[Resolved]  Vodafone India — Free Gift with Every Recharge Not Given

Address:Ghaziabad, Uttar Pradesh

Dear Vodafone India, We are a family with every member having Vodafone connection. I have done a recharge of Rs 700 via paytm on my 9654xx2656 on 19.Aug.14 at 3:24 pm then after 1 hour of recharge tried to avail the offer by calling on the no. *599# but it was continuously giving an error message "Session Terminated". Yesterday at 2:30 pm i have even lodged a complaint with your customer care for the same. They called today and said that the issue will be solved I will get the benefit but nothing has been done and I have received a message that my problem has been resolved and if not satisfied please call on 198. I just want to ask from Vodafone, if you do not have a budget to provide free benefits then why are you fooling your customers by marketing too much for this scheme. Regards, Yogesh Saxena
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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