Vodafone India — Change in plan without informing to me

Address:

Mumbai City, Maharashtra

Hello Vodafone team, Hope you are earning enough to stick with honesty and don't need to cheat people. But your actions not seems aligned to my expectations. Now let me come to the point. My concern is that, I have subscribed to vodafone as corporate employee with 375 per month corporate plan that includes 500 min of talk-time and 1 GB throttling 3G data pack, that continues after limit exhausted as a unlimited 2G plan. Till last month everything goes well but seems you are in huge pressure to draw more income without any efforts, so without any intimation you have changed my plan without any additional services. The only improvement I have observed with your new plan is that now you are robbing 2 times more money without need to pay any service. In my current month bill I have observed 1025 rs as monthly Charges, that was 375 as per our mutually convinced deal. Please don't give any nonsense accuse to justify your act of cheating that you can not defend later in consumer forum. Not just rollback of this bill but I also want valid explanation why you have given this bill to me. Also while trying to connect to vodafone, I have received a call from vodafone agent and he told me that vodafone marketting team has decided to overcharge people like us. What a illogical answer. Also when I informed them that most of my friends having same plan and none have received such bill, then he start yelling that give me a list and I will change all of there bills. hype of disgusting service. Even he started telling me that this was there mistake that they haven't charged me 2500 Rs (for 1 GB 3G data that was already included in my plan and in open market it cost only 250 Rs), such a idiotic reply. -- Warm Regards Dinesh Namdev