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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 5

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V
varmashanu
May 18, 2023
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Unwarranted deduction in name of subscription

I haven't activated any games portal in my phone.. on the gap of every few days they activate one or the other services without any request on my part. Today Rs. 25 was deducted for some Handset Inbuilt Game. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. Deactivate the service immediately and refund my money...
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S
subroto halder
May 17, 2023
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UPC cannot generated

UPC cannot be generated as there are subsisting contractual obligations with your service provider
MOBILE NO- [protected]...
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B
babuvgr
from Bengaluru, Karnataka
May 16, 2023
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Sim not working

My family member sim card is not showing any network for last 15 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone.

On checking in Vodafone store, they told me that all the services are active in my number but i don't see any network signal because Old IDEA sims need to be upgraded to new New Vi sim as old sim won’t support anymore. They disconnected network without...
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G
Ganesh Jayanth
May 14, 2023
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Caller tune activation without my consent

On may 9, 2023 at 3.11 pm, Rs.99 was deducted from my Vi prepaid balance without my consent for caller tune activation when I didn't opt for any caller tune. This is totally not acceptable and I request a reimbursement of the deducted amount....
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A
Amit.kumar2
May 13, 2023
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Poor data connection and call not getting connected

Internet working and calls not getting connected since 5 months...
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A
atrsolar
from Madurai, Tamil Nadu
May 11, 2023
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Service is temporarily withdrawn - unknown reason

My service is temporarily withdrawn, call and sms out going isn't working.

But incoming call service is working.
Please help me as soon as possible....
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D
destroyer009
from Ratnagiri, Maharashtra
May 11, 2023
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Sim is not working

I recently ported my BSNL sim into vi sim.
they say that it will activate in 2 days.
and it's been two days and my sim is still not working.
it say that your service is temporary withdrawn...
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SHIVPRAKASH YADAV
May 7, 2023
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Not able to generate upc code

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Mob. [protected]...
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Since morning today, I am unable to make any outgoing calls. Every number I dial it says the number is invalid. I am receiving calls and my plan is valid till 05th May. Tried calling the customer representative but was unable to reach them as the call gets disconnected as soon as I am transferred to the customer rep. I am located in aurangabad, maharashtra. My number is [protected]. I need urgent assistance please....
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Since morning today, I am unable to make any outgoing calls. Every number I dial it says the number is invalid. I am receiving calls and my plan is valid till 04th May. Tried calling the customer representative but was unable to reach them as the call gets disconnected as soon as I am transferred to the customer rep. I am located in Gaya, Bihar. My number is [protected]. I need urgent assistance, please....
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B
beams50
from Mumbai, Maharashtra
May 3, 2023
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Vas

I have not raised for below service but my balance deducted and no proper response from Vodafone team
Below given are your VAS deductions:

*Name:* Handset Inbuilt Games
*Dated:* 28 Apr 23 14:20
*Amount:* ₹ 25

*Name:* Games and Videos
*Dated:* 19 Apr 23 15:52
*Amount:* ₹ 7

*Name:* Handset Inbuilt Games
*Dated:* 28 Mar 23 16:25
*Amount:* ₹ 25...
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T
Thomaspaul
May 2, 2023
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Mobile recharge not activated

I have recharged an amount of Rs. 188 on 26th April 2023, but not activated and the amount deducted from my bank account (SBI) net banking. Please check....
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G
Gargi_
Apr 30, 2023
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Charging for services that I haven't chosen

I have been getting this message for the past months but I did not complained but it's enough..today i was again charged for some random services..the message says "Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25 "...
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T
Thanga Akilan
Apr 25, 2023
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Lack of proper customer care support

I have recently applied for porting to vi and have got the sim but I am unable to activate the number in vi. Still the old operator network is available after 3 days and calling 59059 for tele verification from vi is of no use. I also tried the sms way but no use.
I wanna know whether I have to wait a little longer or I am not aware of any other steps.
I called many customer care number to know that they are all AI which cannot...
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Q
Quadeer1
from tumsar, Maharashtra
Apr 24, 2023
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Pf not transfer 100472917394

Address:www.vodafoneidea.com

[protected] pf not transfer...
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Prashanth Hegde
from Guntur, Andhra Pradesh
Apr 23, 2023
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Mobile recharge amount debited but no recharge

Address:Bangalore, India

Hi Consumer Complaint team,

Today I have recharged by IDEA sim for 179 INR through VI(Vodafone Idea) app but after waiting for 8 hours, still the recharge is not successful but amount has been debited from my account.

Attached the debited screenshot and recharge history, please notify Vodafone idea and hoping to get refund so that I can recharge it again.

Thanks and regards,

Prashanth...
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Dear Sir,

I have paid my post paid bill of my mobile no [protected] on 17th April 2023. But till today it is not removed from your system and while calling, voice record message come as - 'pay your outstanding bill immediately to avoid disconnection' which is very irritating.

On 20th April 2023, I have talked to your Service Manager, STP, Shri Jayat Sen Basak twice on the issue and he advised me to switch off...
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F
Farah Hoshang Tavadia
Apr 18, 2023
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Recharged but account still not activated

Address:Vasai west

I recharged my Vodafone account with 181 at 8.25 P.M but my account is still not activated....
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Y
Yash ahire
Apr 17, 2023
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Company is not allowing me to port the number to jio

Address:Kalyan Maharashtra 421201

I been trying to port my vi number to jio
But company is not allowing to do
Since I am getting message
""UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.""
I went to vi showroom and also contacted customer care
They are giving illogical reasons and i cannot port my number please...
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Hi VI ..

I have paid for 4 different VI number and Sims.

Parent number is [protected].
followed by this number I have 3 more number.
I have taken new sim card from VI office of Kumaran road, Tiruppur.

But only 2 VI Number is active and taking monthly charges for 4 vi number.
Additionally taking 100/- for Datas.

I have raised complaint with customer care for...
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