Vodafone India — Balance deduction or activate service without my permission

Address:

Faridabad, Haryana, 121003

25-12-15 ko mera balance do bar deduct hua tha. mere no par koi service activate kar de thi jo mere knowledge m nhi the.Night m mere customer care m call kiya unhone rs 18 balance to use time refund kar diya or rest RS 18 next 2 hour m refund ho jayega yese custome care vane ne bola. but balance refund nhi hua mene follow up kiya to mera no hi black list m dal diya fe mene kise or ke cell se call kiya to uska no bhi black list m dal diya or har time yahi kaha gaya ki apka balance 24 hours me transfer ho jayega me bar bar ek hi baat explain karke bahut jayada frustrate ho gai hu plz mujhe mera balance vapas chahiye and mera no bhi black list se bar nikal vaiye