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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 392

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* i am a vodafone postpaid customer. I had opted for international roaming plan of 149 (Approx)
* i only had opted for receiving otp codes as the indian no is linked will all my banking services.
* first initial months worked fine and i used to get a bill of 900 rs/month approx which was as expected until on one occasion i got a bill of more than 3000 rs/month
* on liaising with customer care i found that they activated...
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S
Sleepaddit_22
from Mumbai, Maharashtra
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access fee

Address:Mumbai City, Maharashtra, 400078

I want my money back
I recharged for 69 rs and i got this msg regarding the access fee with only 0.67 recharge this is absolutely false. I don’t expect that the access fee would be this high and plus what it is? U guys are charging tax plus access fee a it’s pojntles recharging it.. I am pretty disappointed
Rchrg of mrp rs 69 on 07/12/17 successful. Tlktime rcvd rs 0, gst rs 10.53, accessfee rs 58.47, new bal rs 0.67....
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A
Abi1258
from Belgaum, Karnataka
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disconnected

I'm using vodafone for the past 3 years. But suddenly I didn't able to receive or dail a call.
Its saying that, your service has been barred temporarily.
Please help me...
I thought that only vodafone is the best telecom service and I recommended everyone to use vodafone but now I'm really disappointed.
I want you to help me. I think that you'll solve my problem and make me happy.
Now I'm very disappointed.br...
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D
Dhanashree Dhote
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

application for refundable deposit amount

Address:Nagpur, Maharashtra
Website:Corpcare. [email protected]

I am dhanashree dhote the ex customer of your vodafone service. My contact no [protected]was been postpaid by ur services. The time when i postpaid my vodafone sim a few months ago i paid security deposit rs 1000 to ur vodafone service at nagpur. So kindly please refund my deposit amount as i am no longer customer of vodafone.. Do needful as early as possible..
Thank you...
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Binil Kb
from Tellicherry, Kerala
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not happy with the internet service

Address:560073

Dear vodafone,

I have been using vodafone from past 4 years & i am pretty much happy with your service, but from past couple of months i have to say you this that i am quite disappointed with your service team. I had lodged a complaint on nov-18-2017 and i got a response from them on 20 nov 2017 ([protected]). They have asked to do some changes on the phone setting i have changed it. But things have moved from bad to worse....
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A
anil kulshrestha
from Delhi, Delhi
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not providing the data pack for 70 days

Address:10059

I have recharged rs. 446/ pack with recommendations of m/s magala telecom, milap nagar uttam nagar, new delhi. With facility of 70 days data+ local std free calling but your company recharge only simple recharge not with a spacial pack. I contact with your customary care but they told the said pack is closed now and you can't get special pack. This is the cheating with costumer. Again recharge on 06.12.2017 for rs. 509/- as i requires data...
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M
Mahesh2017-2018
from Pune, Maharashtra
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slow speed net and connectivity

Address:Mumbai City, Maharashtra, 400099
Website:www.vodafone.in/home-mumbai?section=consumer

I have been facing the issue of slow internet speed since 2 months. Instead of 4g i am able use in 2g speed connection for my vodafone number [protected] which is a postpaid connection. For mumbai circle. I complained them on 20th november 2017 regarding this issue then they registered my complaint and said it will get resolve by maximum 26th of november. I called them on 27th november they said we have not able to solve it. I am taking this...
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Johnvpurathi
from Perumbavoor, Kerala
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vodaphone prepaid mob # 9946781315 recharge amount not credited

Address:Ernakulam, Kerala, 686664

Vodaphone mobile [protected] was online recharged on 05 dec 17 with rs.40/- utilising federal bank internet banking. During recharge process a message was displayed after a long pause that there was technical problem in topping the recharge amount to my mobile account. But the recharge amount has been debited to my bank account. Till now the amount is neither credited back to my bank account nor my mobile account is topped up. Request to resolve...
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S
from Satrikh, Uttar Pradesh
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overbilling for 9871149809

Second complaint: on receiving the monthly bill of my post-paid mobile connection [protected] with vodafone, i note with utter surprise that i have been billed rs 93, 099/ for international roaming. I have an auto-activated international roaming package for 500 rs per day. I had traveled to africa from 2nd to 5th nov, 2017. Despite that i have been billed as detailed. Whilst i was in africa, i never received any message or warning to suggest...
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Sumit Chhaar
from Delhi, Delhi
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agent misbehave on call

Hello vodafone i have done the recharge of 75 inr for main balance instead of getting balance i got data pack.., when i spoke with your agent regarding the situation of not getting my balance he behave rudely he put my calls on mute and he did not give any solution. Again i asks him to transfer my call to senior he didn't give any suggestion nor any reply he continuesly put my calls on mute. Is this the service you provide to your costumer...
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Sagar bhardwaj
from Delhi, Delhi
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caller tunes

Address:New Delhi, Delhi
Website:[email protected]

I am sagar, my no is [protected]. I have been trying to activate callertune for my number i don't got the message of activation 'you can start enjoying this service within 30 min but it does, nt work.I also raised complaint forpast 3days but they always tell that your services have been activated with in 6 hours.Plz solve my problem...
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Shiwanand
from Dehra Dun, Uttarakhand
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3g network very bad

Address:274402
Website:Narkatia kushinagar U.P.

Village-narkatia bazar, post-kurmauta manjhariya, district-kushinagar pin-274402
Vodafone tower here but internet is very slow very bad service in 3G. CUSTOMER CARE not solve this solution . Customer Care provider tell can not allow fast network this place. Why ? This place customer not give money. Please solve Customer problems....
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Charles Kollannoor
from mumbai, Maharashtra
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vodafone wrongly charging me

Address:Mumbai City, Maharashtra, 400072

Vodafone charged me rs 1200 for an 90minute conversation to the number 51717. They are not sharing the information about who received this money. They say its astrology.

Bill dated 25/10/2017 and have found that calls - special numbers recorded in accordance with your tariff plan on your number hence you have been charged of rs 1293.00/- for same.

Below the details of the call:

Date - time 23/10/17-21:58:20....
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N
Nitinpatel.ce
from Ahmedabad, Gujarat
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deactivate the sim even if did payment

Hi my self nitin patel, i have a prepaid connection from vodafone and my mobile number is [protected]

Before few months i have converted my connection from postpaid to prepaid with final payment paid what they asked i have a receipt of that.

From today they have deactivate my sim and i got different answer from customer executive.

On first call they told me your payment approx 106 pending to pay...
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Babu Choudahry
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call rate not reduced after recharge and I have list 8rs

Address:Jaipur, Rajasthan, 303702
Website:www.vodafone.in

Hi, today i checked offers on vodafone and get offer 19=19 and when i check i get rs 19. After this for reduced call rate i checked offer and found 12=[protected]@30p, 84d. And i have activate this. After conformation i make a call and end the call i get my you last call charge rs 8 for 5 mint. I have attach all images for this and hope resolve this issue.

Best regards
Babu lal...
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shonaaingale
from Mumbai, Maharashtra
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disconnect my vodafone number

Address:Mumbai City, Maharashtra, 400022
Website:[email protected]

Dear sir/madam,

I neeta harishankar ingale hold a vodafone number [protected]. More that 3 months this number is not in use but still i don't know for what reason they have charged me the amt of 2250/-

As after visiting sion vodafine branch they first asked me to get the xerox copy of aadhar card and pancard,

After visiting for the next time they ask me to mail them on vodafone. [protected]@vodafone.com...
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V
vinodshah1954
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services 9870099832

Address:Mumbai City, Maharashtra, 400050
Website:vodafone.in

I am having problem with vodafone services for the above said number [protected] as i am not receiving signals in my office, i have been complaining with the executives every now and than but the problem is not resolved yet on the contrary they have disconected my number and have sent a bill of rs. 183/= which i have not paid since i have not used the number, kindly get me permission to port in any other company with the same number.
br...
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A
akshaya95
from Bengaluru, Karnataka
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money deducted from account but not recharged

I recharged with rs 348 plan, 1 gb and umlimited talktime for 28 days,
Money is deducted from my account but recharge is not done.
Please refund the amount as soon as possible.
The redirected page is also not getting refreshed.
Please look into the issue as soon as possible.
Please refund the deducted amount to my bank account immediately.....
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Rajan raghavan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake data offer

The vodafone is promising a recharge of 348 rs, un limited voice calls and 1.5 gb data everyday. But not all given 1.5 data to customers daily, while using only 100 mb they are sending data alert saying that you have used 90% of your internet pack. I am trying to contact the vodafone customer care executive from past 15 days but not able to speak. The call is diverted to voice call messages. I have never faced this much cheating from any...
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vijayakumar shankara
from Delhi, Delhi
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vodafone every month facing bill cycle cost high comparing the activated plan

Address:Chennai, Tamil Nadu, 600056
Website:www.vodafone.in

Hi,
My vodafone no is [protected],
I facing every month bill cycle addition cost added, my plan is activated for 349 rupees on 9th oct 2017, same time 6 month free of cost per day 1 gb plan is activated by customer service man (Refer the screenshot message), i faced last 7 months continuously i can raise the issues to vodafone through mail and reduce the excess amount, but in message/call came from vodafone your balance amount...
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