[Resolved]  Vodafone India — Balance deductions and unwanted offers auto activation by Vodafone deducting huge balances with the consumer having no idea about

Address:Dehradun, Uttarakhand

well well i ported from Docomo to Vodafone anand used to be in a misconception that vodafone wasnt like other telecom partners looting customers but today i am proved wrong by them. they deducted 110 rupees and one Mini TV service got activated all by itself. and when i called the customer care executive he told me i have downloaded videos? are you kidding me? after that he tells me there are two kinds of websites ek free aur ek pe paise lagte. i just recharged for a 500 MB 3G plan and wished to watch some videos only to know that even watching videos is considered downloading by Vodafone and that one needs to pay extra money for it. and some like service gets activated for rs 5 a day all by itself. good game plan vodafone to loot the poor people here in Uttarakhand. you do this in Delhi circle and you will be dragged to court. Sickening! i just want my money back.
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Dec 21, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2015
Vodafone India Customer Care's response
Hi Sir,

Our apologies for your disappointment. Share your number with us using the following link, we'll have it checked and get back to you. http://bit.ly/1GXDUDW

Regards,
Vodafone India
Verified Support
Apr 13, 2015
Vodafone India Customer Care's response
Hi Sir,

We did not get any response from your end hence request you to specify a suitable time when we can speak to you.

Regards,
Vodafone India
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