[Resolved]  Vodafone India — Deduction of Main Balance Amount

Address:

New Delhi, Delhi

I am Sarita from Delhi And my Mob No. is [protected]. I am using Vodafone connection & on 22nd Nov I received a message from Voda fone that I got a voda to voda fone free call of 15 min Talktime valid upto 22nd Nov. So, I made a call on the same day but the balance from my main balance deducted. I called to customer care (198) regarding this thrice but every time they made excuses & didn't resolve my problem and if asked them to connect the call to their senior then they replied that there is no senior in the floor & after that they blocked my no. so that I couldn't make call to customer care. I request you to kindly look into this matter & unblock my no from customer care other wise I will compel to take some immediate action . Thanks, Sarita Rawat [protected].