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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 356

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D
Debotush Das
from Numaligarh, Assam
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worst services

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I suppose to change message...
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T
Takreem Ilyas
from Delhi, Delhi
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unable to avail first recharge benefits

Address:Hyderabad, Andhra Pradesh

I used to be an Aircel user. 3 days back i changed to Vodafone and got a new sim card - because of the connectivity issues i was facing with the Aircel network. I got the special bonus FRC of Rs.373 for which i was told that i would be getting unlimited talktime and 2G data for 84 days. However, following the FRC i got a message stating that the 2G data pack is active and valid for only 70 days! Moreover, I am still unable to use mobile data...
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Takreem Ilyas
from Delhi, Delhi
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unable to avail first recharge benefits

Address:Hyderabad, Andhra Pradesh

I used to be an aircel user. 3 days back i changed to vodafone and got a new sim card - because of the connectivity issues i was facing with the aircel network. I got the special bonus frc of rs.373 for which i was told that i would be getting unlimited talktime and 2g data for 84 days. However, following the frc i got a messasge stating that the 2g data pack is active and valid for only 70 days! Moreover, i am still unable to use mobile...
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S
Shariquenckkc
from Rudarpur, Uttar Pradesh
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sms block

Address:274509

Hello! My sms facilities are blocked though i have linked my number to adhar card. My number is [protected]. I am able to receive messages but found unable to send any message to anyone. I don't know what to do. Even i called customer care but they don't resolve it. They ask me for adhar updation which i done earlier. They are not sopving it. Please help me....
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K
karanchitransh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging 1500 saying that called on 51717

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Vodafone has charged me 1500, stating that i have called on 51717. Vodafone is making fool to its customer by charging this much amount to the customer, this is a complete fraud which vodafone is doing in order to make more money. Customers should be aware that mobile service providers are trying to fool us, i want this issue to be resolved & send me the correct bill which contain my rentals, i am not going to pay for the bill which is been...
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S
SANGWANS2001
from Mumbai, Maharashtra
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wrong billing for 51717

Address:New Delhi, Delhi, 110075
Website:Vodafone

I have been charged Rs 966 + taxes for calling on a number 51717 which is a non existing number. Also there are no call details in my number and the time given is when I am always driving. So the information is incorrect and it appears to be wrong intentions of someone at your office end. You are requested to enquire and do the needful....
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Y
yogesh.jaiswal
from Bengaluru, Karnataka
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not letting me to change my network

Address:Bangalore, Karnataka, 560084

Hello,

I have raised mobile number portability request 3 time over a period of time.
Recently within 7 day duration i have tried to 2 time for mnp.
I have raised the request on 22nd february 2018.
On false pretext they keep on denying me to leave vodafone network.
It's kind of forcing me to stay on vodafone network.
I am looking for legal action for such unfair trade practice.
Please...
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L
lakscul23
from New Delhi, Delhi
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access fee issue

I had recharged my prepaid Vodafone no [protected] for 95 Rs.
I got a message saying -
Rchrg of MRP Rs 95 on 27/02/18 successful.Tlktime rcvd Rs 0.82, GST Rs 14.49, AccessFee Rs 79.69, New Bal Rs 0.TransID ONR[protected]..

Now I am left with 0 balance. What nonsense is this, and what is this access fee that is being charged. Please return my money. Whats the point of recharging my phone ....
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Website:www.vodafone.in

I have already complained about the problem to vodafone store - kankurgachi on 23rd december 2017. They have deactivated the vas services from my vodafone number on 23rd december 2017 itself. After deactivating the vas services, it was charged again to my next post-paid bill. I have complained the same to vodafone store - kankurgachi again but they did not able to solve my problem. Then i have sent a complain email to vodafonebillonmail....
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Address:Kurnool, Andhra Pradesh, 518001

I (Mobile number: [protected]) had requested for a port-out from vodafone. Next day (I. E.,[protected] i got a call from vodafone backend team they had offered me to recharge with rc249 you will get unlimited calls and 2g data for 56 days. They said that you will get conformation message within 24 hours. I waited for 24 hours but the message had not came. I just contacted customer care through 198 toll free number on next day. They said that...
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S
Sunil.123
from Bengaluru, Karnataka
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recharge

Address:560010

Hi
I had recharge of rupees 10 today but it was not credited to my number.. And this is happening 4th time in last 30 days since i kindly requesting why this thing is happening again and again and also i am suggesting people those who are using this mcent application don't use this app it's waste of time and waste of internet and money too... So don't use this app.. This app...
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M
MUTHUARU MUTHU
from Sivakasi, Tamil Nadu
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statement

Please send me the statement of prepaid vodafone number [protected] which is my name athar card[protected] for the period of last year august month first date to this year twenty of february that is from 01 08 2017 to 20 02 2018 and how i change the number from vodafone company to another company offennly the line is busy or how i convert postpaid my vodafone prepaid is
[protected] nagaraja...
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M
Manjit Singh Zirakpur
from Maur, Punjab
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very very weak signal of vodafone

Address:141114

Respected sir this complaint is regarding very very weak signal of vodafone in and around govt. Industrial training institute samrala distt. Ludhiana punjab (Pin code 141114). We are facing problems in our day to day working due to weak signal. Moreover there are more than 300 students studying in our institute they are also facing problems. Please do the needful....
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G
Geetanjali Kulkarni
from Pune, Maharashtra
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register failed

Applied for port from reliance to vodafone on 06/11/2017 from gulbarga, current status 'register failed', it was said to me that i was not in karnataka circle since from then, operation hasn't successful, please go to karnataka & apply for upc again, now it's said by vodafone customer care that reliance company has been closed, your query can't be resolved, please resolve the query as earlier, as it is our company number...
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N
Nil23
from Bangaon, West Bengal
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refund for failed transaction via my vodafone app

Address:Kolkata, West Bengal, 700004

Dear team vodafone (Kol),

Greetings,

I am extremely shocked to see such a unprofessional behaviour from such a esteem organisation.

Today around at 8:30 pm, i made a recharge from my vodafone app for my wife's prepaid no. For rs. 509 of super pack the balance got deducted from my bank a/c accordingly as i use to pay for my postpaid connection, after returning from office i got to know that the...
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Address:Visakhapatnam, Andhra Pradesh, 530046

I am subhajit rej, my no [protected] my sim was suspended from november month for payment due. And then vodafone company had send a notice for payment after then i had paid my all payment with late fine
And submit my sim to mr. Ahamed with my identity proof (Aadhar card) for cancellation with cancellation request at 12pm on 30 jan 2018.

Now vodafone send me bill for use of february month 125 rs. Then i talk with your...
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S
Sukh Ram Maurya
from Delhi, Delhi
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refund of money

I have done online recharge for m vodafone number [protected] on 23-02-18 for Rs 222 through your bill desk, money was taken from my bank account but money was not credited to my phone. Transaction details ID is LSM[protected] and ONR[protected] dated 23-02-18. So I request to refund my money as soon as possible....
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K
Kishor.k
from Visakhapatnam, Andhra Pradesh
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postpaid bill

Address:Visakhapatnam, Andhra Pradesh, 530026

Hello,
My name is kaushal kishor, a vodafone customer for more than twelve 12 years, with the same number. [protected], i was motivated to move to post paid plan in the month of dec-2017, on promise that i would be charged only 249/- a month. This month bill is 349/- when asked they said roaming charges is the reason and stopped my calls. I am ready to pay 250/- and want this get activated or else i shall change to prepaid and for...
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M
mustafazaidi
from Kanpur, Uttar Pradesh
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forcefully charging amount for number porting

Address:225001
Website:www.vodafone.in

Hi,

I am complaining against vivek tiwari ([protected]) and his manager dhanraj kumar ([protected]) of the vodafone store in barabanki up (E) 225001.

I went there for number porting an they asked me to pay amount 180 rs min without any receipt. I said there is no change for number porting in vodafone but they rudely said that if you want to port here, you will have to pay amount else you can go anywhere "i didn't...
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S
sunder1983
from Bengaluru, Karnataka
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no outgoing local sms details in vodafone itemized bill

Address:Hyderabad, Andhra Pradesh, 500081

Vodafone india is not providing me outgoing local sms details in my itemized bills even after emailing them number of times. They keep on sending duplicate bills even after informing them that it don't have outgoing sms details. I tried to download the duplicate itemized bill from my vodafone even it doesn't have the local outgoing sms details. I even sent them screenshot of the bill multiple times but the corporate team looks to be very...
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