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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 401

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Address:201301

I swap my number from airtel to vodafone on 11th november and since then i am facing issue with slow speed of internet. They changed the sim, did all the troubleshooting, tried changing the phone still the same issue in all cases. Escalated to vodafone they dont have any answer.
-request to fix the internet speed issue asap
-its annoy to do all troubleshooting again and again when i call them.
- tried escalating over...
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A
andhoorabhi
from Chennai, Tamil Nadu
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sim card and customer care issues

Address:600082

I had to get a new nano sim for an already existent micro sim and i had approached a vodafone care center in perambur.
The customer care executive had refused to process my request and also misbehaved with a consumer.
The executive was misbehaving to a previous consumer in a worse manner and was blaming him for a problem that he had approached the centre with....
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P
Prudvi Sai Kirran Jandhyala
from Vadodara, Gujarat
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retain my number without my permission

I raised a request on 14th nov 2017 for porting, on 15th i submitted it to airtel and got new sim by paying some amour.

Got calls daily from that day from vodafone customer care to retain. I did not agree to it.

I don't owe anything to them, but created a fake bill to stop the porting.

They stopped my porting, when i contacted they mentioned it was created by mistake. Then they knocked it off and...
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A
Amit_0297
from Coimbatore, Tamil Nadu
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ultimately slow speed

Address:Murshidabad, West Bengal, 742133

Yesterday i recharged my vodafone number with pack 396rs which was supposed to give me daily 1gb 4g data. But forget 4g, it hardly gives 3g speed. Sometimes it automatically connects 2g. Seriously i've never been such depressed with internet speed in past. Then i contacted costumer service, but they reacted as if i'm an outsider while they own some big company. I wish i can go to the past and stop myself from buying vodafone sim card....
+1 photos
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D
Dinesh Loganathan
from Korampallam, Tamil Nadu
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mr. palanivel - vodafone store owner kelambakkam, chennai

Address:Chennai, Tamil Nadu, 603103

Mr. Palanivel who claims himself as store owner behaved with me in a rude manner. He talks very loudly. I was asked to wait by him telling that another woman has to come for the postpaid to prepaid convertion work. He was chit chatting with another person meanwhile. I was made to wait for 10min after which when i asked how much time to wait. He replied in a rude and ill treating way that it will take 10 more min and you should have some patience....
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pratikshaswati
from Delhi, Delhi
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fraud

Address:Gurgaon, Haryana, 122 002
Website:VODAFONE.COM

Since september, i had been chasing vodafone to speak with any executives to connect with me for the unnecessary charges that has been charged against my number [protected].
After' n' number of follow ups and mental stress, finally you guys have stopped my number without any solution.

This is too much.
Such big brand and not even a single face who help in checking the case.
After a follow up of more than...
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pramodninan
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non compliance to contract by vodafone

I recharged my vodafone prepaid number [protected] with plan 458 on 16 nov 2017.
The plan offers free call to all network and 1 gb data per day for 70 days.
While the free calls have been effected the data plan is not received. On contact with the customer care the apn setting was revised. It did not help. There after on contacting customer care again he confirmed that the sim was being reconfigured. I was to remove sim and then...
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A
Atulkthakur
from Noida, Uttar Pradesh
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obscene/vulgar/spam calls

Hi,

From this number[protected], today (21/11/2017) i have received a call that my debit card is blocked and to reactivate it i have to share my card number, cvv & other details. To which i have politely replied that i won't share any of these details over phone. Then things have taken ugly turn there, the spammer started to abuse me incessantly.

I am very much offended by it and thinking of lodging a police...
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C
Chintadi Kartik
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lifestyle pack

I have no idea about lifestyle pack and an amount of 35 has been deducted once and next 50 has been deducted deducted from my account on rental of weekly basis without my knowledge. I have never subscribed for this pack.

I called the customer care of vodafone, they did not help me for it and did not provide me enough information about the scheme too.

Could you please look into this issue and resolve this issue...
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4
43445655
from Vadodara, Gujarat
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port migration

Address:Hyderabad, Andhra Pradesh, 500016

Iam devanand. Currently using vodaphone no.[protected] post paid. I have raised port migration from vodafone to airtel several times. Every time it has been rejecting by vodafone team by providing several reasons eventhough iam paying advance amount than outstanding. Now currently i have raised 4 th time port migration request and it is still pendjng with vodafone team and no action has been taken by the team and i have written several emails...
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P
print point
from Bengaluru, Karnataka
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network failure - voice

Address:560053

Dear sir,
Recently i chose my network to vodafone from reliance (Anil ambani), the network is worst forget about the data, whats the use of keeping a mobile then if im not getting connected or i am able to connect. My no. Is [protected], please solve this problem or else i have to look out for another service provider. I want this to be solved in 2-3 days not 2-3 months or years. Waiting for your reply or call on my mobile no. br...
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Address:New Delhi, Delhi, 110060

I have to write this email to you abruptly because the level of harassment has now exceeded my tolerance.
Vodafone sales team has set new standards in terms of mental harassment. They are after my life to get my number ported into vodafone. They are so annoying and irritating that they dont even mind in calling a person 60-70 times a day (I dont think that even any wife calls her husband so often). It has been a daily routine for last...
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B
baldevaryan
from Dehra Dun, Uttarakhand
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misguided while giving connection

Sir, i have been given a connection saying rs.270/- rentals with unlimited calls and 21 gb data for 28 days. On 4th day when i came to know that unbilled amnt is rs.270, i immediate rushed to vodafone store and there i came to know that it was rs-499/- rental. I asked there to cancel the connection or make it prepaid as i am not in a situation to pay this amount. But vodafone refused to accept this on the ground of lock in period. I left...
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I
imsau
from Mumbai, Maharashtra
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mobile number activated in another person's name

Address:Nashik, Maharashtra, 422001

Sir,
I (Prachi investments pct ltd) hetal dinesh patel was having reliacen communication mobile number as [protected]. Now recently rcom has announced closure of telecom service so i had given application to port to vodafone. Person named swapnil chavan from vodafone kulkarni garden office visited our office on 30oct2017 for collection of documents for porting. Alldocuments with required prrofs was collected by above said person. Now...
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J
Jagananu
from Changanacheri, Kerala
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unlimited pack

Vodafone provides unlimited calls pack with unlimited 2g internet. However, daily sending texts that, i have reached daily limit, weekly limit for calls and debiting from main balance. Does limited package will have the name o[censored]nlimited or unlimited packs can have daily, weekly, limits..?? No any information has been provided prior to recharge or till they have not provided the terms and conditions. Simply texting that you are chargeable...
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K
Khushei Aggarwal
from Delhi, Delhi
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my no is voip not cocp

Address:110070

My number [protected] is coip cug connection as i am paying all the bills but when i contacted customer care they told me that because of some technical issue at that time it is tagged under cocp account hence i cannot change this to prepaid now... I need urgent action on this plz change my number from cocp to coip and i want this to be prepaid connection...
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bithika noah
from Kichha, Uttarakhand
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did not provide the service paid for.

Address:Jhansi, Uttar Pradesh, 284120

To avail the international roaming facility i purchased a prepaid plan on 9th october 2017 of rs 1684 /- on vodafone no. According to plan, it will give facility of incoming, outgoing, sms and net facility. But after reaching australia i did not get any facility mentioned in the plan. I informed several times to vodafone team by email. I contected on customer care and wrote mail to vodafone customer care. They are not giving any answer and...
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S
Sahibul
from Hyderabad, Telangana
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complaint about service

Address:Kolkata, West Bengal, 700103

The following complaint i've posted in fb on 16th nov and untill unless some fake information like ppl working as well as they tried to call me but not reached so see how strong ur betwork is. As i've already puzzled with ur ground staff as well as cs team hope some responsible ppl going to talk back

I'm a very old customer of yours since 2011 (Using corporate plan tied up jubilant food works ltd) and during these days the...
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R
Rupa Mistry
from Mumbai, Maharashtra
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number deactivation and bill payment

Website:www.vodafone.in

For 2-3 consecutive months, i have failed to make my vodafone post-paid bill payment, as i no longer reside in india and don't use the sim due to the same reason.

I have given my alternate number to my sister which was linked to the vodafone number. Therefore she receive constant calls from the vodafone customer executive that the number has been de-activated, as kindly pay the outstanding bill amounting rs: 1, 391.83/-.br...
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G
G Balaji1014
from Delhi, Delhi
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dissatisfied customer (9910615963)

My name is balaji and i am using vodafone number [protected] corporate connection i have requested to change the connection from corporate to personal on letter head (Noc) with personal document yon 24th oct in nirman vihar vodafone store i have got new sim, no is[protected], i called several times in customer care, to know the status of my request care rep informed me that there is no such request is raised. Later i got a mail from...
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