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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 492

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A
Agroiya Jack
from Bengaluru, Karnataka
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change connection from postpaid to prepaid

Address:Raigad, Maharashtra, 410218
Website:vodafone postpaid service

Dear sir /madam

I have request for change my connection from posstpaid to prepaid of my mobile no [protected] i have personally visit your vodafone new panvel gallry.
As per disscussed with your repersentetor mr satyandera my prepaid sim will be activated as on 12 july 2017.
I have paid your all due & all documents given at your related office than why not my connection activated.

I will not pay...
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A
Annmf
from Chennai, Tamil Nadu
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incorrect vas charges/bill going to incorrect id

Address:600092

My number is [protected].

Vas charges keep getting added even after i have removed and blocked pop ups. I keep getting auto generated smss that say on your request we have enabled some pack, when i clearly did not do this. This is the fourth month (From the march billing cycle to the june cycle) in a row i have had to call the (Not toll free) complaint number and spent 35 minutes explaining that i did not activate or download...
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T
Thakorbhai Chokshi
from Aurangabad, Maharashtra
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net speed very slow

Address:Vadodara, Gujarat, 39007

Cellno [protected] is having unlimited 4G plan. The no is under CUG MGVCL
since15 days speed found is very slow.
Almost all application & site takes much time or is not opens at all.
For immediate action...
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S
Santosh Kumar7032
from Jamshedpur, Jharkhand
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lost phone

Address:Munger, Bihar, 811214

Hi I am santosh I lost my phone my vodafone no.is [protected] . Please deactivate my no.
My alternative no. Is [protected]
Email [protected]@gmail.com...
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K
Kr Navneet
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised activation of value added services

Address:Pune, Maharashtra, 411045

Despite repeated request & complaint being sent to the vodafone service through their portal & my registered mail to vodafone company the value added services are being activated. The services are just activated on the number by sending a simple sms, then asked to deactivate by sending the sms. Even if the request for deactivation is sent the charges are being added to the monthly bill. Every month due to this i have to pay 300/400 extra...
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M
Mit35
from Pune, Maharashtra
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vodafone people are not ready to file a complaint

Address:411027

Facing network data issue. Called customer care 4 times. They all give ####### reasons and put on hold for because non of them want to register complain. and till now they actually have not registered any complain. Whom should i complain now? If I am paying full money why the hell I am not getting service I am paying for? Will it be okay if we pay less and enjoy the service?? No!! at that time this providers dont even think about customer....
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T
Thanioruvan
from Villupuram, Tamil Nadu
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value added services

Address:600028
Website:www.vodafone.in

Automatically vodafone is activating value added services every month. While asking customer care person mr. Siva (Tamilian) he is telling that vas is activated at your end and you only activated it. His reply was unacceptable. I didnt activate any services. Every month i am facing the same issue it is un tolerable. Kindly take necessary action against the company....
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Z
Zaian
from Angamali, Kerala
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misleading information provided by vodafone

Address:Kozhikode, Kerala, 673001

I have been a long user of vodafone! I was happy with the services, offers provided.
Recently i called the customer service and spoke to a customer service executive to know a certain offer for ₹252 i was addressed properly and gained the knowledge of the offer (15/07/2016 at 6:17pm)
Before recharging i was alerted with another offer and i had to call the customer care once again (15/07/2017 6:31pm) and i enquired about the...
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S
Sudipta1001
from Kolkata, West Bengal
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excess billing by vodafone for free data usage within limit.

Address:700149

Hi,

This is regarding abnormal bill amount for limited data usage. Pls note it ir gegarding the bill cycle of 6th june 2017 to 5th july2017. During this period i have checked free data balance by using ussd code *111*5*1# and found that i had 8gb + 8gb, i. E. Total 16gb of data allocated for my vodafone number [protected]. Out of the total data i had used 14gb (Approx.) as per bill attached.

When the bill generated,...
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S
Shweta Sharma1989
from Delhi, Delhi
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network issues and ridiculous customer care services

Address:New Delhi, Delhi, 110015
Website:www.vodafone.com

Its ridiculous to see how vodafone customer care centres address issues. I have serious network issues in my area and surprisingly as a loyal customer, i have 08 vodafone numbers. Inspite of multiple complaints, visit to vodafone stores, the issue has not been addressed. When asked to be connected to a senior official, i was denied stating the "official is not around to take calls, hence call back later". I stay in kirti nagar, new delhi...
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E
Eashrat Ali
from Kanpur, Uttar Pradesh
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detail of mobile no 9813356163

Address:Palwal, Haryana, 121102

Sir,
This number ([protected]) call me last four days but when i back call this was nit attend my call and if attend the call use very dirty language si plzz gi've me this ni complete detailed of id & address and call detail
Sir plzz give me all information about this no [protected]
Thanks
Regards
Eashrat ali
Contect no - [protected]
And mail id is - [protected]@gmail.com...
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A
arunkumardahiya
from Mundi, Madhya Pradesh
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excess billing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:vodafone .com

Dear sir
My name is arun kumar dahiya no [protected] having a bill issue pending for last one and half months and nothing is being done in this regards and my services are barred three times and again resumed now im out of a station and my services are bared again im facing to much problem i cant understand for a customer more than 20 years im getting this type of response very disgusting please resolve my issue as earliest as possible...
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M
manas pramanik
from Tufanganj, West Bengal
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sim card not activated

Address:Murshidabad, West Bengal, 742305

I have activated my sim with my Aadhaar I'd and recharged with 299 pack. But the sim not activated yet. I have contacted Vodafone Care multiple times, they are not interested in it and not taking care of this issue.
Please do the needful.
Below is sim details.
Mobile no :[protected]
Sim:[protected]

Contact me at:[protected]...
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D
debabrata1234
from Digha, West Bengal
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vodafone mini store does not paid our bill

Address:721463

This is to inform you that i am victor das using two vodafone post paid number [protected], [protected]. I had paid my bill on 21.06.2017 due on may'2017 month.
Rs.2000/- (Bill no:1228) and rs.690 (Bill no:1227) respectively in my nearest vodafone mini store, raj laxmi enterprise, ramnagar, purba medini pur, pin-721441, e - mail: rajlaxmi. [protected]@gmail.com, ph no:[protected].
But till the date they did not update my bill they said...
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V
Vïśhàĺ Wáńí
from Nashik, Maharashtra
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deactivated sim cards

Address:Pune, Maharashtra, 411036
Website:www.vodafone.in

My vodafone no. [protected] and [protected] have been deactivated suddenly. These sims were not in use for a not but when i started to used it once again there's no range. It says emergency calls only. Resolve this problem asap.
These sims are having talktime in these as well. Without any consent notice, both no. Have been deactivated by vodafone. Vodafone please look into this....
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V
Vatandeep Singh
from Moradabad, Uttar Pradesh
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mobile number portability rejection sr no.274661652

Address:Bathinda, Punjab, 151001
Website:www.vodafone.in

Hi team,

We are having the issue with vodafone punjab circle as i am trying to port my number from vodafone punjab to airtel punjab. But i am doing it from last one and half month and they are always rejecting my porting request by giving some silly reason like, customer not picked up the phone or upc code is mismatch, i have screenshot of everything that i had conversation with vodafone guys and upc code was also matching...
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M
monikasharma0503
from Mumbai, Maharashtra
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misguiding the customer during deactivation of monthly plan

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:vodafone.in

I am an user of vodafone since2013. I raised a request to change my monthly plan in the month of march2017. Vodafone deactivate my old plan & activate the new one but they only deactivate my voice plan not the internet plan.
I was not aware with the same, even the customer care executive didn't share regarding the same. When i am raising the deactivation request than it's quite obvious my whole plan will be deactivated & if it's not...
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Address:208011

From morning my vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?...
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P
priyakshay
from Mumbai, Maharashtra
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voucher code damaged after scratch

Address:Mumbai City, Maharashtra, 400017
Website:www.vodafon.com

Have purchase rs.20 vodafone top up voucher card but pin number is damaged after scratching a bit too hard. Please give me secret pin of this card on my e-mail id or recharge on my number.

My recharge card details

Serial no. Of recharge card:[protected]

My e-mail id: [protected]@gmail.com

Serial no. Of recharge card:[protected]

Secret pin:?...
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B
Balveer Poonia
from Ahmedabad, Gujarat
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complaining about internet issues

Address:335524

I recharged my vodafone account with 3g data pack. I live 100 mtrs far away from vodafone tawer. Here is vodafone 3g area. But 3g not working properly. It's very painful. I want to vodafone plz solve my problem immediately. I am vodafone coustmur for 2008 when was hutch. I regularly use vodafone 3g but sometimes vodafone no gives proper services which i charged. Plz solve my problem and reply me...
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