Vodafone India — False Bill Statement

Address:

Chennai, Tamil Nadu

Dear Sir, I am one of the Vodafone customers. Previously we had BSNL and Airtel network then we changed to Vodafone Post paid Network. I have received Vodafone bill dated on 20th July 2014. When I checked the bill I found that I received false bill statement. I have the following talk plan for both of my CUG numbers. For my number, previous talk plan is rs.99 and currently Vodafone changed plan to Rs.125 and for my wife number, previous talk plan is rs.99 and currently Vodafone changed plan to Rs.149. I have received mail stating that the talk plan has been changed as mentioned above for both the numbers, but the talk plan for my wife number is Rs.149 and I received the bill with monthly rental as Rs.199. How it’s possible? Also both the numbers are in CUG connection, how it’s possible to have different talk plan?. Last month also same thing happened and I paid the bill but this time I don’t want to repeat this again. Hence i raised complaint to corpcare.[protected]@vodafone.com on July 22nd 2014, still now i have not received any response from them. Since we are middle class family, a single amount is also a big amount for us. Regards, Dinesh kumar.P