Vodafone India Logo

Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
Go to Vodafone India:    Twitter  Facebook 

Vodafone India Complaints & Reviews

Vodafone India - NET USAGE OF PH.NO.9923058241 IS MUCH MORE

User
 SANJAYU on Mar 26, 2015
VODAFONE BILL SHOWS GPRS USAGE AS ON 21.2.15 303950 KB ON 22.2.15 143960 KB ON 23.2.15 30320 KB OUT OF TOTAL USAGE 549120 KB. PLEASE GO THROUGH OUR PREVIOUS BILLS, YOU WILL NEVER FIND SO MUCH USAGE. WE WANT MORE DETAILS LIKE WHAT WE USED IN THESE THREE DAYS, SO THAT WE CAN CONFIRM IT. PLEASE FURNISH US DETAILS OR REVERT BILL SANJAY UPGANLAWAR GURUDEO48@REDIFFMAIL.COM...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - bad response from customer care

User
 Aravinth babu on Mar 26, 2015
Sir, i complaint about my network that was not working properly and they are not taking action on it.when i reach calling 198 or9843098430 the call is not connecting so i here after i dont use the bullshit network i will change it to another network...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Improve vodafone 3g coverage speed in ulhasnagar 421004

User
 user1107 on Mar 26, 2015
In my home when im trying to use vodafone 3g it shows full network but data speed is too low like 12kbps to max 40 kbps all the day.If the users have increased then please increase number of towers in the area specially near hariom bakery paanch dukan road even the coverage is full but i receive signal from far away tower which about 2-3 kms aways the tower which is close to babaisai nagar 421004 its coverage is not strong.Please improve 3g speed in ulhasnagar 421004 area...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - service issues

User
 Aashiq Padmanabhan on Mar 26, 2015
Im a Vodafone prepaid customer... Here im trying to tell you some big issuenothat now im facing... See im recharging above 1500 permmonth... But now im facing so many problems about Vodafone services... Sometimes im losing my 3g coverage and network also... And some times my phone shows full range signal... But its curren status when someone calls me, ita currently switch off or out of network coverage area... Never takes calls from me... Its really shameful and irresponsible process done by Vodafone... Im just forced my self to port to another service like idea or airtel... Hopping for...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Re: non availabilty of international roaming network & for refund of recharge amt

User
 chakresh mittal on Mar 26, 2015
This is a request to refund Rs.673.00 which I had recharged my phone with- 9832016629 on 6.2.15 I had then called the customer care to ask if I had to undergo any further formalities to activate this package at around 7 pm and I was told that I had to only recharge and to do nothing else. However, once I reached Singapore the package was not activated & there was no network throughout my stay abroad (from 7/2/15 to 15/2/15). My sister then went to the Vodafone store in Siliguri on 7.2.15, next to Payal cinema hall and they put forward an online request to activate the package, and said...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - customer care agent answered us irrespectively

User
 Raj Kumar Adidam on Mar 26, 2015
my mobile num 9160076627, name nagarajakumar, i called customer care for information about recharge of 11rs on 26/03/2015 09:23AM. agent was answered improperly to me. she told me don't use vodafone, plese take an action on her. i didn't remember her name....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Excess Billing for Mobile No 9620470088

User
 ska1965 on Mar 26, 2015
For the last two months Jan 15 and Feb 15 my data billing is in excess of 2 GB which is not possible as there is no change in the usage pattern. I find a new plan activated MI_BCAP_750_30d_PROMO_3G without my knowledge from 18th March. Please resolve my issue immediately or I will shift to other service provider for my entire family. Currently I have 6 connection for my immediate dependents. Hoping for a fast response....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - 3 times did request to close post paid connection, every time new request number got... no result

User
 Yuvrajsinh Gohil on Mar 26, 2015
3 TIMES I WENT TO VODAFONE TO CLOSE MY POST PAID CONNECTION, STILL I HAVE NO POSITIVE RESULT. EVERY TIME I ASK FOR STATUS AND I GOT NEW REQUEST NUMEBR!!! HOW STRANGE THIS, I NEED IMMEDIATE ACTION ON THIS PLEASE. THE STRANGE THING IS I HAVE NO RESPONSE FOR MAIL ON 'vodafonecare.guj@vodafone.com' on 16 march, AND THIS MAIL ADDRESS IS GIVE FROM VODAFONE CARE ITSELF. NOW ITS ENOUGH AND ITS LIMIT OF PATIENCE NO MORE REQUEST CYCLE PLEASE I NEED SURE SHOT RESULT...
Complaint comments Read comments Complaint category Other

Vodafone India - unnecessary calls asking about someone

User
 Dhivya Raksha on Mar 26, 2015
i am not a vodafne customer but fr past one week i am getting calls from vodafne for the unbilled amount in the name of bharathi.. i dont know who had this number before but i am getting calls every two months for some other person from vodafone for unbilled amount. do these people have any sense???...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Network issue in our office building

User
 anku.jain01 on Mar 26, 2015
Hi I am working in a corporate and our company had provided all of us vodafone COIP connection for communication. But we observed that their are very bad vodafone connectivity in our building, therefore we are going through with very bad experiance in communication. Request you to please look into this to improve the connectivity in the building Our office is located at the Spaze IT Park, 8th Floor, Tower B4, Sector 49, Sohna Road, Gurgaon Haryana 122018....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Bad customer service , wrong promises and rude behaviour

User
 sumit saini111 on Mar 26, 2015
I have vodafone Mumbai post paid number 9167928406 for more than 4 years. I am now shifting out of Mumbai but wanted to keep the same number so I had taken the roaming plan for this postpaid number. But, there was some issue with the sim and hence it had to be replaced. I gave the request for new sim at Amritsar lawrence road vodafone store on 18th March. Mr Lakshya handled my query and told me that my sim would take 1 week to come from Mumbai. When I asked for my reference number of the request I was told that there is no reference number given for such requests and that I should visit the store...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - VODAFONE-DEDUCTION OF Rs.149

User
 swadhin Behera on Mar 26, 2015
Rs 149 deducted from my prepaid balance without any notice from the company…customer care have no answer regarding this….they just tell that this deduction is due to a download about which i am completely unaware as i have nit visited any website which has charged me…customer care told me about some dwap download…i have heard this for the 1st time…this is a fraud by the company….i need my balance back…...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Complaint against Changed in Monthly rental Plan of my Corporate number 9899345132 with out my permission/approval and suspended the number

User
 Aditya Rastogi on Mar 26, 2015
Dear Sir/Madam, I am a regular user of Vodafone corporate postpaid mobile number 9899345132 (Delhi NCR) Region. As per my rental plan of Rs. 99/- monthly I was using 300 minutes for Local +National and 300 SMS's for local+national, but since month of November 2014 they have been changed my monthly Rental plan Rs. 99/- to Rs. 149/- Monthly as well as they have reduced my services from 300 Free minutes to 200 Minutes monthly and 300 SMS's to 200 SMS's Monthly with out any permission and intimation to me. He has been blocked my mobile number since 14 Feb 2015... by this concern I am facing approx...
Complaint comments Read comments Complaint category Utility Services

Vodafone India - Illegal deduction of Main Account Balance

User
 Madhumoy Basu on Mar 26, 2015
Hi, Please be informed that Rs 75 has been deducted from my account main balance as soon as I recharged a full talktime of Rs 100 as a service charge for a Vodafone all channel pack which to my utter surprise has not been requested by me.On top of that trying to complain about this I got a very rude behaviours from vodafone care twice and they did not register my complain. So, I am hoping that this balance should be refunded immediately since I am not willing to pay for a service which I have not used before, neither am I wiilling to use it future. Kindly, register this as a complaint. Thanks,...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - NON ACTIVATION OF POST PAID DATA CONNECTION NO. 9999201268

User
 VISHWA JAIN SANGATHAN on Mar 26, 2015
I have puchased Vodafone R2061 alongwith a post paid connection no. 9999201268 yesterday evening from Vodaphone Store, Laxmi Nagar, Delhi. Vodafone executine assured me that connection will be activated with in 1-2 hours after the puchase but till now my no. has not been activated. I have also called to vodafone executive Mr. Kushal of Laxmi Nagar Store and also filed my complaint to customer care today morning but no action has been taken towards my complaint. I am a Vodafon post paid connection user mobile no. 9312278313. I am not happy with the service. Thanking you Sanjay...
Complaint comments Read comments Complaint category Society & Culture

Vodafone India - Postpaid connection is not activated yet

User
 yasmeenraushan on Mar 26, 2015
Hi, I got one vodafone postpaid connection through vodafone customer care in the month of Jan 2015 but it is not activated yet I had been said that I'll receive confirmation call I didn't receive yet. I am sending acknowledgement receipt.Kindly look into the matter and resolve it as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Change in Data Plan, whereas Booster pack was requested

User
 skpcal on Mar 25, 2015
I am using Data card # 90510 45135 since last 2 years with a plan of Rs.299/-, which provides me 1GB at 3G, after that unlimited usage at 64KBPS speed.On 22nd March, I had received a message That I have consumed 1GB data and the speed is reduced to 64KBPS. If I wanted High Speed then I should recharge a Booster pack. Accordingly I had requested for a Booster Pack of Rs.250/-at about 11PM on 22nd March, 2015, which was due to be activated in 4 hours. I had received a message on 23.03.15 at 01.34 PM that my plan has been changed to Rs.250/, which will provide me 1GB data at 3G speed only, whereas...
Complaint comments Read comments Complaint category Food

Vodafone India - False Promise / Wrong Bill / No Response / Phone Harrasment

User
 krit04@yahoo.com on Mar 25, 2015
I had taken Vodafone red plan(From Malad Store) for 3G network and i was told we have great coverage in Thane area ... However i never received 3G reception till date, I called and escalated however nothing happened ... Finally i changed my plan and i had told the customer care executive (Malad Store) that I wil not pay the bill for 3G as I never got 3G reception, he said he will escalate it but I am still receiving harassment calls for paying bills. I have sent 5 Emails I never got any response from the Vodafone team. (Unprofessional and ignorant behavior from your team) Please check...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Vodafone India - Prepaid converting

User
 er.prashant on Mar 25, 2015
Dear Sir, i have convert my vodafone no. 9911769469 postpaid to prepaid. i have submited my document and all process done by me and he told me your no. is active in 24hrs maximum. but there i am waiting to last five days (21 march to till date) and its my personal no to use every where but the vodafone office of ghaziabad not take any action and only disturbed me when i am visit in vodafone office he telling me you take you postpaid no. but we dont know when you got your prepaid no. please help me and i need action because my no. is off to last five days. Thanks Prashant Kumar alt no. 7503856155...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Net problem

User
 Saurabh Jain Buchra on Mar 25, 2015
I have called in your customer care may times(on 198, Akosha, 9811098110, 9828098280) they said that they have registered the complaint. My data connection in on MB is reducing. I am getting problem from 15 days and there is no solution from your customer care. Kindly look into this matter. Saurabh Jain (9828555904)...
Complaint comments Read comments Complaint category Mobile Handsets

Share this page with others

  
  

Recently Discussed

10 hours 35 minutes ago
Vodafone India
Deduction of balance
10 hours 44 minutes ago
Vodafone India
False Promise / Wrong Bill / No Response / Phone Harrasment
14 hours 2 minutes ago
Vodafone India
Prepaid no. not working
16 hours 28 minutes ago
Vodafone
call details
21 hours 6 minutes ago
Vodafone Prepaid
INCOMING & OUTGOING CALL DETAIL