[Resolved]  Vodafone India — Charging after disconnecting subscription

Address:Mumbai City, Maharashtra

Hi, I was a Vodafone Postpaid customer and disconnected my data plan in July 2013. I converted my postpaid vioce plan to Rs.99/monthly plan as I was moving to Singapore but still wanted to keep the number. I went to the Goregaon Vodafone store to do the same and was assured that it was done. However, until mid 2014, I was being charged Rs600/month for data plan. I repeatedly get emails saying I have outstanding payment of Rs 2747.35 and when I ask about the breakdown of charges, no one ever responds. My Vodafone number was - [protected] and Relationship number 1.25122327
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Dec 10, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2015
Vodafone India Customer Care's response
Hi Kritika,

Kindly share alternate number and a suitable time to contact you as we were unable to speak to you on your number. - Neha http://bit.ly/1Ci1HrP

Regards,
Vodafone India
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