Vodafone India — d2c ndtv value pk 9, unauthorized deduction | |||
My mobile no is [protected]. I have not subscribed for d2c ndtv valuepk 9, then also you have deducted 99 Rs and 12.36 tax on it from my account. If it is frequently occurred with your customers then I need to rethink on continuing with vodafone. I want refund or satisfactory solution on it. Please revert earliest. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
10 Comments | |||
Comments
My mobile no is [protected]. I have not subscribed for d2c ndtv valuepk 9, then also you have deducted 99 Rs and 12.36 tax on it from my account. If it is frequently occurred with your customers then I need to rethink on continuing with vodafone. I want refund or satisfactory solution on it. Please revert earliest.
Same with me too. they are going to call me in 2 days. lets see.
Rahul,
They gave me similar offer like 150 1GB data for 2 months each. then said we do not have such plan.
I did not got any call yet.
They gave me similar offer like 150 1GB data for 2 months each. then said we do not have such plan.
I did not got any call yet.
I just logged a complaint with Vodafone of the same matter (have not subscribed d2c_ndtv_valuepk_9 and charged 99+tax for this). My complaint number is [protected]. As usual the Customer care executive tried to convince me that I have activated it but I know I haven't. In fact passed this link to the customer care executive, where other people have also complained about the same. This seems to be a scam now... I had opted for Gaana subscription first and then after four days I could see this ndtv fraudulent subscription was charged on my bill.
Vodafone has taken time to revert by 02-Feb-15 10:35:53. Let's see.
Vodafone has taken time to revert by 02-Feb-15 10:35:53. Let's see.
Last bill of Jan month I saw a charge on my Vodafone account for 495Rs for a d2c ndtv value pk 9 for 5 times which I did not authorize so I called up vodafone and asked them to remove the charge and deactivate this service as I did not activate this service However the customer representative told me that they cannot reverse the charge nor can they deactivate the service So am I supposed to pay for this unauthorized charge for the rest of my life I want this charge removed and this fraudulent service stopped please
My no is [protected]. Last bill of Jan month I saw a charge on my Vodafone account for 327 for a d2c ndtv value pk 9 for 3 times and one of 30 rs which I did not authorize. I called up vodafone and asked them to remove the charge and deactivate this service . However the customer representative told me that they cannot reverse the charge nor can they deactivate the service. Kindly suggest on the needful.
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I am ashish . Contact # [protected] . For Nov 2014 bill, Vodafone deducted 50 rs, Though I have unlimited Internet plan. Customer care is not taking care of my complaint. They told, for some of the website charges do happen irrespective of having Data plan.
Please do the need full
Thanks
Ashish