[Resolved] Vodafone India — Charging after disconnecting subscription | |||
Hi, I was a Vodafone Postpaid customer and disconnected my data plan in July 2013. I converted my postpaid vioce plan to Rs.99/monthly plan as I was moving to Singapore but still wanted to keep the number. I went to the Goregaon Vodafone store to do the same and was assured that it was done. However, until mid 2014, I was being charged Rs600/month for data plan. I repeatedly get emails saying I have outstanding payment of Rs 2747.35 and when I ask about the breakdown of charges, no one ever responds. My Vodafone number was - [protected] and Relationship number 1.25122327 Was this information helpful? | |||
Dec 10, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 03, 2015 Vodafone India Customer Care's response Hi Kritika, Kindly share alternate number and a suitable time to contact you as we were unable to speak to you on your number. - Neha http://bit.ly/1Ci1HrP Regards, Vodafone India | |||
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