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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 365

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H
HariHaraSudhan Venugopalan
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refund of the deposit amount

Address:Bangalore, Karnataka, 560035
Website:vodafone.in

I travelled abroad for a week. Since i was new to vodafone they asked me to pay a deposit of 10000 rupees for activating international roaming mentioning that it will be deposited back to my account with 7 working days once am back to india and giving them a call. After coming back raised a request - request number :[protected]. The customer care representative promised that it will be refunded in 7 working days. After a week when i call back,...
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Hi team,

By way of introduction, i am nikenth from cochin. I have been using vodafone corporate connection. I was told that the monthly charges will be 249+tax/month and i have been charged 349+tax every month. Every time i had to call their customer support to raise complaints and ended up with no response. Today morning i have called them to get the complaint numbers and unfortunately they only gave me with last one[protected].br...
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T
TONAL
from Chennai, Tamil Nadu
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about unnecessary deductions

Hello i am o. A. Thomaskutty i am using vodafone since 2006, i am under maharashtra and goa circle. I am facing problem since november 2017 when i switched to vodafone 4g supernet from 1.5g. Earlier i felt it can be some worms or trojans in my android system but afterwards i came to know it happens from vodafone's network itself. They are eating up my balance by different vas services for me without my consent, even i don't come to know when...
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D
durgesh babu
from Noida, Uttar Pradesh
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amount deducted from the account and still not credit

Address:New Delhi, Delhi, 201309

Dear sir/mam'm,

As yesterday i had make a recharge of rs 198 though my vodafone app, amount being deducted from the account still amount is not credit on the given mobile no [protected].
Transaction detail:-
Rs-198.00
[protected]
Bil/[protected]/pgmib-/vodafone_lici60

Kindly credit the amount on the mobile number or reverse the amount towards to the bank account

Regardsbr...
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A
Akanshu Singhal
from Delhi, Delhi
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worst service

Hi,

I am very frustrated from your service. I am trying to reach you from last two days but unable to do that. From last two days, i can't make calls after spending rs.458 for 84 days. I had a word with your customer care representatives but they are making me fool. They all are accepting the mistake but no one ready to help me even they are disconnecting the call.

I don't want to be your customer, please return...
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S
shajijohny
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile got deactivated from 27th jan 2018

Address:Ernakulam, Kerala, 686662

Hi,

I have ported my mobile# [protected] from idea to Vodafone last November 2017. On January 10th 2018 it had been deactivated without any prior information due to non payment of settlement of the bill of idea. Then I paid all the dues to old network (idea) on 13th January and sent all the details documents to the current service provider (Vodafone) through email. However on 27th January again my mobile number had been deactivated...
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A
Ashikjjohn
from Mumbai, Maharashtra
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cheating

Address:680682

I have recharged for 509 offer with unlimited call and net and 100 sms.Today i don't know how 100 sms limit has been completed after few messages my balance was being deducted for each message so i charged a sms offer for Rs.5 still my balance is being deducted for each message, this is cheating.Now my balance is 0.When i contacted your customer care they are shouting at me i am very much disappointed with vodafone...
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S
Sukhdeb Barman
from Tezpur, Assam
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balance deducted so many times

Address:Nagaon, Assam, 782001

My vodafone number is [protected]...Recharge saturday night 3 feb 2018 rs 94. And rs 22... that night balnce 43 Rupees deducted...i dont know why deducted my balance .customer care told me that download some apps...i am using mobile last 8 years ago...and today 5 feb 2018 rupees 20 deducted of my account vodafone...plz take legal action and i want refund my money back.

Thanks
[protected]
[protected]
Sukhdeb...
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D
Dharmendra7900
from Akbarpur, Uttar Pradesh
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sim card replace 9918141111

Dear sir/madam,
This is to inform you that my sim is not working and is showing no network,
in respect to this I made contact to nearest Vodafone store Vats Enterprises, Sultanpur but till date in spite of changing sim no network is showing though i reminded and visited for so many times to the store.
Please do the needful as early as possible .
Regards
Dharmendra Singh
[protected]...
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H
Him Kis
from Mumbai, Maharashtra
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activation of value added services without permission

Address:Moradabad, Uttar Pradesh, 244001

Dear vodafone
My number is [protected]
Which i recently port from reliance to vodafone 2days back i top up my account with 300 rs but after 5min automatically value added services activated on my number due to which my balance deducted to half after complaining services are deactivated and 1/3rd refund came back in my account next day same thing happened.
When i asked for the complain number they refused to provide mebr...
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A
Amrita2405
from Coimbatore, Tamil Nadu
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vodafone customer forwarded call to my jio number

Address:Ranga Reddy, Andhra Pradesh, 500084

A Vodafone consumer with the number [protected] has forwarded his calls to my reliance jio number. I reached out to both Vodafone and Jio for help but both said that they cannot do anything about this. I have tried all the ways to help myself but it is all in vain. If I try calling this number from my phone, it obviously gives a busy tone since the call is forwarded to my number. If I call using someone else's number, the call is connected...
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P
Pavan K Madasu
from Chandur, Telangana
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no service - in request to conversion of postpaid to prepaid

Address:Hyderabad, Andhra Pradesh, 500092

I have approached vodafone store almost about 5 times with the request to convert my postpaid to prepaid.in all the cases they ask for the documents and finally says sir this is ministore, you have to approach main store. If they can don't have authority, why they make a sit and ask for the details and waste my time. Can't they tell me directly to visit the main store.

After speaking to customer care executive they have promised...
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U
U AND R ENGINEERING U AND R ENGINEERING PVT LTD
from Coimbatore, Tamil Nadu
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making confusions in the billing of our 12 cug lines

Address:Coimbatore, Tamil Nadu
Website:[email protected], 93617 47031

I am rajaneesh (Manager hr), u and r engineering p. Ltd., 39/3, thamarai nagar, sihs colony, coimbatore - 641014. We are using 12 cug lines with you. Your billing made confused by last 2 months. We have asked many times for a combined billing for all numbers. Still we have paid the total amount of 6286 for last bill period, the outgoing of[protected] number is barred.

We have complained this on 02.02.2018 to
Corpcare....
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A
ashishpiku
from Chennai, Tamil Nadu
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no network in my area.

Address:Bangalore, Karnataka, 560087

1 month back i shifted to my new apartment sobha dream acres in balagere rd, bangalore. I am facing network issue for my vodafone sim others network is fine. Already i have spoken to customer care they said they are looking to setup network in this area but so far no improvement. If this is the case i have to switch to other operator. Its a big township and i think they should look into this....
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I haven't ever subscribed to any "wwe zone pack" on my vodafone mobile number. But i still keep getting charged for it, and keep receiving an sms about deductions. When i try to send a stop sms, it says "couldn't send". [i am able to send sms messages to other numbers.] this is very frustrating and feels like i am being cheated. This seems like a dirty trick to steal money. I would like to get a refund of all the subscription money that was...
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R
Rrd_96
from Cuncolim, Goa
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access fee on recharge

Address:403601

I did a rs. 25 vodafone prepaid recharge on 30/1/2018.

I was charged rs. 21.18 as access fee and gst of rs. 3.81.

I received only rs. 0.01 talk time on the rs. 25 recharge.

Screenshot of the message received on recharge is attached below.

Mobile number [protected]
Vodafone circle: maharashtra - goa

Why am i charged such a large amount of for access fee?...
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V
Vincent Augustine D'Souza
from Vasai-Virar, Maharashtra
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wrong deductions

Vodafone is charging me since 1/2/2018 for data which i did not use. I get repeated messages about deductions like this:
Session date: 01 or 02 or 03 or 04.02.2018
Consumed volume: 0.000 mb or 0.001 mb or more
Session cost: rs.0.04 current (Sometimes 0.08 or 0.16 when volume is shown more.)
Balance 226.28 inr for 1 hour (At 1.27 p. M. Today 4/2/2018.)
Unlimited data dial *444*4#
My balance was rs.229.95....
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N
Neelkanth Hotel
from Siliguri, West Bengal
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ad voice message before each call

Address:713347

Each time i try calling any number i have to listen to a 20 sec mpesa ad or about some other service of vodafone... Pls help me get rid of it... My vodafone no. Is [protected]
—...
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A
Aseena wani
from Coimbatore, Tamil Nadu
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sms service block

Address:Chennai, Tamil Nadu, 600116

Am using Vodafone sim ...I am sending msg to my family and friends..in 2nd February onwards my sms service as been stop.i called customer care..they send your service as been blocked in trai.there is no warning msg send by Vodafone customer service.so now my sms service as been blocked so i could not use my sms service so kindly rectify this issue.thanking you...
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N
NNNMohammed
from Palakkad, Kerala
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mobile number portability

Address:679336

I am a retired soldier. I have served the country for 15 years. Due to service requirements i had to reside in various parts of the country and hence had to take mobile connections of the local circles.
Under such circumstances i had taken a vodafone prepaid connection under maharashtra circle bearing the no. [protected] and have been using the same for nearly 2 years now. But now as i have retired and settled down in kerala i would...
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