[Resolved] Vodafone India — Extra Charges in my bill | |||
I am a regular customer of Vodafone since years. Earlier I used Prepaid. One of your representatives suggested me postpaid. So I migrated to Postpaid. But now I am facing huge trouble due to those extra charges. I have attached screenshots for the extra charges which are not supposed to be in my bill. 1. As per my plan I am allowed 200 Free local + National SMS. And I have additional Net Pack of Rs 99 which allows me free data usage of 1 GB per month. I haven't exceeded my SMS and Data Free Units. 2. And I am literate enough to not to visit paid content/video on any site. 3. Neither I have any Child at home. I need explanation for all of them as well as refund for them. Thanks, Manpreet Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jun 21, 2014 Vodafone India Customer Care's response Hi Manpreet M, Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1suySd9 Regards, Vodafone | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27107
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment