[Resolved]  Vodafone India — Excess Postpaid Bill

Address:

Indore, Madhya Pradesh

Hello, My name is Hussain. Mobile No:- [protected]. My complainant regarding Aug. month vodafone postpaid bill in that bill extra internet charges was 225 Rs. but i talk to her customer care no. at 111 on 16.09.2014 they said u used 521 mb then i ask how much extra Rs. internet i used they said 85 Rs. then hear this i turn off my mobile data then how 85/- become 225/-.I also talk to her nodal officer they said they can't help me i said u just play recording of me & ur customer care conversation. They said tell me name i tell no name in msg only complainant no. i have[protected]. The nodal officer say i can't help u i want name of that person.I also call her customer care at 198 on 15.09.2014 or 14.09.2014 they said u consumed 477 mb till date. When bill come i see my 500 mb was end in 07.09.2014. So y her customer care give me fake information.Pls solve this issue..My no. is lock so pls call me for more details at [protected].Regards, Hussain