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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone India - Unsuccessful working of sim card

User
 Keerat Singh on Feb 1, 2015
My vodafone no. is 8860500195.I am a vivid customer of vodafone and went on to switch my no. from prepaid to postpaid.i went to the vodafone store a lot, talked to executives and have done all that possible things to make my sim work.Even the voda guys are not able to make it work.my sim is activated but everytime i make a call from my number it gets diverted to vodafone people.IT people has something to do with it, says the vodafone store people.It has already been 4 days. I've faced a lot of problems because of this studpid company.i don't want to carry on with this anymore.i think it's time to...
Complaint comments Read comments Complaint category Universities

Vodafone India - postpaid bill

User
 drlokesh on Feb 1, 2015
I m a vodafone postpaid user with no 8586898083...i recived my January's postpaid bill with illegaly charged for incoming during roaming but i requesed for roaming pack for last month and it was activated on my number... Last to last month it was also activated on my number and company said it was autorenual pack... Vodafone also charged extra money for a std pack which was activated by me last monyh and they charged money for this pack for next month also... But why i pay advance which i not used.....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Incoming calls & Outgoing calls are stopped

User
 kanishkakumar on Feb 1, 2015
Dear Sir/Madam, Incoming calls & outgoing calls are stoped in my apartment.First time i am facing this type issue in 5 years.My location 7th floor Haware Tiara sec-13, plot no.185, kharghar navi mumbai.Network is displaying full, when we go down we are able to connect the calls.All below options has been Executed --Mobile RestartTaking sim in & out Please let me know do i need to change my network because my important calls are missed.My family is using 3 sims(2 Prepaid, 1 post Paid).Because of this problem no body able to connect to any body.this is not acceptable for Please acknowledge...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Call Log History

User
 Niloy Chakrabarti on Jan 31, 2015
Dear Sir/Madam, I would like to receive the list of outgoing and incoming calls i, e the call log of my mobile no +919609341556. This is an urgent request please see to it as early as possible. Best regards, Niloy Chakrabarti...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodaphone fraud : 99 ruppes got deducted from my balance with using any service.

User
 Kripal Singh Thakur on Jan 31, 2015
This looks like fraud from vodaphone. I am using vodaphone prepaid no. 9637398810. I am also using 3g internet plan. On 31 Jan 2015 Rupees 99 got decuted from my main balance, After talking with customer care I didn't get any positive response on this issue. Customer care told me that I downloaded some contents from 'mobc ganak' website. But actually I didn't open such type of url, even whole day I was not using Internet. The person with whome I talked regarding this fraud was : Shaikh, but he was not ready file complaint againts this. My enquiry no. is : 1126003765 I believe vodaphone...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone - unnecessary amount deduction from prepaid no.

User
 jyotipandey1603 on Jan 31, 2015
Rs. 99 has been automaticaly deducted 2 times from my prepaid balance towards SALTARNE during the last 2 months without my confirmation. I have not subscribedto any such service or offer. In the last 15 days itself, Rs. 200/- is deducted towards SALTARNE. I would like my total deductions refunded immediately into my prepaid balance. Vodafone Prepaid Number: 9919973736. when I spoke to customer executivehis name was harstit dupega he did reply in very frestrating language, I was unable to understand what he was saying due to network problem the he was talking very informal. I just want my amount...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - overbilling by adding unknown downloads

User
 sidsingh on Jan 31, 2015
my vodafone postpaid no. is 8335062586 on bill no: 06011500191203 for bill period:06.12.14 to 06.01.15 vodafone charge me rs 296 for unknown downloads which i never did. vodafone charge me rs99 for wapvill ppd, d2c_mgossip_pack49@49 two times and shotformat_dwnlp_9@99 . when i called 198 and they were unable to explain about downloads . they don't know the sites from which these downloads i did not pay my overbill so after 3 days of due date 24 jan my connection got discontinued help me out...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - RE: Your Vodafone E-Bill for Account No :14950676 Excess amount consecutive second time

User
 satyag1 on Jan 31, 2015
I received my bill as Rs.2546.19 while I recently paid Rs.1000 on 28th jan . Also I have seen extra charges of Rs. 262 in this bill for 0 kb download which is not acceptable at all. Please correct the bill . Also I have been charged late payment charges as Rs. 100 and I shall tell you that I had a series of discussion with your teams regarding my previous Bill discrepancy and I was very disappointed with your service as everytime some new member used to communicate and was unable to understand our problem so I am not willing to pay Rs. 100 along with Rs. 262. Please correct the bill and...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Internet data offer

User
 subheesh1982 on Jan 31, 2015
Sir, I got a call from vodafone on 23/01/2015 at 10.30 AM that, I am a premium member, and I will get 500MB additional data ( after 24 hrs) after deducting Rs149 from my account. That is 1GB for Rs 149. I gave permission to do that. After 24 hrs I did't get the extra data of 500MB. Then I registered a complaint on 25/01/2015 regarding the above matter. Complaint no. is 506100958. Customer care executive told me that I will get the extra data on 29/01/2015 at 6.00PM. I did't get the data on that day, and call back to customer care. Executive told that the data will get after 24 hrs. I did't get...
Complaint comments Read comments Complaint category Internet Services

Vodafone India - Excess billing: No reversal since last two month

User
 CRO0192741 Mukesh Trivedi on Jan 31, 2015
Dear Sir/Medan My Mobile no. is 8980043042 - Vodafone postpaid connection My complaints are not taken care by CUG coordinator. i have given many calls and emails for solving the problem but the same is yet not solved. Instead penalty charges are levid every month. Coordinator Name : Mr. Ambuj/ Mr. Vikas 'services.renaissance@yahoo.com' 9925288800 I have requested to close 3G plan for last 2 month but the same is not deactivated. for first two month charges are reversed but now in third month again they have charged. however this time no action taken even though various email...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - No acknowledgement of payment

User
 Rathnaprabha on Jan 30, 2015
i have been paying the Vodafone bills every month through bill payment mechanism provided by my bank, ICICI bank One payment made in Oct 2014 amounting to Rs 5570 is being disputed by Vodafone since the last three months though the subsequent payments have been received . Despite sending them the transaction receipt number and even the email received from the bank the at the amount has been debited from my bank account and passed on to Vodafone, Mumbai, they sent legal notice to me for non payment . I have been a post paid customer for several years and despite appealing to nodal officers and applate...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Rude behaviour of Vodafone Store

User
 chandniarora.12 on Jan 30, 2015
On 14th April I had placed application for porting of my Airtel no to Vodafone no. I was told at that moment that nano sim is not available at the store and they will give me nano sim within a week once no is ported. I daily gave calls at the store to check the status of my application and I was told that it is under process. After a week I.e on 21st when I visited the store to collect sim I was told that my application for porting has been rejected. Store people did not even bothered to call me and inform me that my application has been rejected. When I visited the store myself all of sudden I...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Regarding overwriting of my rs.46 net pack

User
 somil pandey on Jan 30, 2015
Hello sir,
I am somil pandey (advocate)with mobile no.7572076708 recharged my number with net pack(rs.46, data 175 mb) on 30th january.I got a notification regarding some update which required 300+ mb of data. So I again recharged it with a net pack of 147 i.e 500 mb the final available data balance was only 500 mb.my previous net pack was overwritten and I lost the complete 175 mb of data without even using it n I suffered a loss of 46 rupees.
I would request u gentlemen to look into the matter n make sure that the same should be refunded as soon as possible.I communicated the...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - problem in registering of new number

User
 palsh rana on Jan 30, 2015
Sir/Madam This is to bring you notice that i brought a new vodafone number (8860067578) on 26/1/2015 which was not started till now because of mismatch of local address. I called on 177 for registration of complaint, they give waiting period of 24 hour. After finishing of 24 hour i called again but they told me that to again wait for 24 hour as there is no complaint register. Plz help me to get started my number as it is not started till now....
Complaint comments Read comments Complaint category Institutes

Vodafone India - Automatically Deducted

User
 debasish1986 on Jan 30, 2015
Dear Sir/ Madam, Greetings !!! Rs. 75 has been automatically deducted on 26.01.2015 from my prepaid balance without my confirmation. I have not subscribed to any such service or offer. I would like my total deductions refunded immediately into my prepaid balance. Vodafone Prepaid Number: 9570032011. Dated: 30-Jan-2015... -- Thanking You with Warm Regards Debasish Hazra +91 9570032011( Any where)...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Issue With Activating Sim card

User
 Kantharaj Gowda on Jan 30, 2015
sir/madam i am a vodafone postpaid customer and took a new connection under CUG plan on 14Jan2015. Since 15 days it has not been activated. I call the agent Ranjith(9886872198) who issued the sim card several times but there is no response. When I messaged him that I will complain to Vodafone I got a call from another agent (9035068766) and she told me that the earlier number allotted was activated to someone else and gave another no. Even this no is not activated for last 3 days. Now both of them are responding to my calls. Now the new no which is allotted but not activated is a prepaid one (as...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Unused Deduction from balance

User
 yash44 on Jan 30, 2015
my vodafone no. is 9873146894 and you deduct rs 39 from my balance on 28.1.15 without no intimation and i called to your helpline no. they are saying i download somthing at the time of using net, 1st thing i nothing download to net and if i was surfing on net so why you deduct amount from my account, its a cheat. i am using vodafone since 7 yrs bt now i am saying thankyou to your services, 2nd time i am facing this type of cheating from vodafone service, this is absolutely wrong....
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Utter Nonsense Billing Issues consecutive 2 times out of my 3 bills.

User
 manikpureparag on Jan 30, 2015
Ms Jacqueline, This is my only 3rd bill of vodafone and out of these 3 bills, iam facing billing issue consecutive for the 2nd time.Find my plan details below. Rental :299 800 min local free 100 min STD free 300 sms free Internet 2gb 2G service free for 3 months (which is over) I received a bill stating Rs 785.74 and kindly find the break even below. One time charges 0 Monthly charges 449 Usage charges 261 Messaging charges 0 Conference call charges 2.5 Roaming charges 125 Discount/other charges -138.2 Miscredit charges 0 Sub total 699.3 Tax 86.44 Total 785.74 What...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Charged 49 Rs for mgossip chat service Mobile-9930890392

User
 luckysujeet1985 on Jan 30, 2015
Recently i saw a charge on my Vodafone account 9930890392 for 49Rs for a mgossip pack which i did not authorize, so i called up vodafone and asked them to remove the charge and deactive this service as i did not activate this service. However the customer representative told me that they cannot reverse the charge nor can they deactivate the service....
Complaint comments Read comments Complaint category Other

Vodafone India - Bill Complaint

User
 shafiqueahmed55 on Jan 30, 2015
Hi this is Shafique, i am writing this mail in regards to a specific charge on my monthly bill for the month of december that supposedly occurred due to a data usage. I have been charged around Rs.2600/- for that usage but my complaint is that i've never use internet without activating internet pack so data usage charges seems impossible. I would like to tell you that this is not the only time that a miscellaneous charge has been posted on my bill there have been similar instances of such inaccuracy on my bill which i overlooked and eventually paid for them.I've already spoke...
Complaint comments Read comments Complaint category Mobile Service Providers

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