Follow us
Log in        Register
     
 
Vodafone India Logo

Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
Go to Vodafone India:    Twitter  Facebook      

Vodafone India Complaints & Reviews

Vodafone India - Company charging Rs 850 complete data plan even though they deactovated data plan by themselves before billing date

User
 Rakhi Tyagi on Nov 24, 2014
I was using 3G plan Rental Rs 850 on my vodafone postpaid number. Yesterday(23rd November) I had purchased Samsung note 4 handset and I got a message from vodafone that I will be recieveing free 2 GB plan for 2 months and it will be activated within 24 hours. I didn't got any call from vodafone about how it will work. and today 25th November they deactivated my 850 rental plan and gave me 2 GB data. When I called Vodafone customer care and asked trhem the representative told me that it is my fault that I didn't read the instructions on box and I have to pay full 850 rental even though there was...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - ndtv Rs.98 deduction

User
 Vijay Js on Nov 24, 2014
I am a Vodafone customer from Bangalore. Vodafone has deducted a total amount of 98 for the stuff i never downloaded. The deduction are done for DNLD-D2C_NDTV_VALUEPK_49-NDTV of Rs. 49 adding to it DWAP_WAL_0049_PPU_FUT00130 of another Rs.49. To my surprise i realized about this when i was unable to make an emergency call and balance found to be Rs. 0.06 . Vodafone team do know the gravity of the reported issue and refund the deducted Rs. 98....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Bill Query

User
 raj74 on Nov 24, 2014
Hi, I have been using Vodafone postpaid connection since last 2months... i shifted to postpaid because the agent gave me a good deal, wherein i would not exceed more than what i used to recharge rs 500 approx in prepaid... However this completely went opposite what is happing.. my first bill was 716 rs, and this month bill is 959 In both the month what is common is that i have charged for downloading something which i have never done. I am saying that i have never done, and you people say that it has been done. Dont know how to prove that, but seriouly i have started hating vodafone.I am...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Over charge for internet plan 3G

User
 tcsplindia on Nov 24, 2014
Hi, I activated my 3G internet with basic plan for 1 GB for Rs. 250, and added a booster pack for Rs. 450 for 2 GB. I was billed for mi_cap_750_30d_r_promo_3g for Rs. 750 unnecessary. I will shift to Airtel as they are over charging. Nitin Singhal 9811237263 tcsplindia@yahoo.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - hold my services from starting and now asking for bill

User
 Er Nishant Thakur on Nov 24, 2014
hello i am nishant thakur.2 months later i have receive call from vodafone agent whose number is 8146961112.he convince me to change my airtel number to vodafone postpaid number. i am agree but only one week later vodafone stops my services due to address proof. i am calling agent that time he asking me 500 rupee but m not giving. now vodafone claim me bill of 353 rupees....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fraud Bill Of 392

User
 sachin kumar9 on Nov 24, 2014
Hello I am an existing customer of vodafone and in the latest bill i have charged an extra amount of RS 392 for some download like Wapvilla app, which was not done by me, even though i'm left with my mobile data. This is the second time i am facing the issue, if it continuous like this then the best way is to switch into another service. As of now i am not ready to pay the extra amount that you charged for the downloaded thing. I want you to re-evaluate the bill and reduce the necessary amount from the bill. For any queries please reach me @9811550537...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Postpaid Bill: Forgery

User
 Mainak N on Nov 24, 2014
I am a corporate user of Vodafone for last one year (using postpaid connection and Internet for last 8 Yrs). But suddenly in my last bill they charged Rs.99 for accessed some chargeable site which is absolutely bogus. I'm a frequent user of internet and obviously known to which are changeable or not! They were just cheated to me! And the time they customer care told that I accessed and downloaded the site at morning 8:42 (01/10/14) which was also impossible at that time I always busy for preparing myself for office. Phone no: 8551979444 Changed for downloading: hello1_tvallsouth Mainak Nag...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fraud bill of RS 99

User
 vusa.ravi316@gmail.com on Nov 24, 2014
Hello I am an existing customer of vodafone and in the latest bill i have charged an extra amount of RS 99 for some download like D2C_NDTV_VALUE app, which was not done by me, even though i'm left with my mobile data. This is the second time i am facing the issue, if it continuous like this then the best way is to switch into another service. As of now i am not ready to pay the extra amount that you charged for the downloaded thing. I want you to re-evaluate the bill and reduce the necessary amount from the bill. For any queries please reach me @9052398550 or 7416474117 Regards Ravi...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Very Bad Vodafone Service

User
 priyanka raval on Nov 24, 2014
Before few days I got call from Vodafone Executive name "SANJAY" having number: 09687606699, regarding converting the vodafone number from prepaid to postpaid and the executive of your company has explain me so many good scheme and after hat i have chosen one plan of Rs. 149 and the data pan is Rs. 299. After that my post paid service has been start from 21st November 2014 (2:00 pm) and when i visited vodafone store they confirm that my data plan will be started within 48 hours but it has not been started even after 3 days. its really very unprofessional that from 3 days i am continuously calling...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - I have been charged for unrealistic disclaimer by vodafone..

User
 eranil2u on Nov 24, 2014
I have charged for Rs 523 for some downloading charges (known as wapvilla_ppd, vuclipindia_pack75, shotformat_dwnlp_9) in my postpaid bill for the month of November. When I asked with customer care they said I have downloaded these apps from vodafone mobile connect hence charged. Vodafone is stating that they are unaware of the application which I have downloaded, even they will not able to trace the payment to whom they have made. It is vodafone's trick to fetch money from customer's pocket. It's not 'Power to you'. It's all about 'Bluffing to you'....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - NO SIGNAL IN HAND SET

User
 AKSRS2007 on Nov 24, 2014
Sir, My mobile no.is 9736486757 from HIMANCHAL PRADESH (SOLAN), now i am not getting any signal from from your tower in mobile and i have changed this SIM in another running handset still problem same, so, please check and short out this problem at earliest possible, regards, A.K.Shukla...
Complaint comments Read comments Complaint category Business & Finances

Vodafone India - Fraud charge of Rs 198 against some download

User
 Pon Divya on Nov 23, 2014
Hello, I have been charged rs.198 on d2c ndtv value pk &d2c shotformats_ti on 04/11/14 on my number 9884841010.I didn't download anything I want my bill to be re evaluated .Also make sure any such fraud should not happen again. I am going to port out from vodafone if no proper action is taken. Also i want to bring it to your notice that i have searched online and many number of cases have been reported for the same fraud. Thanks...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - VODAFONE WAPVILLA_PPD

User
 SAUGAT KAR on Nov 23, 2014
VODAFONE _WAPVILLA_PPDHi, I have been a victim of wapvilla_ppd.Vodafone have charged me 49 RS for this and more downloads in Sept and Oct Bill. I have never downloaded the application but they are telling it is downloaded by me. Vodafone disconnected my phone after keeping it on hold for 25 mins. They never gave any explanation on the same. Vodafone if you are listening please do something about it. Its fake billing that you are adding on my bill evey month. SAUGAT KAR, MUMBAI (POSTPAID) Post Paid Number : 9820307716...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - very worst 3g experience

User
 venkateshvenkatesh on Nov 23, 2014
Im venkatesh .My no is 9655156275. Recently I have ported my no from airtel to Vodafone. I put 3g data of 1gb. But its very very slow speed.its working like 2G network.i never expected this. Now im counting days to change the network.even im in city only.video buffering is very poor. Downloading speed is very worst....
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - Fraud Bill received.

User
 Neer Lodhi on Nov 23, 2014
Hi Team, I have a Plan of 275 monthly rental in which benifit of 1000 STD/LOCAL/Roaming min has included but in month of October Vodafone team send a wrong bill . 1000 min has not deducted from my account . When i complained they did not give any satisfactory answered and denied to deduct those min. Mobile No: 9711004135...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone - Bad conversation

User
 nsjadaun on Nov 23, 2014
Respected Sir my name is Nagendra singh. Sir I have airtel no. 9935927283. On this no I recieved a call from a unknown no. of vodafone is7408635816. on dated 23/11/2014 timed approx 10:00 am Firstly he gave me a missed call. Then I replied him he said sorry i said its ok. But after 10-15 minutes he calls me and abuses me very badly. How disgusting is this. Even I am not react badly then how dare he to talk me like this. I want from you that warn him and say to him do not do this to anyone more. But actually I want his exact location....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - False download charges in bills

User
 djachayan on Nov 22, 2014
I have 2 vodafone postpaid connections 9xxxxxx810 and 9xxxxxx401. In the monthly bill for Oct and Nov 2014, I have been charged Rs.99/- under an item "download". When I called up the customer care, they said a file has been downloaded named shotformat_dw****** for which Rs.99/- were charged. When I asked them what this file is, they had no idea. They said it could have been a chargeable item which I may have downloaded from a website. However, I did not download anything that was chargeable to my carrier. I have a 3G datapack of 1gb, and my data limit had not exhausted. They don't even know if this...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone asking money after my number is ported

User
 Varunbc on Nov 22, 2014
I have a ported number from vodafone 9886863082 to airtel, when i ported the number from vodafone, they told me the dues are cleared and my number was ported, now after some months they are sending me an email that i still have some amount to pay and i need to pay else they are threatening that they will disconnect my services and take actions. Please take the correct legal actions against the vodafone for the harrasment they are causing.....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - giving faults bill

User
 jogykj on Nov 22, 2014
Sir, Since 4 months I am paying Rs 499/- extr amount withuot knowledge. Initially I was paying around Rs 500/- . Scheme was Rs299/- post paid, I was getting bill every month. But since last four five month I was only getting SMS and bill is around Rs 1000/- . I was thinking that since I went out of state It was roaming charge, But when I checked I could come to know that they added Rs 499/- every month withuot my knowledge.My one more complaint is that since they added Rs 499/- they never sent me bill on by post which clearly indicate they intentionally added Rs 499/- and I should not come...
Complaint comments Read comments Complaint category Utility Services

Vodafone India - Wrongful Deduction of Roaming Rental and Roaming SMS

User
 hddhagai on Nov 22, 2014
Let me start on a very sour note by telling that i feel you have not looked into my email properly that i have sent earlier regarding the issue. In my emails dated 14/Oct/2014 and then again on 25/Oct/2014 I have sent you the details that I had picked up from "My Vodafone" portal and also had sent you a screen of the portal, below are the details again and also attached is the screenshot. below Service name Start time Destination Duration Usage value Post call balance RSMS 21-OCT-2014 01:33:27 PM 12320003 0 15 RSMS 08-OCT-2014 06:40:21 PM 12320003 0 15 Can you please...
Complaint comments Read comments Complaint category Mobile Service Providers

Share this page with others

  
  

Recently Discussed
3 hours 58 minutes ago
Vodafone India
NOC/No Dues/Settlement: Incorrect Letter Issued
6 hours 11 minutes ago
Vodafone India
Fraud Bill received.
7 hours 26 minutes ago
Vodafone
call details
10 hours 3 minutes ago
Vodafone India
Unauthorized charges in my account
12 hours 50 minutes ago
Vodafone Prepaid
INCOMING & OUTGOING CALL DETAIL