Vodafone India — Fraudulent deduction of talk time balance by vodafone

Address:Nainital, Uttarakhand, 263139

1. Further to my complaint ID: 1307279 regarding erratic and fraudulent deduction of Talk time balance of my cell phone no [protected].
2. It is too shocking to find that rather than taking prompt action to address my problem, the company has again cheated me by deducting amounts on 14 June and 17 June 2016 respectively for MP1 MOBI Video without my having been used. Also SMS STOP sent to toll free no 155223 each time as advised has also not been taken notice by the company.
3. After my last complaint vide ID: 1307279, an official from company, from Cutomer Care no [protected] rang up at 2.37 PM on 12 June 2016, to discuss the problem and assured to take immediate action.
4 I request the Company to take immediate remedial action else I would be forced to take legal recourse.

K S Kalakoti
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