Vodafone India — Migration from post paid to prepaid

Complaint No.[protected] and [protected] I have two connections from Vodafone 1) [protected] and 2) [protected]. Both were post paid connections. As I want to change connection No.[protected] from post paid to prepaid I have approached the vodafone gallery at Nerul East, Navi Mumbai. Deatils given as under: 18/8/2014 - Visited the gallery, submitted the necessary documents and paid the necessary charges. Given me a new "Sim" and asked me to pay the pending bill and then the migration will take place. 20/8/2014 - Paid the post paid bill (Current bill -there was no arrears and I am regular in paying the bill) 21/8/2014 - Called customer care - promised to activate the new sim in 2 days and asked me to visit the Gallery again. 23/8/2014- Visited the Gallery at Nerul and promised to resolve the issue by 25/8/2014 25/8/2014- Since the issued was not resolved, sent a mail to Vodafone Care in the evening. 26/8/2014- Reply given and promised to resolve the issue in 2 working days. 28/8/2014- Called the customer care executive, but could not get a satisfactory reply, sent a mail again. 341/8/2014- Still waiting for the activation for Sim.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information