[Resolved] Vodafone India — Customer Care and Services Sucks

ggopalgaur

from New Delhi, Delhi

Address:

New Delhi, Delhi

I have called 20 times to customer care, and have been on hold for more than 2 minutes everytime. Still without solution of my problem. I am going to post it on facebook, twitter everywhere ... I have to change my email id for EBILL. But unable to change it. As unable to send the message to 111 - dont know why. Have reinserted my sim. No results. Have checked my message centre number still no results. Customer care is doing nothing to solve it.. I am going to complain and case on vodafone as my all private data will be mailed to some other person. right one is : [protected]@gmail.com but they have written it : gopal.[protected]@gmail.com How foolish they are without asking from me they updated my email id. and they are sucking me ., ,

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Dec 5, 2016

Complaint marked as Resolved

Verified Support

Dec 24, 2013

Vodafone India Customer Care's response Hello Gopal Gaur,

Please help us with your current and alternate contact numbers at http://bit.ly/1bnQd97 and we will get back to you with assistance at the earliest.

Regards,
Vodafone Customer Care.

Verified Support

Dec 26, 2013

Vodafone India Customer Care's response Hi Gopal Gaur,

We've updated your email Id in the account. Thanks for talking to us.

Regards,
Vodafone Customer Care, Delhi & NCR.

Verified Support

Jan 06, 2014

Vodafone India Customer Care's response Hello Gopal Gaur,

Thank you for contacting Vodafone, please use the following link to share your valuable feedback with us http://bit.ly/1lK5lDH

Regards,
Vodafone Customer Care, Delhi & NCR.

Oct 09, 2017

Updated by ggopalgaur I am trying to remove my Complaint... Why Can't I remove it?

I have no issues with Vodafone now. Kindly remove this complaint.

Thanks Vodafone.