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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 622

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S
Shameer1234
from Chennai, Tamil Nadu
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Billing

Address:600020

I am a resident of chennai and i am using postpaid connection. I don't know how they are calculating the bills, i was on a vacation and didn't even use the mobile for month and i got a bill amount of nearly 4000. When i asked the customer care, dint get a proper response and they debarred my account telling that i didn't pay the cash. Why should i pay something which i didn't use? I got a very bad experience from vodafone customer care executive...
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pradip.jadhav
from Bengaluru, Karnataka
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Bill Payment Issue

Address:Satara, Maharashtra, 412806

I have not using Mob no.[protected], but Generate bill Rs.508. i don't have pay this bill. Mentioned number is not using now and Not activate of tele Verification of my side.

Alternate No.[protected]...
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N
Nephia
from Delhi, Delhi
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Port from postpaid to prepaid

Address:Gurgaon, Haryana, 122011

I went to Vodafone store on 15th of November to port the number from postpaid to prepaid and they told me that it will be converted within 2 hours but till now it is not converted and i am unable to use the number.please confirm me the status. Even i called the customer care but they put my cal on hold and provided me no help....
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R
rajeev1980
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding offer in toll free service number *121# by vodafone company 2 gb internet data in rs. 176 but gave only 1 gb data

Address:Dehradun, Uttarakhand, 248001
Website:www.vodafone.in

Ii checked toll free service providing number *121# get to know best offer in my mobile number then i saw offer 2 gb internet data in rs. 176 for 28 days on dated 16 november 2016 time was 9:30 pm and i recharged for this offer 176 but next day morning i saw that i got only 1 gb internet data regarding this i called to customer care executive then he said in you mobil this offer is not valid then i again checked this offer on *121# then i...
+1 photos
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SONAM BEDI
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible network coverage from last 10 days....

Address:Gurgaon, Haryana, 120001

Network coverage is so pathetic specially from last 10 days that I am practically living without phone!!!

I am one of the consumers who uses smartphone phone calling too...

Loosing my patience... will wait for another 2 days and then go for MNP... thinking of switching to Airtel...

The most funny thing is that I can't call even Costumer care as I don't have network... Being an old client of your...
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Somraj Mukherjee
from Mumbai, Maharashtra
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Caller id spoofing

Address:Kolkata, West Bengal, 700073

Sir, my name is dr somraj mukherjee. I am a psychiatrist from kolkata. My number is [protected]. For long duration i received call from different people looking for someone nivedita agarwal. When i google searched it, i found some adds where my no was linked with this nivedita. Recently i received some call telling me that that they received my missed call. I am little confused. I will be obliged i[censored] do something immediately....
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J
from Hazaribagh, Jharkhand
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Call details

Sir please give me my call detail from 3 Nov.to 9 Nov.beacause one incoming no from Mumbai is must for me....
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V
Vaishnava
from Mumbai, Maharashtra
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Deduction of money

Address:700156
Website:vodafone.in

My balance 25 rs has been deducted from my Vodafone number [protected] on 16 Nov at mid night.Some service has been activated in my number although I haven't registered for any.
Kindly refund my money and deactivate the services ..I am facing problem due to this .I called customer care and told them about the issue they asked me to wait as they their system is not working right now....
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P
Prommy
from Mumbai, Maharashtra
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Prepaid balance deducted

Address:Mumbai City, Maharashtra, 400068

I noticed that my prepaid balance has suddenly reduced in 1 day without excess calling. On checking my last 3 charges I found that Rs.60 were deducted from my balance for downloading some 'Mobilemela service'- which I had not downloaded at all. The customer care executive was forcing me to get convinced that I had downloaded it knowingly by clicking on an advertisement on webpages. I denied it and said that they are cheating customers by...
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S
sap15
from Mumbai, Maharashtra
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Charged extra amount in the bill

Address:Bangalore, Karnataka, 560035
Website:VODAFONE

I have a monthly pack of 499rs in which get 1 gb of 3g/4g data. Last month in october i called the vodafone customer care and asked them to give me an additional plan where i can have extra 1 gb of data for that month. A booster plan was activated, i even received a message for its activation and i was told that i will be charged 250rs extra for that pack, i agreed to that. On 27th october i had to download some large size files, so i again...
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Address:Pune, Maharashtra, 410506
Website:www.vodafone.in

I have moved out of india and submitted a request (request #[protected] to discontinue my services of postpaid connection [protected]. i had cleared outstanding amount as of october 2016. since i was out of india my mother got a call from vodafone and confirmed to discontinue the service which vodafone representative also acknowledged. request was marked closed on 9th october. i received a bill in november and when i checked with vodafone they...
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A
Ajit Pradhan
from Daulatpur, West Bengal
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Incorrect promises by vodafone

Address:Bangalore, Karnataka, 560066
Website:Vodafone.com

I have a vodafone postpaid no. Which i wanted to keep with minimum priced plan including data. I was promised by the representative that with the rs175 plan i will get 750mb data and the services will be stopped once i consume the data. Now the bill is there of 2400 with 1400 for data charges. Vodafone has filed a case against me also which i had requested so many times to them to revert the charges so that i can pay the amount. Nobody wants...
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Percy Poonegar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billings

Address:Mumbai City, Maharashtra, 400007

We are members of a corporate plan for more than a year now.
Ever since we enrolled we have been facing innumerable issues in the billing.
We have been time and again informed that there is some technical fault with the systems @ vodafone and the excess billing will be reversed in the next month.
Typically we have got credits in the billings 2 months later. Not in the immediate preceding month.
It is difficult...
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pntpnt
from Mumbai, Maharashtra
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Unauthorised deduction of15 rs on name of download service.

On 12/11/16 i recharged my molile no.-[protected]with 100 rs & i have cheked on*121# that 100pe100 i only got 98 rs. On 12 th i activated tarrif plan of rs 9 but after rciving message that the plan will be activated soon it didn, t then after 3hours i called c. Care & it was told to me that it will be activated but not so. Again i called c. Care on 13th then also it was told that it will be done. But not. Again i called c. Care on14 & ihave...
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S
sourish.sinha
from Kolkata, West Bengal
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Important banking message is not receiving in my registered mobile no

Address:Hooghly, West Bengal, 712124

Hi,

My mobile no is already registered to my savings account and till last week I used to receive all the transaction alerts in my registered mobile no.

But for for last few days I am not getting any important alerts to my registered mobile no. I already informed ICICI bank as well, from their end they are able to see that message is getting delivered though I am receiving any of them.

I called...
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M
Magesh Gopal
from Mumbai, Maharashtra
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Deduction of balance money

Address:Chennai, Tamil Nadu, 600024

Hi
I had been using 3g daily pack.for few weeks. Last. 3 day I get a SMS that o have consumed 90% of my data allowance and immediately followed by a SMS saying that I have exhausted my data allowance. Within few seconds from that msg all my balance money is been deducted by the time I switch of my data just within cple of seconds.

This is happening for the last three days and almost 100rs has been deducted unnecessarily.br...
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Address:Kota, Rajasthan, 324006

Hello sir/Ma'am
This is to inform you that a mobile Tower is illegally placed on a residential property of housing board colony without any support of other people of that residential area. Nobody is in agree and not in favour to place mobile Tower in their residential area.
No body is in support to place that mobile Tower.
So, it's a humble request to you please remove that mobile Tower as soon as possible.
Otherwise...
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A
amzad0011
from Jaipur, Rajasthan
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Misbehave by customer care executive

Address:Jaipur, Rajasthan, 302039
Website:vodafone.in

I spoke to customer care executive person but he was abusing me... I very disappointed we that behaviour.. 12.00 am night... My mobile no. [protected]... I was stunned when he was abusing me. This is my first experience... How irresponsible is your team vodafone... Ican not tolerate this type of behaviour... I will port out my connection as soon as possible... Thank you...
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M
murugaidbi
from Coimbatore, Tamil Nadu
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Attitude of the staff and worst service of [email protected]

Address:Chennai, Tamil Nadu

I wanted to cancel my postpaid vodafone number.as my number was availed from hosur, outlet at chennai refused to collect the dues for cancellation of my number.when I approached customer care Mr.manikandan assured to cancel my number after the payment of rs.1100/- .upon mail confirmation, I paid and confirmed to Manikandan and he confirmed that the number will b cancelled within a week and assured to advice the same.but till now after one...
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Prakash Karkare
from Palghar, Maharashtra
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High charged

Address:400101
Website:Vodafone

Without inform me all VAS SERVICES automatically. Vodafone executive also accept that when I get call from bill collection department they send me fake hope and information that is all VAS SERVICES charged will waived off
activated on my Vodafone dim [protected]. I respect lot Vodafone company I used my sim from last 7 to 8 yrs. I hope that unwanted wrong charges will waived off I will able to use that sim pls do the needful
Thank...
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