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Vodafone India Customer Care

Vodafone Essar Limited

Ravi Chambers, Road Number 1, Dwarakapuri, Punjagutta
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500082

Customer Care Phone Numbers and Contacts

Phone:+91-2271715000
 +91-9811098110
Mobile:+91-9884098840
 +91-9820098200
Fax:+91-2266661200
 +91-2224963645
Vodafone Customer Care Number: 111 (for Vodafone users)
Vodafone Toll-free Number for Complaint & Service: 198

Vodafone Complaints Contact Address
2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Nr Mittal Industrial Estate,
Andheri East, Mumbai – 400059
 
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Vodafone India Complaints & Reviews

Vodafone - Bad conversation

User
 nsjadaun on Nov 23, 2014
Respected Sir my name is Nagendra singh. Sir I have airtel no. 9935927283. On this no I recieved a call from a unknown no. of vodafone is7408635816. on dated 23/11/2014 timed approx 10:00 am Firstly he gave me a missed call. Then I replied him he said sorry i said its ok. But after 10-15 minutes he calls me and abuses me very badly. How disgusting is this. Even I am not react badly then how dare he to talk me like this. I want from you that warn him and say to him do not do this to anyone more. But actually I want his exact location....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - False download charges in bills

User
 djachayan on Nov 22, 2014
I have 2 vodafone postpaid connections 9xxxxxx810 and 9xxxxxx401. In the monthly bill for Oct and Nov 2014, I have been charged Rs.99/- under an item "download". When I called up the customer care, they said a file has been downloaded named shotformat_dw****** for which Rs.99/- were charged. When I asked them what this file is, they had no idea. They said it could have been a chargeable item which I may have downloaded from a website. However, I did not download anything that was chargeable to my carrier. I have a 3G datapack of 1gb, and my data limit had not exhausted. They don't even know if this...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Vodafone asking money after my number is ported

User
 Varunbc on Nov 22, 2014
I have a ported number from vodafone 9886863082 to airtel, when i ported the number from vodafone, they told me the dues are cleared and my number was ported, now after some months they are sending me an email that i still have some amount to pay and i need to pay else they are threatening that they will disconnect my services and take actions. Please take the correct legal actions against the vodafone for the harrasment they are causing.....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - giving faults bill

User
 jogykj on Nov 22, 2014
Sir, Since 4 months I am paying Rs 499/- extr amount withuot knowledge. Initially I was paying around Rs 500/- . Scheme was Rs299/- post paid, I was getting bill every month. But since last four five month I was only getting SMS and bill is around Rs 1000/- . I was thinking that since I went out of state It was roaming charge, But when I checked I could come to know that they added Rs 499/- every month withuot my knowledge.My one more complaint is that since they added Rs 499/- they never sent me bill on by post which clearly indicate they intentionally added Rs 499/- and I should not come...
Complaint comments Read comments Complaint category Utility Services

Vodafone India - Wrongful Deduction of Roaming Rental and Roaming SMS

User
 hddhagai on Nov 22, 2014
Let me start on a very sour note by telling that i feel you have not looked into my email properly that i have sent earlier regarding the issue. In my emails dated 14/Oct/2014 and then again on 25/Oct/2014 I have sent you the details that I had picked up from "My Vodafone" portal and also had sent you a screen of the portal, below are the details again and also attached is the screenshot. below Service name Start time Destination Duration Usage value Post call balance RSMS 21-OCT-2014 01:33:27 PM 12320003 0 15 RSMS 08-OCT-2014 06:40:21 PM 12320003 0 15 Can you please...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Fake call regarding SBI credit card transaction from mobile number 8527245117 re

User
 ramana urachintala on Nov 22, 2014
I have received a Phone Call from a Mobile vide No. 8527245117 at 12.30 pm yesterday 21-11-2014regarding SBI Credit Card Refund of Rs. 4, 949/- against invalid earlier payment of Rs. 4, 949/-. One OTP was received at that time in my mobile at 9963533324 But after some time I realize that the phone call was false due to a payment was made from my S.B.I. Credit Card in place of refund.The call has told his name is Mr. R.K. Srivastav. You are requested to please find out the person along with the aforesaid Telephone No. 8527245117 and Justice me.If any further information you have to required, you...
Complaint comments Read comments Complaint category Credit Cards

Vodafone India - without my information chrges 50rupees

User
 pradeep8095 on Nov 22, 2014
my voafone mobile number 9838927128 vuclip value pack activted without my permition also charges 50rupees if i asked to custemer care they will tell this is down load charge i ws not down loaded achually please need to take action about this complaint...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - pathetic service and fraudulently collecting important identity proof documents

User
 meemohan2003 on Nov 22, 2014
i had applied for no portability for 8097026100 ...made 25 calls on 9820198201 but all agents are inexperiences and new and disconnecting the calls rozia, anita, anup, sandhya, saurab are some of them...they are operating without any seniors as nobody know the seniors name i called up +917506409961 to mr rahil shrivastav, vijay kamble to return the documents fraudulently collected in the name of no portability, but mr rahul disconnected the phone and mr saddam is yet to call mr vijay kamble spoke very rudely and threatened me saying go to hell when i asked my documents to be returned back uou...
Complaint comments Read comments Complaint category Utility Services

Vodafone India - regarding internet speed

User
 Rahul12175 on Nov 22, 2014
dear sir i asked for the data plans of vadaphone and i was told that upto 3 gb i will get good speed of 2g and after 3gb uses the speed will be 40 kbps on dataplan of 245. but from starting i am getting the speed of 10 -15 kpps . i am very unhappy from this type of documentation, you should tell the customer truth. so please see into this matter mob no. 8357803253 regards Rahul sharma...
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - deducte rs. more than 150 from my balance without using any services

User
 vishal2546 on Nov 21, 2014
my vodafone no is 8007388834 .deducted rs -125 from my talktime by giving resion of rs-75 for dnld-dwap, 24-r.ui2gv28r24d500m and again 24 for, 24-r.ui2gv28r24d500m . i haven't used any such services. take strict acting. i am very old customer of vodafone. if this is not solved i will change my oprator....
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - Harrassed by Vodafone --looting company

User
 RekhaBR on Nov 21, 2014
Vodafone billing services are really pathetic.. they are just to loot the customers. Change of billing cycle without intimation, hence unnecessary my billing amount was very high... due to cycle change, we need to submit the ECS form again, that was not intimated by vodafone, hence all ECS done through account are not getting reflected account. i.e. for sep and oct my bill was 1889, which was deducted through ECS, but the same is not reflected into my account, now on every bill after that service tax is levied for 1889. My outgoing services are discontinues as my payment is not getting reflected. EVery...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - NOC/No Dues/Settlement: Incorrect Letter Issued

User
 avinash_dhawade on Nov 21, 2014
Dear Sir/Madam, Request your attention to the fact of matter that I am struggling to get the NOC/No due letter(settlement) from Vodafone India. I have made the payment in the month of July 2014 and the third party Star Enterprises is working on behalf of Vodafone India to collect the outstanding payments. I am struggling to get the no dues letter from them since last 4 and a half month. I am attaching all the letters the payment made through visa bill pay and the incorrect letter that they have issued to me. I am following with them to issue me the correct settlement letter for which I have...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - ACTIVATION OF VALUE ADDED SERVICES WITHOUT CONFORMATION

User
 snehith bikumandla on Nov 21, 2014
Sir, My mobile number is 7076302367, i am deducted with 99 rupees from my account for HELLO tv activation which took place without confirming .So i here by want to convey that please take a confirmation from customer before deducting. Thanking you...
Complaint comments Read comments Complaint category Other

Vodafone India - REGARDING COMPLAINT AGAINST VODAFONE OUTLET ALLAHABAD

User
 satya prakashs on Nov 21, 2014
Dear sir/madam ... This is satya prakash i am Constant customer of vodafone from last 5 years. On 20/11/14 i have paid Rs1500 to make payment for the due balance.i was going to pay through Cash machine which installed in vodafone store. During my transaction a girl named Ms HARSHITA came and told me sir we have some target and i want to pay your bill through M Paisa i have given Rs 1500 to her after assuring that my account will be credited within 1 hour. but after two days i have not received the payment. my account is still not credited. today at the evening i went to the vodafone store...
Complaint comments Read comments Complaint category Telecommunications

Vodafone - Presured bill to my salary cug company no.

User
 Vivek Bhandwale on Nov 21, 2014
my company cug no7567881718 no 7567881718 Where I m getting suffered Vf net connect charges even there has clear instruction from our company side as in cug plan no gprs/ isd should not be activated. then also since last 3 months I m suffered to get salary deductions due to this .Even after so many mails with vodafone customer care.no one has visit to our company as even there are corporate relations with Vodafone. I must need to reimburse the amount which is forced to me.Arpund...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - bill not received but forcing me for payment

User
 T. P. Singh on Nov 21, 2014
I have vodafone post paid No.8948011666. I given option email for bill but I have not received any bill on mail but your nodal officer confirmed delivery. I inform about bill amount which i feel not correct. I written several time to customer care as well as nodal officer. now i receive your notice without given copy of bill.I take it cheating with customer and harassment of customer. kindly look in to the matter and solve the problem....
Complaint comments Read comments Complaint category Unauthorized charges

Vodafone India - Unacceptable behaviour from vodafone agents

User
 Ritika Bhowmik on Nov 21, 2014
I am a vodafone user & recently I migrated from postpaid to prepaid. For this migartion I visited my nearby Vodafone mini store & inquired them for the procedure. The procedure was however delayed & they charged Rs.200 from me saying that it includes migation fees & I will be getting Rs.75 talktime soon after my prepaid SIM gets activated. The SIM got activated on 15 Nov 14 but I didnt got the recharge as told by them. On 17th I visited their store & inquired about that recharge and after that what happened was beyond my expectation. The girl to whom I inquired bumped into an...
Complaint comments Read comments Complaint category Telecommunications

Vodafone India - Net Speed is very slow

User
 Rahul.sahu on Nov 21, 2014
Dear team I have complain so many time to resolve my Internet speed but that still not resolve, I m the customer who is using services but I m unhappy with ur service my mo no. 9610490555 and 9610480555, kindly reverse my net amount and do some action on it With regards Rahul sahu 9610490555 Alt. No. 9460105446...
Complaint comments Read comments Complaint category Banks

Vodafone India - Excess bill due to company negligence

User
 kashmirajavkar on Nov 21, 2014
Hello, My vodafone number is 9167901485. In the month of November i got bill of 2007. During the bill cycle I have registered for the booster plan ACT AB300MB, I got a reply from vodafone in just 5 min that My pack will be activated in 2 hours. So I was using my Internet as per this assumption. And now they are saying that this pack is not available for my number and I have to pay the bill. This is their mistake that they have not informed me about non-activation of the pack. So I just want to know whose mistake is this, and who has to pay this?...
Complaint comments Read comments Complaint category Mobile Service Providers

Vodafone India - unwanted services activation

User
 shikha tugnaith on Nov 21, 2014
I have a vodafone no. 9582219501 i hv regular pay my monthly bill. its 3g net connection sim. But without my permission they started a scheme in which i have to pay 6month advance payment n they did not inform me.I told them to stop this 6 months advance payment and continue my one month advance payment but they did not take any action. plz take an action and start my one month bill payment. and they also stop my another no.outgoing 9711482233 which payment is done there is no due of this stil they stop my outgoing without any notification. plz take an action as soon as possible both nos. are...
Complaint comments Read comments Complaint category Internet Services

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