[Resolved]  Vodafone India — Executive Careless

Address:Anantapur, Andhra Pradesh

Dear Sir, I LAXMAN BABU.K On 16th Aug 2014 i went on Anantapuram Store to change the Post paid option to Prepaid option around 3-00pm i met Mr. Neelakanth CMS executive in Store he was asking why you to cancelled the postpaid option. Finally i refused the option of Post paid, I was said to Store Exe Mr. Neelakanth first to chage the post paid to prepaid option, then i was paid the total amount till balance of Rs : 1125/- with cash, Mr. Neelakanth was done cancelled my SIM Registration and network, I am requesting only postpaid option to Prepaid option not a SIM Registration cancellation and network, Today 21th Aug 2014 i was called to Mr. Neelakanth CMS regarding i want to prepaid sim for the Same Number : [protected], he was said to me its totally cancelled SIM Registration and network, i was shocked, i was clearly said to Mr.neelakanth i am only given to cancelled Postpaid option, the concern excecutive given wrong guidelines.Kindly take the immediately action and do the needful at your end, Allot me the same Number [protected], i was nearly 8 years in this vadofano network and the same. At present my mob no is not working, Mob no : [protected] Alternative No : [protected] ( A Janardhana) Registered no : [protected] Date of reg :[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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