Vodafone India — Faulty billing and third class service

Address:	Thane, Maharashtra, 400601
Website:	www.vodafone.in

I purchased a vodafone wifi R206I and facing a lot of billing problems. Even after making payments my wifi is disconnected and i visited to store a couple of times, but it seems they have turned their ears deaf.

Every time i visit the store i stand in the queue for 2 hours and then at my turn they make some changes on the computer and resolve but it is actually not reflecting and even after payments my vodafone connection remains disconnected.

I need some guidance to escalate this matter further to higher authorities.