Vodafone India — deduction of balance for "tiny tv" service (which i never activated)

Address:

Chennai, Tamil Nadu

Today while browsing 2 pop ups opened and before the page loaded, I closed the tabs and switched of the net. I then received a message from Vodafone telling that 77 rupees have been deducted for " tiny tv" service ( which I never did ) . After talking to customer care they told that 40 rupees talktime will be refunded back to the number mentioned. Since I didn't activated any service then why money is deducted and why I am not getting the refund of complete amount? I had talked to Mr kalankar, Mr James and one more lady in customer care Chennai, Tamil Nadu. The lady's name I don't know but she told that refund will be given. I had called on vodafone customer care and the names mentioned above picked up the phone in the same order at the specifed time- 2:22 pm, 3:05 pm and 3:13 pm respectively on 22-may 2015. Till now nothing had been done. I need refund of the complete amount on the number mentioned. Hoping for an early reply