[Resolved]  Vodafone India — charges for unusual stuff

Address:Rohtak, Haryana

I m using my current Vodafone number from years. And from past few months I have been charged for some animation or other downloads which I never made. I can understand if I have done this by mistake once in a month or twice.. But how the hell is this possible that I m doing it every month. I mean that's totally . I have not activated any animation or other stuff and it's increasing day by day.. 1st when i asked the Vodafone customer representative he/she says that it will get adjusted in the end of the month and later they put that thing in my bill by saying that you have made a download.. Well I m using this number from a long time and doesn't introduce any new sites to my usage.. Then why the hell I have been charged in the bulk with no such proof what I have downloaded or from where I have downloaded it? In this bill they say you have downloaded this stuff with that time and date 184inr which is a fake.. Any help would be appreciated
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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