[Resolved]  Vodafone India — Fraudulent activity regarding payment

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, This is to bring in to your notice that today around 6 pm bill of my Vodafone no [protected] has been paid directly from my credit card even when my card is not linked and ecs service has not been activated and i have not initiated the payment still the payment has been received by Vodafone . I came to know about this when i received the below mentioned message"We have received pymt of Rs.1844.5 for your number [protected].Your outstanding amount now is Rs.0.Dial *111# (toll free) or 1111(toll free) for Payment, unbilled amnt & Credit limit info." How Vodafone can take payment without my knowledge from my credit card please reply immediately how this fraud has been done. When i Check with my bank HDFC they told me bill was shared by vodafone for payment. Kindly take action against such fraud. Regards Madhavi [protected] [protected]@yahoo.com
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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