[Resolved]  Vodafone India — deducted 198 balance mydala hours after 500 rs recharge

Address:East Godavari, Andhra Pradesh

I'm shekaram from AndhraPradesh My vodafone number [protected] I've been using internet 3g on Vodafone. Just hours back I recharged with 500 now they deducted 198 without my concern and got 2 msgs one after otheR Dear Customer, your voucher no for WIN Samsung Galaxy Note 4 Bid Deal for Rs 99 is [protected]. Your total bids purchased so far are 99.You either win or get 100% money back in points. Total vouchers valid till[protected] are 99.Call at[protected] for more details. Enjoy the deal! Dear Customer, your voucher no for WIN Samsung Galaxy Note 4 Bid Deal for Rs 99 is [protected]. Your total bids purchased so far are 198.You either win or get 100% money back in points. Total vouchers valid till[protected] are 198.Call at[protected] for more details. Enjoy the deal!
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Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Greetings for the day!!

Please accept our sincere apologies for the inconvenience which you may have experienced with respect to the balance deduction.

At Mydala.com we take a pride in ensuring customer's satisfaction, and in order to extend our support our customer support executives will reach you shortly.

And for further support, we are always available from Monday to Saturday between 9.30 am and 10.00 pm @[protected] or you can mail us @ [protected]@mydala.com.

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