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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone - extra deduction without use NDTV service

User
 satbir sing chauhan on Nov 28, 2014
dear sir i am satbir sing chauhan using a vodafone no 9873893876.since last night 27/11/2014 vodafone deduct my balance 49 Rs.for NDTV service without any reason.i don't knew what is this NDTV service how to use it i was call vodafone care no. 198 on 28/11/2014 at 1:38pm Mr Rahul sharma executive of vodafone cce told me that it is a containt provide on internet if you click it will be chargable we are not responsible for that . i am totally dissatisfied with vodafone service this is not my 1st time this is 4th time vodafone deduct my main account balance with any cause.they making fool the...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Any customer care number is not working from last two weeks

User
 Sk Mosaib Ahamed on Nov 28, 2014
Hi Sir/Madam, I took a new vodafone connection two weeks ago & after the new sim activated. I got so many massages which says so many thing is activated on my vodafone number(8376074356) which I don't want to activate. So I have some querries about this services. So tried to called customer care numbers from past two weeks and I'm not getting any connetion on customer care executive. So I send mail on 25th Nov, 14 and after two days I got reply of mail but that is also not satisfatory. Saying that your problem will solve. But if I tried to connect customer care number my call get cut automaticaly.So...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Service

User
 veeragopalarao on Nov 28, 2014
Dear Team, my name is Vera Coppola Rio gad dam, I am using vodafone service for last 2 years Corporate sim, ( ph no-8886556590) recentaly have purcahsed new corporate Sim ( ph no-8886556563dafo) excitive as telling Old & new connection are merging opation is availible, plz raise the request on Corporate care, last two months so many times, but still problem not resolve, local executive also not respond ( not pick up my phone) when I call the Coustmer care he said plz pay unbillid amount next month we will do, but last two months 3 times I will pay UNBILLED amount,...
Complaint comments Read comments Complaint category Banks

Vodafone India - Rs 49/- deducted without knowing & before reading plan

User
 tarun-meenu on Nov 27, 2014
Sir, I, Meenu Gupta, mobile no- 9811339496 Yesterday i recharged my mob. By Rs 110/- (full talk time) After few hours i was checking other benifits at *111# After pressing it it shows 1 2 3 4 5... to read about the plans and after that if you agree than press OK to select the plan But when i pressed button 2 to read about the plan It straighly cut my Rs 49/- without reading & accepting the plan.what it is and for what use. Without knowing about the plan, how a reputated co. Can do so. From last one and a half hour i am trying to complain this thing at customer care, but no reply, kabhi...
Complaint comments Read comments Complaint category Work at Home, Part Time Jobs

Vodafone India - Broadband plan charges

User
 Khursheed Hussain on Nov 27, 2014
Team,


The November month bill changed to me includes 3 attributes, related to billing of some broad band plans.


mi_cap_750_30d_promo_3g
mi_cap_850_30d_promo_3g
mi_cap_250_30d_promo_3g


My first query is : With whose concern this bill was changed and what services have been given on this behalf.


Second Query: Before activation, cant you guys give a confirmation call as its related to billing information.


3rd query : if it is a promotion activity done by some sales team,...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Changed my talk plan

User
 monu_sethi on Nov 27, 2014
This is really very disappointing situation for me. Again Vodafone have broken their customer's trust.
How can Vodafone change my plan without informing me again and again????????????????????????????????????????

This is happening 2nd time in this year 2014. In march i got Vodafone's mail about my tariff plan, at that time it was different figures & call rates but i just checked it today. Tariff Plan has been changed without informing me. If Vodafone informed me in advance then i could have been chosen better plan. Although I advised people and my family members...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Fake deduction

User
 alishasilva on Nov 27, 2014
Vodafone deducted Rs. 30 from my number. When I called up customer service they said that I have downloaded sumthing on my phone. When i told them that i didnt download anything the agent said that i have clicked on some link and downloaded sumthing. I asked for a refund and she rudely said that itS not possible. If i had downLoaDed aNything it wud be a different case. I just use internet for whatsapp and facebook. This ia ridiculous about vodafone as a brand name. i have just portEd my number from looP to vodafone. I think iTs time to Port out now...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Deduction of Main Balance Amount

User
 Sarugitu on Nov 27, 2014
I am Sarita from Delhi And my Mob No. is 9582814336. I am using Vodafone connection & on 22nd Nov I received a message from Voda fone that I got a voda to voda fone free call of 15 min Talktime valid upto 22nd Nov. So, I made a call on the same day but the balance from my main balance deducted. I called to customer care (198) regarding this thrice but every time they made excuses & didn't resolve my problem and if asked them to connect the call to their senior then they replied that there is no senior in the floor & after that they blocked my no. so that I couldn't make call...
Complaint comments Read comments Complaint category Other

Vodafone India - slow 3g and 2g surfing

User
 sonu vats on Nov 27, 2014
My cell no. 9953576837, i have called regarding slow speed of 3g plans. i have already complained to over the phone to vodafone authorities and I have as per their instructions deleted cookies extra files from history, also cleared my messages box but still the speed has not improve....
Complaint comments Read comments Complaint category Education

Vodafone India - benefit not received and not credit balance on bank account 15 days to go.

User
 Sagar Rockers on Nov 27, 2014
Hi, my name sagar solunke I am using Vodafone no 9930815110 it's registerd on my friends Mr. Shravan pawar . I am recharge through online my balance was debit on bank account on 7 Nov 2014. But should not be benefit credit on my no and also not on bank account...
Complaint comments Read comments Complaint category Business & Finances

Vodafone Mobile Company - Deducted Amount Rs 154.

User
 Manish2109 on Nov 26, 2014
Hello Sir, I m Manish Mittal and My Mobile Number is 9212012072. The vodafone deducted my amount of RS (75+49+30) without any confirmation message. 24-11-2014------------75 22-11-2014------------49+30 I ask to customer care but he blame me. but I know that I did not download anythng. Please Sir help and take action against vodafone. The vodafone company is a fraud and deffolter....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - REGARDING CUSTOMER CARE SENIOR AND RELATED TO BILL

User
 ashu4646 on Nov 26, 2014
Dear Sir, I am using my number from last 3 years and there is problem in my no. but i will get no response from customer care and continously they give me different excuses but not solve my problem. Mobile no- 9953782299 Name- Ashish Jha...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - customer care executive talking in a disgusting manner

User
 Ritesh Kumar Budgujjar on Nov 26, 2014
Sir I called on customer care number at VODAFONE. I told the executive about the balance reducing to zero as I have recharged my number a few days back. He told me that it is zero just because I used Internet. Then I asked him about the balance that was reduced to zero a couple of months back. He said to me that they don't keep the records for that much long period. And then he started TALKING DISGUSTING and did not even listen to me. I said him that I would complain regarding him due to the manner in which he talked to me. But he said CALL ANYWHERE, HE DOES NOT CARES....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Number-7507136494 bought my me shows to be registered by someone else

User
 Shubham swarnam on Nov 26, 2014
I "SHUBHAM SWARNAM" bought the sim with the Number 7507136494 some months ago by a shop near to my house. I have given the Adhaar ID as the proof. But this number seems to be registered by someone else. I am facing a lot of problems with these issues. For eg. my lpg distributor sent me a message that this number has multiple cylinder connections, so that they have cancelled my registration against that number. I want a complete clarification from the company regarding this....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unwanted bill amount and threatening

User
 Santytlks on Nov 26, 2014
I used vodafone since 1 year, and i shifted to delhi from chennai, so i thought to cancel the connection, and i went to japan immediately for business purpose for 3 months. In japan shit vodafone network doesn't work. Reasonable question why should i have to pay bill for the service which i never used. After returning to india, i saw the bill and i immediately called the customer care to cancel my service, but they didn't do that and the amount charge was incereasing. Now they sent legal notice. money grabbing community....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - complaint of mobile service

User
 dharmender1984 on Nov 26, 2014
SIR MERE PASS VODAFONE KA POSPED CONNECTION HAI JO COMPNY NE MUJHE DIYA HAI JISKA NO.9582946791.HAI ES NO. PAR KUCH MAHENO SE DOWNLODING CHARGE LAGA DETE HAI JAB KI MAIN KOI FALTU CHIJ DOWNLODING NAHI KARTA, AGAR GALTI SE KISI SITE PAR CLICK BHI HO GYA TO BINA MERE EJAJAT KE AAP KAISE MERE BIHAP PAR PAY KAR SAKTE HO. AAP LOG KOI CONFORMATION MASSAGE BHI NAHI KARTE UR MAHINA KE AAKHIR ME BILL BANA KAR BHEJ DETE HO.KYA POSTPED NO. LEKAR HAMNE GALTI TO NAHI KI AAP SE ANURODH HAI KI AAP HUM JAISE GARIBO KO ASE NA SATAYE UR MERA PAISA WAPIS KARE....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - waive of amount of telephone no. 9888272788

User
 madhu_mhl on Nov 26, 2014
your plan from pre pade to post paid. They said 400 msg are free and vodafone corporate nos, are free and calls for some minutes are free. Sir I use only this no. for 2 months now vodafone give me the bill of Rs. 1590/- and 1350 approximately plus for 2 months. From last week I regularly visit to vodafone office for change my no. in pre paid but they said first you clear your bill. But sir this is too much amount I cannot pay them When I enquire my bill they told me that you use messages from this no. Sir tell me how it is possible I use too much messages from the phone. I request them to waive...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Stoppage of Outgoing service

User
 shethparth777 on Nov 25, 2014
Respected sir, My number is 9925522572. My name is parth sheth. I have submit my kyc last year when govt requirement is their then also company has made a call for verification and as I am busy didnt pick up the call and vodafone made a negative verification. When I call the company to do verification they tell that submit your kyc at store I requested to take document from home address but deny. As this was their requirement they can not harsed the customer....
Complaint comments Read comments Complaint category Mobile Handsets

Vodafone India - Charges taken without using internet in two vodafone numbers

User
 chintan01287 on Nov 25, 2014
Hello Sir, My name is Chintan Patel, from Naidad, Kheda, Gujarat. I have two mobile number from the Vodafone. first number is 8980843365 and second is 9687234999. In the both the number I donot use as much Internet, the internet charges is very high as per my usage . Vodadone Customer care said that you used 3g but here there is no 3g network at mahmedabad (Job place) that why the charges is very high. I want to tell u also that there is no Internet active plan in both the number and I told them before as the time of Transferring my name from other owner of that Sim Card. He told me that it will...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - INSTEAD OF MONTHLY PLAN THEY ACTIVATED REGULAR PLAN

User
 GUPTA ANSHUL on Nov 24, 2014
I am ANSHUL GUPTA using POSTPAID NO 8390904811 service provide by VODAFONE on 27 oct 2014 i have applied for Rs 250 Booster plan at around 2 pm for 1 gb data for the oct month but bcoz of some reason it was not activated. so i have called to customer care to get the status. where they gien information it will take 4 hour, so i waited till the time, after that i have again called they said it will take 1 hr ( by Name Vivek) so i said if you can activate it now so please do so otherwise cancel it some senior person said it will get activate within a time. and it was activated i used for the entire...
Complaint comments Read comments Complaint category Mobile Service Providers

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