Vodafone India — Fraud billing & pathetic customer care services of vodafone india

Address:	201014
Website:	www.Vodafone.in

I have Ported my two numbers into Vodafone RED Postpaid plan in July 2015 with expectation of good quality service . But from 2nd Billing cycle every month I have been getting Fraud Bill from Vodafone, sometimes it was issue of Not getting Rental-Discount for MNP, sometimes wrong Roaming Plan activation, some time forceful activation of Itemized Bill. Every month I had to approach Customer Care, Nodal office and Appellate office to get the adjustment / Credit for wrong charges.Even in December I had to approach Vodafone's Facebook Page after not getting the resolution from Appellate Team.

But in current month's Bill, Dated 24/01/16, I have received a Bill with whopping extra amount of INR 883. For the last 12 days I have been following with Vodafone team, but till date did not get any response / resolution. I am feeling totally frustrated, mentally stressed, harassed and helpless.

Apart from that another two technical issues have been pending for the last 2 months, till date didn't get any solution.

Kindly let me know how to file a case against Vodafone India for giving me Mental harassment by sending Fraud Billing every month and Pathetic Customer Care Services / not giving proper response

Thanks & Regards

Debanjan Ganguly

Mob: [protected]