[Resolved] Vodafone India — Bad behavior from service and cheated reg friends & family plan | |||
I’m using Vodafone# [protected] from the year 2012 and I have added two numbers in friends and family plan. They have removed two numbers also from this option with out any prior information and I called compliant number (198) and spoke with two person who is from support team [Jeganathan & Hasim (2nt name not sure exact)] they given wrong information and behaved very badly. Was this information helpful? | |||
Dec 12, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 09, 2014 Vodafone India Customer Care's response Hello Manoj, We called you on the said number but there was no response. Please share the right time between 9 AM to 6 PM for us to get back to you since we need the Friends & Family deactivation number to process your request further. Regards, Vodafone. Verified Support Apr 11, 2014 Vodafone India Customer Care's response Hello Manoj, We request you to provide the numbers of Friends and Family pack deactivation numbers for us to check and address the same at the earliest. Regards, Vodafone. Verified Support Apr 12, 2014 Vodafone India Customer Care's response Hi manojmanu1988 Thank you for speaking with us. We will get back to you with an update on F&F concern at the earliest. Regards, Vodafone. Verified Support Apr 16, 2014 Vodafone India Customer Care's response Hello Manoj, We sincerely regret the inconvenience caused. We request you to share the F&F deactivation number details to proceed further. Also, kindly share the best time to reach you as there was no response when we called. Regards, Vodafone. | |||
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Regards,
Manoj