[Resolved] Vodafone India — Complaint against Changed in Monthly rental Plan of my Corporate number [protected] with out my permission/approval and suspended the number

Aditya Rastogi

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, I am a regular user of Vodafone corporate postpaid mobile number [protected] (Delhi NCR) Region. As per my rental plan of Rs. 99/- monthly I was using 300 minutes for Local +National and 300 SMS's for local+national, but since month of November 2014 they have been changed my monthly Rental plan Rs. 99/- to Rs. 149/- Monthly as well as they have reduced my services from 300 Free minutes to 200 Minutes monthly and 300 SMS's to 200 SMS's Monthly with out any permission and intimation to me. He has been blocked my mobile number since 14 Feb 2015... by this concern I am facing approx Rs. 2500/- to Rs. 3000/- loss every in my business. I need all compensation amount with the Vodafone... As well as he send me new rental plan bill. Now the main problem here they have been stopped my number also. I want only my previous plan only... They are not providing me any response... Regards, Aditya Rastogi Mobile No [protected] / [protected] Add: C/O Pappu Singh, Villege - Morna Sector 35 Noida UP 201301

Was this information helpful?

No (0)

Yes (0)

Dec 7, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2015

Vodafone India Customer Care's response Hi Aditya Rastogi,

There was no response on the numbers you shared with us when we called at multiple times. Hence, we will call you back. - Neha

Regards,
Vodafone India

Verified Support

Apr 05, 2015

Vodafone India Customer Care's response Hi Aditya,

We will call again as we weren't able to reach you when we called on your numbers yesterday.

Regards,
Vodafone India