[Resolved]  Vodafone India — False ISD calls are billed on my bill

Address:Mumbai City, Maharashtra

My mother who is 80yrs old uses my number[protected] for mostly incoming. My brother and sister are in US and they call her. She mostly does not call them. She had been billed before and when I complained about wrong ISD calls being billed they reverted back the amount. Now again this has happened with the bill of more than 5000 Rs. The calls they have billed her are not the my brother or my sister's no.s, rather totally unknown number. Called at 3:30 in afternoon which will be night time in US. The bill is totally wrong and fabricated. This is happening third time in Vodafone's case. Kindly look into the matter.
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Dec 16, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2015
Vodafone India Customer Care's response
Hi Urjaswala,

Kindly provide an alternate number and the time between 9 AM to 6 PM to contact you as we were unable to speak with you. - Neha

Regards,
Vodafone India
Verified Support
Apr 04, 2015
Vodafone India Customer Care's response
Hi Urjaswala,

Kindly share an alternate number & the best time to contact you. We were unable to speak to you on your numbers. http://bit.ly/1GblP6K

Regards,
Vodafone India
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