[Resolved]  Vodafone India — Charged extra for wapvilla_ppd where i didnt download it

Address:

Dharwad, Karnataka

Dear Sir/Madam, I am chanakya using vodafone postpaid (AXIS BANK - CUG) corporate connection with no: 973990****. In my bill dated 1.9.2014 (Bill no:[protected]) I found in download i was charged for some thing called "wapvilla_ppd" which i was not aware of. I didnt download anything of such kind on that day. Please do reverse that amount of 49 rs in to my account. I called customer care and he was unable to clear my problem and he gave this email id to make a complaint. I please request you to solve my problem on priority and reverse the amount 49 to my account. I got reply from care that charges are accurate. (interaction number[protected] Can you please tell me what is that "downloading content" can you please be specific on that. As i used only google, Facebook and watsapp in my mobile and i m under 500 mb limit usage in my currnet 3g plan. So for what have you charged 49 rs for. I never downloaded anything called "wapvilla_ppd". I will escalate this matter if i found vodafone charging me extra which is not in my plan.