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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Wrongly deducting my balance

User
 Guru03041989 on Dec 20, 2014
My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not got any message, when I called to customer care they just say I have clicked some link and balance got deducted but they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without knowing what app I have downloaded, please help in refunding my money, This month I had started using 3g and had recharged for 500rs, but here after...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - balance deduction while surfing using 3g data pack

User
 Guru03041989 on Dec 20, 2014
My balance has been deducted 2 times in 5 days while surfing Internet even though I am on 3g data pack, first time it was 95rs and 49rs for some WAP download, but I am sure I have not downloaded it and also I have not any message, when I called to customer care they just I have clicked some lint and balance got deducted nut they dont have any Information on about link, and they are not taking complaint, how can they deduct our money without knowing what app I have downloaded, , This month I had started using 3g and had recharged for 500rs, but here after I have decided not to recharge money...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - No one cares for customer at Vodafone

User
 Parvinvij on Dec 20, 2014
I have post paid Vodafone mobile no 9899521000. I have been requesting customer care to send me Nano sim for Apple 6 . On 16th I received Sim, no of which was different from what Vodafone had in their record. The executive confirmed that new sim will be sent. To my bad luck on 18th I received Macro Sim . Again the executive confirmed that nano will be sent & i will receive in 24 hrs. Till today not received and like a fool I called up customer care again in the evening to know what wrong I have done. Executive informed that sim has not been sent . Will someone at Vodafone tell me what I should...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Still Receiving bill after connection closure - Mental Harresment, Wastage of Time/Money

User
 AjayAryanVerma on Dec 20, 2014
To Vodafone Team, Inspite of regular follow up (Since Sep 19, 2014) with Vodafone customer care, my connection is not still closed and I'm constantly receiving bill for number 8795008895. Really I'm going into mental agony and irritation when I see mail from Vodafone for bill. I have been always interacting with Vodafone team for connection closure but it didn't get closed till now for which I m really very surprised. I'm again summarizing all the activities done from my side for connection closure: 1. My father visited Vodafone customer care shop (alambagh) and registered request...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Fraud in billing and fake charges in bills

User
 sumitrajbest on Dec 20, 2014
Vodafone India added fake incoming call charges during international roaming in my latest bill on my number *******903. Even I didn't received any calls on the international roaming, but As per bill21/11/14 12:39:37 Malaysia-Cel 08376802092 1:07 14021/11/14 12:45:16 Malaysia-Cel 09818217402 0:12 7025/11/14 16:35:52 Malaysia-Cel 1171638600 37:40 266025/11/14 17:13:32 Malaysia-Cel 1171638600 19:24 1400I got miscalls from 08376802092 & 09818217402 but I didn't attended calls from both number.I never get any call or miscall from 1171638600.When I tried to make call to 1171638600 many times to check,...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Not refunding my deducted money

User
 Arun_Balaji on Dec 20, 2014
Yesterday I was activated 1GB 3G Internet pack and it was activated before that i have requested for one day 3G pack using *121*08# this code was given by the customer care center and i dialed but it shows invalid MMI code so i activated 1GB 3G. But by today my Internet pack was overwritten by the new Internet pack that i was requested earlier before activating 1GB pack. Based on this i have called customer care their were speaking like a machine and not at all responding.They were not refunding my money too. And like happened many more times last time they were detected 40Rs. for activating...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - REG: Mental and Physical Harassment and Service termination.

User
 Rahul030987 on Dec 20, 2014
This is in reference with my mobile number 9999921211. Name : Rahul Mathur First of all the customer service executive are not able to come up with any sort of solution to my problem. Last week I was travelling to Dubai from the 13th till the 19th. Before leaving I had activated my international roaming services on number. From the 13th till the 17th of December my services we working normally. On the 18th morning, there was a no service message displayed on phone. On enquiry, on which my call was transferred to 3 different people all of which had no or half information about my issue...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fraud & Theif Vodafone Charged Fakely .... ITS END OF VODAFONE IN INDIA

User
 Amit Ashara on Dec 20, 2014
To Ms. V Rodricks / Ms JP Mundkur & the thief (Vodafone) Vodafone#9821866412 - I am not going to pay the bill, take what ever action Vodafone wants to take. As per the subject line hope you understand the frustration level, issue with bill period - 07/11/2014 - 06/12/2014, Bill amount - Rs.2, 821.19 (which is hell), you people just fool in coming to India, what you think such a big company will come to India & will thief India customers like this. This is going to consumer court & press media & where ever i can take to close Vodafone from India. Problem...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Balance deduction without any reason

User
 shivamnmit on Dec 20, 2014
Hi.My vodafone no is 9986619968. Without any reason vodafone deducted 100 rs.When i talked to executives they didn't get any proper solution.my issue is 100 rs has been deducted from my balance without any reason.When i told to executive to take a complain, she did not do that. I dont know whats problem with vodafone people. Really bad service from executive....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - ने ट पैक

User
 VIJAY6378 on Dec 19, 2014
श्री मान मैने दिं०10/12/14 को 249/= का नेट पैक रिचर्ज कराया था उसमे मुझे 1300 MB नेट यूजर मिला था। वह अभी खतम नही हुआ था कि गलती से 16/12/14 को टाप अप कि जगह 24/= का नेट पैक रिचार्ज हो गया जिसमे 100 MB नट यूजर मिला मैंने ध्यान नही दिया पर 18/12/14 को मेंरा नेट यूजर 0000...
Complaint comments Read comments Complaint category Other

Vodafone India - No Help From Customer Care

User
 jay8291 on Dec 19, 2014
My name is Mahesh. Number - 9833701701. I recently recharged with a SMS pack For Sneding SMSes to customers. But When i tried to send the sms it showed sent from me but never reached the customers. i tried sending to my other number then also failed. only small messeges like hii, hello, how r u are getting delivered. but not the big ones. after contacting customer care, i got a reply like its your problem not ours. The receiving problem can be in one customers numbers. Not to the 1000s of all. But still not a proper answer i received from Customer Care. I would like the customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Overcharging of Rs 850 for internet

User
 Vijayvir on Dec 19, 2014
Hi. I am Vijayvir. My Vodafone post paid number is 9873544785. I am using this number since 2008. In my last month bill vodafone have charged me Rs 850 for (mi_cap_850_30d_R_promo_3g) some Internet promo pack. Which I never activated. I am very much dissatisfied with this kind of over charging from Vodafone. My personal experiance with vodafone in last 7 years never good. Regards Vijayvir Area Manager Honda Motorcycle & Scooter India Pvt Ltd +919873544785...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone India - Vodafone and hello1_tvallsouth_ doing fraud

User
 Slesh Mulchandani on Dec 19, 2014
i am Vodafone pospaid user for Mumbai circle and i am using 3g connection. i have been charged for the same service hello1_tvallsouth_ this month for Rs.30/- and wapvilla_ppd & d2c_ndtv_valuepk_9 this month for Rs. 300/ and i have never used this service and Vodafone has charged me without my consent and when i have contacted the customer care they are saying that i have clicked this service while i never browse through my phone.This is totally a fraud done by Vodafone and hello1_tvallsouth and i want my money to be refunded asap.My contact number is 7666612262....
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Extar Rs.99/- charged in my post paid bill for d2c_shotformats_ti

User
 RUDRAPRATAPM7 on Dec 19, 2014
, Hi, i am Rudra, i have been charged an additional Rs.99/- for downloading d2c_shotformats_ti from my mobile. But i really don't know what is this. i called the customer care but they are also not giving any clarification, just informed me that i had used the service from that link and charged Rs.99/- please help. Mob-9999001801...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - charged for downloading services which i have never used

User
 jitu.ait on Dec 19, 2014
Dear Sir / Maidam I Jitendra kumar (my cell no. is 9759007471) want to say that vodafone charged me for downloading D2C_ndtv_valuepk_9, Deals_mydala_99, D2c_mydala_99 and myplex_ap_100 services. An amount of Rs. 397.00 charged for downloaded above services which i have never used. Whenever i talked with vodafone custmer care they told me that you can not make any complain regarding this. You have to pay for this. Kindly solve my problem and tell me what to do in such cases. Thanks and regards, Jitendra Kumar Mob No. 9759007471 Email id jitu.ait@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - inflated bill

User
 kavitalsharma on Dec 19, 2014
overcharged and that too above my credit limit. Their customer care representive never bother to call existing client rather trying to make new clients. I ported from Airter Prepaid to Vodafone Postpaid and felt cheated from the fist month. Never opt for Vodafone Post paid, they will charge you GPRS bill which will give you hell of a shock. Kavita Sharma Noida...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - postpaid corporate number not active

User
 tanmay25 on Dec 19, 2014
Hi, my name is meenu and i am from Bareilly uttar pradesh, i am having a corporate connection which is not active from last 2 months because there was some documentation part missing.Now almost a week before all the documentation is completed but still the no. is not active.I am having the no. of your concern person 09997864445 .he is saying to me from last 4 days that the no. will be active, but i am not getting this that why is it taking too much time. below is the no. for which iam facing problem.. 9536007595 regards, Meenu agarwal 9897208666...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Activating the plan without asking and not deactivating it and giving over bill every month.

User
 ajaymenghani on Dec 19, 2014
It is the second month that they had made too much bill amount. last month they had started 2 plans of 199 2g pack and 250 3g pack on my number. which I had told them to deactivate several times by calling them. after deactivation also i had to pay the bill for the plans which i never used or activated. Now again this month(December) they given me a bill of Rs 1234. which is not acceptable. once I called them they they said we have added rs 823 by mistake which will be assorted soon. but on the next day they have stopped the outgoing calls of the number and said you will have to pay 800/- to start...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Amount wrongly being withdrawn as charges

User
 Ajay Kum on Dec 19, 2014
From October 25 till date I find following wrong charges being deducted and that also without basis. 1.Rs 175 deducted for October 28 to November 10; 2. Rs 16 deducted on December 12 and that again has no basis: 3.Internet charge deducted of Rs 179 on December 12 oand no facilty extended for this. Looking forward to getting credit for above. Regards. Minu...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Charge being wrongly dducted

User
 Ajay Kum on Dec 19, 2014
From October 25 I have noticed amounts being wrongly deducted. For this I complained to Vodafone and e-mail reply justifies the amount deducted as correct. Just letting you know that from October 25 to November 10 there was deduction of Rs 175 which is wrong and which should be credited back.. Again on December 12 there was wrong deduction of Rs 16 which should be refunded. That company took Rs 179 on December 17 for internet facilities but same is not being provided.' Looking forward to attention. Minu...
Complaint comments Read comments Complaint category Mobile Service Providers

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