[Resolved]  Vodafone India — Harassment by sms and stopping of services

Address:

New Delhi, Delhi

1. on 17th june I receive a sms stating that the usage on my no [protected] is 1412 rs.
2. on 19th june I receive a sms that usage on my no [protected] is rs 3017
3. on 27th june I receive another sms that usage on my number [protected] is rs 2985.
4.on 15th july I receive another sms that bill dtd 3rd july will be debited and amount mentioned is rs 889.49

also for my no [protected]

1. on 16th june received an sms stating that usage is 806 rs.
2. on 19th june received an sms stating usage as 879 rs.
3. on 20th june usage was stated as 956 rs
4. on 4th july usage is 875 rs.
5. on 7th july usage is 888 rs
6. on 8th july usage is rs 974.
7.on 13th july usage is rs 1000.
8.on 13th july again usage is 1021.
9. on 15th july bill was raised for rs 872.37.
10. and today telephone services were stopped inspite that billed amount is less than credit limit.


plz make me understand that
a) why cannt bill be raised on the last date of billing cycle.
b)why should any consumer be receiving threatening sms of interruption of services
c) how come the usage is reduced between 19th and 27th june.
d) i[censored]sage on 27th june was rs 2985 why bill was raised for rs 889.49

I don't know whether this is a system specially created for harassing a sincere user just to increase the monthly bill or there is a system to confuse the user by not providing the actual picture but a complicated web of billed and unbilled amounts which is difficult to be understood...