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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Careless behaviour of vodafone store Model Town.

User
 v.gupta on Mar 31, 2015
Hello, This is vikas vodafone customer from last 5+ years with sim no 9953495951. From last 1+ year i switched to vodafone postpaid plan and paying my bill on time every 14th or 15th of month. Last month on 15th march 2015 (19:09:32), i maid my bill of Rs 465 on line through vodafone quick pay with payment id BSBI3705978322, and got transaction success message from vodafone. But i got shocked after reciving a messege from vodafone saying pay your bill to continue your service 20th marh, since then i am complaining on regular basic to vodafone customer care but dint got any response from...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - deduction of rs.100 regarding

User
 MANIVANNANOMALUR on Mar 31, 2015
sir, my number is9655533443 i have noted that an amount of rs.100 has been deducted . i have dialed customer care and noted that the amount has been deducted for the number 7080810163 . i verified my dialed list and there is no number and am sure that i have not dialed to the above said number. moreover i regret to inform you that on 21st march i have noted that an amount of rs.200 has been deducted in the same manner . i have launched a complaint and for that i have not received any proper response. atleast i hope that you will response for this complaint immediately...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - inappropriate cut in balance in mobile

User
 Viveksingh43210 on Mar 31, 2015
Dear sir, last night (30/03/2015) at around 9:30 p.m., i use vodafone net service on 8052506354 for 6 seconds, they provide 4kbps speed and charged me for downloading 78 MBs in 6 seconds, and charged 156 rupees, so i requset you to kindly do something as soon as possible. Thank you yours faithfully 31/03/2015 Vivek Singh Student B.H.U. 8052506354...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deactivated my Phone number

User
 Fantasy52 on Mar 31, 2015
Hello Sir, I was using Vodafone prepaid number from last one year (8446825228) 20 days back i converted into Post paid (corporate plan), I submitted my Passport copies, Pan card and photo and they activated my service. It was all good for 14 days then suddenly they stopped my sim without even notifying me. When I called in they told your verification has failed and the irony is No one from Vodafone even came for verification. I am calling everyday to their customer care but no progress. I have submitted Letter for postpaid connection from the IT company where I work but still from...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - THE WORST NETWORK SIGNAL PROVIDER & VODAFONE STORE EXECUTIVES NOT RECIEVING THE CUSTOMERS PROPERLY.

User
 manikotha on Mar 31, 2015
Dear sir/madam, I have taken a new Vodafone post paid(09962994345) connection on 21-03-2015 at Chennai NANGANALLUR VODAFONE STORE. They have offered me the vodafone red-699(plus service tax) plan mentioning that high speed 3G all over chennai & they have charged me for that but since from the dayi have taken the connection im not getting even 2G speed which i used to get from my previous service provier i.e, AIRTEL These people have stopped my outgoing calls with out intimating me the reason suddenly on 30-03-2015. On 30-03-2015 at 7.45 pm i have gone to the store...
Complaint comments Read comments Complaint category Internet Services

Vodafone - network related issues and internet issues

User
 nikkk2105 on Mar 31, 2015
I am complaining for more than a month now but still my issues are not resolved. I am unable to connect a call at one touch. I have to redial it 10 to 15 times and then it gets connected.I am unable to surf internet. This is very unprofessional behaviour....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - false information on Recharge

User
 ManojKrishna.cse@gmail.com on Mar 31, 2015
I got a call in the yesterday evening, saying that on recharge of 251, I will 1 GB 3G data along with that 150 rs/- talk time as well.In the morning I have made the recharge only 1 GB 3G data activated.after that I have called to vodafone complaint care they told me it will add after 4 hours of the recharge, but it didn't happen again I made a call to customer care they are saying it is 201 rs/- recharge not on the 251rs/- . because of this false statement I lost 251 rupees....
Complaint comments Read comments Complaint category Airlines

Vodafone India - Deactivation of No. 9830513123

User
 somnathn on Mar 31, 2015
Respected Sir, I have decided to use Vodafone internet 5 GB unlimited plan 850 (3G post-paid plan) for my personal projects and accordingly a new sim bearing no. 8697513123 was activated on 04/12/2014.From the inception, I have started facing problem using the connection from my Vodafone dongle (ZTE K-3770-Z). First due delay in verification I am unable to use the connection for nearly half of the month. After that during usage the new SIM has started showing different RAS error codes (e.g. 630, 770 etc.). I have also noticed, most of the time I am unable to use 3G network as it is connected...
Complaint comments Read comments Complaint category Broadband

Vodafone India - Look@it service started automatically and money has been deducted

User
 Prags85 on Mar 31, 2015
First, please keep some professional customer care executives(CCE). Your CCE quality is degrading day by day. They do not know how to speak and the only thing they know is arguing. Please provide quality training and people at customer touch points. The message reads as "Hello! Look @ it services is now active on your number, as requested. This service is valid till 12-04-2015 and a 15 days rental has been deducted. Your Current balance post service activation is rs. XXX.XX To deactivate SMS STOP to or call 155223 (Toll Free)." I have no clue from where this service got activated. I never...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Network Related

User
 souravmondal1986 on Mar 31, 2015
Dear Sir, I am already inform to Vodafone customer care on dated 30/03/2015 at 16.40 hrs. Complaint Registration number 1697256636. But 28/03/15 to till date network not available in this Area. Please look in to this matter as soon as possible. My Current Address Vill-Valdubi, P.O-Nildih, P.S-Raghunathpur, Land Mark DVC Power Plant Pin-723133...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Disconnection of Vodafone postpaid number 9819965969 - Mumbai

User
 krishna231280 on Mar 31, 2015
Dear Team, I am tired of running around just to disconnect my post paid services with Vodafone. I have called numerous times to Vodafone since February 2015. Eventually I was successful in permanently disconnecting my services with no more Bills from Vodafone last month & I was told by the Supervisor that I won't receive any further bills. Today I poen my mail box and I see a new vodafone bill. I called customer care again and the representative named 'Dablu' (that's how he spelt his name) gave me a reference number 1698610668 (date 31/03/2015 time 11:05am) and stated all I have to do...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Charging after disconnecting subscription

User
 KritikaSingh on Mar 31, 2015
Hi, I was a Vodafone Postpaid customer and disconnected my data plan in July 2013. I converted my postpaid vioce plan to Rs.99/monthly plan as I was moving to Singapore but still wanted to keep the number. I went to the Goregaon Vodafone store to do the same and was assured that it was done. However, until mid 2014, I was being charged Rs600/month for data plan. I repeatedly get emails saying I have outstanding payment of Rs 2747.35 and when I ask about the breakdown of charges, no one ever responds. My Vodafone number was - 9619892567 and Relationship number 1.25122327...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - VODAFONE REACTIVATED MY DISCONNECTED POSTPAID CONNECTION WITHOUT MY CONSENT OR EMAIL

User
 chat2amit on Mar 31, 2015
My connection was blocked on 27th march s per last confirmation and my request to Vodafone. BUT VODAFONE HAS REACTIVATED MY CONNECTION WITHOUT MY CONSENT AND REQUEST WHICH IS BOTH ILLEGAL AND INETHICAL, I WILL NOT PAY ANY FUTURE BILL OF VODAFONE FOR ACTIVATING MY CONNECTION BY COMPULSION AND NOT BY MY REQUEST, HOW CAN VODAFONE DO IT? MY RELATION WITH VODAFONE WILL BE SPOILT AND FOR ME VODAFONE CHEATED AND FOR VODAFONE I WILL DEFAULT ON THIS LAST BILL. THIS WILL CREATE A COMPULSION FOR ME TO NEVER TAKE VODAFONE SERVICE AND CONNECTION.. AND YOU WILL LOOSE ME AS A CUSTOMER FOR LIFETIME.. CURRENTLY...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - regarding poor network no service

User
 foramdalal on Mar 31, 2015
Vodafone have been d most reputed company in recent years.. Still according to me ur d worst network providers.. I live in surat, gujarat n that too in one of d porsh areas.. Still i get no networt at my plc.. Wat do u thing v r fools to pay whatever amount u decide for packages n get no service in return??? My whole family is using vodafone n having same problem.. N if this continues v seriously need to change the service provider.. N nt nly dat.. I would suggest everyone in my contacts to quit vodafone.. I have seen recent complains n i dnt think m d nly one complaining..i dnt even get sufficient...
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - Have not support from last 4 months

User
 rsjapatidar on Mar 30, 2015
I do have 5 connections with Vodafone. At my place Vodafone network is really poor. I called Vodafone several times, I did lots of complain however have not get any further response. (Complain No.1. 819249740 2. 815367210) Vodafone promised me there will be network booster installed at my place however they started ignoring my calls, putting calls on hold for 31 minutes. Today I called up to disconnect 2 of my connections and Vodafone told me that this is not valid reason to disconnect your connection as Vodafone can not do anything that you are not getting network at your place.If Vodafone...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - regarding balance

User
 bilal ahmed264 on Mar 30, 2015
sir.. i got a message of full talk time balance of 80=80 on 27-3-2015 from vd-611123 n i recharged at 29-3-2015...i got balance of Rs68.2 on the spot but remaining balance i didnt get yet... then i called to customer care... there harish n prushotam told me that u would get remaining balance next 24hr...when i called after 24hr sunil told me there is no such offer on ur number... so i just want my remaining balance as soon as possible... pls sir credit my balance as fast u can... thank u......
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - call drop,network weak.voice clearity & bill amt

User
 arun mitkari on Mar 30, 2015
complaint several time to 111 & shop from last 2.5 month but no any action on it.. i m feedup. i think its wroust service ever seen, if problem not solve m going to chang the service provider Arun Mitkari 9422006537...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Recharge for RC 76 (Roaming pack)

User
 Mohammad Asifuddin on Mar 30, 2015
Hi, I Live in Mumbai. I am following up vodafone customer care to solve my problem. I had done RC 76 on 08/Mar/2015 to activate my roaming. But till now they did not solved my problem and my balance getting deducted for incoming calls 0.75 p/min and outgoing calls 1.50 p/min. I have done two times of RC 76. When i call they will register compliant and will call in my office timings. I clearly told them to call before 08:00 AM or after 07:30PM. I tried to change the network from MNP. But when i tried that by sending message to 1900 by typing PORT 9885556130. It showing error. These people blocked...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - False Promise / Wrong Bill / No Response / Phone Harrasment

User
 krit04@yahoo.com on Mar 30, 2015
I had purchased 3G Red plan and i was told there will be a good coverage in my area ... However there was no coverage ... I complained and requested them not to bill me for RED plan ... However still got the bill ... I have sent them more than 5 email which are not responded to and i am getting call for the bill. Y should i pay when i have not used the services at all ... I was Lied about the network and was sent bills inspite of no usage of 3G ... Also ... my emails were ignored and called for bills ......
Complaint comments Read comments [1] Complaint category Telecommunications

Vodafone - High rental plan and no response for bill statemwnt

User
 shiv sakkarwal on Mar 30, 2015
I am a consumer of vodafone I am not getting the bill statement for my vodafone no.8447918499 but, I have not received single bill statement, though i have given my address and email address my bill amount comes very high and I have booked rental plan Rs.300/- but now they are sending my rental plan of Rs. 900/-...
Complaint comments Read comments Complaint category Mobile Handsets

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