Vodafone India — False bill , VAS download charges, d2c_verse_ipayy_50 | |||||
I got charged Rs. 1500 for Surprise 'Value Added Services' I am well educated about how mobile works. I never clicked on any third party(d2c_verse_ipayy_50) link nor download anything. I got bill for following services which dont even make sense from their names. To my surprise executives were not able to explain the details of the downloads for what they have charged. Details are as follows: Value Added Services (VAS) Downloads Downloads 20/08/15-12:27:20 d2c_verse_ipayy_50 - 500 20/08/15-12:28:45 d2c_verse_ipayy_50 - 500 20/08/15-12:30:09 d2c_verse_ipayy_50 - 500 Total 3 Unit - 1500.00 whereas I am using the vodafone sim in a NOKIA E5 symbian series phone with a 2G internet plan. In the internet bill details i have just used 22MB in a month which clearly shows that i don't do any browsing in this particular phone. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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