplates of vodafone. I submitted all the documents which she also verified and provided me with nano sim, and after few days she called me saying "Sir, there is some problem with that sim, please return and we will provide you with new sim, for which I said yes fine, and when they provided me with new...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Plan Changed

User
 abhishek091 on Jul 29, 2014
Dear Concern, I am using 9953128403 which i bought before 10 days back. the vodafone executive miss Riya who is situated vodafone store in sauth ex part 1 new delhi 110003. Told me that i will 175 plan ( get st_cr_mv_e_connect_175 ) but she activated st_cr_mv_e_talk_175 plan and for this i sent many mail on corporatecare.delhi@vodafone.com but there is no any proper responce given to me. And my friend visited on your sauth ex part 1 store but they are not able to talk with me and also are not changing my plan. so there is humble request kindly look on it and give me proper response. Abhishek 9953128403...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - outgoing sms

User
 2179 on Jul 29, 2014
Outgoing SMS from my number 9811285377 got blocked from 27th july 2014 without any prior notice. When contacted customer care they say that it cannot be revoked it is blocked by TRAI. Have just sent forward messages to friends and relatives. Help me to solve this issue....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fw: VODAFONE SIGNAL PROBLEM

User
 Chandu Choudary on Jul 29, 2014
DEAR SIR/MADAM, I AM USING VODAFONE POSTPAID.SINCE 1-JAN-2014. I HAVE SIGNAL PROBLEM. I AM SO MANY TIMES GIVE COMPLAINT ON VODAFONE CUSTOMER CARE. BUT NOT RESPONDING ANY PERSON. PLEASE NEED FULL. V.GOPI CHAND 966 666 5151...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - bill update wrong-charges extra

User
 amar9999 on Jul 29, 2014
Hello every one my number is 9885665095, i have bill amount genreated on 25/06/2014 i.e 3560/-rs but when i have seen the itemised bill i was charged for isd call some around 800/- and call confrence around 2000/-, before making any use of isd calls i have callled up vodafone care and enquired about the charges and the executive told customer will be charged 25% of Isd call, for example if isd charges are 800/- so 25% of this amount will be charged and now after number of complaints they did not clear my bill mistake and deactivated my outgoing calls and making problem to customer..every time bill...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - mobile number portability

User
 amitabh on Jul 28, 2014
Pathetic service from VodafoneIN . No network most of time, unable to make calls, very bad voice quality. Raised concern many time and Vodafone Network engineer finally told that they cannot do anything to improve it.Opted to port out the number to other service provider and generated MNP code. After waiting for 7 days, vodafone rejected the request by SMS "Request Rejected by Donor as the Porting code does not match the Donor allocated Porting code for this number". Vodafone - you cannot retain customers by such cheap tactics. This behavior is the reason for loosing more customers. #vodafonesucks#vodafone...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - reverification

User
 Shubham999966 on Jul 28, 2014
Last month I bought a number 9999668851 from one of my nearest sim shop . It is a postpaid number . As per rules my telephonic verification was done. But due to some personal problem I went out from city . When I was out of city I got a message from Vodafone . It was written that the verification gone negative ans please resubmit your documents again. I resubmitted the documents but verification was not done . It is for seventh time re submitted my documents . I had visit more than five time in Vodafone store but they are not able to help me. When I call on 198 number and talked to customer care...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Vodafone is making money by this instrument from every postpaid user

User
 mayank_jauhri on Jul 28, 2014
Hi, I also have been victimized by this wapvilla_ppd, vodafone downlode since may 2014. Every month this has been charged in my bill, customer care have no idea how to stop or what type of downlode it is. Vodafone is making money by this instrument from every postpaid user. Kindly help...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Network and internet coverage problems

User
 DHAKSHINAMURTHI on Jul 28, 2014
Good ofternoon sir
As i am residence from ramanaickenpet village, vaniyambadi taluk,

Vellore district tamilnadu. Am i vodafone customer my mobile number was 9486435273. Our residence area vodafone tower not working . Net work coverage is very low . I will coplaints many time vodafone customer care and vodafane ministore but not responsiple...
Complaint comments Read comments Complaint category Utility Services

Vodafone India - No 9839010161 suddenly went out of service and re issued to someone else

User
 Madhavi1968 on Jul 28, 2014
Vodafone postpaid no 9839010161 issued in the name of sri yn saxena of mg -31 sector c aliganj lucknow suddenly went of out of service towards the end of may 2013 despite last payment made online on 2nd may 2013 via mbhickta@gmail.com for either 491 or 403(as another vodafone payment was made for 9839012042) On regular complaints made online and to the vodafone store we were told that the no has been deactivated due to non submission of KYC On going to vodafone store with relevant papers we were told that this number has never been in record and no such number exists It came as a shock...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Discontinuation of Internet Plan without any information

User
 gaurav027 on Jul 28, 2014
Dear sir/madam, I am a Vodafone connection user with number 9711***027, Would like to inform you, the mentally harassment given to me by Vodafone.I had opted for the corporate plan in which I was getting 2GB data (2G) in Rs. 98. On 27 June around 10.30 AM I received SMS stating that your Data Pack will be revised to 199 per month, on this I called and Checked with Customer care, I was told that your 2 plans of internet is running on your number, one is of Rs. 98 (Old one) and Another of Rs. 199. Customer executive named Ms XYZ told me that your Rs.199 Plan is activated by mistake and Rs.98...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Add extra usage charges into my postpaid bill.

User
 Lovish Chandela on Jul 28, 2014
Dear San, As i am a consumer of vodafone network and my bill is generate on 20th of every month.This time the company add 75 rs extra charges as download usage. When i talked to customer support they told me that the extra charges is due to you open an link and as you click on that particular link the charges 75 was added into your bill without any suffering and download and another customer support fellow told me that u have download something from java. Both the think are completely wrong i didnt do anything like this. Can you please help me because if we dont complaint now they will do the...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - False marketing & no assistance thereafter

User
 Viif on Jul 28, 2014
Dear Concerned, I am wondering that i am writing a complaint to a company which was once best in its area and i am its customer since past 10 years. My sister got admission in IIT Gandhinagar which was a proud thing for us. As she hailed from Rajasthan hence to get a local SIM was necessary and we were delighted that Vodafone has put up a kiosk to facilitate this for the new students. We have submitted all the docs required and purchased the SIM & the no. allotted to us was 9537347195. We were confirmed that it will get started in 2 days time. Its more than a week now and till now the...
Complaint comments Read comments Complaint category Business & Finances

Vodafone India - my connection stopped last 4 days

User
 tamilarasan99 on Jul 27, 2014
sir,
my name is tamil arasan from tamilnadu, vellore district, below mention both number is ur network post paid connection, if 9362943409, 9043002855 this both number another network to ur network transfered past two month before one connection and one month before one connection, both connection bill also paid on correct time, both connection same address, every month ur mobile bill also receive regularlly and one week before one address verification executive come and verify my address but that man that address is ok but my house is old so, stop that new got that connection and that ur...
Complaint comments Read comments Complaint category Business & Finances

Vodafone India - Charging without providing Service

User
 mak1312 on Jul 27, 2014
Hi, I am Mayur Patadia, using Vodafone postpaid connection. I am using a corporate plan of 375 which includes 1GB 3G data. They have charged me 250 in addition to my monthly rental for 1GB 3G data. So, as per their charging I should be getting 2GB 3G data usage, which I didn't get. I was switched to 2G after completing 1GB usage. So I requested to deactivate that additional plan reverse the charges in my next bill which they agreed on voice compliant done by me in June. But, they ignored my complaint & again charged me without reversing & deactivating the service. Next month they...
Complaint comments Read comments Complaint category Mobile Service Providers

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