Address: | Thane, Maharashtra, 401203 | Website: | www.vodafone.in |
I had a data plan in my Vodafone postpaid of 1GB 3G data, in which after 1GB
i would be charged, but suddenly one day i get a msg that i am not active in any data plan & when i call the customer care they say that i am active but the caping has been removed from my data service now its 1gb 3G unlimited in which i wont be charged after 1gb only my net speed will be slow, this was said in the morning by a customer care executive but when i again called up the customer care in evening he said its not an unlimited plan, this is the confusion going on from 1 week and my unbilled amount is also getting increased everyday as i used data service because of the customer care executive's wrong info.
worst service provided by customer care due to faulty system provided to them due to which they always say is this problem is due to technical fault in system. Was this information helpful? |
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