Vodafone India — Fraud- Rs. 99 'Shotformats'

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have the same problem. I have been deducted Rs. 99 for this random link 'shotformats', which I am not even aware of. I spoke to a lady at their customer care, who spoke to her manager and said that the balance will be refunded to me, but just before taking the complaint number the call got cut. After that I could not get in touch with her, and the other 'insensitive' officials that Vodafone has bluntly said that I HAVE TO PAY for this. I want this matter to be resolved by Vodafone as soon as possible, because I will not be paying for something I have not used. If need be I will get my number ported to some other company. So kindly get this resolved.