[Resolved]  Vodafone India — Huge bill above credit limit without informing

Address:Pune, Maharashtra

I have taken up a plan of 149 per month. I had got a 1gb free 3G data. When I consumed more than 1Gb, they charged me at atrocious rates. 1. They did not informed me that I have consumed 1Gb free data 2. They did not even bothered to stop when my bill crossed my credit limit of Rs 1500 3. They did not stopped me from accessing internet as they wanted to charge me a huge amount 4. As they have already stopped my service, When I asked them to stop my rental they denied to stop. Why should I keep paying rental when they have stopped my service? My cell number is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information