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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 7

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T
Tc Ruata
Mar 18, 2023
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Request to stop handset inbuilt games

I did not request for this handset inbuilt games and yet it notified me that ₹25 has been deducted. So, I want this to stope immediately...
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P
Prakash440
Mar 18, 2023
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I am unable to Port out my number to other operator

Myself Prakash Senapati, currently i am facing A problem on my “VI” Number which is [protected] and the problem is i am unable to Port out my number to other operator because whenever i tried to get the UPC code by Sending message PORT(Space) MOBILE NUMBER to 1900 but i didn't get the UPC Code. From their end i gotcha a quoted message “UPC cannot be generated as there are subsisting contractual obligations with your service provider....
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A
Ashtal
from Mumbai, Maharashtra
Mar 17, 2023
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Deficiency in Service- Causing Harrassment and Frustration

We are senior citzens and had taken family pack consisting of 3 connections.
We have been post paid customer to Vodafone for more than 2 decades.
Recently we been to Australia. While leaving for Australia on 21st Oct 2022, we had requested for IR pack of 28 days. Same day we received a msg that our request for 28 days IR pack has been processed.
Upon arrival in Australia, we found that there is no service though as per...
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S
sriramareddy
Mar 16, 2023
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Port issue

Im trying to port from vi as net work its bad but while trying to port im getting

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Im trying from like 1 year and i cant port my sim...
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A
Aryan1084648
Mar 15, 2023
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I can't generate PORT I'd

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.

"upc cannot be generated as there are subsisting contractual obligations with your service provider"...
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A
ApratimC
Mar 13, 2023
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BIlling

I have been relocated outside of India and I have requested to terminate my other vodafone number [protected]. As per the representative, Shayani Srimani, I have cleared the due amounts and she has also provied me the closure letter for the same and she has specifically mentioned that my number got suspended and there is not such due amount I which I have to pay. But now again a bill of 66 Rs has been generated. Why this is so? I have contacted...
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T
Taha Ahmad
Mar 12, 2023
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Sim port cancel Fraud

The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, thank you...
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T
Taha Ahmad
Mar 12, 2023
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Sim port cancel fraud

Address:Kharghar navi Mumbai

The vodafone fraud person called me and asked me to cancel the port request. I was put port reques to jio day before. Today vodafone one person called me and told he said calling from jio and asked me to cancel the port request and send asked me to send message to 1900 i believed and sent later understand that he is vodafone fraud person, pls help, thank you...
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G
gcbehura
from Cuttack, Odisha
Mar 10, 2023
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Payment failed

Address:Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.
Website:www.myvi.in

Transaction Details
Transaction ID: ICI1c47d595c6584eb1afee402e69716c37
Transaction Date: 10 Mar 2023, 04:19:51
Reference Id:[protected]
Mode: UPI ID (COLLECT)
Amount: Rs. 118.00
Status: COMPLETED
Error Message: NA

Payer Details
[protected]-
From: [protected]@indianbank
Remarks: OidViAppPRE[protected]@VodafoneIndiaLimited
br...
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J
JohnsonKN
Mar 10, 2023
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Negative Balance

Dear Customer Service Team.

I am a vodafone India prepaid customer. My mobile number is [protected]. My current balance is -439.88. I wonder, in prepaid service how is it possible to have a negative balance?

I do not want my balance to go below zero amount. Please turn off this negative balance facility with immediate effect.

Thanks,
Johnson....
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A
Asfiyaanjum461
from Mega, Arunachal Pradesh
Mar 7, 2023
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Deduction of money

I haven't activated any service....
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A
Asfiyaanjum461
from Mega, Arunachal Pradesh
Mar 7, 2023
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Deduction of money

I haven't requested for any service.....
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J
Joseph Abraham Rodrigues
from Bengaluru, Karnataka
Mar 7, 2023
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Wrong charges taken by VI store

Address:195, Venkatachalam Street, Mylapore, Chennai, Tamil Nadu 600004

I visited the Vodafone store on 195, Venkatachalam Street, Mylapore, Chennai, Tamil Nadu 600004 on March 2nd 2023 to 1) change from Postpaid to Prepaid and 2) Change the name registered on the number from my name to my mother's name.

For Changing Postpaid to Prepaid, vodafone store employee asked to pay ₹100 for new sim card
For Changing the registered name, vodafone store employee asked to pay ₹450
For Postpaid...
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A
abhi2322
Mar 7, 2023
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Activities inbuilt games automatically

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

Received this message.
Give my money back...
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A
abhi2322
Mar 7, 2023
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Activited inbuilt games automatically

They activited game . I didn't requested also and charged for that .many times this happened. Message i got was
Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 .
Give my money back.
Fraud company....
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A
abhi2322
Mar 7, 2023
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Activited inbuilt games automatically

I don't requested for any games. But the activeted inbuilt games. Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Give my money back...
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R
Ritesh0688
from Powai, Maharashtra
Mar 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting code not provide

Address:Gandhidham

Unable to generate proting code and we are also submitted doc and noc but still not resolved.

Mobile number-[protected]...
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S
Shayk037
Mar 6, 2023
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VAS Services still active - After Deactivation

Address:Dubai

I have converted my Postpaid VI number to a prepaid account a couple of months back as I had relocated to the UAE. I have raised multiple complaints on the chat support (Vi App) and contacted the local store in BTM Branch, Bengaluru. A Customer Care executive has helped in deactivating the Value Added Services Subscription ( Handset Inbuilt Games and Videos). However, I noticed that I am still getting charged for these services even after...
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H
hb12888
from Delhi, Delhi
Mar 5, 2023
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Unable to generate UPC CODE

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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V
Vasant3376
from Mumbai, Maharashtra
Mar 4, 2023
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Not able to generate upc code to port

I am nit able to generate upc code to switch my current mobile number to other network after sending request on 1900 and getting message that upc can not be generated.I am trying it since last few montha and same thing is working fine on my other service provider side....
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