[Resolved]  Vodafone India — Extra charges of net pack in billing amount of Jul-Aug 2014

Hi, Mobile number:[protected] Name: Meenu Rani This mail is regarding the extra charges in my billing amount. There is some extra charges of data pack include in my bill of Jul-Aug, 2014. My net plan is of1GB/ 125 rs. I have consumed only 1020 MB data of my net pack in billing cycle as per i received a message from custom care on 16 Aug 2014 at 6:34pm(refer to attached screenshot of message received).. After 16 Aug, i did not use my net pack. When i contact with custom care they said that i have get charged on data consumption on 15 and 16 Aug 2014 but how it could be possible if i have already some data remains in my account. Please look at this issue. i have already visited the vodafone store located at sector 50, Noida, 2 times and discuss this matter with them.But yet i did not receive any update regarding this. I have already send this mail to customcare at vodafonecare.[protected]@vodafone.com on 16 sept 2014. but did not reciece anyupdate on this. Please let me know if any other information is required from my end.-- Regards Meenu Garg