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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Bonus data not credited

User
 sikdar75 on Jul 7, 2015
My vodafone no. is 789086900. On 4th and 5th of July 2015 vodafone send an offer in my mobile app. The offer states that if I buy 2GB or 1GB 3G data I will get double the data i.e. if I pay for 1GB or 2GB data I will get 2GB and 4GB respectivly. After recharging for Rs. 451/- which according to the offer I should have got 4GB, I only got 2GB of data. When I emailed them, I received a reply stating that the offer was not valid for me. Vodafone cheated me. They send to me through their mobile app....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - extra balance not credit fully

User
 SETTYMAHESH on Jul 7, 2015
extra balance not credit fully My mobile number has a special offer of 130=150 but at first they have credited only 111 after complained to customer care they said that sir wait for 4 days your extra balance will be credited not they credited only 130 fully after the given time so I again called customer care they said that its final we did give 150 its only 130 and not giving good response to my queries...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - account deductions 9290651658

User
 rakesh2309 on Jul 7, 2015
Dear concern, With refer to above cited mobile number, I have done rc 88 and rc 111 on July 1st as I visited vodafone portal and got to knew the information about the said offers. as per the system it shows that rc88 gives me the local V2v calls@10ps/min which is valid for 28 days and rc 111 provided talk time of 105 rupees. After 2 days, I was came to know that no balance was credited to my account hence I call customer care to inquire the same. I was surprised by the information provided by the customer care representative and I convinced that the both are applicable for V2v offers and...
Complaint comments Read comments Complaint category Utility Services

Vodafone India - mi_cap_750_30d_promo_3g

User
 NARAYAN KRISHNASWAMY on Jul 7, 2015
My mobile number is 9619577885. I have been unknowingly charged 750/- in the Vodafone bill for May and June 2015, which I just realized today. If this is not rectified within 48 hours, I am taking my complaint to twitter and also the consumer court....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - No Network (Vodafone) till 29th May'2015 in my residential location

User
 subir333ghosh on Jul 7, 2015
My CUG numbers 9836673473 & 9830339433. Problem- Network Signal of bar- Zero/ Emergency Service Issue- Called ended automatically, Voice Split Every Time, SMS failed Location- Hatiara Road, Sitalatala, Baguiati, Land Mark - Gobinda Bhawan House Name- Laxmi Kuthir Floor-Ground (Indoor) Area Pin code- Kolkata-700157 Problem Start- 29th May, 2015 Complain- Several Times Billing Date- 6th of every month Recent Status- Same as day one Alternate number- 8961715354 Unsatisfied service. No network upgraded last 1 month in my home location. Please resolve this major problem as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Online recharge amount deducted but the balance was not credited

User
 Vishhh on Jul 7, 2015
I have made two different transactions to recharge a vodafone number 9796210330(Jammu) for Rs100 each but the amount was not credited to my number, Albeit the amount was dedcuted from my account. The transactions were made today using ICICI netbanking option and I got the confirmation message as well. This is really infuriating, please recharge my number or trigger the amount refund ASAP or I am going to escalate this to whosoever it takes and share my experience on every social networking site....
Complaint comments Read comments Complaint category Business & Finances

Vodafone India - dwap_vid0075_ppu_ mob00414001 - VAP charges in Postpaid Vodafone bill

User
 boysandgals on Jul 7, 2015
I am one another victim of such charges and its been happening on monthly basis. Literally fedup with such charges and sometime they waive it off and many times dont. I am not sure of the rationale behind such data charges and those guys don't have any mechanism to eliminate such sites even if accidently clicked (many of them advertisement). Please take action as appropriate as we as customers are sometimes being charged exorbitantly...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - I want my 3g data pack back.

User
 Sibarjun on Jul 7, 2015
On 05/07/2015 i was recharged my number with 18/- 2g data pack at 2.00pm, but i hv'nt recived any activation massage from vodafone.Then at 4.00 pm again i recharged my number with 251 3g offer pack then it was sucessfuly activated & i am njoing it... But the tuist begain when suddendly i recived a massage of 18/- 2g data pack which i was recharged previosly. and now my mobile data balance is shows 90mb, where my balance should be near about 2048 mb +. after that i consistantly call the customar care. but they were not helped me.. finally they blockd my number... My qus. is what is my fault...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - complaint not resolved and customer access blocked

User
 RIYAZ UL HAQ on Jul 7, 2015
Respected Concerned I want to draw your attention to the fact that earlier i had registered a complaint for the fact that i was not able to access the 3G services on my number 9796669923, and no advancement whatsoever was made inthat regard, and to my amaze i got this sms from the number 9796221234 that my issue was resolved(which is not), also i dialed 198 afterwars but could avail no option as i suspect my responses has been barred from srinagar office, consequently after i had an arguement with customer executive. Also i Cannot receive settings manually via SMS, neither can i speak to the...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Forcefully activation of vodafone zeeditto service

User
 absarfaraj on Jul 7, 2015
ZEEDITTO service I Don't know how the ZEEDITTO service has been activated on my phone. I havnt even tried to activate any of your services. and even then it was forcefully activated without any notification, which is seriously not acceptable.Kindly look into the matter and plz credit my balance with whatever amount you have deducted, which you know. my phone no. is 8017550728. Also the service should be de-acivated without any excuse....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - being charged extra for VAS without consent or knowledge.

User
 Shuvojyoti Sen on Jul 7, 2015
I am being charged rs. 90/- extra every month for a value added service in my 3G internet plan, that I never gave consent to, by VODAFONE. And neither are they removing the membership nor are they returning the money they have taken fraudulently from me. My name Pradip Sen. Vodafone no. 8697111577. the value added service is a website called Club oomph B queen of which they have made me a member without my knowledge. Kindly look into this matter. I am a retired person, 70 years of age and this is a tax on me. please help. Last bill no. 21061500625648...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - misleading and poor service

User
 medhanad on Jul 6, 2015
I have recharged my voda no after confirming the amount of rs 452/-from one of the customer executives. I was promised that I will get data rechg of4gb 3G internet instead of that they gave me bal of 396. After calling them they were not ready to take my complain and one of the executives named khokan chandra das told me that I have to pay the entire amt again if I want to get data bal. Being a loyal customer I was highly dissappointed by their service n behviour n want them to refund my amt and ask VODAFONE to stop stealing from their customer and improve the quaity of their service. Jago grahak...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Harassed by Vodafone on activation of my number 8082106290

User
 Jagjit07 on Jul 6, 2015
Hi, This is to bring into your notice that my mobile number 8082106290 has been kept under suspended mode even after making a payment of INR 3120 at you Goregoan east store using kiosk machine. 1) My number should have been active by now but till now no such signal i can find on my number despite repeated attempt to the customer care. 2) Customer care people has been very arrogant to transfer the call to the immediate supervisor. I spoke to 2 guys Abhijeet (who was suppose to transfer the call to Prashant (suppose to be a supervisor) but eventually disconnected the call on me) and second...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - poor performance in Vodafone Visakhapatnam(NAD Branch)

User
 Durga Prasad9160387729 on Jul 6, 2015
My Vodafone prepaid No.9160387729(Andhra Pradesh) and I transfer my prepaid plan into CUG Rs.199/- Postpaid. After I transfer My mobile connection was disconnected due to my Summer vacation tour i.e. Vodafone representative verification was processed in that time.I return my tour after a week and verify the Vodafone postpaid connection was disconnected in my Summer tour. Again I submitted Photographs, PAN Card and Aadhar Card...etc on 26 June 2015 same as Previous one.But Till today I have not get Vodafone Postpaid Connection. I daily call your Vodafone Visakhapatnam(NAD Branch) they are simply...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - wrong stv information on ×111# help

User
 Harendra Sinsinwar on Jul 6, 2015
When check *111# on Vodafone help den it indicates the recharge of 22 Stv and u avail the local and std @ 30 paise for 14 days but when I recharged it on 9782747717 so it gave me only 4 days facility without any information. My account balance reaches at low den I know about it from customer care. so plz refund my balance which was deducted at normal rates of voice instead of 30 paise per minute....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Credit limit was 500 but my bill generated 3200rs after that they promise for waiver of 2800 aprox via mail i have but not providing

User
 ashish211990 on Jul 6, 2015
- date of the incident-may 19 june bill they send mail for waiver of 2800 on 2 july 2015 - client number 972603888 - full description of the incident : Actually my bill of 19 may was generated of 3200 aprrox even my credit limit is 500 so how it is possible to cross that.Actually i received an international miss call in may and my child redialed on that number the call was of 30 min approx and for that they charged me 2800 approx of single call even my limit is 500. After that i mailed on custmer care for waiver and they promise me of 2800 waiver via mail i received and said to pay remaining amount...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - false charge rate

User
 rajat.rly on Jul 6, 2015
on 04th july i recharged my prepaid number with a bonous or special plan of value rs 58.as per this plan any std call will be charged 30ps/min.this information was collected from vodafone website.but it is very shame to say i was charged arround rs1/min for std calls after recharge.hence i feel it is a cheating to the costomer by vodafone.plese explain me and help me in getting back my lost money.also this issue needs an enquiry.my pre paid no is 9836777327, name-rajat biswal...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Delaying in MNP service of postpaid connection from idea prepaid.

User
 dileep.gpt on Jul 6, 2015
I have paid for MNP to Vodafone (Idea prepaid to vodafone postpaid) on 30tha june 2015. And representative of vodafone said that my new postpaid connection will start with in 5 to 6 days( Mb. 97189248940). But nothing has been done till now....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Vodafone swindling customers money

User
 ebutu555 on Jul 6, 2015
I've been this Vodafone number (9962330703) for nearly 8 years now and off late I'm seeing lot of money swindling by Vodafone. One recent example, on 14th of May (2015), around 12.30 am, I made a recharge of rs. 147 through mobile (using option *121*147#) for 600 mb of data. But, I didn't receive the benefit. I waited for one whole day and called the customer service. They promised the money will be reverted with 48 hrs. But, money wasn't reverted. So, I made a complaint again stating I neither got the benefit nor the balance back and a complaint was registered. They accepted their fault and promised...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - Rs. 90 + taxes deducted for Hot Shots Content without consent

User
 agarwalg.81 on Jul 6, 2015
Vodafone is charging me Rs. 90 for Hot Shots content from the past 2 months (May '15 and Jun '15). When contacted, they show ignorance about why I was charged. Why don't they tell us where this money is going? Why was it deducted without consent, or even notifying? I want this money back, else I am going to move away from Vodafone. Also, they should provide information about "Hot Shots content" to every customer so that they are not duped....
Complaint comments Read comments Complaint category Mobile Service Providers

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