Vodafone — Balance deduction via activating appsdorado

Rupesh Kumar Rathaur

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400013
Website:	www.vodafone.in

I did not activated any VAS or any other service but suddenly received a message that Rs. 49 has been deducted for activating APPSDORADO. Even I have not heard anywhere about this service.
I deactivated it immidiately through SMS.
But my balance is gone. Many times Vodafaone activates a service and charge money for that. I want this to be stopped and want my Rs. 49 back in my phone balance.

Mob. [protected]

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Comments

Vodafone India Customer Care

from Hyderabad, Telangana

Verified Support

Hi Rupesh,

Sorry for what's happened. Someone will get in touch with you to discuss your issues.

Regards,
Vodafone Customer Care

saroj2457

from Bargarh, Odisha

Sir,
I recharged twice on 7.5.2016 in my sim No [protected] @ Rs.120/- each through SBI net banking and a total of 120+120= Rs 240 has been deducted from my SBI a./c vide [protected]FH10318663 and [protected]FH10305261 but only 120 talk time i.e for one chance has only been credited to my Vodafone Sim. Pl. verify and credit the balance 120.

keerthini dayanand

from Bengaluru, Karnataka

Hi, this is happening for the second time, unnecessary deduction are made for certain value added services that I have not subscribed for. Today rs. 75 got deducted from my balance for a value added service called "game club service". Mb no. [protected]. Please help me resolve the issue and retrieve my balance.