Vodafone India — Fake commitment by customer care executive

Address:

New Delhi, Delhi

I have port my number Idea to Vodafone. Its being 3 months but still i am not getting hard copy of my bills. after two months i have come to know that my address pin code has been wrong mentioned in their system. I have talked to customer care executive first she told me to submit address proof to change my pin code but after she has asked her senior and suggest me that there is no need to submit the required docs, she will change the pin code at their end. Request has been forward for this. In 20th Dec'14 i have submit my request to change my bill cycle from 19th to 14th of every month. But in vain still its 19th of every month. While confirming by customer executive they have told me that"may be this is technical fault" but because of this i am suffering. on 27th Feb'15 I have paid my bill in cash. But still i getting same messages that my un-billed amount is same. Because of this i am not able to enjoying my 3G data services. I don't know what the hell is going on in vodafone, what the reason for not getting good services even in paying my bills in time. Request you to pay attention in my problem and resolved my issue ASAP