Vodafone India — Complaint regarding vodafone no # [protected] (Relationship # 1.[protected]

Address:

Faridabad, Haryana

Dear Vodafone Team,


I am new on vodafone network, but i fed-up with your services & false commitment, I have following problems :-


1. When i joined your network then your executive told that my talkplan is 249.00 monthly, but i had been charged at 300.00 monthly. (now you replaced it with 199.00)

2. I have told by your customer care executive that my 3g plan is Rs. 250.00 monthly, where i receive 1 gb 3g net & then after 2g net unlimited, but now you had charged after 3g use in my current month bill (till date usage 347 mb @ .4 per 10 kb approx Rs. 1388.00) WHY?

3. I have also told that i receive discount in my net plan continuously 3 month Rs. (250.00-175.00 = 75.00), but now u replaced it with 2 months only.

4. I had charged Rs. 139.00 for Downloading in my previous month bill, where i have not download anything you are showing in my bill, please waive-off.

5. I have also complain regarding NETWORK, now you have told me that my sim to be replaced for this problem.


you are kindly requested to please look into the matter & solve my problems, today is my last day for payment but i m not going to pay any amount till my all problems solve. otherwise i have to replaced network.