[Resolved] Vodafone India — d2c mydala 99 | |||
My Vodafone bill for the month of Jan-2015 has been generated and I have been charged Rs.198 as download charges for d2c_mydala_99 which I have never used or downloaded. I read the comments and posts about this. I want my money to be refunded. My customer relationship number is 5.55543.00.00.100385 .Please help. Was this information helpful? | |||
Dec 8, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 23, 2015 Vodafone India Customer Care's response Hello Sir (Lah), We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1AEJTtK Regards, Vodafone India | |||
20 Comments | |||
Comments
I also have one Vodafone mobile connection [protected]. I also got shocks of d2c_ndtv_valuepk_9, javagame99_wap, d2c_mazaa_99, d2c_mydata_99 totaling Rs.495/- for Jan 2015 bill. Despite repeated complaints Vodafone-socalled MNC do not care to find out the reason for such unauthorized charges.
Reply
This is a new technique to get the money from customers. I Have the same problem and after so many calls to customer care, they are very helpless and no solutions for the same.
I think company cashflow requires minimum Rs 99 from each customers... very upset from vodafone Services. Surprisely this issue is on the Vodafone network only, i am using airtel also but there is no any issue regarding false statments.
My vodafone no. is [protected]. Please resolve this issue immediately.
Gaurav Kumar
I think company cashflow requires minimum Rs 99 from each customers... very upset from vodafone Services. Surprisely this issue is on the Vodafone network only, i am using airtel also but there is no any issue regarding false statments.
My vodafone no. is [protected]. Please resolve this issue immediately.
Gaurav Kumar
Guys i would suggest to you all to download AVG or some other antivirus to mobile which supports secured internet service. I have cutted down my bills from Rs 600 to Rs 99/100. I guess vodafone has some hidden popups or something unsecured browsing links which enables unsecured browsing during Internet surfing, due to which without asking or confirmation from customers these links charged money on the vodafone network.
I have also been charged Rs. 519.00 + 12.39% service charge on same. Also all charges are charged only on a span of 8 mins.
And vodafone does it again!!! Seriously, I have been charged for downloads for no reason whatsoever. To add to that I have unlimited data plan on my "E_Connect_3G_ 375" throttling plan. I understand the reduced speed, but 99 bucks. I will be quitting vodafone soon. I even visited vodafone care near laxmi nagar metro station. What I got was anything but 'care'. Their simple explanation is 'it is what it is'. There should be some accountability. That is not an explanation, system generated errors are basically human errors. Let's not blame the poor server.
I am done with vodafone. Awful!!!
I am done with vodafone. Awful!!!
I was with airtel network, all was going well. And then on a very unlucky day I ported to Vodafone unlimited data plan "E_Connect_3G_ 375" throttling plan (about 8-9 months back).
Since then I am terrified on the last date of every billing cycle. As I face this "d2c_mydala_99 / ndtv / etc etc..." on my bill.
Lets all Vodafone customers pray to GOD to save us from this terror. Oh GOD send us your angels ( vodafone care center) to hear our terror stories and save us from the unexpected bills.
But wait yaar... Do these vodafone angels really hear us out. Naaaaaa... I have a better solution...
Lets all port out and live our lives in peace ;-)
What do you guys say... Plz comment.
Ashutosh Pareek
[protected]
Since then I am terrified on the last date of every billing cycle. As I face this "d2c_mydala_99 / ndtv / etc etc..." on my bill.
Lets all Vodafone customers pray to GOD to save us from this terror. Oh GOD send us your angels ( vodafone care center) to hear our terror stories and save us from the unexpected bills.
But wait yaar... Do these vodafone angels really hear us out. Naaaaaa... I have a better solution...
Lets all port out and live our lives in peace ;-)
What do you guys say... Plz comment.
Ashutosh Pareek
[protected]
I have been charged with this scam once on my other number and got it of waived, but now its become a recurring disease ! I have been charged not once but thrice and I have been billed Rs 228/- . Please act on these complaints.
Hi,
I can see that this is a long chain continued by many customers for same issue.
Here, I am also adding myself to the long waiting queue. For the month of June 2015, bill for my no. [protected] got a new item D2C_MYDALA_99 which is totally suspicious.
Please help for the refund of this amount.
Appreciate if any one can help or advice to get credit of this amount.
Thanks in advance.
Regards,
Nitin Wadhwa
I can see that this is a long chain continued by many customers for same issue.
Here, I am also adding myself to the long waiting queue. For the month of June 2015, bill for my no. [protected] got a new item D2C_MYDALA_99 which is totally suspicious.
Please help for the refund of this amount.
Appreciate if any one can help or advice to get credit of this amount.
Thanks in advance.
Regards,
Nitin Wadhwa
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