[Resolved]  Vodafone India — Balance deduction

Address:Jaipur, Rajasthan, 302002
Website:www.vodafone.in

I was searching call rate option by dialing *111hesh. But vodafone has mention unnecesary discount option mydala 765798 so that customer can accept that offers. But i accept that offer for make my call rate cheapest. But vodafone has deduct my 49 rupees. And didnt get any benefit. This is the falt of mydala service of vodafone. And i call that my dala service no[protected] they are saying we will not refund.
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Nov 17, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2016
Vodafone India Customer Care's response
Hi Farmaan,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8.

Regards,
Vodafone India
Complaint comments 

Comments

Dear Customer,

Greetings for the day!!

Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support we would request for your complete name, contact details so that we can reach you shortly.

If you wish to reach out to us then please call our Customer Care division @[protected] or send us an email @ [protected]@mydala.com

Regards
Mydala Team

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