[Resolved]  Vodafone India — INSTEAD OF MONTHLY PLAN THEY ACTIVATED REGULAR PLAN

Address:

Pune, Maharashtra

I am ANSHUL GUPTA using POSTPAID NO [protected] service provide by VODAFONE on 27 oct 2014 i have applied for Rs 250 Booster plan at around 2 pm for 1 gb data for the oct month but bcoz of some reason it was not activated. so i have called to customer care to get the status. where they gien information it will take 4 hour, so i waited till the time, after that i have again called they said it will take 1 hr ( by Name Vivek) so i said if you can activate it now so please do so otherwise cancel it some senior person said it will get activate within a time. and it was activated i used for the entire duration on 23rd nov 2014 i received sms for the same plan which was activated without confirmation when i called to customer care they said its a monthly plan or Rs 250 which was renewed automatically. when i said to launch a complaint against it no one ( harish, indukumari, prashant and one more guy ) connecting my call to senior just oput me on hole for almost 30 min for each call.and saying will connectto senior. my complaint is very simple i have request for simple Rs 250 booster plan but customer care executive activated monthly plan and it cost me charge for the next month also which i do not want to pay. and take action against this case.