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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 459

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N
Nadim Sayed (Nads)
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wrongly charged form last 6 months

Address:400097
Website:www.vodafone.in

I am writing this email out of frustration and anger. I had enough of you guys. From last 6 months i have been wrongly charged, evertime i step in to the vodafone shop they tell me to make the payment and the request which i have given long back to change from postapiad to prepaid will be done in few hours which was never done.

Customercare and people sitting in the vodafone shop are so pathetic they dont even know how to talk...
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R
RVTrivedi
from Mumbai, Maharashtra
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billing

Address:Ahmedabad, Gujarat

My vodafone mobile no. Is [protected]. As i was to go out to us for 6 months from 2/02/17 to 3/08/17, i had requested for discontinuation of services for the said period of 6 months. Accordingly the mobile was not under use and there was no communication with 'vodafone' during the said period of 6 months. Prior to leaving for us, i requested you vodafone center at bodakdev for ensure that all dues from my side be recovered. I was then asked...
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V
VR_Aditya
from Tirur, Kerala
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postpaid sim not yet blocked

Address:560060
Website:www.vodafone.in

Hi team,

I have requested to block the postpaid sim card, from the last 2 months, team is not cancelling the sim card. You are really good in generating the bill on time.
Over the phone. You are saying as sim will be canceled in the next 3-4 working days. Without intimating me sim is activated in the next day.
This is not fair at all.

Vodafone postpaid number : [protected]...
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Y
yogeshsumancs
from Jaipur, Rajasthan
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regarding plan changes

Address:Jaipur, Rajasthan, 302018

Hi,

I'm using Vodafone postpaid plan @299 rs with 2G unlimited internet. But Vodafone suddenly stopped 2G Plan without any confirmation.
Vodafone said that you will get unlimited 2G internat plan when I was switching to vodafone postpaid.

Please resolved my issue asap.

Thanks
Yogesh kumar suman
+91 [protected]...
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A
ashutoshgopal1966
from Morjim, Goa
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data charges on international roaming

Address:Pune, Maharashtra, 411045
Website:Vodafone

I am frequent travel to australia & singapore & activated the international roaming in august 17 to keep my mobile phone active.

I got a message on 22-08 that i have crossed my limit of rs 4800.00. Thereafter another message indicated from vodafone that amount is rs 7100.00. Thereafter i have removed the sim & did not use this no after 22.08.17.

Now my phone is barred for calling & it was informed that unbilled...
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A
ahmedsameer526
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment instead of resolution to customer - request to take immediate action

Address:Hyderabad, Andhra Pradesh, 500095

Dear sir/madam,

It is with very disappointment and agonies that i am drafting this complain and hopes for complete and swift resolution.

Sir, i have been offered exquisite corporate calling plan since four months by airtel & idea (Broacher attached). I have been requesting with vodafone services for more than four months to provide me the similar rs 299/-plan (Please find attached) for my vodafone numbers [protected],...
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U
UjjwalDp
from Gurgaon, Haryana
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billing related

Address:122011

I need to report overcharged billing issue for my vodafone postpaid number [protected]. I was travelling to beijing and for that purpose requested vodafone customer care to activate 149 and 1499 roaming packs on my number. Once i received the confirmation via sms that roaming packs are activated on my number, i started using mobile data which should have been charged at 39/mb. However on 2 instances i have been charged over 500/mb. Total overcharge...
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Y
yadav11
from Mumbai, Maharashtra
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balance deduction 9811650416

Address:North East Delhi, Delhi, 110032

Dear team,

Balance deduction from vodafone my mbs is available but from voda side balance deduction regularly & customer care is pathetic plz help me & done this activity from last one weak if balance deduct from data pack so my data pack is available please look in this matter i am fedup vodafone services plz look in this matter i was write ma to vodafone on 26th but no response from vodafone side. Plz help

Regards...
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I
Ishu Mandhare
from Vapi, Gujarat
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vas service charges waiver

Address:Ahmedabad, Gujarat

Dear sir/mam,

With reference to the above mention i am writing this mail in connection with complaint of my newly bought services of vodafone for mob no.[protected] (Post paid) which is registered in the name of mr. Ishwar mandhare.

After one month of long discussion with vodafone care and customer care representative i have this only option to connect with you regarding the difficulties m facing in your services,...
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A
anchainani
from Mumbai, Maharashtra
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no internet service since 6 days

Address:400052

I took new service from you broadband - a part of vodafone co. I have complained several times. But, to no avail. Till today, they keep on either disconnecting my calls or give me a run around. They are giving me all sort of excuses. At the time of signing me up for new service, they gave me all kind of promises. Every time, i call, they ask me the same question - why are you calling? Trying to waste my time. When you ask them, why am i getting...
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Address:122001

Vodafone — mobile tower installation

1 review
Ww [protected]@gmail.com on apr 16, 2017 submit a complaint
Sir
Mera naam sabir ali h mene mobile phone tower installation k liye baat ki thi unhone mujhe se 1775 rupee registration fees k naam pr jmaa kra liye apne account m fir mujhe call aaya ki tumhare paas ek 16 paper ka corrier aayega apna address de do mene de diya corrier aa gya mene fir call...
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R
Rizwan Akhttar
from Kanpur, Uttar Pradesh
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worst customer service

Address:Kanpur, Uttar Pradesh, 208004

It's rizwan akhtar and my Vodafone mobile no is [protected] . Am facing network problem from last one week and already complained to customer care of Vodafone but they only give me their excuses even they are not providing me my complain no . I will go for the port option and take them in a court...
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T
Tophani Dm
from Panipat, Haryana
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data pack recharge failed

Address:560076

I am tired of writing the same complaint over & over again.

Again i recharged for 49rs for 1gb data in the number +91-[protected] & i got 38rs talktime instead.

I had complained about the same problem several times since last 2 weeks also but till now it didn't get resolved.

Last time i had called vodafone customer care regarding the problem for which they told they 'll fix the issue which i am...
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J
Jesu Nishant
from Chennai, Tamil Nadu
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sim not activated after 24 hours

Address:Vellore, Tamil Nadu, 632004
Website:vodafone

Prepaid to postpaid connection is still not activated after 24 hours. Customer care rejecting the call. All the agents are rejecting the call nomatter what. Will you at least respond or should i switch to other networks? I have been working in it sector and this is how you treat your most income generating members.? Do something and activate the # out of it.
Please reach out to me in personal email [protected]@gmail.com...
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Address:Lucknow, Uttar Pradesh, 226022
Website:www.consumercomplaints.in

Sir, respected executive,
You can't provide 2g 3g net speed, if you have charged rs.444 4g plan.
It is out of law of merchantability under contract act 1872.
Otherwise i will move to the court of law, and consumer forum.
As you are reprenting the brand of vodafone. Its a serious voilation.

Complain no:[protected].
Mob. No.[protected] (Ported to voda recently)....
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S
SupriyoChatterjee
from Atraulia, Uttar Pradesh
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not getting data as per scheme

Address:Faizabad, Uttar Pradesh, 224001

I am purchasing a new vodafone sim and recharge for 1gb data per day for 84 days but after 5 days i have no data left. On complaint to customer care they first commit that i have plan for 1 gb / day data for 84 days but when i told that i am unable to use internet, they told me that your 2 gb data finished. When i have 1gb data daily then how can 2gb data finished.
Please help me....
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S
Sumit Varlani
from Gurgaon, Haryana
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no network

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

There is no network in sec 137 .. worst connection .it is frustrating to have Vodafone number. All other connections are working except Vodafone. Guys do something about your network otherwise you will loose remaining customers. Call drop was still manageable but no network is not ok. There is network issues at Exotica Fresco Sector 137 Noida...
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F
Fahim Ansari
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postpaid connection discontinued

Address:Kolkata, West Bengal, 700016

My vodafone postpaid number is [protected] in which i was using 199 plan.
After using for 2-3 month i wanted to convert it to prepaid so i went to vodafone outlet and they offered me 50% discount on plan and requested me to continue with postpaid for which i agreed.
Next month my bill was for 199 without any discount which i paid.
Later after 1 month again i went to vodafone outlet at btm 2nd stage and requested them to...
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V
VinodVJ
from Bengaluru, Karnataka
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charges charged without providing service - vodafone

Address:560079

I had a post paid connection with vodafone & the billing was always on the higher side. I was being charged data charges though there was no usage at all. I got fed up with them & since ported to bsnl. Vodafone has now raised a bill of 1206.00 and i have paid the same. This bill too contains a charge of rs. 699/- being some package activation which has never been asked for. I went to the nearest vodafone store & asked for details. They said...
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K
kallowl
from Kolkata, West Bengal
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serious issues on vodafone service.

Address:Hooghly, West Bengal, 712601

I am debasis halder, i am facing a serious problem with my vodafone sim, i have recharge "344" (@ 344 i. E 28 days local/ std all call free + 1gb/day inet on dated 08.08.2017. But, on 22.08.2017 i found that call charges are deducting from main account balance. I informed to customer care, they assured me problem will be solved. But at next day i found the same thing, i. E. Call charges are deducting from main account balance. Then i have...
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