[Resolved]  Vodafone India — False ISD Charges

Address:Kolkata, West Bengal

I did not make any ISD call, still my son living in Canada got multiple calls made from my number which resulted into voice mails of over 5 minutes in length. This resulted in reduction of my balance. It is clear that Vodafone uses back office system to look into people's dial list and available balance. If available balance is high, it makes either automated or by appointed people calls to the international number using the phone number to reduce balance as fast as possible. It is a clear case of fraud being carried out by Vodafone. I am not hopeful of any action from Vodafone. So I am switching my service provider. I recommend that all Vodafone subscribers should leave this fraud company.
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Jan 3, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2014
Vodafone India Customer Care's response
Hi mitdig,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1otEHmh

Regards,
Vodafone
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