Vodafone India — Billing related for mob no [protected]

Address:	New Delhi, Delhi, 110027
Website:	www.vodafone.in

I was using TATA no [protected] which I recently port to Vodafone 9-10 months ago on suggesting by vodafone marketing executives.

Now I have activated 199 Rs plan for internet 1gb on my number.
But last month they charged me additional Rs 499/- rental plan along with Rs199/- plan for the period[protected] to[protected].
When my 1gb data finished, the vodafone customer care called me & advised to take additional 1gb plan for Rs 250/-. Also advise me to take 2gb plan for Rs450/- from next cycle month.On which I agreed to do so.Again my additional 1 gb finished I took another 300mb plan & then 500mb plans as addons.
But after all addons finished I dont how but the customer care executives says I have activated 499/-plan on 08/11/2015 from myvoadfone app in my phone, which I didn't. May be it would have been done mistakely as the app hangs too much.

The Customer care are not listening for same I requested them to revert the 499/- charges or take charges for the 3-4 days or the maximum internet charges for data if i have used.Moreover I ask them to make some solution for same as even It don't pinch my pocket nor your company got any loss.But the customer care at 199 says they cant do anything and I have to pay all charges.


Please look into this complaint as these companies are making fool of innocence public.