[Resolved]  Vodafone India — Internet plan - hidden download charges

Address:Chennai, Tamil Nadu

Hi, I have been a postpaid customer for vodofone for past 1 year However, in last 2 months i have been charging incorrect amount for the downloads. This month i have charged around 839 in downloads from wapvilla_PPD, shotformat_dwnlp_p, NDTV valuepk, sal.parni. I have never been download anything from the above websites. however i am charging for it. I very sure that i have not downloaded anything for 800 rs. As everyone knows that how much we can download for 800 rs. I have also heard from corporate friends even some of them are charged in similar fashion from vodofone. Why vodofone has to involve in this kind of fraudulent activity. when i contacted the customer care, i have not get the proper clarification in this regard.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27106
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information